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All 23 Salem hotels

Residence Inn Salem

3.0 of 5 Hotel   |   640 Hawthorne Avenue SE, Salem, OR 97301
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Residence Inn Salem

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Ranked #6 of 23 hotels in Salem
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
mrjke Vancouver, Washington
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90 people have reviewed this hotel

Traveler rating
    33
    32
    18
    6
    1
See reviews for
35
19
7
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Vancouver, Washington
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed one night for a relatives wedding. Very large and comfortable room. Except EVERY wall socket was so worn out nothing would stay plugged in. The bed was comfy. There was little sound proofing and you could hear every door on the floor close. The free breakfast was above average

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San Francisco, California
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a business two-day stay and this is a good place for that sort of stay. It's an older Residence Inn and showing its age a bit but is comfortable and the Housekeeping is good. 'Good Things' include front desk staff and breakfast. Only sour note was the evening snacks when I was there. Not up to other RI... More

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Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay here with us. We appreciate your valuable feedback. Everything we do is aimed at providing you with an excellent hotel experience. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, More

Bartlett, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

As I check out of our third hotel this trip, I can't help but wonder why the service provided by the Manager on duty (Mackenzie) is not the standard. She was courteous, respectful, and quite efficient. With two adults and two small children, we were very demanding, but she more than up to the task. Very impressive. Josh

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Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your great compliment on our Guest Service Agent. We appreciate the feedback. I will be sure to let her know that you mentioned her by name. More

Newport, Oregon
1 review
5 of 5 stars Reviewed 4 weeks ago

My family and I stayed in one of the 2 bedroom suites over the weekend and had an incredible time! We were greeted by a very friendly and responsive front desk agent upon arrival, once we arrived n our room we were floored! The unit was a 2 bedroom suite with a full kitchen! My wife was thrilled! My sister... More

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Michael S, General Manager at Residence Inn Salem, responded to this review

Dear Guest, Thank you very much for the wonderful review of your stay while here in Salem. We are so happy to hear that your family enjoyed all of the ammenties that we have to offer. We look forward to having you return some day to our hotel. More

Florence, Oregon
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

Room was clean, well kept hotel, staff is really nice. Pool is nice and breakfast is really good, lots of options to eat. Free newspaper too. Brought us a roll away bed and tooth brush. Mckenzie did a great job!!! We'll be back Thanks

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear guest, Thank you for your nice review. We appreciate your mention of one of our front desk agents who prides herself on delivering excellent guest service. We look forward to having you again in the future. More

Salem
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 14, 2014

Literally. If you are looking to ditch the stereotypical hotel stay with cold lobbies, rooms that look like the starch has viciously attacked everything, and the elevator smells like bleach, then the Marriott Residence Inn is perfect! Don't get me wrong-the place is spotless! But the staff go above and beyond expectations to make this place feel like your home... More

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your wonderful review that you provided for our hotel. We are delighted that your stay with the Residence Inn Salem was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More

Eugene, Oregon
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2014

We were headed home from the Portland Airport but unfortunately we landed the worst day of the winter storm that had accumulated in this region. We tried to make it home, about 2 hours South, but got stuck for a very long time due to many accidents. We (my family) decided to pull off and get a hotel, and found... More

Was this review helpful? Yes 1
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear NallahBear, Thank you for the wonderful review that you gave us regarding your stay while you were stranded due to the snow storm that we encountered in the region. We were delighted that we were able to provide an escape for you. We look forward to you staying with us again if your travels bring you back through Salem... More

salem, or
Top Contributor
67 reviews 67 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 3, 2014

As some reviews stated, the building is dated and I think the room rate reflects this issue. There are positives that more than make-up for this negative. The check-in desk was super friendly, helpful and, after we got to the room, they called to make sure we were happy and had what we needed. The rooms are updated, look nice... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear traveler, Thank you for taking the time to post a review after staying with us. We appreciate your feedback regarding your experience here. We look forward to having you back if you ever pass through in the future. More

Top Contributor
54 reviews 54 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 27, 2013

I've stayed at this property about eight times over the past few years and most of the stays are between four and eight days. As a long time and devoted Marriott person, I may expect too much from Marriott hotels, but they seldom disappoint. This one does. The last time I stayed here the carpet was stained and the closet... More

Was this review helpful? Yes 2
Michael S, General Manager at Residence Inn Salem, responded to this review

Dear valued guest, Thank you for your candid feedback. We are sorry that the room you were in had some conditional issues; we are working to correct that. We have taken your suggestion about the business center and moved some furniture around to open up some space around that location. Thank you again for your feedback. We appreciate your kind... More

Martinsville, Virginia
Top Contributor
97 reviews 97 reviews
58 hotel reviews
225 helpful votes 225 helpful votes
3 of 5 stars Reviewed October 9, 2013

Kind of your typical Residence Inn, but well worn. It was a convenient break after flying into Portland (1-hr drive) in the evening and heading to Crater Lake the next morning (4-hr drive). Breakfast was the normal waffles, bread, cereal that we've all come to expect. The bed was comfy, but the sofa (a sleeper) was so saggy that it... More

Was this review helpful? Yes
Michael S, General Manager at Residence Inn Salem, responded to this review

Thank you for your recent feedback on TripAdvisor. We hope that your visit to Oregon to see the beauty that this state has to offer was rewarding. Crater Lake is quite spectacular. We were able to address your concern about the sofa. Thank you for recognizing our staff service. More

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Additional Information about Residence Inn Salem

Also Known As:
Residence Inn Salem Hotel
Residence Inn Salem Hotel Salem
Salem Residence Inn
Residence Inn Salem Oregon
Address: 640 Hawthorne Avenue SE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 23 hotels in Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salem 3*
Official Description (provided by the hotel):
Our extended stay Salem, Oregon hotel keeps you connected with free Wi-Fi and expanded cable Stay productive at your large, well-lit desk with convenient outlets and our business center Fully furnished kitchens with full-size appliances, cookware, dinnerware and utensils New bedding collection includes luxurious cotton linens, designer covers and fluffier pillows One of the only pet friendly hotels in Salem, Oregon; $100 non-refundable sanitation fee One and two-bedroom suites at the Residence Inn Hotel in Salem, OR are ideal for groups or families ... more   less 
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