We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Salem

Hotel website
Hotel deals
Hotel packages
640 Hawthorne Avenue SE, Salem, OR 97301
Special Offer
Earn Rewards Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Salem
Professional photos View all
Browse nearby
Residence Inn Salem
Write a Review

127 reviews from our community

Traveler rating
    49
    46
    24
    7
    1
See reviews for
43
26
10
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
  • All months
    (127)
  • Mar-May only
    (34)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (25)
All months
Houston, Texas
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This was a comfortable, affordable stay. I particularly appreciate the room set up with two separate bedrooms/baths and a kitchenette. The staff was friendly and helpful. The hotel was quiet, despite being near the freeway. We enjoyed the continental breakfast, though the options were repetitive and staff had trouble keeping the area stocked.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your concise review of your stay with us. We are delighted that you were able to relax in our larger two bedroom suite. Our breakfast on the weekends is very popular with our guests on the weekends. We look forward to serving you again should you visit Salem in the future. More 

Klamath, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed a total of 3 nights in a 2 bedroom suite. The rooms were very clean and had an apartment like feeling. The power went out on our third night in the early evening so we went to dinner and did some shopping, when we came back the hotel, the power was still out. We asked if we would... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your patience in dealing with the power outage that effected the whole community around us as well. I am sorry that we dropped the ball on the compensation that you were offered. Unfortunately, the power outage was out of our control, but we would be delighted to help you if you can contact us with your full... More 

Hillsboro, Oregon
Top Contributor
96 reviews 96 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a standard Marriott Residence Inn. The best part was the quiet location and the helpful friendly staff. Worth staying here. Will come back next time I am in town. The hotel was clean and neat inside. Would only recommend a little better food in the evening receptions. Have had much better at other Residence Inns

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for reviewing your stay with us. We appreciate your feedback about the evening offering. We are delighted to announce that the Residence Inn brand is moving to a new experience on Monday, Tuesday, and Wednesday evenings to more of a social experience with food samplings from local restaurants, our "On the Grill, night, food truck offfering, and a... More 

Greenwood, Indiana
Top Contributor
166 reviews 166 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very polite and courteous front desk staff greets you on arrival. They are ready with helpful recommendations for dinner. There is no walking options for dinner. The hotel does have an evening reception. The rooms are clean and well laid out. Wifi is strong and free. The furniture/bathroom are a little tired but clean. If you are a little sleepier... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to review your stay with us. We appreciate your feedback. More 

Saint Andrews, Canada
Top Contributor
200 reviews 200 reviews
35 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed February 20, 2015

Just spent 8 days in the Salem Residence Inn hotel. As usual I was not disappointed. Tim at the front desk was very pleasant at check in and gave great directions when I asked for help. Thanks Tim. If you can have a room on the backside of the property then you will be lulled to sleep by the crickets.... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Kevin A, Thank you for the warm response to your stay here with us. I loved your comment about being lulled to sleep by the crickets from our beautiful wetlands out behind the hotel. We hope to serve you again someday again. Michael More 

1 review
5 of 5 stars Reviewed February 14, 2015

Their attention to detail didn't go unnoticed, their maids always smiled and greeted when I walked by! Management was empathetic with me while trying to solve an issue(unrelated to my hotel experience) super clean and I just love the complimentary social hour!

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your awesome review of our hotel. We are delighted that you had a great stay with us. More 

Sacramento
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 8, 2015

I had to come for multiple days from out of state because I had a very sick grandmother. Not only did Timothy place me in a great room, he was helpful with all of my questions and requests. The hotel is located in a quiet area with nice grounds and has a nice breakfast which made it very convenient in... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your kind words regarding our guest service agent, Timothy. We love his passion for delivering great customer service. We look forward to seeing you again in the near future. More 

Bend, Oregon
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 5, 2015

My past experience staying at a Residence Inn any where in the US has been terrific so I was looking forward to a week's stay while attending week long continued education classes. Reception great, kitchen in my studio terrific, bathroom good. The sofa awful! Very low and a thin small piece of foam for a cushion. Hard corners and no... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for your feedback on the furniture. We look forward to a remodel in the near future. We will continue to focus on what we can control, such as being clean and friendly. More 

Roseburg, Oregon
Top Contributor
88 reviews 88 reviews
42 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 4, 2015

We recently had a comfortable stay for one night at this hotel in a studio suit. This is a somewhat older Residence Inn. However, it appeared to be very well maintained, particularly in the suite that we stayed in. The carpeting in the hallway may be nearing the need for replacement. The front desk staff was courteous, professional, friendly and... More 

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for taking the time to do a very concise review of your stay here with us in Salem. We appreciate the feedback. We know that it will help other people planning their trips to Salem. More 

Medford, Oregon
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 3, 2015

The hotel was fine. my room was clean and having the kitchen area was great. the couch was uncomfortable, could use updaiing sometime. Bed was comfortable. Front desk staff was great. i didn't really eat there just had coffee. Loved having the Costco gas just down the block. Easy access without dealing with downtown traffic.

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

We are delighted that you enjoyed your stay and loved that Costco for great gas prices was right there near the freeway access to help you to get back on the road. Thank you for staying with us a reviewing your visit with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question