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The Grand Hotel in Salem

#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
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201 Liberty Street SE, Adjacent to the Salem Convention Center, Salem, OR 97301
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The Grand Hotel in Salem
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401 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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Mukilteo, Washington
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

This hotel is hard to beat. Very well priced, clean almost unbelievably spacious rooms all combine to make for an excellent stay. The hotel is beautifully maintained, but is starting to show its age. Rooms are not as lavish as the lobby suggests, but you won't be disappointed. Unbeatable location with a very nice onsite restaurant. Oddly you take an... More 

Was this review helpful? Yes
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The hotel is beautiful, the rooms are very clean, very well appointed. The meeting facilities are wonderful, the dining experience was great and the staff could not do enough to make the stay memorable.

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Grants Pass, Oregon
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Traditional hotel with adjacent restaurant, convention center, and free underground parking. Breakfast buffet included in the room cost. Convenient downtown location is a bonus. The room was very large with a jacuzzi tub, free wi-fi, coffee maker, and comfortable bed. The room was very clean and well maintained. The shower and bathroom a bit small for the large size room.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear CraigAnd, Thank you for the kind appraisal, we're very pleased that you enjoyed the amenities of the hotel and based on you picture, I hope you were able to explore some of the wineries of the Willamette Valley. We hope to see you for future adventures, Scott Snyder General Manager More 

Davis, California
Level Contributor
194 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our second trip to the Grand Hotel. I'd say it's appropriately named. Friendly staff, nice continental breakfast, large comfortable room, lovely pool & hot tub. We were grateful for the guest laundry. Many eateries are nearby, including Bentley's downstairs. Nice decor in rooms and lobby. Attached to the convention center. Parking beneath the hotel is convenient.

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear USAwalkers, Thank you for the kind review of your stay. We really enjoyed hosting your group, it was a treat. We hope that Salem and the Grand Hotel remain a place to feel welcome and comfortable. Thanks, Scott Snyder General Manager More 

York
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is fantastic. Very clean. Staff was very nice and friendly. Every time we entered the lobby, all staff said Hello, how are you? Staff was very helpful with answering all questions we had and recommend restaurants. Breakfast was fantastic. Loved the pancake machine. All breakfast items were very good. One of the best hotels we have stayed in!!!

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Pamela, We certainly enjoyed having the opportunity to host your event, we have to reciprocate the sentiment, your group was wonderful to work with! Salem is a wonderful community and we relish the opportunities to "show off" and the fact that your group wanted to see and do everything helped us dig deep. Thank you and we do hope... More 

Burlington VT
Level Contributor
113 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of attending a conference here. The conference experience could not have been better. I believe they opened their breakfast room early to accommodate our large group. The rooms were spacious and well appointed, clean and comfortable. The breakfast included many healthy choices such as fruit salad and oatmeal, much better than the chain hotels. The conference... More 

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear VTyankee, We that you for the wonderful appreciation regarding your experience here at the hotel! We strive to help our guests feel comfortable whether they are here for conferences, business or pleasure. Thank you, Scott Snyder General Manager More 

San Francisco, California
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located near the downtown area/convention center. The entrance is on a very busy one way street. The lobby decor was grand, with high ceiling, plush carpet/couches. The clerks were dressed professionally. Our room was quiet, with a comfy couch & desk/office chair for computer. The bathroom was good size with regular amenities. We had a restful sleep.... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Hotelbum, Great summary of the hotel and amenities! Thank you for the kind words and positive recommendations. Scott Snyder General Manager More 

Palo Alto
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the 2nd time I have stayed at the Grand Hotel in Salem and both experiences were excellent for different reasons. My first stay involved a great room, an excellent dinner and good service. The 2nd stay started much like the first except the room I had was close to an air conditioning unit and an exhaust vent on... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Beachgal835, Thank you for the comments. We believe in empowering our team and it is wonderful to hear from guests that appreciate when line level employees are able to listen and solve a problem. We look forward to your return visits, Scott Snyder General Manager More 

Helena, Montana
1 review
2 of 5 stars Reviewed 4 weeks ago

It started when I called a few days ahead to confirm our reservation- They had no record of the block of rooms that were reserved- They said they'd look into it and call back. Never called back. The person who had reserved the rooms called, and was told everything was remedied. When we arrived at the hotel, again, the front... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Fred R, Thank you for the comments regarding your stay. I would appreciate more specifics regarding your group reservation experience, anything we can do to set our staff up for success is very important to us. I've extreme confidence in our team's ability to provide a great customer service experience, I apologize that we didn't meet your expectations. Regarding... More 

Klamath Falls, Oregon
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 28, 2015

Stayed at the Grand Hotel on business. The staff was friendly and attentive. The room was clean and comfortable, and the price was reasonably comparable to the larger less luxurious chains in the area. Breakfast was standard continental plus fair. I would stay again.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear ChukarFever, Thank you for the kind words and specifically the praise for the staff! We love showing the staff these reviews, it really helps them connect the dots for how they can make a difference. Thanks and we look forward to your return visits, Scott Snyder General Manager More 

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