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Crossland Economy Studios - Salem - North

2.0 of 5
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3535 Fisher Road N.E., Salem, OR 97305-1419 (Formerly Crossland - Salem)
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Crossland Economy Studios - Salem - North
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Ranked #17 of 23 Hotels in Salem
A recent review
5 of 5 stars Reviewed May 1, 2015
ljb1942
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83 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (27)
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    (17)
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1 of 5 stars Reviewed 3 days ago NEW

I am 60 years old and have stayed in many hotels/motels and this is by far the worst. Filthy decks and stairs; garbage cans overflowing; our "non-smoking" room smelled like an ashtray; bed like plywood, absolutley nothing in the "kitchenette" - no coffee maker, dishes, silverware, glasses. After 30 minutes I could not breath and had enough. I took the... More 

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Union, Oregon
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 30, 2015

This used to be an awesome place to stay, I will never stay here again. The beds are so hard you feel like you are sleeping on concrete. Free wi-fi you will be told it is unsecure by your browser, so if you pay the hotel will upgrade you. Broken remote, no ashtray in a smoking room. I was highly... More 

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Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for the issues you experienced with your bed, Wi-Fi and overall condition of your room. I will be reviewing your comments with our staff to ensure your experience is not repeated. Thank you again for your feedback. If you have any additional feedback, please reach... More 

Travelers are raving about these Salem hotels

Paris, France
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed May 17, 2015

OMG this was the sleaziest, creepiest, filthiest place I have ever stayed in my life. I was starting a new job in Salem and booked the extended stay while I looked for a permanent resident. it is like staying in a ghetto. One evening when I came back to the room after work I saw belongings piled up outside a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding your stay here is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken with our staff on the importance of providing professional customer service and a clean and comfortable environment for every... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed May 1, 2015 via mobile

I Found things in order,very clean, staff was efficient and staff very accommodating and knowledgeable. Was greeted by name as have been frequenting this establishment for over four years. I have always been treated with respect

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for providing us with details about your stay. We truly appreciate the kind comments about our hotel and staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed March 24, 2015

I thought $60 was too high for this bare bones hotel. We were traveling long distance and weren't too fussy. On the way to California, it was not too bad, room was adequate, clean and service was friendly. On our return trip we stayed here again and it was like a different room...the furniture was broken and towels were abrasive,... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Your review for our hotel was recently brought to my attention. I am so disappointed that our hotel didn't meet your expectations. Please accept my apology. I discussed your comments with the team, and we are going to work on focusing on improving our room upkeep to ensure this doesn't happen again. I really appreciate you bringing this to our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 28, 2014

First off, I travel for a living and I understand the prices on short term stays, but when you pay 1000 dollars and you have to stay for 2 months to keep that rate, you should get more than what is here. For the room I payed for, I got a 19 inch tube screen which is not effective with... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed that your room did not meet your expectations. I regret to read that your bed was uncomfortable and that you found your TV to be outdated. As well, it upsets me to read that our... More 

Myrtle Beach, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 24, 2014

Be prepared!! As soon as you walk in to check in you are getting interrogated! "What are you doing in town: Oh your here for work, where are you working?" Lea at the desk asked me ever question in the book except for my social security number, and I am very surprised she didn't ask for that. The hotel takes... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that you felt like you were treated like a criminal. Please accept my apology. Due to a Salem ordinance, for all extended stay hotels all registered guests must provide a valid ID and this ID would be copied. Your comments were reviewed by... More 

Ligonier
Level Contributor
99 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed September 29, 2014

We stayed here on business Sept 5-8 of 14. They would NOT move on the 3 pm check in time, this was kind of a drag cause we were there at noon and they had plenty of rooms ready. VERY small fridge and the room was clean, but it was time for them to get the carpets cleaned....BAD. ALL of... More 

Was this review helpful? Yes 1
Turnersville, New Jersey, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 3, 2014

The staff was incredibly nice and very helpful at all times. Kelsey especially. The room was small but fine for one person. I was surprised how quiet it was. I really didn't hear anyone or anything the whole time I was there. The crowd seemed to be a mix of traveling professionals and longer term folks but there were no... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to hear that you enjoyed your stay. I'm am especially pleased to hear our front desk took good care of you. Thank you for you review. We look forward to seeing you again, should your travels bring you back to our area. More 

Wenatchee, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 21, 2014

The Good: Customer service was wonderful!! Very welcoming and friendly whenever we had questions or requests. Room was visibly clean upon arrival (except what I'll mention later). For our needs the mini fridge, counter top stove and microwave was just perfect for our 3day stay as we were out in Brownsville for their music festival and didn't use the hotel... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so pleased that you found our staff welcoming and friendly; however, I am sorry to read that our kitchen equipment policy was not explained to you and that the amenities or condition of your room did not meet your expectations. As well,... More 

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