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All 132 Portland hotels

Sheraton Portland Airport Hotel

3.5 of 5 Hotel   |   8235 NE Airport Way, Portland, OR 97220
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77%
Ranked #43 of 132 hotels in Portland
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Stephanie B Roseburg, Oregon
  • Reviews (435)
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435 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Los Angeles, CA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

For some reason the powers that be decided not to do breakfast in the club lounge today and instead gave their Club Room guests a complimentary breakfast in the cafe downstairs. (NOT a fan of the cafe, nor the inconvenience of having to go downstairs!). There are 2 of us and only 1 coupon, so we'll see how that goes.... More

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Roseburg, Oregon
Contributor
15 reviews 15 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Room was very clean. Somewhat noisy this close to the airport but they left ear plugs on the side table--very thoughtful. Traveled with our small dog and the made him feel very welcome. Very friendly staff. Room service good.

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utah
Contributor
19 reviews 19 reviews
10 hotel reviews
5 of 5 stars Reviewed 1 week ago

The room was comfortable and clean but the best part was the club room sevice and the dining area service later that night. The staff could not have been more accomadating in the club room and our waiter in the dijing area was not only super attentive but we had agreat time talking with him and left with smiles.

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Seattle, Washington
1 review
2 of 5 stars Reviewed 1 week ago

The hotel room #544 was dirty especially the bathroom. The shower knob has full of water marks. The drain has yellowish marked. I tried to touched it can be removed by a little scrubbing. There was yellowish stain on the corner of the floor of the base of the bath tub, Under the floor sink and corners of the bathroom... More

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Seattle, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

This place rocks! totally out of the box! Atif, our room service guy, did an Excellent job at bringing us our dinner(be sure to give him a raise). We are staying for the CMA conference. The only problem we interfered with so far was the Toilet, the drain had a crack in it and the maintenance guy said it changed... More

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Groton, Connecticut
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I just recently stayed at the Sheraton and it was perfect. The staff was so friendly and accommodating. There is a restaurant and bar/lounge area opened very late. The room was clean and the beds were comfortable. We had an issue with the heater in our room and within a short time, we were in another room... More

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Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The front desk: Lizzie and Sarah went above and beyond to meet all our request! We needed a frig-done! We needed late check out-done! After sitting in conference meetings for 10hours... Needed a massage-done!!! (Massage by "a better you" 503-954-3218 ask for Angie &/or Thomas) DONE! We needed dinner recommendations and transportation-Done! (Check out Salty's on the Columbia-great food, great... More

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Corvallis, Oregon
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Closest hotel to the airport. When you check in, ask what it will cost to upgrade to the club floor. Sometimes it's remarkably inexpensive, and Jose is a fabulous evening concierge. He remembers you after one visit, and makes you feel like you belong to an exclusive club. Try it!

Was this review helpful? Yes 1
charlotte
Top Contributor
67 reviews 67 reviews
61 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This review is quick and down and dirty. It's about 5 minutes from airport and provides a free shuttle. There are restaurants in a shopping center about 3 minutes away by car or shuttle. The rooms are above average and the staff is average in terms of their level of customer experience. The beds and pillows are great when you... More

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SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings brianparsley, Thank you for taking the time to share your experience with us at Sheraton Portland. We hope to welcome you back again soon. Best, Stuart More

California
Top Contributor
88 reviews 88 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 2, 2014

Spent a Thursday night and the a Friday night. The staff are amazing. Kudos to Dawan and Jose, as we upgraded to the fourth floor club level. The food was standard airport fare, but the staff made everything better than average. This ranks high to a fellow who has to stay at airport hotels.

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SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings Coastguy, Thank you for acknowledging our team of associates! We are very happy that you enjoyed your experience at our Sheraton Club. We look forward to having you as our guest again! Warm Regards, Stuart More

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Additional Information about Sheraton Portland Airport Hotel

Also Known As:
Sheraton Portland
Portland Sheraton
Address: 8235 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Business Hotel in Portland
#55 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Portland Airport Hotel 3.5*
Official Description (provided by the hotel):
The Sheraton Portland Airport Hotel is located on the airport grounds, we are the closest hotel to the airport terminal and are accessible by 24-hour complimentary airport shuttle service. ... more   less 
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74 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#35 Business Hotel in Portland #55 Family Hotel in Portland
Hotel Class
Official Description (provided by the hotel)
The Sheraton Portland Airport Hotel is located on the airport grounds, we are the closest hotel to the airport terminal and are accessible by 24-hour complimentary airport shuttle service. ... more   less 
Number of rooms
213

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