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DoubleTree by Hilton Hotel North Salem

3.0 of 5 1590 Weston Court Northeast, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel North Salem
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DoubleTree by Hilton Hotel North Salem
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168 reviews from our community

Traveler rating
    60
    58
    34
    12
    4
See reviews for
47
26
12
69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (168)
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    (34)
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    (28)
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2 reviews
4 of 5 stars Reviewed 1 week ago

The Staff was exceptionally helpful. The hotel was very attractive and well kept. Clean and comfortable. The only problem we had was that the room was hard to control the temperature and the noise from the traffic. We stayed on the fourth floor, which was supposed to be quieter, but through out the night, we could hear the traffic going... More 

Review collected in partnership with DoubleTree by Hilton

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Huntsville, Alabama
Top Contributor
91 reviews 91 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel staff was great from the front desk to the bartenders and they provide helpful info on local restaurants .( thanks again for the free desert vouchers). Hotel was clean and well kept. Rooms were nice size. i did not notice any traffic noise in the room. I did find a few nitpicky negatives. There was no laundry facility in... More 

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Vancouver, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel sits right next to I-5 South and is very noisy at night. The front desk was exceptional, however the hotel is dated and rooms are small. There is a Cabaret dancing club right next door, probably not ideal for a family to stay.

Review collected in partnership with DoubleTree by Hilton

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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I was returning from a day trip--headed back to Seattle--when I was struck down by the flu. I was able to book this hotel using my phone. I showed up and was visibly ill to the front staff. Check in was quick. The lady at the counter let me borrow scissors to open my thermometer. :) They provided me with... More 

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Eagle Point, OR, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The location is convenient as a stopover when traveling on I-5 or when conducting business in Salem. This disadvantage is that there are no good restaurants in walking distance and the food service in the hotel is limited to bar food. The public spaces are attractive and we were given a warm chocolate chip cookie when we checed in. The... More 

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Olympia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly staff, and clean rooms. But its the little details that made it stand out to me. Like warm cookies at check in, free bottled water in the room, and nice toiletries. Breakfast was really good.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DeEstaD, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Thank you for your review of the DoubleTree by Hilton Salem, Oregon! We are glad to hear the little things that helped make your stay enjoyable. We look forward to having you stay with us again! More 

Marietta, United States
1 review
5 of 5 stars Reviewed December 19, 2014

The DoubleTree in Salem is a really nice oasis right off the highway. I wasn't sure what to expect but the staff was sweet and helpful, the room was clean and comfortable and the stay was welcoming. I was surprised there was no room service but the dining area was quite welcoming. Overall, a nice stay!

Review collected in partnership with DoubleTree by Hilton

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DeEstaD, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Thank you for your kind review on Trip Advisor. Glad to hear that our staff was sweet and helpful. I will pass along the compliments to the staff. I have noted your suggestion about room service and we will do what we can to improve it. We look forward to your next stay here at the DoubleTree by Hilton Salem,... More 

Houston, Texas
Top Contributor
104 reviews 104 reviews
75 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 9, 2014

I couldn't Believe Hilton bought this property for the hotel! Ok I'm going to give you the run down. 1. The area I wasn't so sure about, I thought the taxi cab driver was taking me to a bad area. It's area with a lot of cheap no tell hotels and run down business. It was a strip club right... More 

Was this review helpful? Yes 1
DeEstaD, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Thank you for taking the time to share your review. We pride ourselves in excellent customer service and am sorry to hear about the poor food & beverage experience. We are actively working with our food & beverage team to ensure having everything in stock. We will use your review as an opportunity to make your next stay better and... More 

Issaquah, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 28, 2014

One of the best hotels in Salem. The staff definitely make the experience enjoyable. Jenny Lee is an easy talk at bar and makes you forget you're away from friends and family. I love being greeted by name and the staff from front desk to the bar never miss. Great team that definitely makes the stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DeEstaD, General Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Thank you for your great review! We always love having guests come back and stay with us. We are happy to hear that you always enjoy your stays and our goal is to make our guests feel welcome as if we're their home away from home. More 

Siletz, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2014

I had an issue a year ago regarding the swimming pool with my grandkids. I was issued a one night stay for my bad experience, so I took my sisters shopping in the area and stayed at the Double Tree. We had a wonderful experience and would definitely stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DeEstaD, Manager at DoubleTree by Hilton Hotel North Salem, responded to this review

Thank you for sharing your great review of allowing us the opportunity to make things right with your original stay. We're glad that you found our location comfortable and convenient for your shopping needs. More 

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Additional Information about DoubleTree by Hilton Hotel North Salem

Address: 1590 Weston Court Northeast, Salem, OR 97301 (Formerly Phoenix Inn Suites North Salem)
Phone Number:
Location: United States > Oregon > Salem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel North Salem 3*
Number of rooms: 80
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Also Known As:
Phoenix Inn Suites North Salem Hotel Salem
Phoenix Hotel North Salem
DoubleTree By Hilton Hotel North Salem Oregon
Hotel Style:
#5 Business Hotel in Salem

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