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The Grand Hotel in Salem

#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
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201 Liberty Street SE, Adjacent to the Salem Convention Center, Salem, OR 97301
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1 room 1 guest
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The Grand Hotel in Salem
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421 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Rooms were clean, comfortable, and seemed new. Linens and bed were great, free covered parking, and the staff was friendly and helpful. They bragged about their breakfast, which good, but not great. Really the only reason they don't get an absolutely perfect review.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Luke_in_Vegas, Thank you for the wonderful comments. As stated in an earlier review, an evaluation of the breakfast menu is underway to keep the quality and quantity on par with the volume of guests that dine with us on the busy weekends. We look forward to hosting you again, Scott Snyder General Manager More 

New York City
Level Contributor
319 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 426 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely, large lobby. Nice rooms, tastefully decorated. I liked the bed, the sitting area, and ergonomic desk chair- all the attention paid to details is noticed and appreciated! Slow elevators with rarely seen, massive fire doors attached. Evidently it is “the” hotel in Salem, and was full of weddings and parties the weekend we arrived, making for a somewhat boisterous... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear YaleDad, Thank you for the praise for the staff! We look for great "service minded people" that we can teach. The comments will be shared at our next team meeting, this will be very encouraging and motivating for them. The Chef and I are working on a menu revision for the breakfast that will enable us to comfortably serve... More 

Brentwood, California
Level Contributor
78 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a stunning property! We were in town for a couple of days attending an inaugural event for a family member. We searched on TA for local hotels in the area. Let's just say that we were not impressed with the selection and DR for the area. The DR requested by these chains could be compared to properties in Southern... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Angel, Wow! What a compliment, thank you very much! Scott Snyder General Manager More 

Sonoma County
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a king room on a low floor facing the back. When we checked-in I requested a room without street noise, and this location was perfect. The view is ugly, but it's easily screened by sheer curtains which let in plenty of natural light. This room was the lowest category with king bed, but it was huge, with a... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear aprilwalkr, Thank you for the comments and suggestions. The "local" knowledge is very accurate, we do use the comments like these to help work with our staff as a friendly reminder of our role as facilitators to help people enjoy every aspect of our local area. Thank you again, we do hope that you will have an opportunity to... More 

Calabasas, CA USA
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you call yourself the Grand Hotel, guests are going to expect a lot of you. When we arrived to claim our wine package which included early check-in we were told that our room (indicating that we had a special room reserved) was not ready and that they were not obligated to have it for us until the usual 3... More 

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear CobyK, I am sorry that we did not meet your expectations. Anniversaries are an important aspect of much of our Summer weekends as we can be hosting between 8-12 wedding parties every weekend. We want to help add to the ambiance that you are wanting to create. Your comments will help to emphasis the importance of how we come... More 

Los Angeles, California
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed one nite on an Oregon College tour with my son, to visit a friend in Salem and she recommended it.. classy hotel, nice accomodations, good wifi with no password (finally...first good wifi on our trip). The beds were comfortable, nice bathrooms. did not like the shampoo stuff AT ALL..only because it was super perfume-y and i you don't like... More 

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Susan, We're so very glad that your friend helped you find our hotel! If your son has chosen a school here in the Salem area, we will hope to be your home while visiting. Thanks again, Scott Snyder General Manager More 

Scottsdale, Arizona
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay here every time we come to Salem, it is always great. The rooms are always clean and comfortable. The hotel personnel are always friendly and helpful. It is a very quiet place to stay. The breakfast they give is excellent. No paper cups and plates or plastic silverware. We usually eat at the restaurant there, as it is... More 

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Leeroy1944, Thank you for the praise! It is great that you mentioned the china plates and real silverware, we think that adds a level of class and it is better for the environment to not be throwing away so much garbage. We are very happy that you've made the Grand your home away from home. Hope to see you... More 

EastCoast
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed the evening of 21 July 2015 in a large and comfortable 5th floor room at the Grand Hotel. The attentive and friendly staff was wonderful. This hotel has a gorgeous lobby and the adjoining Bentley's Grill and Lounge has good food and atmosphere. The free underground parking has plenty of spaces. Our only regret was that our schedule precluded... More 

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Alaska3, We appreciate the kind words regarding your recent visit. We are very glad that you discovered us and do hope that you will think of us for return visits to the Willamette Valley. Thanks, Scott Snyder General Manager More 

Riverview, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

On a recent trip to Oregon, my wife and I traveled up and down the coast and to several places inland. We stated six different hotels and this one was the price by a long shot. The hotel is very well appointed, it's restaurant is first-tier and the room was both functional and gorgeous. In addition, the staff was very... More 

Was this review helpful? Yes 1
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Leo J, We are glad you found us as well! Thank you for the wonderful comments. Scott Snyder General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 26, 2015

The hotel is beautiful inside, and the staff are very friendly and helpful! The hotel is a short walk away from the department stores and a few good restaurants and pubs. Breakfast is one of the best I have had! The hotel its self has a reasonably priced bistro which looks quiet good and you get 10% off with your... More 

Was this review helpful? Yes 2
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Ali P, We're very glad that you found us! Thank you for the kind comments, we hope to host you again in the future. Scott Snyder General Manager More 

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