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Hampton Inn & Suites Salem

#1 of 23 Hotels in Salem
Certificate of Excellence
GreenLeadersSilver level
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510 Hawthorne Avenue SE, Salem, OR 97301
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Hampton Inn & Suites Salem
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Hampton Inn & Suites Salem
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440 reviews from our community

Traveler rating
    380
    44
    11
    2
    3
See reviews for
147
81
21
145
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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    (440)
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    (100)
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    (95)
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Lynden, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay was exceptional this facility is top notch! The staff and rooms and complimentary breakfast were great!!We arrived and our room was ready for us and the placement I requested was fulfilled and the extra items I requested were in my room. I loved their attention to detail. i had a hand written note and treat welcoming me.

Review collected in partnership with Hampton

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Plano, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I know first-hand why this is an award-winning hotel. They absolutely deserve the honor. From the staff's helpfulness, to the location of the hotel and the quality of their evening receptions, this is a first-class property. The only way they could improve would have been if they had a full-service restaurant.

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 1 week ago

We really appreciated the excellent service we received from Katie Mask. We asked for a first floor room so we wouldn't have to haul our bikes upstairs. She responded by providing us with an upgraded room on the first first floor at no additional charge. We have now stayed at several Hampton Inns on our trips and continue to be... More 

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Reno, Nevada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great remodel on the hotel. I only hope all hotels work to this style. Rooms were exceptionally clean and well appointed. Security on the doors is the latest, making for a secure stay. This is a Hampton, but many of the features remind me of a five star hotel. Great place for a stay while in Salem.

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Gilbert, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

We had been on the road for 4 days when we arrived at the hotel. Jenna greeted us and could tell we were exhausted. She was wonderful and took GREAT care of us. Completely changed our day for the better. Thank you Jenna, you saved the day! The accommodations were great. Comfy bed, pillows and sheets. Nice clean room. Great... More 

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Central Point, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The people at this Hampton are great. It is the cleanest hotel I have ever stayed at but it really was the people that made the stay great. The breakfast is okay like most hotel breakfasts. That being said I saw the breakfast manager make potatoes that weren't planned for the day because someone had asked.

Review collected in partnership with Hampton

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Richland, Washington
Top Contributor
93 reviews 93 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a really nice stay at this hotel. Excellent, friendly service and a warm M+M cookie upon check-in! The room was beautiful and the bed very comfortable. Such a clean, modern, and beautiful place. Much better than average workout room. My daughter enjoyed the breakfast. Such a good experience! We will definitely stay here when in Salem area again.... More 

Was this review helpful? Yes 1
Santa Cruz, California
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Beautiful new HI in, well, Salem, Oregon. My only complaint is the room rate...I paid less in downtown Portland, and this is...Salem! The workout room was great, and you get free breakfast AND dinner! I did not partake but that was a first for me at a HI. If ever I am in Salem again (?) I would return.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel, good location, close to mall and restaurants. Very helpful staff. Gave us a nice hand-out with info about local restaurants. Room was clean. Free Internet a little slow on Saturday (maybe due to many visitors using it). There was an option to purchase premium internet, I did not do this.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Bend, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Can't think of a single thing the Hampton staff could have done to make our stay any better. The hotel was impeccably clean and well-appointed. The staff was really thoughtful and anticipated our needs. There were notes to welcome us in our room when we arrived, cookies at check-in, a good hot breakfast, the kids loved the pool, and the... More 

Was this review helpful? Yes 2
KatieMask, Front Desk Supervisor at Hampton Inn & Suites Salem, responded to this review

Dear Linda, What a wonderful review! Thank you so much for taking the time to let us know what you thought of our staff, rooms, and all that our hotel has to offer! We love having you as our guest! I so look forward to checking you in personally next time your travels bring you through Salem. Until then, Katie... More 

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