We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Salem

#5 of 23 Hotels in Salem
Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
640 Hawthorne Avenue SE, Salem, OR 97301
Special Offer
Save 15% This Summer!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Residence Inn Salem
Professional photos View all
Browse nearby
Residence Inn Salem
Write a Review

132 reviews from our community

Traveler rating
    50
    47
    27
    7
    1
See reviews for
45
27
11
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
  • All months
    (132)
  • Mar-May only
    (39)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (25)
All months
Kent
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Wonderful staff. When they heard of the medical emergency that had brought me to Salem, I was offered $20 off each night. The room was nice on the surface, but furniture was uncomfortable, most importantly, the bed. If a bed is hard and doesn't give me support, I can't give it more than three stars. After all, sleep is why... More 

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you your feedback. We are sorry for your reason for coming to Salem. We are glad that we were able to help you during your stay here with us. More 

Spokane, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel during a trip to Salem for a basketball tournament with my son. The room was very spacious and very well kept! I stayed in an accessible room but really appreciated the bars in the shower to prevent slipping. Bathroom was very large but water pressure was terrible. Loved the living room area and the furniture... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your concise review of our hotel. We appreciate your feedback. More 

Bend, Oregon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed 15 nights at the Salem Residence Inn on an out of town work assignment. The hotel staff is friendly and accommodating (I asked for a flatter pillow and while one wasn't immediately found at the front desk, one was delivered to my room in less than 5 minutes). The Monday - Wednesday meals have been well organized... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your great summary of our hotel. We are delighted that you enjoyed your stay with us. More 

Corvallis, Oregon
Top Contributor
538 reviews 538 reviews
48 hotel reviews
136 helpful votes 136 helpful votes
3 of 5 stars Reviewed April 13, 2015

Service was good and Jonathan was very friendly and helpful. We arrived before check in and he found a room available for us so that we could get our kid into the room after a long day in the car before we were out and about again. The wi fi worked well. The location of the hotel was great for... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Plaidbagel, Thank you for the very thorough review that you posted about your stay with us while here in Salem. We appreciate your valuable feedback. We have reviewed your comments and will seek to make some changes for the things that we can control. Our plain red potatoes that were available on rotation that morning can be embellished with... More 

Honolulu, Hawaii
Top Contributor
57 reviews 57 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 30, 2015

...and yet another noisy on the highway hotel. This Residence Inn is really close to I-5. There was lots of traffic noise all night long. If you want to sleep, it would be good to go to another area of town. There are other hotels nearby, but they are as close to the road. This particular property is looking a... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review your stay with us. We are sorry that your stay with us was less than perfect. We have looked into the issues that you have mentioned and are correcting them. More 

Houston, Texas
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2015

This was a comfortable, affordable stay. I particularly appreciate the room set up with two separate bedrooms/baths and a kitchenette. The staff was friendly and helpful. The hotel was quiet, despite being near the freeway. We enjoyed the continental breakfast, though the options were repetitive and staff had trouble keeping the area stocked.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your concise review of your stay with us. We are delighted that you were able to relax in our larger two bedroom suite. Our breakfast on the weekends is very popular with our guests on the weekends. We look forward to serving you again should you visit Salem in the future. More 

Klamath, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2015

We stayed a total of 3 nights in a 2 bedroom suite. The rooms were very clean and had an apartment like feeling. The power went out on our third night in the early evening so we went to dinner and did some shopping, when we came back the hotel, the power was still out. We asked if we would... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your patience in dealing with the power outage that effected the whole community around us as well. I am sorry that we dropped the ball on the compensation that you were offered. Unfortunately, the power outage was out of our control, but we would be delighted to help you if you can contact us with your full... More 

Hillsboro, Oregon
Top Contributor
144 reviews 144 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 7, 2015

This was a standard Marriott Residence Inn. The best part was the quiet location and the helpful friendly staff. Worth staying here. Will come back next time I am in town. The hotel was clean and neat inside. Would only recommend a little better food in the evening receptions. Have had much better at other Residence Inns

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for reviewing your stay with us. We appreciate your feedback about the evening offering. We are delighted to announce that the Residence Inn brand is moving to a new experience on Monday, Tuesday, and Wednesday evenings to more of a social experience with food samplings from local restaurants, our "On the Grill, night, food truck offfering, and a... More 

Greenwood, Indiana
Top Contributor
175 reviews 175 reviews
43 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 3, 2015 via mobile

Very polite and courteous front desk staff greets you on arrival. They are ready with helpful recommendations for dinner. There is no walking options for dinner. The hotel does have an evening reception. The rooms are clean and well laid out. Wifi is strong and free. The furniture/bathroom are a little tired but clean. If you are a little sleepier... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your feedback. More 

Saint Andrews, Canada
Top Contributor
208 reviews 208 reviews
35 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed February 20, 2015

Just spent 8 days in the Salem Residence Inn hotel. As usual I was not disappointed. Tim at the front desk was very pleasant at check in and gave great directions when I asked for help. Thanks Tim. If you can have a room on the backside of the property then you will be lulled to sleep by the crickets.... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Kevin A, Thank you for the warm response to your stay here with us. I loved your comment about being lulled to sleep by the crickets from our beautiful wetlands out behind the hotel. We hope to serve you again someday again. Michael More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Check In Check Out
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay