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Westin Portland

#31 of 134 Hotels in Portland
Certificate of Excellence
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750 Southwest Alder Street, Portland, OR 97205
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1 room 1 adult
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Westin Portland
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564 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

The spouse and I stayed here for five days in December, so the weather was rainy and dreary every day. The hotel is located in the downtown area, and we were able to walk to most of the things we wanted to see and do. Yes, we got wet, but we didn't let it spoil the trip. It's winter in... More 

Helpful?
Thank Vicola V
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Vicola V, Thank you so much for staying with us at The Westin Portland! You have pointed out so many positive attributes about our hotel (location, comfortable room, Heavenly Bed, cleanliness and especially our staff). I am happy to see that you braved the weather and still managed to see all the sites in our beautiful city. Powell’s Books... More 

Mercer Island, Washington
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Such a comfy room- beautiful sleep as advertised, and a gorgeous huge bath as well!! Lovely free water bottles was a nice amenity and also the kind welcome to our little dog. Great downtown location and excellent service.

Helpful?
1 Thank t m
Klint K, Director of Sales at Westin Portland, responded to this review

Dear t m, Thank you for sharing your excellent experience at The Westin Portland! The Heavenly Bed and Shower certainly make for a renewing stay. I am sure your little dog appreciated our Heavenly Dog Bed as well! We look forward to welcoming you back when your travels bring you to our beautiful city. Be Well, Klint More 

Seattle, Washington
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a more quite location of Downtown. It is a quiet hotel with great access to the foodtrucks of Portland. I stay here often as it represents a good value for a downtown hotel and often isn't as expensive as the other SPG property downtown-The Nines. Its a small hotel and feels homey.

Helpful?
1 Thank Matt M
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Matt M, Thank you for staying with us at The Westin Portland! The boutique feel and great location are excellent reasons to stay with us. I am glad that you enjoyed the food trucks during your visit as well – the choices are endless! We appreciate your loyalty and pointing out the value of SPG. Please stay with us... More 

Gearhart, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

There is nothing not to love about the Westin....modern, elegant décor, fun atmosphere, super comfortable beds, and terrific location. Most of all, the staff is amazing. We had a group of 20 come to the city for a hockey game, and their group coordinator made our stay perfect. I try to stay here every time I'm in Portland, and we... More 

Helpful?
Thank Jason B
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Jason B, Thank you so much for choosing The Westin Portland for your group! I am very pleased to see that you all enjoyed the décor, atmosphere, Heavenly Bed and our great location in the city. But the best part about your review is your comment about our amazing staff! It is always service that makes a great experience... More 

Seattle, Washington
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this property in DEC. Front desk staff Summer was super helpful and welcoming. She suggested all the places we should go and pulled out a map and located them. Her great service was a good start for our time in Portland.

Helpful?
Thank Jefferson L
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Jefferson L, Thank you for staying at The Westin Portland! I am happy to see that you had a great time in our city. Summer is an awesome member of our staff and is excellent at sharing all Portland has to offer. Thank you for taking the time to share your experience and please come back to stay with... More 

Nanaimo, British Columbia, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was our first trip to Portland and we really enjoyed staying at the Westin from 28 December 2015 to 01 January 2016. Good Points: Easy, hassle free check in (thanks to front desk person named Summer who was beyond pleasant), comfortable bed, clean room, nice amenities (shampoo, body wash), central location to all the cool stuff in downtown Portland,... More 

Helpful?
Thank Danny P
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Danny P, Thank you for taking the time to share your experience at The Westin Portland! Your comments about Summer are being celebrated at our hotel to start the New Year. I am glad you enjoyed our Heavenly Bed, amenities and our location – but it is always our staff that makes the difference. We look forward to welcoming... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 29, 2015

Although I didn't stay at the Westin Portland, I flew in for a one-day all-day meeting in July. The Westin were excellent at catering for my meeting - and super efficient at ensuring that we always had enough food and beverages throughout the day. At all times the staff were friendly and professional. The food was excellent and I thoroughly... More 

Helpful?
Thank TabCee
Klint K, Director of Sales at Westin Portland, responded to this review

Dear TabCee, Thank you for sharing your great feedback about The Westin Portland! I am very pleased to read about your experience with our banquet and event management staff. Erika (our banquet captain) and her staff always do an awesome job servicing our groups in our meeting space. The only change we need to make in 2016 is a room... More 

Danville, California
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 22, 2015

We LOVE the Westin! They have the best beds in the world. Our last stay started very smoothly with the great valets and prompt and courtious front desk staff. We had a glass of wine and some snacks in the bar befor going out for a formal Christmas party. Upon returning to our room at about 11:30pm we noticed a... More 

Helpful?
Thank miasorella
Klint K, Director of Sales at Westin Portland, responded to this review

Dear miasorella, We love that you stayed with us at The Westin Portland! This is a great example of how our staff will go above and beyond to ensure that you have an excellent experience at our hotel. We are celebrating the service that Steven provided and I am pleased to see how his actions turned a potential negative experience... More 

Lorrach, Germany
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 18, 2015 via mobile

I have been there more as five times and the Hotel & Rooms are - Very clean and organized - Nice bathrooms with shower & bathtub - Nice & competent reception persons, always friendly and especial Steven he is also familiar with the tricky invoice computer system. - Nice bar & restaurant in the Lobby with very good finger food... More 

Helpful?
Thank Katharina G
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Katharina G, Thank you for loyalty and the great review of The Westin Portland! I am very pleased that you have pointed out the hard work of our housekeeping team. Our team really works hard for our guests to have a comfortable and renewing stay. And yes we are very lucky to have Steven with his knowledge and experience... More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 17, 2015 via mobile

I have been traveling to Portland every week for months and this is the best hotel there by far. The rooms and food are great but the best part is the staff. The staff is amazingly accommodating and friendly. Steven, the night desk clerk, is one of my favorite people there. He always greets you with a warm "welcome back"... More 

Helpful?
Thank Erin H
Klint K, Director of Sales at Westin Portland, responded to this review

Dear Erin H, Thank you for sharing your excellent experience at The Westin Portland! Our hotel is so lucky to have staff members like Steven and look forward to celebrating this great feedback with him! There is nothing like a warm welcome from the front desk, which Steven consistently provides to all our guests. We appreciate your positive review and... More 

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