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Crossland Economy Studios - Salem - North

2.0 of 5
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3535 Fisher Road N.E., Salem, OR 97305-1419 (Formerly Crossland - Salem)
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Crossland Economy Studios - Salem - North
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1 room 1 guest
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Ranked #17 of 23 Hotels in Salem
A recent review
5 of 5 stars reviewed 2 weeks ago
Rick A Portland, Oregon
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my second extended stay at this location in as many years as I traveled for work. If you're looking for a well run hotel with friendly and professional staff, consistent and professional housekeeping, and a great location near the interstate and a main street with every kind of restaurant and amenity, this is it. The staff accommodated my... More 

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Salem, Oregon
1 review
2 of 5 stars Reviewed 3 weeks ago

I have stayed there for few months wile purchasing a house. Here is a ran down of them. 1. Housekeepers admitted that there place of bossiness is unprofessional. There own housekeepers don't understand why anyone stays there by choice. 2. Every other day they need to come in to your room to do some kind of test. Washer and dryers... More 

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Travelers are raving about these Salem hotels

Sacramento, California
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 4 weeks ago

In fact, this motel offered clean, nice sized rooms. If my expectations had been properly set ahead of time, I might have been OK staying here, but there were too many surprises. Check in was slow, with several folks ahead of me, and one had some sort of problem. Even though there seemed to be additional office staff available, only... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for the feedback about your stay at our hotel. I appreciate your comments regarding our rooms; however, I am disappointed to hear that we were not able to provide you with the amenities needed. As this hotel’s manager, I can assure you that I will be meeting with our front desk staff to ensure we are clearly communicating... More 

1 review
1 of 5 stars Reviewed July 23, 2015

Rooms are old, no hair dryers, have to take towels to front desk to get new ones, 2 washers out of 5 not working, will not use this or a property with this name again, economy is an understatement, terrible!!!

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that we were not able to meet your needs during your stay. To uphold our company's high standards, we make sure we clearly communicating our amenities as well as making sure our rooms meet our company’s high standards. The staff and... More 

Roseburg, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2015

Had to stay here while our apartment was being fixed! Dirty, beds are very hard, potato bugs dead and alive in the bath room. We had a used bottle of shampoo in the shower! Had to go get our toilet paper from the front desk and for clean towels you HAD TO turn in the dirty ones first!!! 2 packs... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for providing us with details about your stay. I am sorry to hear that you had issues with our services and amenities. In response to your feedback, I am going take steps to improve the cleanliness of the rooms and the scheduling of freezer defrost. I am grateful for the feedback you provided so we are able to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 3, 2015

I am 60 years old and have stayed in many hotels/motels and this is by far the worst. Filthy decks and stairs; garbage cans overflowing; our "non-smoking" room smelled like an ashtray; bed like plywood, absolutley nothing in the "kitchenette" - no coffee maker, dishes, silverware, glasses. After 30 minutes I could not breath and had enough. I took the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for the feedback about your stay at our hotel. I am sorry to hear that your room smelled like smoke. I discussed your comments with the team, and we are going to review our treatment of rooms on the third floor. The third floor on the back side are all smoking rooms, so this may have been the... More 

Union, Oregon
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 30, 2015

This used to be an awesome place to stay, I will never stay here again. The beds are so hard you feel like you are sleeping on concrete. Free wi-fi you will be told it is unsecure by your browser, so if you pay the hotel will upgrade you. Broken remote, no ashtray in a smoking room. I was highly... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for the issues you experienced with your bed, Wi-Fi and overall condition of your room. I will be reviewing your comments with our staff to ensure your experience is not repeated. Thank you again for your feedback. If you have any additional feedback, please reach... More 

Paris, France
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed May 17, 2015

OMG this was the sleaziest, creepiest, filthiest place I have ever stayed in my life. I was starting a new job in Salem and booked the extended stay while I looked for a permanent resident. it is like staying in a ghetto. One evening when I came back to the room after work I saw belongings piled up outside a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Your review for our hotel was recently brought to my attention. The situation you described regarding your stay here is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken with our staff on the importance of providing professional customer service and a clean and comfortable environment for every... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed May 1, 2015 via mobile

I Found things in order,very clean, staff was efficient and staff very accommodating and knowledgeable. Was greeted by name as have been frequenting this establishment for over four years. I have always been treated with respect

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Thank you for providing us with details about your stay. We truly appreciate the kind comments about our hotel and staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Level Contributor
75 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed March 24, 2015

I thought $60 was too high for this bare bones hotel. We were traveling long distance and weren't too fussy. On the way to California, it was not too bad, room was adequate, clean and service was friendly. On our return trip we stayed here again and it was like a different room...the furniture was broken and towels were abrasive,... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Salem - North, responded to this review

Your review for our hotel was recently brought to my attention. I am so disappointed that our hotel didn't meet your expectations. Please accept my apology. I discussed your comments with the team, and we are going to work on focusing on improving our room upkeep to ensure this doesn't happen again. I really appreciate you bringing this to our... More 

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