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All 23 Salem hotels

Residence Inn Salem

3.0 of 5 Hotel   |   640 Hawthorne Avenue SE, Salem, OR 97301
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Ranked #5 of 23 Hotels in Salem
A recent review
5 of 5 stars reviewed 2 days ago
Bea r Chico, California
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109 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chico, California
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel was clean and quiet, both high priorities for us. Staff helpful (we had asked about smoke further south on our travels and young man at desk was helpful). Breakfast ok but odd presentation and a bit overwhelmed. Hotel had no coffee or tea available in the evening which was odd for this caliber of establishment.

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Kailua, Hawaii
Top Contributor
51 reviews 51 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Salem Residence Inn in Oregon was an ideal location for a family reunion in their 2 bedroom suite. There were 4 of us but they do allow up to 6 people in a room. The rooms were spacious and the unit well laid out. The bedrooms are on each side of the living room, small dining area, and kitchen.... More

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for taking the time to do such a wonderful and comprehensive review of your visit with us. We appreciate your detailed feedback and the valuable resource that it can provide future guests. More

Kansas City, Missouri
1 review
4 of 5 stars Reviewed 4 weeks ago

Long-term stay for 9 weeks. Felt like family. Russell, Jon, McKenzie were especially warm, kind and helpful. Very few issues, but when they came up, all staff were more than happy and prompt to assist.

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Michael S, General Manager at Residence Inn Salem, responded to this review

Dear family, Thank you very much for staying with over the last little while. We are glad that you enjoyed your stay with us. More

Calgary, Canada
Top Contributor
92 reviews 92 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 24, 2014

Just like how a Marriott family hotel should be; clean, friendly staff, no problems, good quality everything, the KISS theory, right? A little dated, frustrating main entrance but otherwise very acceptable.

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Michael S, General Manager at Residence Inn Salem, responded to this review

Dear guest, Thank you for your review of our hotel. I love your analogy of "KISS". All the best, More

San Francisco, California
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 20, 2014

Had another work stay here. Nice room, housekeeping good, staff friendly and helpful( especially jonathan). Two issues kept them from a top rating : allowing dogs in the breakfast area and not-so-good evening snacks. This is a pet friendly hotel which is fine - I like dogs ...... But even a pet friendly place should absolutely not allow a dog... More

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Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your review of our hotel. It was great to have you stay with us again. Service/companion animals are allowed in this case as long as they are away from the food service area. We are looking forward to the exciting new evening social experience starting in 1st Qtr 2015. We normally have a great offering on social... More

Mesa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 16, 2014

Upon my arrival McKanzie Michael made my arrival/check in an easy one. Ofelia, from housekeeping, made sure all my room needs were met. I would highly recommend this hotel to anyone traveling to Salem

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Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that your 17 day stay with us was great. I will pass on your acknowledgements to the different team members that you mentioned. Thank you for staying with us during your time in Salem. We look forward to serving you again in the future. More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 16, 2014

Great staff, very friendly and happy to help. The room was clean, stylish, and comfortable. It was very hot the day I was there and I thought the pitcher was a nice touch. It was nice to have a pitcher of ice water on hand. The water pressure in the shower was great, always important to me.

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Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for taking the time to review our hotel. We are happy that you enjoyed the amenities that you mentioned. Thank you for staying with us. More

Moorhead, Minnesota
1 review
5 of 5 stars Reviewed July 29, 2014

Pool/fitness center is open 24 hours. Great, friendly staff. Very comfortable rooms. Property is kept clean. Overall a great experience! Special props to Tim (Front Desk/Manager on Duty). A class act & a true gentleman. One of a kind guy! Treats every guest like they were his favorite check-in that day!

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay with us. Thank you for your great words about Tim. Thank you for the great feedback. More

Los Angeles, California
1 review
4 of 5 stars Reviewed July 13, 2014

We arrived quite late in the evening to check in and Tim was so helpful in securing another room for the rest of the family, using my points. He even personally delivered to our room a pair of sunglasses that he found, which my sister in law had dropped somewhere in the lobby. Mackenzie always have that smile every time... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you so much for your kind words about our wonderful front desk staff. We are delighted that you enjoyed your stay with us. More

Seattle, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed July 11, 2014

Marriott Rewards used to be a good program, but now there is no benefit - there is no more priority registration for members - all you get are constant credit card solicitations. Probably because the economy has picked up. I will have to find another reward program that really offers something other than junk mail.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear reviewer, We are sorry that we were sold out when you needed a room yesterday and that we couldn't accommodate you. We appreciate your loyalty to Marriott and one of your benefits is that they do offer priority reservations if booked two days prior to the arrival date. We hope to better serve you in the future. If you... More

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Additional Information about Residence Inn Salem

Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Residence Inn Salem Oregon

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