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Shilo Inn Suites - Salem

2.5 of 5 3304 Market St NE, Salem, OR 97301
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Shilo Inn Suites - Salem
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Shilo Inn Suites - Salem
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120 reviews from our community

Traveler rating
    50
    28
    24
    10
    8
See reviews for
43
13
14
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madras, Oregon
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 7, 2014

This place is a little dated and it shows. The furniture in our room (302) is showing tons of wear and if it were my establishment I would be more than embarrassed. The corner of the rooms could have a vacuum a little closer to them... say within a foot and there was some 'trash' under the bed. There some... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Familytimefor4, Thank you for taking the time to review our hotel; we are in the process of updating our rooms and hope the next time you stay in Salem you will give us another chance and let us know what you think of our progress. Sincerely, Pam Urben-General Manager More 

Coos Bay, Oregon
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 9, 2014

We stayed 2 nights in the 2nd floor. Beds were hard and they had a teeny old CRT TV. It was very clean and I did love the covered, well lit parking in the back of the hotel. Staff was very very nice! I would stay here again but on the 3rd or 4th floor, since the TVs are bigger... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Ram1959, Thank you for your very nice review. I'm so glad that all and all you enjoyed your stay and look forward to your staying with us again in the future. Sincerely, Pam Urben - General Manager More 

Seattle
Top Contributor
129 reviews 129 reviews
41 hotel reviews
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed November 2, 2014

Stayed here two nights to attend a photographer's clinic. My room was roomy and clean, as well as quiet. I stayed here partly because it was a package deal, along with the room we had a 'meet and greet' in one of the conference rooms. I didn't have much interaction with the staff, so I can't speak to that. I... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Seattle Meadowlark, It's always nice to hear when a guest has enjoyed their stay. I hope you got some great pictures and that we see you again in the future. Sincerely, Pam Urben-General Manager More 

Coquille, Oregon
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 25, 2014

An older motel, sometimes elevator doesn't work, it has a weight limit, you have to be aware of on busy days. The front desk has always been nice. True, the motel is not as nice as it used to be, but is okay.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Pamela G, Thank you for your recent feedback on your stay with us while here in Salem. We are in the process of upgrading our rooms and hope that you will try us again in the future and let us know how we are doing. Sincerely, Pam Urben-General Manager More 

1 review
1 of 5 stars Reviewed September 23, 2014

When I made the reservation is was made for 2 nights. My mistake, it should have been for 3 nights, when I contacted "TripAdvisor" I was told sorry you need to make another reseavation we can't add a night. So I did that. I then called Shilo Inn Newburg, Oregon, and explained to Fabian that I had 3 nights under... More 

Was this review helpful? Yes
Canada
Top Contributor
104 reviews 104 reviews
14 hotel reviews
183 helpful votes 183 helpful votes
1 of 5 stars Reviewed September 20, 2014

This is certainly one of the poorest hotel/inn I have ever stayed. The elevator could not accommodate more than 4 persons with luggage or else it just closed the door, stopped working, but without giving any alarm or signal for being overloaded. The sink and parts of the bathroom facilities were outside the bathroom, so you would have to take... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear City Judge, We are in the process of upgrading our hotel and hope that the next time you stay in Salem you come back and let us know what you think. Thank you for taking the time to review our hotel, we hope to see you again in the very near future. Sincerely, Pam Urben-General Manager More 

Folsom, California
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 14, 2014 via mobile

Old, lousy parking, public areas filthy. Staff could care less...business communications area terrible and no privacy. Not a chance would I stay there again. What happened to Shilo Inns?? The Shilo's used to be such a wonderful experience....now just another flea bag hotel.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Dsthompson1969, Please accept my sincere apologies that your recent visit did not leave you with a good impression of Shilo Inns. I appreciate your feedback and will be following up with our housekeeping department regarding attention to details. I certainly hope you will give us another opportunity on your next visit to Salem as we have started upgrading our... More 

Boise, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

My wife and I took our daughter to the State Fair in Salem from Aug 14th to 18th where she competed in 5 events for horses. We had a fantastic stay at the Shilo Inn. Everyone was very courteous and helpful in everything we needed. Our room was very large and extremely clean which my wife loved. The beds were... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Dennis - Thank you for taking a moment to leave your comments. We take a lot of pride in our staff and hotel, and are always pleased to hear that we have made a valued guest happy. I'm glad you enjoyed not only the hotel but the surrounding area and look forward to having you stay with us the... More 

Port Angeles, Washington
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 26, 2014

On a recent 6 day road trip with my young grandson, this was our last night's stay in a hotel and I've got to say that it was one of the best for the buck. It was half the price of others we stayed at and well worth every penny! The customer service was outstanding! The staff were all very... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Kenzisgumma, We are so glad you enjoyed your stay with us. Our goal is for every guest to feel at home and welcome during their entire stay. On behalf of the entire staff-thank you for taking the time to review our hotel. Sincerely, Pam Urben-General Manager More 

Hyderabad, India
Contributor
16 reviews 16 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 8, 2014

We were cynical when the board in the elevator said 'affordable excellence'. The hotel proves the classic judging book by cover cliché wrong. Stayed here overnight during a road trip and The huge room totally was worth the buck! . Credit to the Fresh linens, We caught some great sleep. To our surprise, the breakfast spread was pretty good! Overall,... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Mridu7, Thank you for taking a moment to leave your comments. We take a lot of pride in our staff and hotel, and are always pleased when a guest has a good stay. Sincerely, Pam Urben-General Manager More 

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Additional Information about Shilo Inn Suites - Salem

Address: 3304 Market St NE, Salem, OR 97301
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Shilo Inn Suites - Salem 2.5*
Number of rooms: 89
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Also Known As:
Shilo Inn Salem Hotel Salem
Salem Shilo Inn
Shilo Inn Suites - Salem Oregon

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