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Holiday Inn Express Roseburg

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375 Harvard Boulevard, Roseburg, OR 97470
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Holiday Inn Express Roseburg
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Holiday Inn Express Roseburg
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219 reviews from our community

Traveler rating
    62
    94
    43
    14
    6
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65
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We have stayed at this location several times and have always had a positive experience. Upon arrival we were greeted warmly and had a very quick check in  process. Our requested room was available and ready. There has been some updating in the lobby area since our last visit. A nice indoor swimming pool is located just off the lobby... More 

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Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I always choose this chain because I know what to expect. I know the bed will be comfortable and rooms will be clean...and they were. The handle on the toilet didn't work. The room key had to be put in several times before entering. The walls were so thin, you could hear everything in the next room. The maids were... More 

Was this review helpful? Yes 1
Vancouver, Washington
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 17, 2015

I stayed at this property while on business in Roseburg for four nights. The staff were very nice and helpful. This property has nice river views, and is conveniently located just off the Interstate. The proximity to the interstate (I-5) is also a negative for those rooms that face that direction and are most exposed to the noise generated from... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear Steve J, Thank you for providing us with a very considerate review and thank you for staying with us. I am glad that you approved of the cleanliness of the hotel and the service provided by the staff. On the other hand, I apologize that your stay was negatively affected by the surrounding noise and the fluctuating temperature. We... More 

Rocklin
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 12, 2015

Every room at this hotel has a view of the Umpqua River and most rooms have a patio. The free breakfast offers a wide variety of items. The bed was very comfortable and staff extremely friendly, I'd stay again!

Was this review helpful? Yes 1
Medford, OR
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 7, 2015

Just completed a two-night stay. Pros: great beds, immaculately clean, friendly and helpful staff, awesome views over town and for bird watching on the river, good tv with limited volume, useful remote with guide, nice amenities like micro and fridge. Solid wifi. Cons: noisy door slamming, poor insulation, hideous decor--especially the orangey-red abstract art and rugs, no comfortable chairs to... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear Molly56A, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly and helpful staff, cleanliness, room amenities and nice view from your room. It is regrettable that there were certain aspects... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 22, 2015

Facility was very nice. Room seemed recently updated and well maintained. Breakfast was standard HIE fare (good cinnamon rolls, hit or miss eggs, plenty of choices). Location along the river is nice and convenient off the highway. I'm not a big fan of exterior corridors to access your room but not a big deal. I felt the place was a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear R M, Thank you for taking the time to convey your comments regarding your recent experience with us. It's nice to hear that you found our location and facilities pleasing. We hope that you found your stay both enjoyable and relaxing. Your feedback is very important to us as this continually helps us improve the facilities and guest services... More 

Lake tahoe
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 18, 2015

I have stayed here before without any problems. This time, I asked for a quiet room, which would have been except for the noisy all night awake guests in the room beside me. The only complaint about the room itself was the carpet was noticeably dirty, like needs cleaning, now! Also, when I called the front desk to ask what... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roseburg, responded to this review

Dear V B, We appreciate you taking the time to share your feedback regarding your stay with us. It is good to know that you are a regular visitor to the hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable your stay was not as comfortable as it could... More 

Seattle, Washington
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 8, 2015

Stayed one night after driving way too long. Right off the highway so was easy to get to. I didn't expect much but the room was very good. Staff was super nice and dressed well. PROS: great pillows and nice soft updated beds. Rooms are good layout and have a nice coffee area and NO KEURIGS (thank god, so i... More 

Was this review helpful? Yes 1
Whidbey Island, Washington
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 7, 2015

Nice, clean hotel conveniently located near freeway in Roseburg, OR. Sort of pricey, in my opinion, for the area, but haven't stayed at other hotels, so hard to compare. Really good free, breakfast buffet. Rooms have exterior doors (i.e., motel style). Good customer service. Wifi worked great (and we stayed on 4th floor).

Was this review helpful? Yes 1
oregon
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 2, 2015

Stayed there on 12/30 visiting relatives. There were various problems, none major but all difficult to deal with because they had minimal staff available due to the holidays. They made everything right and had a stellar attitude about all of it. The rooms were clean and the view is great.

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