The sign at the front desk upon arrival summed up the care and concern for customer service quite succinctly: "Wireless Internet not available until further notice." No alternative was offered, and it didn't appear there was any motivation to correct this problem sooner than later – implicit in this sign is: “Not our problem”. Check-in was a curiously long process... More

We booked a chalet through Marr Management and had a great time. The chalet had a hot tub and was nicely decorated. We like Eagle Crest and plan to come back again. More

We arrived at 8 pm and checked in. The lady at the front desk was patronizing to the point of being rude. She highlighted our path to the condo and appeared to be irritated when i asked where we were in relation to the the condo. Needless to say, the signs were not visible or lit and we drove around... More

We stayed there over thanksgiving and had an amazing experience. Got upgraded to a golf view suite with a fireplace. Newly renovated room at a bargain.. We didnt golf but the new cafe in the lodge had some amazing salads and paninis. More

Service was average. Golf was good. Don't get a message, the lady was basically caressing me with oil, I almost forgot she was there. Room was decent as well. Food on site was a bit expensive. Might be back. More

4 of us stayed here a long weekend while making daily snowboarding trips to Mt. Bachelor. We were 2 couples and there's a big difference between rooms! If you're a family with a couple kids that'd be fine. The downstairs bedroom is two twins and pushing them together didn't seem like an option because of the small room and furniture.... More

Went for a few days here while my vehicle was being serviced. Didn't expect much however was less than pleased with the property. It is approximately 10 miles from town which gets to be a drag after a few back and forths. The lobby is dreary with boxes laying around (they were working on things?). Someone stole my morning paper.... More

Registration was a nightmare of insolence and total lack of willingness to help resolve a registration issue. We will NEVER return here and will advise colleagues and members of organizatons to find another place to stay and or hold their meetings. As world travelers we have never experienced a management team that displayed such uncaring, bored approach, excuses as here.... More

The employees were very friendly. Check in/Check out was smooth. For the price, however, we expected more. They are in the middle of renovations, so for 150 a night I would wait until they are finished. We stayed in a double queen. Room was what you would expect from a typical hotel. If they are going for a resort experience,... More