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Crossland Economy Studios - Salem - North

2.0 of 5
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3535 Fisher Road N.E., Salem, OR 97305-1419 (Formerly Crossland - Salem)
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Crossland Economy Studios - Salem - North
Best prices for: 1 room 1 guest
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Ranked #15 of 23 Hotels in Salem
A recent review
5 of 5 stars reviewed 4 weeks ago
ljb1942
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81 reviews from our community

Traveler rating
    22
    14
    15
    16
    14
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9
21
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23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Paris, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

OMG this was the sleaziest, creepiest, filthiest place I have ever stayed in my life. I was starting a new job in Salem and booked the extended stay while I looked for a permanent resident. it is like staying in a ghetto. One evening when I came back to the room after work I saw belongings piled up outside a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding your stay here is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken with our staff on the importance of providing professional customer service and a clean and comfortable environment for every... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I Found things in order,very clean, staff was efficient and staff very accommodating and knowledgeable. Was greeted by name as have been frequenting this establishment for over four years. I have always been treated with respect

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for providing us with details about your stay. We truly appreciate the kind comments about our hotel and staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Senior Contributor
38 reviews 38 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 24, 2015

I thought $60 was too high for this bare bones hotel. We were traveling long distance and weren't too fussy. On the way to California, it was not too bad, room was adequate, clean and service was friendly. On our return trip we stayed here again and it was like a different room...the furniture was broken and towels were abrasive,... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Your review for our hotel was recently brought to my attention. I am so disappointed that our hotel didn't meet your expectations. Please accept my apology. I discussed your comments with the team, and we are going to work on focusing on improving our room upkeep to ensure this doesn't happen again. I really appreciate you bringing this to our... More 

Travelers are raving about these Salem hotels

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 28, 2014

First off, I travel for a living and I understand the prices on short term stays, but when you pay 1000 dollars and you have to stay for 2 months to keep that rate, you should get more than what is here. For the room I payed for, I got a 19 inch tube screen which is not effective with... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed that your room did not meet your expectations. I regret to read that your bed was uncomfortable and that you found your TV to be outdated. As well, it upsets me to read that our... More 

Myrtle Beach, South Carolina
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 24, 2014

Be prepared!! As soon as you walk in to check in you are getting interrogated! "What are you doing in town: Oh your here for work, where are you working?" Lea at the desk asked me ever question in the book except for my social security number, and I am very surprised she didn't ask for that. The hotel takes... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that you felt like you were treated like a criminal. Please accept my apology. Due to a Salem ordinance, for all extended stay hotels all registered guests must provide a valid ID and this ID would be copied. Your comments were reviewed by... More 

Ligonier
Top Contributor
100 reviews 100 reviews
64 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 29, 2014

We stayed here on business Sept 5-8 of 14. They would NOT move on the 3 pm check in time, this was kind of a drag cause we were there at noon and they had plenty of rooms ready. VERY small fridge and the room was clean, but it was time for them to get the carpets cleaned....BAD. ALL of... More 

Was this review helpful? Yes 1
Turnersville, New Jersey, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

The staff was incredibly nice and very helpful at all times. Kelsey especially. The room was small but fine for one person. I was surprised how quiet it was. I really didn't hear anyone or anything the whole time I was there. The crowd seemed to be a mix of traveling professionals and longer term folks but there were no... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to hear that you enjoyed your stay. I'm am especially pleased to hear our front desk took good care of you. Thank you for you review. We look forward to seeing you again, should your travels bring you back to our area. More 

Wenatchee, Washington
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 21, 2014

The Good: Customer service was wonderful!! Very welcoming and friendly whenever we had questions or requests. Room was visibly clean upon arrival (except what I'll mention later). For our needs the mini fridge, counter top stove and microwave was just perfect for our 3day stay as we were out in Brownsville for their music festival and didn't use the hotel... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so pleased that you found our staff welcoming and friendly; however, I am sorry to read that our kitchen equipment policy was not explained to you and that the amenities or condition of your room did not meet your expectations. As well,... More 

Boise, ID
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 20, 2014

I paniced when I stepped into the office to check in to this place. The sour towel smell was strong and didn't bode well. However, the room was clean, the towels were fresh. The room was spacious, the bed was comfortable and the air conditioning worked. I was amused by the efficiency kitchen for which you must request dishes &... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for your review of our property. I'm thrilled that your room was clean and spacious, and that your bed was comfortable and to your liking. Still, I do apologize that our Wi-Fi was not working during your stay with us. I will be investigating this issue with my maintenance staff to ensure that your experience is not repeated.... More 

Cerritos, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 7, 2014

I stayed here for 9 weeks and overall enjoyed my stay as I became more attached to the place. But this is a place worth avoiding if you can. Pros: The staff is very friendly and attentive. Provides kitchenware if you request it. Cons: Not an ideal area if you want something family-friendly. It's nearby a lingerie store, an adult... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear the staff is very friendly and attentive and that kitchen ware is available. Still, I sincerely apologize for the cleanliness issues you experienced in your room and bed. In response to your feedback, I will be working with my housekeeping staff to review... More 

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