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Phoenix Inn Suites South Salem

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4370 Commercial St SE, Salem, OR 97302
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Best prices for: 1 room 1 guest
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Phoenix Inn Suites South Salem
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145 Reviews from our TripAdvisor Community

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Traveler rating
    40
    49
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
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  • All months
    (145)
  • Mar-May only
    (38)
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    (51)
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    (24)
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Fresno
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

For an Oregon State Univ. graduation celebration, family members scattered throughout the US flocked to Salem and met for a weekend of Grad stuff, fishing, traveling, exploring and being together. I booked all the rooms in January of 2015 and made arrangements for all. Dawn Frank kept us all together, despite other office worker mishaps and selling off my reservation.... More 

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Port Ludlow, Washington
Level Contributor
155 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here on our last night while returning home. The desk people were very efficient and cooperative. We received our requested in- room fridge within 5 minutes of checking in. The room was large and well equipped with the fridge, a leather love seat, desk, large 2 sink counter, nearly new fluffy large bath towels, comfortable bed, large flat... More 

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Seattle
Level Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel often to Salem and I often choose Phoenix Inn South Salem. I've been coming here since 1994, and I've not been disappointed. Have not used the pool or workout area, but I always get a quiet, comfortable night's sleep at a reasonable price. The location is not far from downtown Salem and Willamette University, where the majority of... More 

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Seattle, Washington
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Phoenix Inn for one night after driving 8 hours north. We were looking forward to the hot tub for the entire trip! Thankfully it didn't close till 11 am - we really enjoyed it. The pool was nice too! We had such a great time we popped into the hot tub/pool for a quick morning dip... More 

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Eagle River, Alaska
Level Contributor
259 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked a standard room through Hotels.com, we were given a suite upon arrival. A great start to our stay. The pool and hot tub looked inviting, we were too tired to partake. Other wet guests we met in the elevator said, "It was fantastic." The best part of our stay was waking in the morning well rested. Then at... More 

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Orange County, CA
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed May 28, 2015

We stayed here two nights and were very pleasently surprised. We had stayed here about 12 years ago and loved it but had read some recent reviews that it had fallen on hard times. Since it was extremely convenient to where we needed to be we booked and hoped for the best. We needn't have worried. The hotel does show... More 

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Medford, OR
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 20, 2015

It looks great on the surface, like a more upscale suites location, but some of the details are "off." Stains on the throw at the foot of the bed, a room for 4 with one chair. A tiny bath with sinks and counter in the living area, for much less privacy. Breakfast was awful, apart from the waffles. Off brand... More 

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Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 9, 2015

OMG..they gave us the "Presidential" suite...what a flipping joke. You shower in the sleeping room. You make coffee In the bathroom. There is no cold water for the "spa". This "suite" is next to the elevator, the ice machine and the snack machine. Give me a flipping break. NEVER EVER AGAIN! This is the 3rd chance...they are out! One star... More 

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Travelers are raving about these Salem hotels

Vancouver, Washington
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 23, 2015

This hotel is great for the money. Very clean , nice mini kitchen with micro and fridge, coffee pot. A good size room with leather couch, a great touch there. breakfast in am good. Pool clean and good size for a swim. nice to be able to go outside from pool too. Close to stores and restaurants. A Goodwill is... More 

Was this review helpful? Yes
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

We are so happy you enjoyed your stay. we look forward to having you visit again. Thank you for taking the time to share your review, More 

So Cal
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

We stayed at the Phoenix Inn for the first time this past week. We had attended a family wedding there several years ago. It was nice when we attended the wedding. But this time the facility was super. We were on the 4th floor, our housekeeper couldn't do enough for us. One morning we were running late and didn't leave... More 

Was this review helpful? Yes
Michelle D, General Manager at Phoenix Inn Suites South Salem, responded to this review

Thank you so mush for sharing your experience. Our stall is great and they work very hard for our guests. Please come visit us again soon. More 

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