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DoubleTree by Hilton Portland

#36 of 133 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
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1000 NE Multnomah Street, Portland, OR 97232
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1 room 1 guest
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DoubleTree by Hilton Portland
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1,343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Moberly
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

I had high expectations after spending many nights in different Double Tree locations across the United States. My room was very spacious and did have a small balcony that overlooked the parking structure and a small park. It is right next to the Max Rail and although I did not have a problem with the noise, my colleague that was... More 

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Pensacola, Florida
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is just average. The rooms are ok but some aspects need updating. It just feels like any other hotel room in any other city. The location is ok. Not near any attractions or great restaurants. There is a mall near but it's not upscale - sorta lowbrow really. The park across the street is one of the best... More 

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Minneapolis
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Doubletree in Portland for 12 nights and enjoyed every minute. Double kudos to the staff, who were always friendly and helpful, even when large numbers of people were present. The room was always well cleaned, the bed was comfortable, and nothing looked like it needed updating or fixing. We couldn't have picked a nicer place for... More 

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TerryGoldman, General Manager at DoubleTree by Hilton Portland, responded to this review

BigG-28: Thank you very much for staying with us and thank you for the great review. I'm always glad to hear that our guests felt comfortable and well cared for during their time with us. Two weeks is a nice long stay and I'm very glad we were able to be your home away from home for that time. I... More 

San Jose, California
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel catering to the convention crowd. It's a nice place to stay. The hotel is located next to a city park complete with homeless people. We avoided this area. Too bad, it's a nice park. City transportation (light rail and bus) is close by so you don't need a car for a lot of destinations. The... More 

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TerryGoldman, General Manager at DoubleTree by Hilton Portland, responded to this review

SH: Thank you so much for staying with us and thank you for taking the time to write a review here on TripAdvisor. We think we're pretty fortunate to have such easy access to the light rail and public transportation - we can get anywhere from here! We're glad to know you were comfortable and well cared for during your... More 

West Milford, New Jersey
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for seven nights while attending the National Model Railroad Association Convention. The room was large, and the beds and pillows were comfortable. The hotel staff was friendly and the concierge "Big Al" was extremely helpful. There were a number of good restaurants withing easy walking distance of the hotel, and the closest light rail stop was right... More 

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TerryGoldman, General Manager at DoubleTree by Hilton Portland, responded to this review

BBDY: Thank you so much for staying with us during the National Model Railroad Association. We loved seeing all the models set up and having the hotel so full of rail enthusiasts. Thank you for the great review as well. We are very lucky to have team members like Big Al and the rest of the crew. I'm very glad... More 

Cincinnati, Ohio
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Overall the Portland Double-Tree by HIlton is a good hotel. The Staff is very friendly and very helpful. My room was also very clean and the bed very comfortable. There is room for improvement however.... Against comparably priced hotels, the Double-Tree room did not include a mini-fridge or complimentary bottles of water in the room. The water pressure in the... More 

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TerryGoldman, General Manager at DoubleTree by Hilton Portland, responded to this review

Espeelark: Thank you for staying with us here at the DoubleTree and thank you for taking the time to write a review here on TripAdvisor. We certainly strive to have every guest feel welcome and to provide the best customer service. We are happy to send up a fridge upon request to a room and I'm very sorry we weren't... More 

Redmond, United States
4 of 5 stars Reviewed 4 days ago NEW

Facilities were clean and comfortable. Prices for food and drink were far too high for the quality. Overall this was a good hotel. Even was charged for Internet access. Buffet was very generic and unexciting. Staff was helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
TerryGoldman, General Manager at DoubleTree by Hilton Portland, responded to this review

Steve C: Thank you very much for staying with us and thank you for taking the time to write a review here on TripAdvisor. It is always our top priority that our guests feel welcome and comfortable during their time here with us. We do offer complementary internet access to our guests in the Hilton Honors rewards program which is... More 

ALBUQUERQUE, United States
3 of 5 stars Reviewed 4 days ago NEW

I am disappointed in the Accounting department, the Controller and the front desk staff. No one was helpful in finding my reservation payment information and no one ever answered their phone nor returned phone calls.

Review collected in partnership with DoubleTree by Hilton

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Portland, OR, United States
5 of 5 stars Reviewed 4 days ago NEW

The staff was well trained in excellent customer service because everyone was very helpful, starting from the check-in to the restaurant to the housekeepers. The food in the dining areas was reasonable and very tasty. The rooms and beds were comfortable. We were here for a convention and they made it a pleasure.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
TerryGoldman, General Manager at DoubleTree by Hilton Portland, responded to this review

Vicki A: Thank you very much for staying with us during your convention and thank you for the great review. I love hearing that the staff was a highlight of a guest's experience and knowing that you had great service throughout the hotel - from the front desk to the restaurant and the housekeepers - is especially wonderful to hear.... More 

Urbandale, Iowa, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed here three days/ evenings. I am pleased in every way. All staff are personable and helpful. My room with its queen sized bed is perfect. as is the toilet, wash room area. I do not understand why another reviewed that hotel rooms are tired--whatever that means is beyond me.This property cost me $160 per night. For Portland a... More 

Was this review helpful? Yes 1
TerryGoldman, General Manager at DoubleTree by Hilton Portland, responded to this review

Robert B: Thank you very much for staying with us during your time in Portland and thank you for the great review! I'm very glad to hear you were comfortable and well looked after while you were here with us. I wish the parking garage clearance was a little higher to accommodate some of the taller vehicles. I know the... More 

Hotel Review Summarization

What travelers say

  • Lloyd Center(21)
  • Great location(8)
  • Very clean(4)
  • Light rail(4)
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