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BEST WESTERN Pacific Highway Inn

#5 of 23 Hotels in Salem
Certificate of Excellence
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4646 Portland Road Northeast, Salem, OR 97305
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BEST WESTERN Pacific Highway Inn
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BEST WESTERN Pacific Highway Inn
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271 Reviews from our TripAdvisor Community

Traveler rating
    94
    115
    39
    15
    8
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90
72
23
52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (73)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (45)
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Pendleton, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Easy on and off I5, this older style motel has been updated. It isn't fancy but they always have a government rate for business travel and a friendly staff. The rooms are clean and quiet from freeway noise. The older air conditioners are very loud- open the bathroom window for fresh air instead. The pancake house across the street is... More 

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2 reviews
1 of 5 stars Reviewed 5 days ago NEW

We should never have staying the night! I booked a room at the hotel for May 5, 2015. When we arrived, I made the mistake of staying!!!! The odor was sooooo bad, my husband and I actually spent the evening in the car watching television on our iPad. I finely bit the bullet and when in to sleep for the... More 

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was clean, and the staff was friendly.The hotel was full no vacancy's. Even though they allow dogs the hotel was quite. Did not use the swimming pool so can not comment on that. The breakfast the good.

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you for your review of our property. We appreciate your business and hope to see you again soon! More 

Pendleton, United States
1 review
1 of 5 stars Reviewed 1 week ago

Great staff, very helpful and kind but would NEVER advise anyone to stay here. The rooms were terrible the crowds around the facility were worse. Take the extra five minute drive to exit 253 and stay at the Comfort Suites or Best Western Mill Creek

Review collected in partnership with Best Western

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Travis, your feedback is very important to us and we appreciate the fact that you took the time to let us know that your stay was not up to your expectations. We apologize for this and will certainly look into your comments and take any appropriate action. It is our goal to provide all of our guests with quality service... More 

Senior Contributor
43 reviews 43 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This was one of the motels where each room is entered from outside. Not a bad thing as you can park right by your door and the day I was there it was raining, so I liked being able to dash in without getting all wet. The rooms were older style and my co-worker's room had a musty mildew/mold smell.... More 

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Corona, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

For me, the experience was good because the room was clean and it didn't smell of smoke; The staff was friendly and helpful; The amenities were satisfactory even though I didn't use them; I did however use the computer in the lobby. The computer software needed to be updated and it was too slow. The breakfast provided had a nice... More 

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Deco in rooms and office is refreshing but other than that nothing special about this place. Pool room is about 100°, dark ,and pool and spa are over chlorinated. I'm glad there was at least a gas station close because all vending was out of order. Location is not great at all and got what you get and where you... More 

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you for your feedback as it helps us improve our hotel, we strive to make each and every guest satisfied. We are sorry the vending machines were not usable we did call the vendors out to fix the issue. We here at Best Western Pacific Highway Inn are very excited for the new construction in the area because it... More 

Elk Park NC, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff at front desk was excellent. Property is in need of updating, but a good clean place to spend a few nights. Located at a very busy place due to road noise. Always get the inside rooms here. Overall a very good experience...the place just needs updating.

Review collected in partnership with Best Western

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Springfield
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My son had a two day track meet in Monmouth.The staff was very friendly and the rooms were very clean and the continental breakfasts was very good and I would stay there again,Thank you for everything

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you, Cheryl, for your review of Best Western Pacific Highway Inn. We take great pride in the cleanliness of our rooms, and our staff will be very happy to hear your comments. We hope to see you again soon! More 

Springfield, Oregon, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My son had a two day track meet in Monmouth and we like to stay at Best Western motels because they have clean rooms and a very good continental breakfast. I would stay there again when my son has an event..

Review collected in partnership with Best Western

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