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All 133 Portland hotels

Sheraton Portland Airport Hotel

3.5 of 5 Hotel   |   8235 NE Airport Way, Portland, OR 97220
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Ranked #57 of 133 hotels in Portland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Elisa R
  • Reviews (475)
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475 people have reviewed this hotel

Traveler rating
    200
    145
    68
    44
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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1 review
4 of 5 stars Reviewed 1 week ago

I just want to let you all know I put together a meeting for about 120 people. The staff were great Ozzie you know who they all are they all get kudos from me. I was here for 5 days and all of them were great. Sherry, Rose, Rose even the guys bringing out our water all had smiles and... More

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SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings ElisaR, Thank you for joining us at Sheraton Portland! We really appreciate you taking the time to share your great experience, and for mentioning so many of our wonderful associates!!! We hope to welcome you back again very soon. Warm Regards, Stuart More

Seattle, Washington
Top Contributor
108 reviews 108 reviews
24 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

Looking out of the room's window, I was surprised to see just how close we are to tarmac. Even more surprisingly, there was little noise to keep us up awake. The staff laid earplugs on our pillows, which seemed like an ominous sign upon first arriving. But the traffic at PDX seems much lighter than what I am used to... More

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SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings kyle34, Thank you for taking the time to rate us on TripAdvisor! We hope to see you again soon. Best, Stuart More

new york
Top Contributor
66 reviews 66 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Very convenient and accommodating staff. Free airport shuttle was terrific and the food in both the restaurant and on the club floor was excellent. Room was ready early on our arrival from airport which was great!!

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SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings TessieNewYork, Thanks for joining us at the Sheraton Portland! We are happy you had the opportunity to join us in our Sheraton Club! We hope to see you again very soon. Thank you! Stuart More

Spokane, Washington
Top Contributor
117 reviews 117 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Right at the airport. Traffic can be a problem getting here at time, if you are driving. Light rail located near by. Area near the exercise room and pool were being remodeled during our stay. Room was pleasant and in good condition. We were surprised that we did not hear too many of the airplanes, despite being very close to... More

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SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings NSP9454, Thank you for joining us! We are pleased that you enjoyed your experience with us. Please pardon our progress in the Sheraton Fitness and pool areas. That will soon be completed with a remodeled area, and we are very excited to announce the addition of a new massage center! We hope you come back again very soon. Warm... More

Las Vegas, Nevada
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am an SPG junky, so I stick to Starwood 99% of the time unless it's not within company budget. However I've taken this off my list of options for future trips for several reasons. The carpet was extremely dirty with many visible stains, and in desperate need of a cleaning. The sitting chair had stains as well, I would've... More

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SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings missyophd, Thank you for joining us at Sheraton Portland, and for being a loyal SPG member! Please allow us to offer our sincerest apologies regarding the issues with the cleanliness and conditions of your guest room. Our front desk team has alerted us to which room you had joined us in, and I can assure you we have rectified... More

Bryan, Texas
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family's flight was severely delayed, so we opted for any hotel that was close and available in the early morning hours. Location-wise, you cannot beat the Sheraton; literally the closest hotel to the airport. The price was what I was expecting for a Sheraton, but it does need some upgrading to live up to its chain name. We honestly... More

Was this review helpful? Yes 1
SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings Tyler L, Thank you for sharing your experience with us at Sheraton Portland. I am extremely pleased to let you know that we are in the process of making continued improvements to our guest rooms! We hope the next time you are in the area, you choose the Sheraton so that we can show you a terrific experience! Best,... More

Vancouver, Canada
Top Contributor
91 reviews 91 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Overall this hotel is convenient to accessing the airport, but next time I'd stay somewhere else with so many options around.This hotel is runned down and needs major renovations. Checked was pretty smooth. Slow elevator up onto the floor I was staying at and once the old elevator doors you're greeted with dingy looking walls and dirty carpets. The room... More

Was this review helpful? Yes 1
SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings smilie604, Thank you for joining us at Sheraton Portland Airport Hotel. Please allow me to offer our sincere apologies that your stay with us did not meet your expectations. Please feel free to contact me directly at the property to discuss further. I am very excited to let you know that we are in the process of beginning some... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very convenient and comfortable hotel. The rooms are nice and clean. Cons: the gift shop - where I bought yogurt in the mornings - was closed often. Apparently the counter person also delivered room service. Also, avoid the buffet in the hotel cafe. It's not turned over quick enough to keep it fresh. However, the made to... More

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Typically I am a fan of Sheraton hotels, but not this one. The lobby was the best part of the facility. The room had a very old smell, the phone was missing the hand set cord so you had to use the speaker phone, the information in the room said there was a small menu after midnight but when I... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Checked in late Friday night to catch a 5:30am flight on Saturday. The room smelled musty and of urine. There was nothing about the room that was welcoming or inviting. The toilet bowl had a large rust/water stain. The telephone receiver did not work; only the speaker phone function. The refrigerator did not work. Yes, the Sheraton is closest to... More

Was this review helpful? Yes 1
SheratonPDXStu, Manager at Sheraton Portland Airport Hotel, responded to this review

Greetings Martha J, Please accept our sincerest apologies regarding the experience you had with the Sheraton Portland. Thank you for sharing your experience, I also understand you have been in communication with our Guest Experience Manager. Our guest feedback is very important to us, as we hope to always improve our guest experience. We hope that you give us a... More

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Additional Information about Sheraton Portland Airport Hotel

Address: 8235 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Portland Airport Hotel 3.5*
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Also Known As:
Sheraton Portland
Portland Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#41 Business Hotel in Portland
Hotel Class
Official Description (provided by the hotel)
The Sheraton Portland Airport Hotel is located on the airport grounds, we are the closest hotel to the airport terminal and are accessible by 24-hour complimentary airport shuttle service. ... more   less 
Number of rooms
213

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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