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All 23 Salem hotels

BEST WESTERN Pacific Highway Inn

2.0 of 5 Hotel   |   4646 Portland Road Northeast, Salem, OR 97305
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80%
Ranked #6 of 23 hotels in Salem
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Jack B Walla Walla, United States
  • Overview
  • Reviews (174)
  • Photos (15)
  • Amenities
  • Q&A
  • Room tips (30)
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174 people have reviewed this hotel

Traveler rating
    59
    79
    22
    10
    4
See reviews for
56
49
18
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Walla Walla, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Traveling with friends on our way to the beach. Nice place with good amenities.Clean facility and rooms. Easy access to I-5 freeway. Friendly and helpful staff. Breakfast was good with a nice selection. Would stay there again if traveling to that area.

Review collected in partnership with Best Western

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Fairfield, CA, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Very comfortable, convenient, clean. Check-in was quick and courteous. Modest continental breakfast serving only the basics: cereal, boiled eggs bakery goods and self-service pancake machine, juice and hot beverages.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very clean rooms great desk service. Kids loved the pool. Nice outdoor spaces for both eating and just relaxing. Nice breakfast service. 2 small downfalls, the spa was out of service and the ac units were noisy and not very effective. Was in the high 90's during our stay so that was an issue. However overall all a great stay.... More

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Madera, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Off of the freeway a bit, but worth it. Good price for a summer stay. Hotel clerk went out of her way to resolve the Best Western Rewards "free night" issue. Air conditioner in room was noisy; most of any Best Western I have stayed at.

Review collected in partnership with Best Western

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Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in after a long day of driving. The room was large and had a mini fridge and microwave. An hour after checking in, we heard a tap tap tapping coming from the air conditioner. It turned out the room above us had a leaking air conditioner which was dripping water onto ours. I checked into the office to... More

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Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room was small with low ceiling and it wasn't clean. The air conditioner was too noisy with direct strong wind to the beds, so I had to woke up so many times to turn it on and off repeatedly. Its location and breakfast was great.

Was this review helpful? Yes 1
Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you, for letting us know about your experience during your recent stay with us. We appreciate your review; your comments will help us to improve the stays of our future guests. We hope that you can give us another opportunity the next time you are in Salem. More

Crescent City
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Facility is clean but too worn for the price. The A/C unit was ancient, NOISY and the thermostat didn't work. The toilet ran repeatedly through the night. The carpet was worn and stained. Extremely annoying in this age of electronic devices, there were no power outlets by either side of the bed. Therefore you can't charge your phone (or use... More

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Brandon, thank you for letting us know about your experience with us. I'm sorry to hear that your room did not meet the high cleanliness standards that we set for our hotel. Our housekeeping staff works very hard to make our rooms spotless for our guests. We regularly schedule the shampooing of our carpets, and I was sorry to hear... More

Topeka, Kansas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived for a 2 day stay, but didn't discover until the middle of the night that the air conditioner, although making fan noises, was actually broken, and spent the rest of the night in a sweltering room ( we didn't attempt to call for help during the night). The next morning we were promptly moved to the room next... More

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Nick, thank you for taking the time to write a review of our property. We regret the incident with the air conditioner during your stay. We did pass your information onto our maintenance manager to ensure this issue was fixed. Thank you again, we do hope that you will give us another opportunity in the future. More

Crescent City
Contributor
15 reviews 15 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Facility is clean but too worn for the price. The A/C unit was ancient, NOISY and the thermostat didn't work. The toilet ran repeatedly through the night. The carpet was worn and stained. Extremely annoying in this age of electronic devices, there were no power outlets by either side of the bed. Therefore you can't charge your phone (or use... More

Review collected in partnership with Best Western

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Imlay, Nevada
1 review
4 of 5 stars Reviewed 2 weeks ago

Was sent to Portland at the last minute on business it was a weekend in the summer and everyone was traveling best western went out of there way to find me a room and the staff was great next time ill stay there when I am on vacation

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Additional Information about BEST WESTERN Pacific Highway Inn

Address: 4646 Portland Road Northeast, Salem, OR 97305
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pacific Highway Inn 2*
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Also Known As:
Best Western Salem
Salem Best Western
BEST WESTERN Pacific Highway Inn Salem, Oregon

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Family Hotel in Salem
Hotel Class
Number of rooms
52

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