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The Grand Hotel in Salem

3.5 of 5 201 Liberty Street SE, Adjacent to the Salem Convention Center, Salem, OR 97301
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The Grand Hotel in Salem
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The Grand Hotel in Salem
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358 reviews from our community

Traveler rating
    196
    122
    26
    9
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florence, Oregon
1 review
5 of 5 stars Reviewed 6 days ago NEW

Lovely room, clean and comfy bed, accommodating staff. Excellent convention services and catering. And a very good restaurant! Has the feel of a grand old hotel with a beautifully lobby. Will recommend to others and will return.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Cindy W., We are very glad that you found our hotel and are very excited that you would feel comfortable recommending our facility to others! Thanks, Scott Snyder General Manager More 

Columbia, South Carolina
Top Contributor
72 reviews 72 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

modeled after the grand old hotels that is attached to the Salem convention Center. the staff is wonderful and prompt with all requests. Cookies are warm and fresh in the lobby. Gourmet coffee machine in the lobby for speciality drinks. There is a large, relaxing restaurant on the main level that has an open fire pit in the middle of... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear roamingpics, Thank you for the appraisal! We couldn't have done a better job of identifying the attributes ourselves. Being so far from home, we hope that when your travels bring you back to the Northwest, you will think of Salem has a great starting point for your adventures. Thanks again, Scott Snyder General Manager More 

Columbia, South Carolina
Top Contributor
237 reviews 237 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Elegant hotel with large rooms and courteous service. The breakfast is self service, but diverse and tasty. There's also a restaurant on the premises that is quite good as well. The hotel is located walking distance from many restaurants, businesses and the county courthouse.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Lbouknight, Thank you for the wonderful praise. We certainly appreciate the acknowledgement and strive to exceed those expectations with every guest. Scott Snyder General Manager More 

Seattle
Top Contributor
70 reviews 70 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I just stayed at the Grand Hotel and the name fits perfectly! It is grand in every way! The rooms are excellent and spacious and the people are fantastic! I wish I could remember all of the names but thanks to MIKA for evey thing! The breakfast that is included in your stay is like eating at... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Mr. Halazon, We are so glad you found us and Congratulations on the addition to your family! We'll make sure that Mika gets recognized for the accolades you've shared. Thank you, Scott Snyder More 

Perth Australia
Top Contributor
128 reviews 128 reviews
42 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights as we were supposed to stay in Portland but they gave our room away even though we booked it!!! We had done a big drive from Orcas Island and were tired SO, when we arrived, we were a tad grumpy due to this experience but were easily "ungrumpified" after talking to the wonderful desk... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear jhoppy01, Wow, thank you. Mika hadn't told us about this interaction. I will be certain the entire staff gets a chance to see how much of an impact listening and being empathetic has of a situation. I am very sorry that your trip began with so much strife at the hotel that you booked at in Portland, but am... More 

San Francisco, California
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here one night. The desk attendants were very response and helpful and the room was comfortable, clean and nicely appointed. The lobby was large and well appointed. I would stay here again if in Salem, OR.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Lysippos, Thank you for the praise of our staff and facility. Have a great New Year, Scott Snyder General Manager More 

los angeles
Top Contributor
66 reviews 66 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While college shopping, we were fortunate enough to choice the lovely Grand Salem. A huge wonderful suite for the three of us, in the front....and zero noise as reported by others. The staff was exceptional and the breakfast was huge, hot and delicious. Don't hesitate to stay here.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear mexicobeachmom, We are very glad that you found us and if your student chooses Willamette, we will look forward to welcoming you back for many visits. Have a wonderful New Year, Scott Snyder General Manager More 

Vancouver, Washington
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed in this hotel several times now with the same result each time: clean, well appointed rooms, helpful staff, It's situated in downtown Salem so there's easy access to shopping, restaurants and entertainment (though Salem doesn't offer a ton of choices generally). The morning breakfast is not awesome so we usually skip it.

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear rcusack, Thank you for the compliments about the hotel, I agree that we have a very good group helping to keep the hotel clean and fresh looking. I am sorry that you are not impressed with the selections that we offer in our breakfast. Our goal is to offer enough variety to be enjoyable to as many of our... More 

Nanaimo, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 22, 2014

this place is truly grand it is really a 5 star hotel for a 3 star price..... well done.the lobby is like a museum very festive and massive rooms are large and well designed great history.love the old photos in the lobby

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Mudduck300, Thank you for the outstanding compliments, we are very happy that you felt the same way about the comfort level our staff tries to portray. Take care and we hope to see you again soon, Scott Snyder General Manager More 

Ashland, United States
2 reviews
5 of 5 stars Reviewed December 17, 2014

We had a wonderful time celebrating my wife's birthday. It was a surprise, and she kept commenting on how beautiful the hotel was and that she felt like she was a queen while she was there. (She LOVED the room service Crème Brulee) Thank you for providing a fantastic experience for my wife of 23 years. We will recommend you... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Kathleen J, We are so glad you enjoyed the experience with the hotel and Bentley's Grill. What a thoughtful and creative idea to think of for a birthday surprise! We appreciate the compliments and I will pass them along, Scott Snyder General Manager More 

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Additional Information about The Grand Hotel in Salem

Address: 201 Liberty Street SE, Adjacent to the Salem Convention Center, Salem, OR 97301
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Grand Hotel in Salem 3.5*
Number of rooms: 193
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Also Known As:
Phoenix Grand Salem
Hotel Phoenix Grand
The Grand Hotel In Salem Oregon
Hotel Style:
#1 Green Hotel in Salem
#3 Romantic Hotel in Salem
#3 Business Hotel in Salem
#5 Family Hotel in Salem

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