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The Grand Hotel in Salem

#3 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersPlatinum level
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201 Liberty Street SE, Adjacent to the Salem Convention Center, Salem, OR 97301
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The Grand Hotel in Salem
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The Grand Hotel in Salem
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373 reviews from our community

Traveler rating
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    30
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centennial, Colorado
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I were visiting his family in Salem and this was right down the street from where they lived. We expected a lot more based on what we had to pay! Check-in was easy. We had a standard room with a King bed on the second floor. Was excited to look out my window to view downtown- only... More 

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Prineville, Oregon
Contributor
20 reviews 20 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Needing a place to stay in Salem? There are many choices of motels and hotels. But finding one that has fair reviews and lives up to the hype is hard to find. After a full day of shooting for the Special Olympics in the area, we needed a place to relax and rest before another day of events. The previous... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Julie, Thank you for the feedback, I apologize for the oversight on our part for only having one robe in the room upon your arrival. We will utilize your comments to assist us as we prepare for our guest room renovation this late Fall/Winter. Hope to see you again in the future, Scott Snyder General Manager More 

Madras, Oregon
Top Contributor
69 reviews 69 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

I've known about this hotel for many years but never stayed there until this month when going to Salem for work. From now on, I am staying at the Grand Hotel. The location is great because it is close to many restaurants and close to the Riverfront Park. I also appreciate that the hotel has given attention to the kind... More 

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kristi_reed, Manager at The Grand Hotel in Salem, responded to this review

THANK YOU so much for your wonderful review of The Grand Hotel in Salem. You are correct, our main goal to exceed each guests expectation, each and every time. I am thrilled to hear we did that for you and are most definitely looking forward to having you stay with us again the near future! Please don't ever hesitate to... More 

Redmond, Oregon
Top Contributor
162 reviews 162 reviews
43 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

spent the night before a long day at assembly hearings at this hotel. Check in was simple, parking in the dedicated garage was easy, lobby is 'grand' with comfy chairs. room was very nice and I slept well. Easy access to a perfectly nice bar and restaurant. No mold... quiet AC unit... comfy bed. But still... I cannot bring myself... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Anne, Thank you for the comments, we are glad that you found us and we hope to host you again when your travels bring you back to Salem. Scott Snyder General Manager More 

Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

"nice rooms, free wireless, and the best free breakfast buffet I've ever had! Everything one could dream of in a downtown hotel ! A great underground parking and excellent food. Amazing staff in all areas of service. I woke up everyday well rested and ready for my conference at the convention center.

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dembito, Thanks for the wonderful review! It sounds like you were able to really experience our community and we appreciate the feedback. Scott Snyder General Manager More 

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Pleasantly surprised by the Grand. The staff was cheerful and accommodating in every way. Even the GM made his presence known in remedying a lighting situation in the bath. Rooms were well apportioned. The beds extremely comfortable. Great location downtown. KUDOS

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

DJ W, Thanks for the comments about the hotel and staff, I don't typically get kudo's, but am glad that we were able to make your visit more enjoyable and I certainly hope the house hunting trip was successful! Take care, Scott Snyder General Manager More 

Top Contributor
51 reviews 51 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

so, this is a typical US hotel - huge rooms, huge beds, a few things I didn't expect, like microwaves in the bedroom and a special laundry room for guests. Friendly staff, OK location, all that was fine. But I do expect more choice at breakfast. Nothing was made to order. It was just three heated containers of tired tepid... More 

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Fluff35again, I do appreciate your review of our hotel and the Complimentary Breakfast. We strive to meet the expectations of each of our guests. I do apologize that the feasibility of having a cook to order breakfast is just not possible. I presume that you stayed recently, the selection of fresh fruit will be increasing as the availability of... More 

Salem, Oregon
Top Contributor
155 reviews 155 reviews
21 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 9, 2015

Great location, easy check-in, comfortable and well-appointed room. Upgraded to a room with a view for no extra charge. Bentley's Bar & Grill on-site is absolutely wonderful! Slept well, friendly staff. Will go back again

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear marymo362, Thank you so much for the wonderful sentiments. We hope to host you again soon. Scott Snyder General Manager More 

Reedsport, Oregon
Senior Contributor
31 reviews 31 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 5, 2015

But up to date comforts. Clean, comfortable room with a nice breakfast. Truly a feeling of being home, not at a hotel. We were here for business but would have no problem staying here for pleasure if we were exploring the states capitol.

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Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear dreaminofmaui, Thanks for sharing some of the same sentiments that we feel about the architecture of the lobby/public areas. Without trying to be "stuffy", we hope to present a feeling of being in a big city. We want our staff to present themselves as being very welcoming to complete the experience. Thanks for choosing our hotel, Scott Snyder General... More 

Victoria, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 5, 2015

Stayed one night in this nicely refurbished hotel. Room was very well appointed and clean. However my room was facing the main drag and the re-necks were racing up and down the street with their diesel pickups all night long making it impossible to sleep. Sounded like a freight train marshaling yard! Also, the bed was very hard and uncomfortable.... More 

Was this review helpful? Yes
Scott S, General Manager at The Grand Hotel in Salem, responded to this review

Dear Brian F., Thank you for the review, we do happily accommodate requests for interior facing rooms when possible. Fortunately, we have a even mix of people that prefer the views the street facing rooms offer and the interior facing rooms. We do hope that if your travels bring you back through the area that you will give us an... More 

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