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Hampton Inn & Suites Salem

#1 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersSilver level
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510 Hawthorne Avenue SE, Salem, OR 97301
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Hampton Inn & Suites Salem
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Hampton Inn & Suites Salem
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509 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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  • All months
    (509)
  • Mar-May only
    (129)
  • Jun-Aug only
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    (95)
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Portland, Oregon
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The assistant ms.Blanca was very kind and helpful and went out of her way to help me and took extra time and care towards my stay. The hotel was very nice and clean and the spa and pool and salt water pool was very relaxing one of a kind service I will defiantly be coming back to this hotel and... More 

Was this review helpful? Yes
Zanesville, Ohio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Blanca at the front desk was very helpful and polite. Easy to get to and SUPER CLEAN. I would stay here again for sure. Large spacious rooms would be fine for family of four. Just one hour from Portland

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Thank you! We work hard to keep our hotel Super Clean. Blanca is an amazing part of our team and I am so glad to see her mentioned by name. Thank you so much for your wonderful review! We hope to see you next time you’re in Salem! More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the Hampton Inn & Suites in Salem while participating in a basketball tournament at The Hoops. The hotel was great - very friendly staff who provided good restaurant suggestions, a nice complimentary breakfast and extra treats during the day (fresh fruit, lemonade and iced tea, chocolate chip cookies).

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Sheryl, We loving having teams stay with us! We enjoy rooting for you to win your games! The only way to make sure you perform at your best is if we perform at our best! Breakfast is so important not to skip and treats really do help keep you motivated. Thank you so much for staying and for giving us... More 

Grants Pass, Oregon
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed for a long period here due to a job assignment. The staff here goes out of their way to make you feel welcome. They provide dinner Tues - Thurs and breakfast daily. The food is good, the rooms are nice. The hotel takes a lot of care in the rooms and the simple things that make your stay... More 

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Thank you so much for such an awesome review. We are lucky to have a staff that truly does appreciate the customer service industry and know that traveling isn’t always the easiest on you. That is why we take pride in the details and hope to bring some light into your stay. Thank you so much for staying and reviewing!... More 

Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is the place to stay if your in the Salem area. The service will speak for itself when you first walk through the doors. Also the Hotel was newly built in 2012 and it has been maintained very well :-)

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Joanne, It is so wonderful to hear that we have kept it up! It is a lot of work to maintain a property with so much travel. We appreciate your review and the kind words! We hope to be greeting you back very soon! Thank you! More 

Pasco, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived in the room and had a card and gift bag of edible goodies upon our arrival thanking me as a Hilton Honors member for our stay. Such a nice touch! Clean rooms and breakfast included. Not much round the hotel to walk to as it's in an area of offices and other hotels. Can hear freeway pretty well... More 

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Carolyn, Thank you for your wonderful review! We truly do appreciate you as a Hilton Honors member and are so glad you choose to stay at our hotel. We love doing little things to make a big difference in your stay. We hope you visit us again! More 

El Segundo
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was wonderful. Directions when needed and they offered insights for traveling. We went down to Eugene and wanted an off the beatebpn path back to Salem hotel suggested hey 99, and what a nice drive it was. Saw lumber mills and trains being loaded. Different small towns and neighborhoods.

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Cheryl, Thank you so much for a lovely review! We love our guests and want them to enjoy our town and all the wonderful adventures it has waiting. I am so glad you had that chance! We hope to see you next time you’re in our area! More 

Portland oregon
Level Contributor
140 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay in a lot of Hampton hotels, the Salem Oregon Hampton was nice and clean - your typical Hampton. I enjoyed my stay and slept well - they didn't have any real suites that I usually get upgraded to. Breakfast was good,

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Thank you for your feedback. We strive to be the best of the best so it is good to know where the guests see our service status at. We work hard to keep the rooms clean, thank you for noticing. :) We have fun upgrading whenever and as often as we can, I am sorry it wasn’t available during your... More 

Kirkland, Washington
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm picky, and LOVE a clean hotel. Bleach smell = clean to me and the sheets/towels had this smell. Bed was super comfy, AC unit is controlled on the wall (not from the actual unit next to window, that never seems to work). Large bathrooms, and rooms. Didn't eat the breakfast provided, but from the looks it did look good.... More 

Was this review helpful? Yes 1
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Thank you so much for your words of kindness! Our housekeeping staff works so hard to keep our rooms extra clean for each new arrival. I am so glad you had this experience and hope you’ll visit us again when traveling through. Give our breakfast a try next time, it is delicious and if you’re on the run we have... More 

West Jordan, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times. I have never had a poor experience. This visit was different than most. I not only felt welcome, I felt special! Every single person on staff went above and beyond to smile at me and ask me if they could do anything for me. Incredible service!

Review collected in partnership with Hampton

Was this review helpful? Yes
Lindsey S, Front Office Manager at Hampton Inn & Suites Salem, responded to this review

Karen, Awe! Thank you so much for such an amazing review! :) We try to give an awesome experience and for our return guests we want to top your last stay even more so I am extremely happy you got the service you did. You are special! We love having you stay with us, please come again soon! :) More 

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