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Residence Inn Salem

3.0 of 5 640 Hawthorne Avenue SE, Salem, OR 97301
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Residence Inn Salem
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Residence Inn Salem
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113 reviews from our community

Traveler rating
    46
    40
    20
    6
    1
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39
24
10
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Top Contributor
150 reviews 150 reviews
31 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This writer stays at Residence Inns all over the country, 20+ times a year, nothing compared to the days when I was a USA Today Road Warrior, but enough to know which properties are staying on top and which aren't. This was about the 4th time here in couple years. Report this time is a bit of sliding that needs... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear traveler, Thank you for your thorough review of your stay with us. I held a luggage cart for you while you went to refuel your vehicle. I was looking for you during our evening social and didn’t see you to offer the cart that I was holding for you and also willing to help you bring your items to... More

Medford, Oregon
Top Contributor
62 reviews 62 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Residence Inn has very large and comfortable rooms that make relaxing during a trip very easy. Though this location is showing it's age a bit, it's very comfortable and clean. There is a bit of highway noise, too, but it's not bad. I ordered in some Italian food from Geppeto's (sp?) upon the desk clerk's recommendation and it was delicious.... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for sharing your experience at the Residence Inn Salem. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you... More

Hood River, Oregon
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property is close to the freeway but I did not hear any road noise. It is slightly dated but was very clean. The front entrance was a little difficult to locate as I arrived at night and did not drive down through the parking lot far enough. The front door is single and does not have an automatic opener.... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay while here in Salem and were able to enjoy most of the ammenities that we offer. More

Olympia, Washington, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The Residence Inn is a great place to utilize as a home away from home. Living space away from sleeping space. Full refrigerator, freezer, plates and utensils. A Safeway is close by, if you do not want to shop for groceries the Residence Inn will do it for you. Our room had a comfortable bed, and a large TV.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your very descriptive review of our hotel that will help other travelers booking our location. We are glad that you enjoyed your stay in Salem. More

Chico, California
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel was clean and quiet, both high priorities for us. Staff helpful (we had asked about smoke further south on our travels and young man at desk was helpful). Breakfast ok but odd presentation and a bit overwhelmed. Hotel had no coffee or tea available in the evening which was odd for this caliber of establishment.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to give us feedback on your stay with us. We look forward to you staying with us again in the future. More

Kailua, Hawaii
Top Contributor
56 reviews 56 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 31, 2014

The Salem Residence Inn in Oregon was an ideal location for a family reunion in their 2 bedroom suite. There were 4 of us but they do allow up to 6 people in a room. The rooms were spacious and the unit well laid out. The bedrooms are on each side of the living room, small dining area, and kitchen.... More

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for taking the time to do such a wonderful and comprehensive review of your visit with us. We appreciate your detailed feedback and the valuable resource that it can provide future guests. More

Kansas City, Missouri
1 review
4 of 5 stars Reviewed August 29, 2014

Long-term stay for 9 weeks. Felt like family. Russell, Jon, McKenzie were especially warm, kind and helpful. Very few issues, but when they came up, all staff were more than happy and prompt to assist.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear family, Thank you very much for staying with over the last little while. We are glad that you enjoyed your stay with us. More

Calgary, Canada
Top Contributor
92 reviews 92 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 24, 2014

Just like how a Marriott family hotel should be; clean, friendly staff, no problems, good quality everything, the KISS theory, right? A little dated, frustrating main entrance but otherwise very acceptable.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear guest, Thank you for your review of our hotel. I love your analogy of "KISS". All the best, More

San Francisco, California
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 20, 2014

Had another work stay here. Nice room, housekeeping good, staff friendly and helpful( especially jonathan). Two issues kept them from a top rating : allowing dogs in the breakfast area and not-so-good evening snacks. This is a pet friendly hotel which is fine - I like dogs ...... But even a pet friendly place should absolutely not allow a dog... More

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your review of our hotel. It was great to have you stay with us again. Service/companion animals are allowed in this case as long as they are away from the food service area. We are looking forward to the exciting new evening social experience starting in 1st Qtr 2015. We normally have a great offering on social... More

Mesa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 16, 2014

Upon my arrival McKanzie Michael made my arrival/check in an easy one. Ofelia, from housekeeping, made sure all my room needs were met. I would highly recommend this hotel to anyone traveling to Salem

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that your 17 day stay with us was great. I will pass on your acknowledgements to the different team members that you mentioned. Thank you for staying with us during your time in Salem. We look forward to serving you again in the future. More

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Additional Information about Residence Inn Salem

Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salem 3*
Number of rooms: 90
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Also Known As:
Residence Inn Salem Hotel Salem
Salem Residence Inn
Residence Inn Salem Oregon

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