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Residence Inn Salem

3.0 of 5 640 Hawthorne Avenue SE, Salem, OR 97301
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Residence Inn Salem
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Residence Inn Salem
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115 reviews from our community

Traveler rating
    46
    42
    20
    6
    1
See reviews for
40
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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vancouver BC
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 9, 2014

Spent one night at the Marriott in Salem Good location. Easy parking. Nice front desk/reception staff. Comfortable beds with nice linens. Very clean accommodations and bathroom with great towels toiletries but the bathroom paper is like sand paper (bring your own ) Excellent continental breakfast to satisfy every one will return on our next trip

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear guest, Thank you for the nice review of your stay with us. We appreciate your feedback. We look forward to serving you again in the future. More 

Seattle
Top Contributor
82 reviews 82 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed December 6, 2014

The facilities are slightly tired and need of a freshening, and the hotel is difficult to find unless you know just what to look for. (We drove right past it twice, even in the latter case when our GPS device said we were there.) However, the room was perfectly adequate and the "free" breakfast was good; the two attendants kept... More 

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Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your wonderful compliment of our front desk staffer. We are glad you enjoyed your stay. More 

Seattle, Washington
Top Contributor
169 reviews 169 reviews
37 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

This writer stays at Residence Inns all over the country, 20+ times a year, nothing compared to the days when I was a USA Today Road Warrior, but enough to know which properties are staying on top and which aren't. This was about the 4th time here in couple years. Report this time is a bit of sliding that needs... More 

Was this review helpful? Yes 2
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear traveler, Thank you for your thorough review of your stay with us. I held a luggage cart for you while you went to refuel your vehicle. I was looking for you during our evening social and didn’t see you to offer the cart that I was holding for you and also willing to help you bring your items to... More 

Medford, Oregon
Top Contributor
62 reviews 62 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 18, 2014

Residence Inn has very large and comfortable rooms that make relaxing during a trip very easy. Though this location is showing it's age a bit, it's very comfortable and clean. There is a bit of highway noise, too, but it's not bad. I ordered in some Italian food from Geppeto's (sp?) upon the desk clerk's recommendation and it was delicious.... More 

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for sharing your experience at the Residence Inn Salem. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you... More 

Hood River, Oregon
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2014

This property is close to the freeway but I did not hear any road noise. It is slightly dated but was very clean. The front entrance was a little difficult to locate as I arrived at night and did not drive down through the parking lot far enough. The front door is single and does not have an automatic opener.... More 

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Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay while here in Salem and were able to enjoy most of the ammenities that we offer. More 

Olympia, Washington, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 3, 2014 via mobile

The Residence Inn is a great place to utilize as a home away from home. Living space away from sleeping space. Full refrigerator, freezer, plates and utensils. A Safeway is close by, if you do not want to shop for groceries the Residence Inn will do it for you. Our room had a comfortable bed, and a large TV.

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your very descriptive review of our hotel that will help other travelers booking our location. We are glad that you enjoyed your stay in Salem. More 

Chico, California
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 30, 2014

Hotel was clean and quiet, both high priorities for us. Staff helpful (we had asked about smoke further south on our travels and young man at desk was helpful). Breakfast ok but odd presentation and a bit overwhelmed. Hotel had no coffee or tea available in the evening which was odd for this caliber of establishment.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to give us feedback on your stay with us. We look forward to you staying with us again in the future. More 

Kailua, Hawaii
Top Contributor
56 reviews 56 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 31, 2014

The Salem Residence Inn in Oregon was an ideal location for a family reunion in their 2 bedroom suite. There were 4 of us but they do allow up to 6 people in a room. The rooms were spacious and the unit well laid out. The bedrooms are on each side of the living room, small dining area, and kitchen.... More 

Was this review helpful? Yes 3
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for taking the time to do such a wonderful and comprehensive review of your visit with us. We appreciate your detailed feedback and the valuable resource that it can provide future guests. More 

Kansas City, Missouri
1 review
4 of 5 stars Reviewed August 29, 2014

Long-term stay for 9 weeks. Felt like family. Russell, Jon, McKenzie were especially warm, kind and helpful. Very few issues, but when they came up, all staff were more than happy and prompt to assist.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear family, Thank you very much for staying with over the last little while. We are glad that you enjoyed your stay with us. More 

Calgary, Canada
Top Contributor
94 reviews 94 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 24, 2014

Just like how a Marriott family hotel should be; clean, friendly staff, no problems, good quality everything, the KISS theory, right? A little dated, frustrating main entrance but otherwise very acceptable.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear guest, Thank you for your review of our hotel. I love your analogy of "KISS". All the best, More 

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Additional Information about Residence Inn Salem

Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Residence Inn Salem Oregon
Hotel Style:
#4 Business Hotel in Salem

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