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Shilo Inn Suites - Salem

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3304 Market St NE, Salem, OR 97301
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Shilo Inn Suites - Salem
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Shilo Inn Suites - Salem
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134 reviews from our community

Traveler rating
    56
    33
    25
    10
    10
See reviews for
50
14
16
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Any
English first
  • All months
    (134)
  • Mar-May only
    (46)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (30)
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    (23)
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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

The Shilo Inn rooms are clean, smell fresh, and spacious. It's very quiet at night and with the windows open you get a nice cool fresh breeze. The air conditioners are excellent. The staff treat you like family. The beds are very comfortable and dressed in a modern motif. There's a swimming pool, exercise room, and jacuzzi to soak those... More 

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Long Beach, Washington, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We got a Junior Suite with One King bed and Sleeper Sofa. Complimentary Continental Breakfast, Indoor Pool, and Recreation Facility. The thing I liked about the room was it had a partial partition separating the bed from the sofa bed making it more private . The hotel had a sauna, spa, swimming pool and and steam room. Wow, what a... More 

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Ceres, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The king suite is very spacious and affordable with two TVs, a couch, table and two chairs, with a sink and fridge. Rooms are clean with plenty of drawers and closet space. The entire staff is always friendly, competent, and very accommodating with any of our needs. The manager, Pam Urben, always goes above and beyond to make our stay... More 

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Everett, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a basic hotel. In the rooms not a pencil, piece of paper to make a note on, not a tv schedule, No information on things in the area or resturants etc. The room I had had only one side for a room next door. Yet I could hear bath tubs draining, showers running and people talking.

Was this review helpful? Yes
Ashland, Oregon
Top Contributor
79 reviews 79 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had never stayed at a Shilo Inn so was skeptical with the competive rate this property offered when I had business in Salem. I was pleasantly surprised with a large, nicely equipped room. I had a roomy desk and plenty of other horizontal surfaces for my work. The bed was comfortable and I slept very well.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear lostinoregon, thank you for your kind review. I'm so glad that you enjoyed your large room with all the amenities we offer and hope to see you again in the future. Sincerely, Pam Urben-General Manager More 

Zillah, Washington
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 7, 2015 via mobile

Took us 25minutes to check in because our key card wasn't working, we had to keep running down to get a new one, until the front desk finally came up on the third time and her key too wasn't working, so try to not to get room 223, unless they fixed it already, it made us late for our event... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear kristyj_05, Thank you for your kind review. I am so sorry you had problems with your door lock, but glad that overall you had a good stay and hope that you stay with us again in the future. Sincerely, Pam Urben-General Manager More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 28, 2015

The Shilo Inn was clean neat and well appointed. I think what I liked best was the roominess. Because the rooms are handi-capable the space between bed and television or bathroom and sink are extra-large making the room feel quite accommodating. (I should say right off the bat that the bed was incredibly comfortable and the sheets were clean and... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Michael, Thank you for taking a moment to leave such a nice review. We take a lot of pride in our staff and hotel, and are always pleased to hear that we have made a valued guests stay a good one. Sincerely, Pam Urben-General Manager More 

Oregon
Contributor
13 reviews 13 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 16, 2015

This hotel is clean, comfortable and convenient. The breakfast is good, the rooms are clean, the beds are soft and there is no smell in the rooms at all. My only comment would be that the elevator is VERY slow and that the parking spaces are limited. Overall, I will stay again happily. We stay about twice a month and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear Dawns Daisies, Thank you for a very nice review of our hotel. We are happy to hear that you are enjoying your stays with us and hope that you continue to do so for many years to come. Sincerely, Pam Urben-General Manager More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed March 15, 2015

I ended up staying at this hotel for a month while looking for a place to live in Salem. I travel a lot and have pretty high standards. This hotel is a great place to stay, clean, quiet, excellent staff and a great breakfast. The hotel manager Pam was friendly, professional and absolutely delightful to work with. I would highly... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites - Salem, responded to this review

Dear LN, Thank you so much for your gracious review. We always like to hear that a guest has had a nice stay and hope your future stays continue to be just as nice. Sincerely, Pam Urben-General Manager More 

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Amenities