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BEST WESTERN Pacific Highway Inn

2.0 of 5 4646 Portland Road Northeast, Salem, OR 97305
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Certificate of Excellence 2014
BEST WESTERN Pacific Highway Inn
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BEST WESTERN Pacific Highway Inn
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242 reviews from our community

Traveler rating
    87
    103
    34
    14
    4
See reviews for
78
67
21
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Federal Way, Washington
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Our room was large and very clean. We ended up having a plugged up toilet and they came right away to fix it and clean up the water. Our room had base board heat so we didn't have to listen to the normal under the window unit cycle on and off all night. The only problem we had was the... More 

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Cottage Grove, Oregon
Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed yesterday NEW

Check in lady inattentive. Ignored questions. Felt like I should check to make sure I wasn't invisible. (No one else was there waiting.) Room was okay. Few channels to view. Rude morning manager. Breakfast was pretty much all carbs. Won't stay there again. Lady working 3rd shift was very nice. She should run the place!

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Abbotsford, BC
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This is one of those hotels who feel entitled to charge extra for a pet but then assign you one of the most disgusting rooms on the premises. My little pug does her business outdoors and if some do not then I advise that you go after them. Our first room #111 almost made me barf and thankfully the young... More 

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you for letting us know about your experience with us. I'm sorry to hear that your room did not meet the high cleanliness standards that we set for our hotel. Our housekeeping staff works very hard to make our rooms spotless for our guests. We regularly schedule the shampooing of our carpets, and I was sorry to hear that... More 

Medford, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice place and rooms were spacious. Close to freeway, and easy in and out. Clean and quiet. Right across the freeway from Keizer. Queen beds were comfortable. Will come back to this Motel from now on!

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you, Mark, for your review of Best Western Pacific Highway Inn. We take great pride in the cleanliness of our rooms, and our staff will be very happy to hear your comments. We hope to see you again soon! More 

Dahlia, WA
Contributor
14 reviews 14 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just need a place to stay for the night, and this was a nice surprise. Close to the freeway but not noisy. Clean with nice comfy beds. would stay there again if we were in the area. Hotel staff were nice too!

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Umatilla, Oregon
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was spotless, everything worked, no visible damage, very quiet, warm, and dry. Cannot say anything about the food because we didn't eat here -- We always eat across the street at The Original Pancake House (best breakfast in the world!).

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Steve, thank you for your review of our property. I'm happy you enjoy the original pancake house it is a great restaurant! We appreciate your business, and look forward to your next stay with us. More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

We selected this location merely because of the location and the brand. The rooms are dated but clean. The customer service is superb. We really like that the TV is located directly in front of the bed. The locations that have the TV off center from the bed make it difficult to watch TV comfortably.

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Saginaw, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Motel has recently redone all guest rooms (which was most needed). Decor and beds are nice and resemble an updated LaQuinta. King Size room has plenty of room to move around, and the bed was extremely comfortable. Also nice 32" (maybe larger) flat screen TV with good selection of Cable Channels.

Review collected in partnership with Best Western

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Pender Island, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice clean room, enjoyed swimming in the pool and soaking in the hot tub. Staff very friendly and helpful. My only criticism is that the pillows are too thick. Off the highway, so there was no street noise.

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you for your review of Best Western Pacific Highway Inn. I'm happy to hear that you enjoyed your visit with us. We look forward to seeing with you the next time you're in Salem! More 

Bellevue, Washington
1 review
3 of 5 stars Reviewed 5 weeks ago

The hotel looks ok. Room ambience is just ok and nothing great. Bathrooms dont have door locks. Breakfast is just ok. No waffles or scrambled eggs or rolls. Don't go with high expectations. I would like to explore some other hotel next time as I may find something better.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Pacific Highway Inn

Address: 4646 Portland Road Northeast, Salem, OR 97305
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pacific Highway Inn 2*
Number of rooms: 52
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Also Known As:
Best Western Salem
Salem Best Western
BEST WESTERN Pacific Highway Inn Salem, Oregon
Hotel Style:
#4 Family Hotel in Salem
#8 Business Hotel in Salem

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