We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Salem hotels

The Grand Hotel in Salem

3.5 of 5 Hotel   |   201 Liberty Street SE, Adjacent to the Salem Convention Center, Salem, OR 97301
Hotel amenities
The Grand Hotel in Salem
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save Saved
You added The Grand Hotel in Salem to your Saves list
89%
Ranked #3 of 23 Hotels in Salem
Certificate of Excellence 2014
GreenLeadersPlatinum level
A recent review
Write a Review

331 reviews from our community

Traveler rating
    181
    113
    23
    9
    5
See reviews for
73
102
27
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (331)
  • Mar-May only
    (72)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (90)
  • Dec-Feb only
    (49)
All months
Coloraodo
Top Contributor
78 reviews 78 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed four nights at The Grand Hotel in Salem. Our room was very large, with a sitting area and a king sized bed. A small kitchenette area divided the two rooms. I found the hotel to be very nice. Comfortable bed, AC worked great, well appointed and the sitting room was very nice. Refrigerator, microwave, underground parking. The lobby... More

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Linda B, Thank you for the feedback, I am glad that you were able to enjoy some of Salem while attending your conference. We'd be happy to accommodate a top floor request, when possible to avoid the noise that is manageable. Hope to see you again soon, Scott Snyder General Manager More

Top Contributor
124 reviews 124 reviews
46 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was attending a conference in Salem and stayed at this hotel. The hotel is beautiful and located very conveniently in downtown Salem. The room was spacious BUT very noisy. The hotel is on the bus line in downtown Salem so there is a lot of traffic going by the hotel, which you hear. Adding to the outside noise, we... More

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Travelinghobos, I definitely appreciate the feedback, specifically regarding the indifference of a staff member. I would like if you would contact me to tell me when you stayed so that I can identify who was so apathetic. This type of behavior is well below our standards of problem solving. That aside, I am glad that the guests lowered the... More

Vancouver, Canada
Top Contributor
75 reviews 75 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The air exchange systems in the rooms are not functioning and there is no evidence that will be getting fixed anytime soon so don't do anything in the bathroom you are not willing to live with for at least two to three hours. Rooms are otherwise nice. Restaurant is ok, lots of free parking, internet speed is slooooooow and therefore... More

Was this review helpful? Yes
California
Top Contributor
119 reviews 119 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I'd read the Trip Advisor reviews before we arrived, and have to agree that this hotel is quite a find. It is convenient to the Convention Center, but also to the immediate downtown neighborhood. The room was large, very clean and comfortable. The bed was comfortable. I can't think of a thing they missed. I'd definitely recommend this hotel if... More

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Discerningwon, Thank you for the wonderful comments, we do look forward to hosting you again in the future! Scott Snyder General Manager More

London, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on a road tip. Room spacious and clean. Front desk staff recommended a lovely local restaurant which we ate at then we went to Bentley's the onsite bar for a drink. The hotel and bar are part of the convention centre so it does seem a little big and unfriendly at first but this was soon remedied.... More

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Becxzs, Thank you for the kind words regarding your recent visit. We appreciate the comments regarding the elevators and will work to help people that wish to utilize the stairs know which ones to use to not have to exit the building. The South staircase that you used is for a fire exit our North staircase opens up to... More

Vancouver, Canada
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We find this hotel after a long day driving and is probably the only hotel right in downtown core of Salem. The lobby area is large, clean, and gives the appearance of a very expensive and luxury place. To our surprise we found the rates to be fairly reasonable considering the location and the luxury. The hotel also boasts a... More

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear smrgeog, We are glad that you found us! We have several people compliment Tyler on his outstanding service, this type of feedback is a great motivator. Thank you very much and we look forward to your return visits, Scott Snyder General Manager More

Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Grand during Willamette University's Homecoming Weekend (and my 30-year reunion). I've stayed here several times in the past, and have enjoyed it each time. It's conveniently located, with plenty of FREE parking. The rooms are clean and well-appointed. And the staff--particularly housekeeping--are warm, friendly, and responsive to requests. We will continue to make the Grand our... More

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Donal W, Thank you for the wonderful comments, I appreciate in particular the praise for our Housekeeping staff. Coincidentally, this is National Housekeeping week, I share all of the great comments we receive, but your's will certainly help them to understand what type of impact they have on our hotel's success. Thank you very much, Scott Snyder More

Portland, Oregon
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Was in Salem on business, was a nice place conveniently located to where I needed to be for my business. Comfortable beds and they went out of their way to accommodate my special needs. On site Parking Many restaurants and activities to explore when you have the time to.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear treeman97123, I am glad to see that the hotel was convenient for your business trip to Salem. It looks like you were able to take advantage of the bulk of our amenities and appreciated the Green Initiatives that we embrace as a company. I did want to let you know that this Winter/early Spring, we are projecting a pretty... More

Lebanon, Oregon
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First impression is the lobby which is large and well. quite "grand" . Check in staff was very courteous and there were enough people to take care of the two or three of us checking in at once. The room was very clean with no little issues like bumps in the carpet or tiles coming up in the bathroom. We... More

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

SGinOR, Thank you for the wonderful review of your stay with us! I'm very happy that we could be a part of making your Anniversary special. Many more, Scott Snyder General Manager More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is only a few blocks from the State Capitol and in the middle of a busy restaurant district. That said, we clearly heard street traffic from our 4th floor room. Otherwise, the room was fine - nothing special but nothing to complain about either. It is a pretty good size. Free parking in the garage is great! The... More

Was this review helpful? Yes 3
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Lisa G, Thank your for choosing our hotel, I'm very glad that you rated our staff so highly. We certainly look for individuals that have a real desire to serve. I would suggest requesting an interior facing room, being a downtown facility, we do have many guests that prefer the non street side and we happily accommodate. Hope to... More

Do you own or manage The Grand Hotel in Salem?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Grand Hotel in Salem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grand Hotel in Salem

Address: 201 Liberty Street SE, Adjacent to the Salem Convention Center, Salem, OR 97301
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, TravelClick and Tingo so you can book your The Grand Hotel in Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
The Grand Hotel In Salem Oregon

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (38)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Pool/beach area (1)
Viewed
Room/suite (8)
Viewed
Dining (4)
Viewed
Hotel & grounds (7)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near The Grand Hotel in Salem

Enlarge Map
Top-rated Attractions Nearby
Riverfront Carousel
Riverfront Carousel
Landmarks/ Points of Interest
Oregon State Capitol
Oregon State Capitol
Government Buildings