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The Grand Hotel in Salem

#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
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201 Liberty Street SE, Adjacent to the Salem Convention Center, Salem, OR 97301
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The Grand Hotel in Salem
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The Grand Hotel in Salem
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414 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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EastCoast
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed the evening of 21 July 2015 in a large and comfortable 5th floor room at the Grand Hotel. The attentive and friendly staff was wonderful. This hotel has a gorgeous lobby and the adjoining Bentley's Grill and Lounge has good food and atmosphere. The free underground parking has plenty of spaces. Our only regret was that our schedule precluded... More 

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Riverview, Florida
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

On a recent trip to Oregon, my wife and I traveled up and down the coast and to several places inland. We stated six different hotels and this one was the price by a long shot. The hotel is very well appointed, it's restaurant is first-tier and the room was both functional and gorgeous. In addition, the staff was very... More 

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Leo J, We are glad you found us as well! Thank you for the wonderful comments. Scott Snyder General Manager More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel is beautiful inside, and the staff are very friendly and helpful! The hotel is a short walk away from the department stores and a few good restaurants and pubs. Breakfast is one of the best I have had! The hotel its self has a reasonably priced bistro which looks quiet good and you get 10% off with your... More 

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Ali P, We're very glad that you found us! Thank you for the kind comments, we hope to host you again in the future. Scott Snyder General Manager More 

Torrance, California
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Salem on a business trip and had to stay in a hotel for 12 weeks. I originally was going to stay at the Residence in, but the company moved me to the Grand Hotel instead. I am so glad they did! From the time I checked in to the day I left the staff could not have... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Vivron, Thanks so much for the kind words, I can tell you that the staff felt you were part of the family and were sad to see you leave. We're very happy that you are staying in the community and hope that if you dine at Bentley's that you'll stop by the desk to say hello. Continue to enjoy... More 

Xenia, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We found the Grand Hotel to be very nice indeed. It is in the middle of downtown adjacent to all shop, restaurants and just a few blocks from the state capitol. The room was large, clean and up to date. We enjoyed our stay there and would go back again if we ever return to Salem.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Jack S, Thank you for the outstanding comments! We really appreciate it. Take care, Scott Snyder General Manager More 

Union City, California
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay in Salem was made better because of our excellent accommodations at the Grand Hotel. We had a Double Queen Suite. The bedroom was in a separate room than the living room area. We liked that we could have a bit of peace and quiet in one area while another family member could be enjoying TV in a different... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear ljjecox, We're so glad you enjoyed your experience in Salem. I couldn't agree more with your assessment of the Suite Double Queen, you listed all the reasons I really enjoy helping guests with children choose that style. We do hope that we have the opportunity to host you again in the future. Scott Snyder General Manager More 

Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was everything the reviews said it was. Very nice room, easy parking, easy room access, easy check in, friendly staff. We had dinner in the restaurant and it was delicious. Kid friendly, beautiful setting. I would definitely stay again.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Ghostwife, We strive to earn the positive feedback we receive from our guests and really appreciate that you shared that this weighed on your decision to choose our hotel. We like to share the reviews with our staff so that they can see what our guests are saying, this will be very impactful. Thanks and hope to see you... More 

Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Date visited: Nights of July 9 & 10, 2015 This hotel ranks as one of our favorites in service, quality, and amenities, second only to The Grand Del Mar in San Diego area! We stayed here two nights while we visited the Enchanted Forest in Salem and the Evergreen Wings and Waves Waterpark in McMinnville; sure it was a 30... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Denalidreaming, Awesome review, it sounds like you covered a great amount of Salem in your time here! Thank you for taking the time to be so very thorough and recognizing the efforts of the staff. We hope to see you again in the future, Scott Snyder General Manager More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I've been staying here for years. Really like it. I was a little surprised this time to figure out they didn't have any movie stations such as HBO or Cinemax. Only movie choice was $16.95 which I thought was outlandish. I could go to theater for that kind of price. Love Bentleys. Breakfast was good. I'm sure I'll continue to... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Debi H, We very much appreciate your continued patronage of our hotel. We realize that many lodging facilities do offer a premium channel like Showtime or HBO, we evaluated the benefits of these options as opposed to the benefit of an On Demand option like Lodgenet and felt that most travelers that want to watch a movie, don't want... More 

San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently had the privilege of staying this amazing facility... purely by accident. I am currently based out San Diego and had to rush home (Salem Area) for a family emergency. I arrived late in the evening at PDX, arrived in Salem to tend to family matters, and well into the early morning hours went searching for a hotel. To... More 

Was this review helpful? Yes 2
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Ray, Thank you for the wonderful review, it was such a pleasure to speak to you on the phone last week about your experience and I've had an opportunity to verbally share the comments with the team. I will be reading this at our All Employee Meeting next week. This is a real life example to reinforce what we attempt... More 

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