We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 23 Salem hotels

Residence Inn Salem

3.0 of 5 Hotel   |   640 Hawthorne Avenue SE, Salem, OR 97301
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Residence Inn Salem to your Saves list
Residence Inn Salem
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
77%
Ranked #5 of 23 hotels in Salem
A recent review
5 of 5 stars reviewed 4 days ago
cowboydanno Calgary, Canada
  • Overview
  • Reviews (106)
  • Photos (18)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (24)
  • Location
  • More
true
Write a Review

106 people have reviewed this hotel

Traveler rating
    43
    37
    19
    6
    1
See reviews for
37
22
8
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Calgary, Canada
Top Contributor
89 reviews 89 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just like how a Marriott family hotel should be; clean, friendly staff, no problems, good quality everything, the KISS theory, right? A little dated, frustrating main entrance but otherwise very acceptable.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear guest, Thank you for your review of our hotel. I love your analogy of "KISS". All the best, More

San Francisco, California
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Had another work stay here. Nice room, housekeeping good, staff friendly and helpful( especially jonathan). Two issues kept them from a top rating : allowing dogs in the breakfast area and not-so-good evening snacks. This is a pet friendly hotel which is fine - I like dogs ...... But even a pet friendly place should absolutely not allow a dog... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your review of our hotel. It was great to have you stay with us again. Service/companion animals are allowed in this case as long as they are away from the food service area. We are looking forward to the exciting new evening social experience starting in 1st Qtr 2015. We normally have a great offering on social... More

Mesa
2 reviews
5 of 5 stars Reviewed 1 week ago

Upon my arrival McKanzie Michael made my arrival/check in an easy one. Ofelia, from housekeeping, made sure all my room needs were met. I would highly recommend this hotel to anyone traveling to Salem

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that your 17 day stay with us was great. I will pass on your acknowledgements to the different team members that you mentioned. Thank you for staying with us during your time in Salem. We look forward to serving you again in the future. More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great staff, very friendly and happy to help. The room was clean, stylish, and comfortable. It was very hot the day I was there and I thought the pitcher was a nice touch. It was nice to have a pitcher of ice water on hand. The water pressure in the shower was great, always important to me.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We are happy that you enjoyed the amenities that you mentioned. Thank you for staying with us. More

Moorhead, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

Pool/fitness center is open 24 hours. Great, friendly staff. Very comfortable rooms. Property is kept clean. Overall a great experience! Special props to Tim (Front Desk/Manager on Duty). A class act & a true gentleman. One of a kind guy! Treats every guest like they were his favorite check-in that day!

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay with us. Thank you for your great words about Tim. Thank you for the great feedback. More

Los Angeles, California
1 review
4 of 5 stars Reviewed July 13, 2014

We arrived quite late in the evening to check in and Tim was so helpful in securing another room for the rest of the family, using my points. He even personally delivered to our room a pair of sunglasses that he found, which my sister in law had dropped somewhere in the lobby. Mackenzie always have that smile every time... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you so much for your kind words about our wonderful front desk staff. We are delighted that you enjoyed your stay with us. More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 11, 2014

Marriott Rewards used to be a good program, but now there is no benefit - there is no more priority registration for members - all you get are constant credit card solicitations. Probably because the economy has picked up. I will have to find another reward program that really offers something other than junk mail.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear reviewer, We are sorry that we were sold out when you needed a room yesterday and that we couldn't accommodate you. We appreciate your loyalty to Marriott and one of your benefits is that they do offer priority reservations if booked two days prior to the arrival date. We hope to better serve you in the future. If you... More

Silver Spring, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Our recent stay at the Salem Residence Inn was superb. We stayed several nights, and the front desk staff were uniformly friendly and helpful. Particularly noteworthy is McKenzie, who helped us out by cheerfully cooking our frozen pizza for us (after we discovered there was no conventional oven in our room). The only disappointment at the hotel is that the... More

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review our hotel. We appreciate your kind words about Mckenzie. We will be sure to let her know. More

Seattle, Washington
1 review
5 of 5 stars Reviewed June 18, 2014

I travel quite a bit and have several options of lodging to choose from. But, the reason I choose to stay at the Residence Inn, Salem is mainly due to outstanding hospitality and friendliness of the staff. The one person that mostly brings me back is Russell - with his friendly smile, greeting, and outstanding attitude! Russell is the host... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for honoring Russell in your review of our hotel. We are blessed with employees such as him. It is truly the staff that enhance the hospitality experience while staying here at the Salem Residence Inn by Marriott. Thank you for your kind words. More

Phoenix
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 18, 2014

My wife and I were attending a graduation in Corvalis but found all the hotels filled or grossly over priced so we decided to stay in Salem and found this Residence Inn. The hotel was very good. It was clean. The breakfast was excellent. There was plenty of food, and it was tasty, even for those who woke late. The... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your comprehensive review or our hotel. We are happy that we were able to accommodate you here in spite of not being able to be closer to the graduation venue there in Corvallis. More

Owners: What's your side of the story?
If you own or manage Residence Inn Salem, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Residence Inn Salem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Salem

Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salem 3*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Marriott, Booking.com, Tingo, HotelsClick, Priceline, Hotels.com, BookingOdigeoWL and Venere so you can book your Residence Inn Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Residence Inn Salem Oregon

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Salem with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Salem
Hotel Class
Official Description (provided by the hotel)
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 
Number of rooms
90

Questions & Answers

Questions? Get answers from Residence Inn Salem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer