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Crossland Economy Studios - Salem - North

2.0 of 5
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3535 Fisher Road N.E., Salem, OR 97305-1419 (Formerly Crossland - Salem)
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Crossland Economy Studios - Salem - North
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Ranked #17 of 23 Hotels in Salem
A recent review
5 of 5 stars Reviewed May 1, 2015
ljb1942
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sacramento, California
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

In fact, this motel offered clean, nice sized rooms. If my expectations had been properly set ahead of time, I might have been OK staying here, but there were too many surprises. Check in was slow, with several folks ahead of me, and one had some sort of problem. Even though there seemed to be additional office staff available, only... More 

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1 of 5 stars Reviewed 1 week ago

Rooms are old, no hair dryers, have to take towels to front desk to get new ones, 2 washers out of 5 not working, will not use this or a property with this name again, economy is an understatement, terrible!!!

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Travelers are raving about these Salem hotels

Roseburg, Oregon
1 review
1 of 5 stars Reviewed 2 weeks ago

Had to stay here while our apartment was being fixed! Dirty, beds are very hard, potato bugs dead and alive in the bath room. We had a used bottle of shampoo in the shower! Had to go get our toilet paper from the front desk and for clean towels you HAD TO turn in the dirty ones first!!! 2 packs... More 

Was this review helpful? Yes 1
1 of 5 stars Reviewed 4 weeks ago

I am 60 years old and have stayed in many hotels/motels and this is by far the worst. Filthy decks and stairs; garbage cans overflowing; our "non-smoking" room smelled like an ashtray; bed like plywood, absolutley nothing in the "kitchenette" - no coffee maker, dishes, silverware, glasses. After 30 minutes I could not breath and had enough. I took the... More 

Was this review helpful? Yes 1
Union, Oregon
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 30, 2015

This used to be an awesome place to stay, I will never stay here again. The beds are so hard you feel like you are sleeping on concrete. Free wi-fi you will be told it is unsecure by your browser, so if you pay the hotel will upgrade you. Broken remote, no ashtray in a smoking room. I was highly... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for the issues you experienced with your bed, Wi-Fi and overall condition of your room. I will be reviewing your comments with our staff to ensure your experience is not repeated. Thank you again for your feedback. If you have any additional feedback, please reach... More 

Paris, France
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed May 17, 2015

OMG this was the sleaziest, creepiest, filthiest place I have ever stayed in my life. I was starting a new job in Salem and booked the extended stay while I looked for a permanent resident. it is like staying in a ghetto. One evening when I came back to the room after work I saw belongings piled up outside a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding your stay here is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken with our staff on the importance of providing professional customer service and a clean and comfortable environment for every... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed May 1, 2015 via mobile

I Found things in order,very clean, staff was efficient and staff very accommodating and knowledgeable. Was greeted by name as have been frequenting this establishment for over four years. I have always been treated with respect

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for providing us with details about your stay. We truly appreciate the kind comments about our hotel and staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed March 24, 2015

I thought $60 was too high for this bare bones hotel. We were traveling long distance and weren't too fussy. On the way to California, it was not too bad, room was adequate, clean and service was friendly. On our return trip we stayed here again and it was like a different room...the furniture was broken and towels were abrasive,... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Your review for our hotel was recently brought to my attention. I am so disappointed that our hotel didn't meet your expectations. Please accept my apology. I discussed your comments with the team, and we are going to work on focusing on improving our room upkeep to ensure this doesn't happen again. I really appreciate you bringing this to our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 28, 2014

First off, I travel for a living and I understand the prices on short term stays, but when you pay 1000 dollars and you have to stay for 2 months to keep that rate, you should get more than what is here. For the room I payed for, I got a 19 inch tube screen which is not effective with... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed that your room did not meet your expectations. I regret to read that your bed was uncomfortable and that you found your TV to be outdated. As well, it upsets me to read that our... More 

Myrtle Beach, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 24, 2014

Be prepared!! As soon as you walk in to check in you are getting interrogated! "What are you doing in town: Oh your here for work, where are you working?" Lea at the desk asked me ever question in the book except for my social security number, and I am very surprised she didn't ask for that. The hotel takes... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that you felt like you were treated like a criminal. Please accept my apology. Due to a Salem ordinance, for all extended stay hotels all registered guests must provide a valid ID and this ID would be copied. Your comments were reviewed by... More 

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