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BEST WESTERN Pacific Highway Inn

#6 of 23 Hotels in Salem
Certificate of Excellence
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4646 Portland Road Northeast, Salem, OR 97305
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Best prices for: 1 room 1 guest
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BEST WESTERN Pacific Highway Inn
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277 Reviews from our TripAdvisor Community

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Traveler rating
    96
    116
    41
    15
    9
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93
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54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (73)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (45)
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3 of 5 stars Reviewed 6 days ago NEW

I booked two rooms at this hotel approximately a month in advance. When I checked in, I was put in a handicapped room. I am not handicapped. There was a strong damp smell in the room. Leaving the door and windows open for two hours helped that. I went to take a shower and discovered that the holder for the... More 

Review collected in partnership with Best Western

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Daryl, thank you for taking the time to write a review of our property. We regret not having been able to provide you with an exceptional stay. I will be passing your comments along to our head housekeeping staff and maintenance staff. We all take great pride in the cleanliness of our rooms, and our property. Again, I am sorry... More 

Fort Collins, United States
1 review
4 of 5 stars Reviewed 1 week ago

I like to stay in Best Western in general, because it is always beautiful, functional and clean. If I actually stay in one depends on the price, which varies depending on the location and luxury level.

Review collected in partnership with Best Western

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Boise, United States
1 review
5 of 5 stars Reviewed 1 week ago

Classic motel style. Pull up to your door and unload. Room was clean and everything worked. Super nice clerks and standard free breakfast. Good value for the area. Will stay here again whenever in the Salem, Oregon area.

Review collected in partnership with Best Western

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Ashland, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Unfortunately, I do not recommend BW to any of my employees, business partners, friends or family. Between getting new keys made as much as two times a day, the plumbing not working (and no plunger on site), the state of the rooms and the overall experience I will not likely stay at another BW. Hope you have a better experience... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Forest, thank you for taking the time to write a review of our property. We regret not having been able to provide you with an exceptional stay. I will be passing your comments along to our Maintenance staff. We all take great pride in our rooms, and our property. Again, I am sorry that you had a negative experience with... More 

Grants Pass, Oregon
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Pros: Easy access to I-5 Overall building appearance, nice Rooms Nice and clean Continental bkfast, well stock Friendly staff Nice size indoor pool with jacuzzi It had a weight/ exercise room, didn't use it so I can't say nothing about it Wi-Fi connects everywhere u go within the property, good speed connection Cons: -Reservations states "queen beds", they are NOT,... More 

Was this review helpful? Yes
Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you for your review of our property. We appreciate your comments; they really help us to make improvements for future guests. We hope to see you again soon! More 

Apple Valley, California
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place, nice and clean! Great location! Nice breakfast area. Located close to many restaurants! I would stay here again. Only thing is that there is a train that runs behind the rooms! Our room key kept sticking also, but we just laughed about it! After being on the road for 11 days, this room was very welcoming!

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Pendleton, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Easy on and off I5, this older style motel has been updated. It isn't fancy but they always have a government rate for business travel and a friendly staff. The rooms are clean and quiet from freeway noise. The older air conditioners are very loud- open the bathroom window for fresh air instead. The pancake house across the street is... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We should never have staying the night! I booked a room at the hotel for May 5, 2015. When we arrived, I made the mistake of staying!!!! The odor was sooooo bad, my husband and I actually spent the evening in the car watching television on our iPad. I finely bit the bullet and when in to sleep for the... More 

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Level Contributor
7 reviews
5 of 5 stars Reviewed 5 weeks ago

The hotel was clean, and the staff was friendly.The hotel was full no vacancy's. Even though they allow dogs the hotel was quite. Did not use the swimming pool so can not comment on that. The breakfast the good.

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Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Thank you for your review of our property. We appreciate your business and hope to see you again soon! More 

Pendleton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2015

Great staff, very helpful and kind but would NEVER advise anyone to stay here. The rooms were terrible the crowds around the facility were worse. Take the extra five minute drive to exit 253 and stay at the Comfort Suites or Best Western Mill Creek

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Jake B, Manager at BEST WESTERN Pacific Highway Inn, responded to this review

Travis, your feedback is very important to us and we appreciate the fact that you took the time to let us know that your stay was not up to your expectations. We apologize for this and will certainly look into your comments and take any appropriate action. It is our goal to provide all of our guests with quality service... More 

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