We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Salem

#7 of 23 Hotels in Salem
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
640 Hawthorne Avenue SE, Salem, OR 97301
Special Offer
Earn Rewards Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Residence Inn Salem
Professional photos View all
Browse nearby
Residence Inn Salem
Add Photo Write a Review

137 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    52
    47
    30
    7
    1
See reviews for
48
27
11
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
  • All months
    (137)
  • Mar-May only
    (40)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (25)
All months
Etters, Pennsylvania
Level Contributor
181 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a two room suite here for two nights. Great friendly staff but the rooms need a little attention. Our furniture had holes in it and was definitely in need of replacement. Other than that the rooms were clean, breakfast was fine and the service was great. May just want to do a little updating.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your feedback while staying here in Salem. We are addressing the issues that you mentioned. We are delighted that our staff was able to provide excellent service while you were here. More 

Salem, Oregon
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am currently staying here from past 2 weeks & the service is being amazing. The reception staff is pretty supportive. Rooms are cleaned daily. each room has appliances & is more like a studio apartment. with all necessities.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are happy to be your "Home Away From Home" More 

Salem, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

we had a fire to our home. They took such great care of us. The Staff is totally amazing. The amenities we so awesome, pool, basketball, BBQ grill, dog run area, etc.. it was my husbands birthday and the staff snuck in and surprised him with a birthday cake. Who does that. I love love love this place and their... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay. We were excited to be apart of your celebrations while with us. More 

Hillsboro, Oregon
Level Contributor
169 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Was here 3 months ago and said it was a nice quiet location. Well this stay I was on the freeway side. Make sure you ask for the non freeway side if available in advance. I also recommend that you set your own alarm. Luckily I do. 2 out of 5 mornings, my wake up call never happened. My first... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for reviewing your stay with us. We have uncovered the challenge with our wake up calls and have repaired the phone system. We are sorry that you missed a few of your wake up calls. We have looked into the other things that you mentioned as well. Again, we appreciate your valuable feedback. More 

Moorpark, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 28, 2015

I have found that Residence Inns can be hit or miss. Some are really nice, but others... This one was in sad repair. The furniture was old and stained. The chair in the living room looked like it had been attacked by a cat. The carpeting was old and getting threadbare. The sofa? What is that thing? It had some... More 

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for your very detailed review that you gave our hotel during your stay. We are sorry about the few things that you mentioned that are being addressed. We are delighted that the overall ammenities were beneficial to you and your family. More 

Kent
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 16, 2015

Wonderful staff. When they heard of the medical emergency that had brought me to Salem, I was offered $20 off each night. The room was nice on the surface, but furniture was uncomfortable, most importantly, the bed. If a bed is hard and doesn't give me support, I can't give it more than three stars. After all, sleep is why... More 

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you your feedback. We are sorry for your reason for coming to Salem. We are glad that we were able to help you during your stay here with us. More 

Spokane, Washington
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 12, 2015

I stayed in this hotel during a trip to Salem for a basketball tournament with my son. The room was very spacious and very well kept! I stayed in an accessible room but really appreciated the bars in the shower to prevent slipping. Bathroom was very large but water pressure was terrible. Loved the living room area and the furniture... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your concise review of our hotel. We appreciate your feedback. More 

Bend, Oregon
Level Contributor
3 reviews
5 of 5 stars Reviewed May 8, 2015

I have stayed 15 nights at the Salem Residence Inn on an out of town work assignment. The hotel staff is friendly and accommodating (I asked for a flatter pillow and while one wasn't immediately found at the front desk, one was delivered to my room in less than 5 minutes). The Monday - Wednesday meals have been well organized... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your great summary of our hotel. We are delighted that you enjoyed your stay with us. More 

Corvallis, Oregon
Level Contributor
540 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 stars Reviewed April 13, 2015

Service was good and Jonathan was very friendly and helpful. We arrived before check in and he found a room available for us so that we could get our kid into the room after a long day in the car before we were out and about again. The wi fi worked well. The location of the hotel was great for... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Plaidbagel, Thank you for the very thorough review that you posted about your stay with us while here in Salem. We appreciate your valuable feedback. We have reviewed your comments and will seek to make some changes for the things that we can control. Our plain red potatoes that were available on rotation that morning can be embellished with... More 

Honolulu, Hawaii
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed March 30, 2015

...and yet another noisy on the highway hotel. This Residence Inn is really close to I-5. There was lots of traffic noise all night long. If you want to sleep, it would be good to go to another area of town. There are other hotels nearby, but they are as close to the road. This particular property is looking a... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review your stay with us. We are sorry that your stay with us was less than perfect. We have looked into the issues that you have mentioned and are correcting them. More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Room/suite (13)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (4)
Viewed
Other (7)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay