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Sleep Inn & Suites Redmond

Certificate of Excellence
2.5 of 5
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1847 N Hwy 97, Redmond, OR 97756
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Sleep Inn & Suites Redmond
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Ranked #1 of 8 Hotels in Redmond
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 12, 2015
wendyppdx Portland, Oregon
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79 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Portland, Oregon
2 reviews
5 of 5 stars Reviewed March 12, 2015

The staff was progressing and authentically friendly, the room was much nicer than I expected ( like a Hampton, great bed, nice shower, spacious), and the free breakfast had great variety ( eggs, ham, cereal, make your own waffles and more). They offer a very reliable shuttle service too. Great choice!

Was this review helpful? Yes
Amelia C, Guest Relations Manager at Sleep Inn & Suites Redmond, responded to this review

It makes me very happy to know that you enjoyed your stay with us enough to take the time and write such a glowing review on TripAdvisor. Thank you! We take a lot of pride in our hotel, the amenities we offer, and the service we provide, so I'm glad that you feel it's a great value. Please come and... More 

Keizer, Oregon
1 review
5 of 5 stars Reviewed March 1, 2015

I needed to find a place to stay in Redmond as I am helping open a new business. I stayed here and found the rooms (suite) to be amazing, comfortable, and the people there were so accommodating, friendly, and kind. When it came time to start doing interviews I used their lounge area. It was perfect, private, and most of... More 

Was this review helpful? Yes
Amelia C, Guest Relations Manager at Sleep Inn & Suites Redmond, responded to this review

First of all, thank you so much for leaving such kind words about our hotel. I'm so glad that we have been able to be a home away from home for you, your friends, and your family. It is our pleasure to make our guests feel cared about. Thank you for sharing your experience with others and letting them know... More 

Glide, Oregon
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2015

We stayed there 2/14-2/15/2015 with 4 of us and a puppy. It was very nice and clean .We would stay there again.The room was nice and big for the 4 of us. we had 2 beds and they were very cozy. The free breakfast was a good. kids loved it .

Was this review helpful? Yes
Amelia C, Guest Relations Manager at Sleep Inn & Suites Redmond, responded to this review

Thank you very much for your review of our hotel. I'm thrilled that your family of 4+1 enjoyed your stay with us. Please come and see us again the next time you are in Redmond. We will make sure our beds are just as cozy as your previous stay! Sincerely, Amelia Carlstrom Lead Guest Relations Agent More 

Rainier, Oregon
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 18, 2015

Nice, quiet and clean at the north end of Redmond, OR. The service at the front desk is EXCELLENT! I called to change our room prior to arrival because we didn't want to be next to the elevator or the vending room (town was full of wrestlers for a statewide event). Upon arrival, Kayla had moved us to a wonderful... More 

Was this review helpful? Yes
Amelia C, Guest Relations Manager at Sleep Inn & Suites Redmond, responded to this review

Thank you for taking the time to review our hotel online. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the missing items in your room each day. Your satisfaction is important to us, as is ensuring that we offer an exceptional experience for our guests in the future. That is... More 

Beaverton, Oregon
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2015

The staff was very friendly and helpful. The breakfast and area very nice. Our room was great. A wonderful value. The staff recommended several restaurants in the downtown area that we tried and really enjoyed.

Was this review helpful? Yes
Amelia C, Guest Relations Manager at Sleep Inn & Suites Redmond, responded to this review

Thank you very much for leaving such kind words about our hotel! We greatly appreciate your feedback and we're glad that you enjoyed your stay with us. I'm so happy you enjoyed our restaurant recommendations and hope you got to take in some of the other fun activities that Central Oregon has to offer. We look forward to providing you... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 11, 2015

The hotel has some great deal, i came late at night as i was driving back home from Tacoma (too long). I came around 12-1 am, it was great to see someone standing at the front desk that late. I had a hotel coupon ad. Which they honored thankfully. Overall the room was clean and the mattress was very comfortable.... More 

Was this review helpful? Yes 1
Amelia C, Guest Relations Manager at Sleep Inn & Suites Redmond, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor! It's always great to read a positive review from one of our satisfied guests. I'm glad that you were able to take advantage of one of our special promotions, so you could stay and see everything that we have to offer. We look forward to seeing you the... More 

Hayden id.
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 21, 2014

We have stayed here several times and would say that it is one of the best run and the comfortable places to stay. The staff is one of the best, and most helpfull we have seen. The rooms are set up to be a very good for short or long stays. The buffet is great, clean and well staffed. We... More 

Was this review helpful? Yes
Amelia C, Lead Guest Relations Agent at Sleep Inn & Suites Redmond, responded to this review

Thank you very much for taking the time to write an online review for our hotel. It's always great to see such positive comments from our long-time guests. We love knowing that we have been able to earn your loyalty and continue to provide you with a comfortable stay time and time again. As much as you look forward to... More 

Oregon
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 14, 2014

I never give a hotel a 5 rating. But I came so close on this hotel. I don't recall ever staying at a Sleep Inn & Suites before. We usually stay at Comfort Inn & Suites. The front desk staff was professional while being courteous and welcoming. The room and linens were spotless and everything was in very good condition.... More 

Was this review helpful? Yes 2
Amelia C, Lead Guest Relations Agent at Sleep Inn & Suites Redmond, responded to this review

I am thrilled to hear that we were able to provide you with such a great experience, and beautiful mountain views, on your birthday weekend! We pride ourselves on the cleanliness of our property, the quality of our amenities, and the friendliness of our staff, so it is great to see your words of praise regarding all three. Thank you... More 

Portland, Oregon
Top Contributor
284 reviews 284 reviews
40 hotel reviews
597 helpful votes 597 helpful votes
5 of 5 stars Reviewed October 7, 2014

The staff here is ALWAYS happy, helpful, professional and will go out of their way to make your stay as comfortable as possible. They have a nice breakfast set-up, but we rarely get to take advantage of it as we're usually out the door early. Still, there are lots of options for your morning meal. We usually have our dog... More 

Was this review helpful? Yes 2
Amelia C, Lead Guest Relations Agent at Sleep Inn & Suites Redmond, responded to this review

Thank you so very much for sharing your experience with us online! We appreciate your kind words and I will pass along your comments to the rest of our team. It is unfortunate that we no longer have a restaurant right next door to our property, however we hope that will change soon so that we can have more options... More 

Sammamish, WA
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 3, 2014

This is a newer facility and I was thrilled with the size of the room and cleanliness for the price. The beds were a little soft, but that's a personal preference thing. Everything was going great until the neighbors next door arrived -- 4 women and apparently at least one male friend who was staying in another room. They were... More 

Was this review helpful? Yes 1
Amelia C, Manager at Sleep Inn & Suites Redmond, responded to this review

I would like to apologize for the nosie issue in the next room. Please do not ever hesitate to call the front desk. We are open 24 hours a day and would be more than happy to help quiet your neighbors. Thank you for the kind words about our staff and breakfast. We appreciate the fact that you regonized them... More 

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