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The Heathman Hotel

#7 of 133 Hotels in Portland
Certificate of Excellence
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1001 SW Broadway @ Salmon, Portland, OR 97205
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The Heathman Hotel
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The Heathman Hotel
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1,173 reviews from our community

Traveler rating
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    254
    74
    40
    17
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham, North Carolina
Top Contributor
59 reviews 59 reviews
31 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 2 nights at the Heathman for a conference and I enjoyed it. Hotel has class and isn't like the impersonal chain properties. I am a little surprised at the harsh and negative reviews of some here. Doorman greeted and welcomed me as I entered the hotel, front desk staff were equally as friendly and check in took about 3... More 

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San Francisco, CA
Top Contributor
74 reviews 74 reviews
56 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed 1 week ago

After hearing about the Heathman for years, I was looking forward to staying there. Unfortunately it was a disappointing experience. Getting off the elevator on our floor, the corridor was dark and depressing and there was a strong smell of cleaning products. This set the tone for our stay. The room was small and was badly in need of renovation.... More 

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HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear DiscerningTraveler99, Thank you for taking the time out to leave a review, your feedback is very important to us. I would love to discuss your stay with you further. Please feel free to contact me at any time. Thank you again for choosing the Heathman and I look forward to speaking with you. Best Regards, Kristen Jackson Director of... More 

Sunnyvale, California
2 reviews
3 of 5 stars Reviewed 1 week ago

The location is in downtown Portland, which is good. The rooms are "extra" small, yes I needed to emphasize on that! Less that 250 sq ft I suppose. Its a legacy hotel and definitely has a charm of its own, but off course you dont stay there with an intention to chill at the hotel since there is no pool... More 

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HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Abhijit S, Thank you for taking the time to leave your thoughts about your stay. I am sorry to hear that your stay was anything less than perfect during your time in Portland. I am sorry to hear the room did not suit your needs, we definitely have some more petite rooms ranging from 285sq ft to 360sq ft... More 

San Jose, California
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Centrally located, beautifully appointed with a sophisticated friendly staff we find the Heathman one of the best hotels in the US and Western Europe. Its restaurant makes a fine experience even better. Highly recommended.

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Cranberry Twp
Top Contributor
68 reviews 68 reviews
35 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I got a great last-minute deal on this boutique hotel. I had been tracking their nightly availability on Hotel Tonight, but ended up getting an even better deal by booking last minute directly on their website. The room and bathroom were TINY, but luxe. The linens on the bed were soft and luxurious. The towels and toilet paper were itchy... More 

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Hoquiam, Washington
1 review
2 of 5 stars Reviewed 2 weeks ago

This was our first and last stay at The Heathman Hotel! Should have know it was not as promised when it took 3 phone calls to get an emailed conformation of our reservation. Though the Hotel was gorgeous with the original woodwork and the appearance we were expecting, that was it! We ordered wine to be delivered to the room... More 

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HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Chris L, Thank you for making time to give us your feedback and thank you for choosing The Heathman. I am disappointed to hear about the issues with service during your stay, we strive to make our guests feel welcome and taken care of and I apologize that this did not happen for you. Please rest assured addressing the... More 

Homer, Alaska
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff, the location, the dining room--all was wonderful. Room was very clean and quiet. The valets went out of their way to get our car ASAP. We were on the top floor and enjoyed the view of Downtown Portland.

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Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Tea was especially charming, two other tables had little girls in formal dress with impeccable manners. They only serve very early, at 2 pm, and you really need to book in advance. Service was great, with extra hot water coming before I asked for it.

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1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Healthman Hotel one year ago and found that the customer service has slipped a bit. The rollaway bed was very uncomfortable. We had expected better at the Healthman. The body wash dispenser was empty on arrival and not filled during our stay. The staff was not as helpful as they were on our first stay. We... More 

Review collected in partnership with this hotel

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HeathmanMGR, Manager at The Heathman Hotel, responded to this review

Dear Lynn T, Thank you for taking the time out to give us your feedback and thank you for choosing the Heathman Hotel during your last trip to Portland. I am sorry to hear that we were not able make your stay perfect and seamless. Please know that I have addressed the issues with our housekeeping department. I know this... More 

Portland, Oregon
1 review
4 of 5 stars Reviewed 2 weeks ago

All staff were exceptionally nice and helpful. Did not have the typical Heathman water bottles in the room -- not sure if that was an oversight or if the hotel is not doing that any more. Carpets on floor 10 seemed a little worn out in places. Room was great -- quiet, nice views, comfortable bed, etc. Check-in at 3pm... More 

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