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DoubleTree by Hilton Hotel North Salem

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1590 Weston Court Northeast, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)
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DoubleTree by Hilton Hotel North Salem
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DoubleTree by Hilton Hotel North Salem
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192 Reviews from our TripAdvisor Community

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Traveler rating
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    39
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Marlton, New Jersey
Level Contributor
163 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The room was very nice and on the quiet side of the hotel. I left before breakfast so I can not comment. The staff were very nice and accommodating. Route 5 is next to it so be sure to get a room opposite of the highway.

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Redding, California
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel with large rooms. Only complaint was room floor was filthy which made me wonder about the carpeted area??? The location was very convenient to I-5. Breakfast was nice but a little pricy for a hotel buffet.

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Klamath Falls, Oregon
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the DoubleTree because of the price, it was kinda high for as long as we were using the room, but it was a really nice room and one of the cheapest in the area. We went up for the Rogue Farms Independence Day 10k/5K run, they recommended a hotel but it was about $30 more than this... More 

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Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear smalltimetraveler08, Thanks for taking the time to review your recent experience with us at the DoubleTree by Hilton Salem - we are glad to hear that your stay was a great one! If your travels bring you back to the area we'll hope to have you for a little longer...and we'll definitely have warm "welcome back" cookies waiting for... More 

San Francisco, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Don't expect what you pay for at this Double Tree. It is more like an old Hilton Garden Inn that is in desperate need of updating. Very limited food options, old and tired rooms, Breakfast was the standard Waffles, eggs, etc you get lesser Hilton brands. Staff is pleasant but when asked for a good place to eat they just... More 

Review collected in partnership with DoubleTree by Hilton

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Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Ron F, Thank you for taking the time to review your experience with us - we are sorry that we were unable to exceed your expectations during your time with us. Our hotel is always striving to enhance our offerings and are always looking for ways to improve our product. If your travels bring you back to the area... More 

Ft Collins, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

The stay was relatively nice except for our neighbors above had very heavy foot traffic that resounded in our room. The bed could be better. One bathroom for one room was a bit unaccommodating. Was not initially aware of breakfast charges unless you were a gold or diamond member.

Review collected in partnership with DoubleTree by Hilton

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Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Thomas Y, Thank you for taking the time to review your recent stay with us. I apologize that you were disturbed by the noise from above you and that you were not made aware of the breakfast charges at check in. Our goal is to exceed our guests' expectations; if your travels bring you back to the Salem area... More 

Grants Pass
1 review
4 of 5 stars Reviewed June 23, 2015

I went in for breakfast without being aware I needed a "breakfast slip" to partake. I was rudely ordered out and never went back for breakfast the next day nor would I eat at the in house dining room. Breakfast should be included in the price along with most other hotels!

Review collected in partnership with DoubleTree by Hilton

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Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Sandra M, Thank you so much for your feedback regarding your recent stay with us. I'm truly sorry about your breakfast experience; I am working with my team using your comments as a training tool as we continue to enhance our breakfast offerings. Though our $9.95 Wake Up DoubleTree breakfast buffet is a great value, we do offer many... More 

San Francisco, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2015

For my frequent trips to Monmouth this hotel is a very good location and clean place to stay. Located near shopping, food, and easy freeway access. The hot cookies on arrival are a nice treat.........

Review collected in partnership with DoubleTree by Hilton

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Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Karla, Thank you for your positive response - glad that our convenient location and warm cookies helped make us your "go to" hotel in Salem! We'll look forward to welcoming you back when your travels take you to Monmouth - and we'll have warm cookies waiting when you return! Sincerely, Jared Kam General Manager DoubleTree by Hilton Salem More 

Bellevue, United States
1 review
5 of 5 stars Reviewed June 15, 2015

We were looking for an accommodation for 5 people in single room. This hotel provides that option with microwave and mini-refrigerator. The room, bed, pillow were very clean and bathroom also very clean. We asked for extra bed. They gave it within five minutes and that guy set it up for us. Overall it is very good hotel stay.

Review collected in partnership with DoubleTree by Hilton

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Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Mohanrajan V, Thank you for taking the time to review your experience with us at the DoubleTree by Hilton Salem! I agree that not only are the mini-fridges and microwaves a great amenity, but the sofa sleepers (which are actually quite comfy too!) do a great job of accommodating families of up to 5 in our double queen guestrooms.... More 

Farmington, NM, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

I like the friendly staff and the Double Tree is excellent and convenient for my work. I like it so much I'm staying here longer for my work because it is so close to all the places I like to shop when I'm off and the restaurants where I like to eat.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear Amos G, Thank you so much for taking the time to review your experience with us! I'm glad that you found our hotel convenient for your work as well as for the great dining and shopping options in the area. Our staff really cares and I think that their friendly personalities and willingness to serve are the heart and... More 

Langley City, Canada
2 reviews
5 of 5 stars Reviewed June 8, 2015

Fantastic stay! Was here with a ball team for a weekend tournament and I can't say enough good things about this hotel...the staff was amazing and the rooms were quiet and clean, having just been recently refurbished. The breakfast buffet was very clean and well stocked. I would stay here again in a heartbeat!

Was this review helpful? Yes
Jared K, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Dear cferg33, Thank you for taking the time to review your recent experience with us at the DoubleTree by Hilton Salem! I'm pleased that you had such a great experience - our staff truly tries to go above and beyond to ensure our guests' complete satisfaction! As your "no-brainer" option, we all will look forward to welcoming you back, with... More 

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