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BEST WESTERN Pacific Highway Inn

#7 of 23 Hotels in Salem
Certificate of Excellence
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4646 Portland Road Northeast, Salem, OR 97305
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BEST WESTERN Pacific Highway Inn
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284 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (284)
  • Mar-May only
    (73)
  • Jun-Aug only
    (82)
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    (45)
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Vancouver, Canada
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed one night. We were on the I5 looking for a hotel. We stopped here, to find friendly staff who gave us a room across from the Lobby. It was on the ground floor, very clean, and also a room dogs could have visited in the past. No odors of animals at all. We had a lovely free buffet... More 

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Vancouver, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here overnight on a road trip. This place is right off the highway and close to a subway restaurant but not a lot of other restaurants within walking distance. The rooms were clean and the staff was very friendly. The hotel is getting slightly dated and a bit run down (e.g. Small cracks in tiles on bathroom floor,... More 

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Dublin, United States
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Average quality hotel. Room was nicely appointed, clean. I will admit that I dislike second floors when there is no elevator. Suitcases can get heavy. Breakfast was great. Love the pancakes! So much easier to make than waffles. All you have to do is press a button and a fresh pancake will drop onto your plate in about a minute.... More 

Review collected in partnership with Best Western

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Fair Oaks, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Bed was really comfortable, the best bed of our 12 day vacation. Room was clean and quiet, plumbing, lights, electrical all worked, service was efficient and polite. We didn't use the internet this time but saw that it was available. Access from highway 5 was a snap.

Review collected in partnership with Best Western

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you, David, for your review of Best Western Pacific Highway Inn. We take great pride in the cleanliness of our rooms, and our staff will be very happy to hear your comments. We hope to see you again soon! More 

Chino Hills, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean and comfortable rooms. Excellent laundry, pool, continental breakfast, service and especially the staff. The staff were so pleasant and helpful when "Hotels.com" messed up my reservation. The little motel in Salem was a surprise but in a "good way". My highest recommendation for this gem!!!

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you, Paul, for your review. I'm very happy to hear that you enjoyed your visit with us, and hope that we'll see you again soon! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Would not recommend this hotel. Staff 'helpful' but ac didn't work, the room decor was awful (looked like a boarding house), although it was clean. What can I say about the breakfast - it was the worst breakfast we have ever in a hotel. Terrible, terrible and hugely disappointing after an 11 hour drive to get there.

Review collected in partnership with Best Western

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nobleperson
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great quiet atmosphere with an even better price. We had a nice swim in the pool and it was not crowded and was relaxing. Breakfast was great with lots of room and no crowding. We will stay here again.

Review collected in partnership with Best Western

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you, Nobel, for your review of Best Western Pacific Highway Inn. We take great pride in our property, and our staff will be very happy to hear your comments. We hope to see you again soon! More 

Independence, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From check-in to check-out, three days later, this motel was a great place to stay. The clerk that checked me in was in training, everything went smoothly even though she had questions. Housekeeping did just what was asked of her, assuring that our needs were met. In the evening front desk clerk made sure we had towels for use at... More 

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1 review
3 of 5 stars Reviewed 5 weeks ago

I booked two rooms at this hotel approximately a month in advance. When I checked in, I was put in a handicapped room. I am not handicapped. There was a strong damp smell in the room. Leaving the door and windows open for two hours helped that. I went to take a shower and discovered that the holder for the... More 

Review collected in partnership with Best Western

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Daryl, thank you for taking the time to write a review of our property. We regret not having been able to provide you with an exceptional stay. I will be passing your comments along to our head housekeeping staff and maintenance staff. We all take great pride in the cleanliness of our rooms, and our property. Again, I am sorry... More 

Fort Collins, United States
1 review
4 of 5 stars Reviewed June 22, 2015

I like to stay in Best Western in general, because it is always beautiful, functional and clean. If I actually stay in one depends on the price, which varies depending on the location and luxury level.

Review collected in partnership with Best Western

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