We were upgraded by the lovely staff so we stayed in a suite which was a bonus. The room was nicely furnished and the bed comfortable but the toilet/shower was cramped together to a point where you could barely turn around and my husband is a stocky man so he noticed it the most! Used the fitness room almost daily...
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Dear gypsy604
Thank you for your review following your stay with us. I am sorry to hear that some of our spaces fell short of expectations but we are appreciative of your perspective. The Heathman is a unique historic property and our style, furnishings, and art are selected with care and an eye for uniqueness. We also strive to invoke...
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The Heathman was wonderful! The beds were fabulous and the service was outstanding. The employees were so helpful from giving us directions to making sure we were enjoying our stay. Valet was wonderful and recommended. The resturant food was great for breakfast and the coffee was amazing. The location was great and in walking distance to many resturants and shops....
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Dear Cwell76
Thank you for your review following your stay with us. It is always wonderful to hear such great comments about the staff! The concept of the Personal Concierge is just that – everything and more! Our restaurant is also rated among the top in the city and I’m so pleased you got to experience it – particularly breakfast...
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Lovely hotel in up-scale downtown neighbourhood. Great location. Wonderful service, good housekeeping service, all around nice place. Very clean. But the room was SO SMALL! As was the bathroom. That was disappointing. We would have stayed elsewhere if we'd known beforehand.
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Dear jebsldn,
Thank you for your review following your stay with us. It is always wonderful to hear such great comments about the staff! I am disappointed to hear that some of our services feel short of expectations but we are appreciative of your perspective. The Heathman is a unique historic property and we strive to evoke the era that...
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I booked through hotwire so i got a pretty good deal. The staff there is really wonderful and helpful. They are the nicest hotel staff that I have encountered in a long time. The room is somewhat renovated, but still keeping the style that it tries to achieve. Everything did feel somewhat cramped, but the fact that the staff is...
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Dear Booklust,
Thank you for taking the time to record your positive comments regarding your recent visit to the Heathman Hotel. We are very proud of the fact that each and every one of our staff knows the importance of making our guests feel special and I am pleased to see that you experienced the team’s professionalism and friendliness.
As...
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I stayed at The Heathman with my wife this past weekend and felt compelled to write a balanced review of this hotel. While the staff and service was excellent from the doorman to the maids, the rooms left something to be desired. We booked this hotel through Priceline at a rate of $130 for the night (normal rate $250/night) I...
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Thank you for your review following your stay with us. It is always wonderful to hear such great comments about the staff! I am sorry to hear that some of our services feel short of expectations but we are appreciative of your perspective. The Heathman is a unique historic property and we strive to evoke the era that the hotel...
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We took a weekend trip to Portland with friends for no particular reason, and they suggested the historic Heathman. When I made our reservations, I thought it was a little pricey, but it wasn't for the level of enjoyment we got. This would be a great place to stay to enjoy Portland's cultural offerings or for business. The staff was...
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Dear Yabiman,
Thank you for taking the time to share these reviews. Portland is such a beautiful, cultural and relaxing city and it is such a treat to explore! I’m so pleased to hear that you chose the Heathman and that our service was splendid and our hospitality was spot on.
We take pride in providing top class service and...
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Very comfortable and quiet downtown location - double-paned windows and ear plugs provided for those that are more sensitive. Bathrooms small, but nicely done. Staff was remarkable, very courteous and excellent service. Unlikely there is a better location in downtown Portland.
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Dear aspen5,
Thank you very much for your review regarding your recent stay at the Heathman. We are very pleased that you found our rooms comfortable and quiet as this is a service that we endeavor to deliver. As you have mentioned we have a wonderful front desk staff – always eager to assist – and I am glad that...
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I recently traveled to Portland for business and we stayed at the Heathman. The staff was fantastic, the restaurant was lovely, and the rooms we very comfortable. The in-room amenities were very nice, and the turn down service always left a fresh bottle of water by the bed.
There was always a staff person at the desk to answer questions,...
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Dear coffeebeanVermont,
Thank you for taking the time to record these positive comments in regards to your recent visit to the Heathman. As you have mentioned we have a wonderful front desk staff – always eager to assist! I’m delighted that you enjoyed your time in Portland; it is excellent to read your experience. I hope that you will find...
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Have stayed at many of the nicer properties in Portland for business over the years but nothing surpasses the location and service at this hotel - nothing. Will stop trying out the others and stay here from now on. Great restaurant to boot.
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Dear Kelleyanne,
Thank you for your kind reviews, I am so pleased you enjoyed your time with us!
We take pride in providing top class service and it is always so nice to see that reflected in our guest reviews. Thank you for taking the time to submit a review – we look forward to having you as a guest...
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This hotel is right in the centre of Portland so easy for local restaurants and shopping. The staff was very welcoming and the rooms spacious and clean. I will definitely stay again.
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Dear honeyblueelephant,
I am so happy to hear that you had such a lovely stay with us! We appreciate your kind reviews and point of view. I’m glad that your room was pleasant, as well. We are a city center hotel and experience the sounds of such a location, but strive to keep the rooms as quiet as can be,...
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1,048 Reviews
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