We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Salem

#7 of 23 Hotels in Salem
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
640 Hawthorne Avenue SE, Salem, OR 97301
Special Offer
Earn Rewards Points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Residence Inn Salem
View Map
Add Photo Write a Review

143 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    53
    51
    30
    7
    2
See reviews for
51
27
11
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
  • All months
    (143)
  • Mar-May only
    (40)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (25)
All months
Chicago, Illinois
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a one-night stay on the way to Portland from Northern California. This property is your basic Residence Inn. The breakfast selection was OK but the breakfast area is very small. We did use the laundry facilities as we had been on the road for a while. The laundry room has 4 washers and 4 dryers. They worked... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are glad you enjoyed your one night stay with us on your way to Portland. More 

Silver Spring, Maryland
Level Contributor
196 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good option -- no hesitation in saying that -- for business or vacation travel. The staff are friendly, the location is great (right off a major interstate), and the rooms are large, clean, and the bed, in particular, was extremely comfortable. All that being said, the furniture is showing its age; the faux leather on the desk... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Hello, Thank you for your review that you gave of our hotel. We have replaced the desk chair in your room that you were in. We look forward to serving you again should your travels bring you back to Salem. More 

Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I didn't notice tired or outdated furniture in the 2BR unit I had as some other reviewers are noting. I was pleased with the stay and felt it was a typical Residence Inn. I would stay again and the location works for access to the Willamette north and south.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are glad you enjoyed your stay while here in Salem. Thank you for relaying that we are an easy freeway access off I-5 for travels through the area. More 

Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

We had to use the pull-put sofa for our teenage daughters because 2 double beds were not available. The bedding had hair on it. When we showed the blanket to the MOD, he acknowledged that that was unacceptable but the only replacement he could find was a mattress pad!! We only stayed one night- do not recommend this for extended... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization and make corrective action moving forward. More 

Washington DC, District of Columbia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2015

Staff here was very nice. Room was exactly what you would expect from a Residence Inn. Located very close to I-5, it's a convenient location with a number of restaurants close by. Would stay here again.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your review of your stay while here in Salem. More 

1 review
5 of 5 stars Reviewed July 14, 2015

The clean and spacious room was wonderful and Timothy, the manager, at the front desk was very personable and helpful! We would stay here again and appreciated the great service. He gave us many choices for dinner options and made our stay a very enjoyable one. The beds were comfortable and the breakfast was good.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your wonderful words regarding our front desk. We hope you had a great time while here in Salem. More 

Etters, Pennsylvania
Level Contributor
197 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 4, 2015

We had a two room suite here for two nights. Great friendly staff but the rooms need a little attention. Our furniture had holes in it and was definitely in need of replacement. Other than that the rooms were clean, breakfast was fine and the service was great. May just want to do a little updating.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your feedback while staying here in Salem. We are addressing the issues that you mentioned. We are delighted that our staff was able to provide excellent service while you were here. More 

Salem, Oregon
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 2, 2015

I am currently staying here from past 2 weeks & the service is being amazing. The reception staff is pretty supportive. Rooms are cleaned daily. each room has appliances & is more like a studio apartment. with all necessities.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are happy to be your "Home Away From Home" More 

Salem, Oregon
1 review
5 of 5 stars Reviewed June 29, 2015

we had a fire to our home. They took such great care of us. The Staff is totally amazing. The amenities we so awesome, pool, basketball, BBQ grill, dog run area, etc.. it was my husbands birthday and the staff snuck in and surprised him with a birthday cake. Who does that. I love love love this place and their... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay. We were excited to be apart of your celebrations while with us. More 

Hillsboro, Oregon
Level Contributor
203 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed June 5, 2015

Was here 3 months ago and said it was a nice quiet location. Well this stay I was on the freeway side. Make sure you ask for the non freeway side if available in advance. I also recommend that you set your own alarm. Luckily I do. 2 out of 5 mornings, my wake up call never happened. My first... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for reviewing your stay with us. We have uncovered the challenge with our wake up calls and have repaired the phone system. We are sorry that you missed a few of your wake up calls. We have looked into the other things that you mentioned as well. Again, we appreciate your valuable feedback. More 

Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Business center/function rooms (8)
Viewed
Pool/beach area (4)
Viewed
Dining (8)
Viewed
Room/suite (27)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (8)
Viewed
Other (13)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Salem hotels
0.3 mi away
BEST WESTERN PLUS Mill Creek Inn
0.2 mi away
Hampton Inn & Suites Salem
0.2 mi away
La Quinta Inn Suites Salem
Show Prices
Show Prices
Show Prices
2.6 mi away
The Grand Hotel in Salem
1.9 mi away
DoubleTree by Hilton Hotel North Salem
1.9 mi away
Shilo Inn Suites - Salem
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay