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All 23 Salem hotels

Residence Inn Salem

3.0 of 5 Hotel   |   640 Hawthorne Avenue SE, Salem, OR 97301
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Residence Inn Salem
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76%
Ranked #5 of 23 hotels in Salem
A recent review
5 of 5 stars reviewed 3 days ago
bigj12001 Moorhead, Minnesota
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  • Reviews (102)
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102 people have reviewed this hotel

Traveler rating
    41
    35
    19
    6
    1
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36
22
7
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Moorhead, Minnesota
1 review
5 of 5 stars Reviewed 3 days ago NEW

Pool/fitness center is open 24 hours. Great, friendly staff. Very comfortable rooms. Property is kept clean. Overall a great experience! Special props to Tim (Front Desk/Manager on Duty). A class act & a true gentleman. One of a kind guy! Treats every guest like they were his favorite check-in that day!

Was this review helpful? Yes
Los Angeles, California
1 review
4 of 5 stars Reviewed 2 weeks ago

We arrived quite late in the evening to check in and Tim was so helpful in securing another room for the rest of the family, using my points. He even personally delivered to our room a pair of sunglasses that he found, which my sister in law had dropped somewhere in the lobby. Mackenzie always have that smile every time... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you so much for your kind words about our wonderful front desk staff. We are delighted that you enjoyed your stay with us. More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Marriott Rewards used to be a good program, but now there is no benefit - there is no more priority registration for members - all you get are constant credit card solicitations. Probably because the economy has picked up. I will have to find another reward program that really offers something other than junk mail.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear reviewer, We are sorry that we were sold out when you needed a room yesterday and that we couldn't accommodate you. We appreciate your loyalty to Marriott and one of your benefits is that they do offer priority reservations if booked two days prior to the arrival date. We hope to better serve you in the future. If you... More

Silver Spring, Maryland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our recent stay at the Salem Residence Inn was superb. We stayed several nights, and the front desk staff were uniformly friendly and helpful. Particularly noteworthy is McKenzie, who helped us out by cheerfully cooking our frozen pizza for us (after we discovered there was no conventional oven in our room). The only disappointment at the hotel is that the... More

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review our hotel. We appreciate your kind words about Mckenzie. We will be sure to let her know. More

Seattle, Washington
1 review
5 of 5 stars Reviewed June 18, 2014

I travel quite a bit and have several options of lodging to choose from. But, the reason I choose to stay at the Residence Inn, Salem is mainly due to outstanding hospitality and friendliness of the staff. The one person that mostly brings me back is Russell - with his friendly smile, greeting, and outstanding attitude! Russell is the host... More

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Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for honoring Russell in your review of our hotel. We are blessed with employees such as him. It is truly the staff that enhance the hospitality experience while staying here at the Salem Residence Inn by Marriott. Thank you for your kind words. More

Phoenix
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 18, 2014

My wife and I were attending a graduation in Corvalis but found all the hotels filled or grossly over priced so we decided to stay in Salem and found this Residence Inn. The hotel was very good. It was clean. The breakfast was excellent. There was plenty of food, and it was tasty, even for those who woke late. The... More

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Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your comprehensive review or our hotel. We are happy that we were able to accommodate you here in spite of not being able to be closer to the graduation venue there in Corvallis. More

Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

The team at the Residence Inn worked hard to insure that my stay was outstanding. They quickly resolved an issue that came up and continued to monitor it while I was there. The accommodations were clean and spacious. The breakfast included in the stay was good. I would definitely stay here again.

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you also for taking the time to review our hotel. We are also delighted that your stay was great. We look forward to serving you again someday. More

Land O Lakes, Florida
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 24, 2014

This was my second stay at this RI and it was just as excellent as my first a month prior. The front desk staff are genuinely friendly and go out of their way to assist. I inquired about nearby dining and received a very thorough description of about a dozen places depending on what I was looking for. The suite... More

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Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Guest, Thank you for your feedback. We are delighted that you enjoyed your stay the last couple of times. We look forward to serving you again, should your travels bring you back to Salem. More

Klamath Falls, Oregon
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2014

Just wanted to give a shout out to MacKenzie and the rest of the staff at the Residence Inn in Salem. I've stayed with you for 4 weeks on business over the last 2 months and you have been outstanding. The rooms are spotless, the food is good, the beds are comfy and you guys really go above and beyond!... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your kind words about Mckenzie, one of our guest service reps. We will be sure to pass on to her your regards. We are delighted that your stays with us have been to your satisfaction. We hope we can serve you again in the future. More

Medford, Oregon
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2014

Love love love staying here. Have spent 3 weeks here off and on this year. Mackenzie is so helpful every Sunday check in. She offers great food advice and has stellar customer service skills. Love the breakfast each morning. The dinners Monday through Wednesday are great! The rooms are super clean. Even the shampoo and lotion are high quality Paul... More

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for the wonderful review that you gave of our hotel. We appreciate your kind words regarding our guest service agent. We are delighted that you have been enjoying your various stays with us here in Salem, Oregon. More

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Additional Information about Residence Inn Salem

Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salem 3*
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Residence Inn Salem Oregon

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Business Hotel in Salem
Hotel Class
Official Description (provided by the hotel)
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 
Number of rooms
90

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