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Comfort Inn & Suites

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1775 Freeway Court NE, Salem, OR 97301
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Comfort Inn & Suites
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107 Reviews from our TripAdvisor Community

Traveler rating
    29
    43
    21
    9
    5
See reviews for
37
27
4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (24)
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North Bend, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We are so happy to be in this lovely, well maintained setting. Extremely clean and wonderful, helpful staff. The room itself is clean and worth every penny of its cost to stay here. We would highly recommend this place. We will be returning here for sure!

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El Cajon, Ca.
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I stayed for eight days at the Comfort Inn and Suites in Salem while she was recovering from surgery. During that time we were privileged to be helped by the most wonderful staff! Jo Sue, Doreen and Rene were so considerate. From the very first introduction they remembered our names and asked how they could help us... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My stay at this Comfort Inn & Suites, resulted in impression at the level of professional etiquette, particularly among Rene (who serviced the continental breakfast). She is easily the most customer service oriented employee I've encountered in the entire state of Oregon thus far. She provided exceptional service, and if I decide to stay at this particular hotel again, Rene's... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2015 via mobile

We stayed at this hotel while in Salem visiting my son. What a wonderful place to stay. Everyone was very friendly. The hotel was nice and clean and the location is perfect! The morning breakfast lady was a gem! Fun and friendly and very helpful. We will stay here again when we come to Salem.

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 18, 2015

Just picked this hotel among many others when we arrived in Salem and was pleasantly surprised! Room was big, clean and very comfortable! Had the roon wuth two queen beds. Beds were comfortable with nice linens. Sofa bed seemed a little worn and the toilet seat creaked horribly when opening and closing (it might have been a new one). Had... More 

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1 review
2 of 5 stars Reviewed April 3, 2015

Sad to say I am disappointed...thirsty 4 nights we're good, but lat night was awefu because the staff did not manage a group of teens who ran amuck until after 11pm. I called several times, but the kids kept running up and down the hallway , yelling and slamming doors, completely in manage f2f y any adults including staff. No... More 

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Top Contributor
71 reviews 71 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 2, 2015

nice stay. good clean rooms. flat screen tv, friendly staff. nice shower/tub with good water pressure. ok complimentary breakfast. good wifi. convenient on/off to rte 5. none on site, but very good restaurant just next door: steelhead trout and chicken parmesan were very good.

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Seattle, Washington
1 review
1 of 5 stars Reviewed March 30, 2015

If you have any sensitivity to cigarette smoke, do not stay here!! This is supposed to be a non-smoking hotel and this is why we chose to stay here. The room smelled so bad that I had to wash our bags and all of clothes twice, when we got home. After we checked in, the kids ran up to the... More 

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manager431, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our location. We are a 100% smoke free location, and we strive to make sure our rooms stay that way. We don't allow smoking in the hotel, however we do at times have guests who are smokers who stay with us. We check our rooms diligently for smoke smells and shampoo and... More 

Roseburg, Oregon
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

The (night) man at the front desk was great. We made a last minute reservation and they were able to find us 2 rooms that worked perfectly for us. Everything was exactly as expected. A plus for out family is that it is a Pet Free Motel. Will stay here again if we need a place in Salem.

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Bothell, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 9, 2015

This was our second visit to the Comfort Inn in Salem. The first was fine, no problems. Our second trip last Thursday? Not so nice. The pool and hot tub have a green film on surface of the floor and walls - I don't think it's by design, looks like they both could use a good scrubbing. The reception on... More 

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22 photos of this hotel

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