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Hampton Inn & Suites Salem

#1 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersSilver level
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510 Hawthorne Avenue SE, Salem, OR 97301
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Hampton Inn & Suites Salem
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Hampton Inn & Suites Salem
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492 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (492)
  • Mar-May only
    (129)
  • Jun-Aug only
    (146)
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  • Dec-Feb only
    (95)
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Grants Pass, Oregon
1 review
5 of 5 stars Reviewed today NEW

I have stayed in numerous hotels, but I cant say enough regarding the professional and friendly staff to name a few who exceeded 5 star service: Terra, Lorian, Larry, Ellen, Blanca, Lindsey. the cleanliness was outstanding, the pool was 5star I will be back ........4sure Gregg Collins

Was this review helpful? Yes
Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel deserves their recent Connie award. Staff is friendly, rooms are clean, special requests are accommodated and they recognize their frequent guests by name and face. Housekeeper brings in fresh flowers for main areas from her garden, this is the type of commitment. They aren't technically a full service hotel, but far better service than other so called full... More 

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Mukilteo, Washington
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This particular Hampton Inn and Suites is a shining example of how a hotel should be. With family in the area, we have stayed at this property numerous times, and yet again it is clean, comfortable, quiet and friendly. Frankly, it is the benchmark I use to judge other hotels. The cleanliness of the room is the best I have... More 

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East Wenatchee, Washington
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I always try and stay at hampton. nice, proffesional, clean and quiet. this one shocked me with the price of $189. yikes!!! may have to rethink the value. its just me so i was expecting more like $135

Was this review helpful? Yes 1
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Nick, Thank you so much for your valued review. We know our prices can increase from time to time due to events and demand in the area. The summer months do tend to run a bit high at times. I hope we were still able to provide you with excellent service that made it worthwhile. We truly care about you... More 

Clarkston, Washington
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel has all the basics. It's convenient, clean, quiet and the staff was great. The problem is the price. It's a $100 a night hotel than costs $200 a night. Unless your stuck on Hampton Inn I'd search for a better deal. Maybe hotel prices are high in Salem? Who knows. Next time I stop there I'll look for... More 

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

We appreciate your review. It is important to us to hear from our guests about their experience. Our rates do tend to jump a bit from weekday and weekend, more so in the warmer months when there is high demand and events in town. I am sorry that caused a ruffle in your stay; however I do hope everything we... More 

Washington State
Level Contributor
112 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

When just traveling through areas, you can usually depend upon Hampton Inns to be clean and comfortable. This one in Salem, OR, is a great place to stoip. The beds are comfortable and the rooms are quiet. The manager greets everyone and is available to the guests. The staff is very friendly and helpful. A free catered dinner is offered... More 

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Your review is marvelous! Thank you for your fantastic words of praise. Our team works really hard to keep the property maintained clean and fresh. We live by the Hampton Standards which have proven to be a travelers friend. I am glad you were able to take part in our special dinners. It’s one way we try to stand out... More 

Eugene, Oregon
1 review
5 of 5 stars Reviewed 1 week ago NEW

I recently moved 3,000+ miles away from home and the Hampton Inn & Suites was my new 'home' for the better part of June. For not knowing a soul in Oregon, this felt as close to home as I could have hoped. Every single person on the staff was incredible and made me feel welcome. It was clean, great food,... More 

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Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Julie, Nothing like bringing a gal to tears! What a heartwarming review. Thank you so much for such amazing words. We truly enjoyed having you stay with us! If you ever want to have a “Staycation” come on back for a visit. Or just use us as a pit stop if you ever travel North. It was a pleasure to... More 

Fredericksburg, VA, United States
1 review
4 of 5 stars Reviewed 1 week ago

This was my first time visiting Oregon. This was a very nice hotel. Staff were very friendly and helpful. The personal welcome note added a very warm and friendly touch. I would recommend adding some meat (bacon or sausage to the breakfast menu) Thank you for the hospitality Salem Hampton Inn Team!

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

James, Thank you so much for a wonderful review! We work hard to let you know you’re welcome here. Our notes take a lot of effort and we are glad you enjoyed it. Hampton Breakfast is an interchangeable menu and there are days with and without bacon/sausage options. I am sorry your stay did not include one of those days,... More 

Pinedale, Wyoming
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel last year and gave it top ratings across the board. Stayed here again this year, and this is still an excellent place to stay. This year, we brought grandkids. We stayed on the 4th floor. The room was very nice, clean, and modern. Great value. Extremely quiet even though there was a convention and it... More 

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Wow! You are blowing my mind with your review. What wonderful words to read. I will be sharing this with our entire staff. It is fantastic to know we have kept up our excellent service. We want to Wow you every time you visit. I am so happy your grandkids got some special attention and I hope they had some... More 

SANTA BARBARA
1 review
5 of 5 stars Reviewed 1 week ago

close to the freeway but quiet ample parking clean modern rooms staff was very good and make you feel welcome and were sincere in their desire to help you enjoy your stay the fre breakfast was okay but the dinner was very good even though we missed all of it we still were able to feast on three types of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Lance, I am so glad you hear you had such great service with us. Our team is one of a kind and really do truly love helping out guests and I am sure that is what keeps us sticking out from all other hotels. I thank you for noticing. Our dinners are a wonderful addition to a busy week and... More 

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