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Holiday Inn Express Roseburg

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375 Harvard Boulevard, Roseburg, OR 97470
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Holiday Inn Express Roseburg
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (54)
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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

No issues with friendliness or cleanliness, however I was kind of mislead by false advertisements. It states all rooms renovated in February 2015. When you read this, your expectations are quite high. I felt disappointed and also feel the price of $159 plus tax is too high. The room represents a value of $99. Beside beautiful views from the room,... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear FlyingdutchmaninLV, Thank you for taking the time to express your thoughts and concerns about our hotel. I am pleased that you found our staff friendly. On the other hand, it is disheartening that our room accommodations were not able to live up to your standards. We highly appreciate your feedback and this will be shared with the right people... More 

Los Angeles
1 review
3 of 5 stars Reviewed May 27, 2015

This is an older property, and the room had a musty smell. The water pressure from the showerhead was inadequate, and we had to lift the handle to keep the toilet from running. The view of the river was nice, but not something we would have paid extra for as we were just looking for a clean, comfortable room for... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear summer225, Thank you for taking time to post a review of our property. I am really sorry that we failed you on some points and that you were inconvenienced in your stay by an unpleasant odor in the room and a not properly functioning shower. Rest assured that this will be looked into and appropriate measures to improve will... More 

Olathe, Kansas
Level Contributor
2 reviews
2 of 5 stars Reviewed May 27, 2015

I stay in Holiday Inn Express hotels all across the country because I know what to expect. This is the lowest quality Holiday Inn Express we have stayed in. Thin thin walls. I heard kids in the hall and it sounded like elephants upstairs. The beds were horrible. Should have been replaced long ago. Long hair on the wall in... More 

Was this review helpful? Yes 1
Salt Lake City, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 1, 2015

I have stayed at this hotel twice and will continue to stay there every time my family goes to visit Roseburg to see family. The rooms are clean and nice. Every room has a wonderful view of the river. Most importantly, the staff is very friendly and helpful.

Was this review helpful? Yes 1
Keizer, OR
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 30, 2015

I stayed in a nice king size bedroom on the 4th floor with a great view of the Umpqua River. The room comes with a balcony to sit and enjoy the view. The service and staff are outstanding. If your in the area, this is a great place to stsy. Real nice breakfast offerings too.

Was this review helpful? Yes 1
San Diego, California
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 21, 2015 via mobile

We have stayed at this location several times and have always had a positive experience. Upon arrival we were greeted warmly and had a very quick check in  process. Our requested room was available and ready. There has been some updating in the lobby area since our last visit. A nice indoor swimming pool is located just off the lobby... More 

Was this review helpful? Yes 2
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 15, 2015

I always choose this chain because I know what to expect. I know the bed will be comfortable and rooms will be clean...and they were. The handle on the toilet didn't work. The room key had to be put in several times before entering. The walls were so thin, you could hear everything in the next room. The maids were... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear Shamra P, Thank you for taking the time to review our property. I am delighted to read that you found the rooms clean and beds comfortable. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am disappointed that you... More 

Vancouver, Washington
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 17, 2015

I stayed at this property while on business in Roseburg for four nights. The staff were very nice and helpful. This property has nice river views, and is conveniently located just off the Interstate. The proximity to the interstate (I-5) is also a negative for those rooms that face that direction and are most exposed to the noise generated from... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear Steve J, Thank you for providing us with a very considerate review and thank you for staying with us. I am glad that you approved of the cleanliness of the hotel and the service provided by the staff. On the other hand, I apologize that your stay was negatively affected by the surrounding noise and the fluctuating temperature. We... More 

Rocklin
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 12, 2015

Every room at this hotel has a view of the Umpqua River and most rooms have a patio. The free breakfast offers a wide variety of items. The bed was very comfortable and staff extremely friendly, I'd stay again!

Was this review helpful? Yes 3
Medford, OR
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 7, 2015

Just completed a two-night stay. Pros: great beds, immaculately clean, friendly and helpful staff, awesome views over town and for bird watching on the river, good tv with limited volume, useful remote with guide, nice amenities like micro and fridge. Solid wifi. Cons: noisy door slamming, poor insulation, hideous decor--especially the orangey-red abstract art and rugs, no comfortable chairs to... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear Molly56A, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly and helpful staff, cleanliness, room amenities and nice view from your room. It is regrettable that there were certain aspects... More 

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