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DoubleTree by Hilton Hotel Portland

#38 of 135 Hotels in Portland
Certificate of Excellence
GreenLeadersSilver level
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1000 NE Multnomah Street, Portland, OR 97232
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1 room 1 adult
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DoubleTree by Hilton Hotel Portland
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1,492 Reviews from our TripAdvisor Community

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new york
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Sorry for the late review. With the holidays, we have been so busy. I travel often but I don’t always write a review. I felt I had to write one for this fantastic hotel. I can’t say enough good things about this hotel from check in to check out. Every person we encountered in this hotel was so nice and... More 

Helpful?
1 Thank dancingf00l
Oakland, United States
1 review
5 of 5 stars Reviewed 1 week ago

enjoy the location and cookie, stay for the breakfast Clean, easy to check in and access to all freeways. Easy access to piublic transportation and shopping as well as downtown Portlands great foodie restaurants. First choice when in the area

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anna B
Kamloops, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in the hotel by myself for four nights. As a HHonors member, I was lucky to get great big room with an armchair, balcony and a very comfy working table so I could work in the evenings before going to bed. Location is pretty good- very quite and clean part of town, great restaurants and the mall located nearby;... More 

Helpful?
Thank Natalie B
Herndon, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After 2 days of a conference I became stuck for 4 more days unable to get back home do to the closing of east coast airports for snow. The staff were absolutely great and very accommodating as I needed to stay several extra days. Never did I encounter an unpleasant staff person. Getting around was easy as Portland has great... More 

Helpful?
2 Thank Rob V
Salem, Oregon
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

So we were here recently for a major event. Kudos to the front desk staff who went out of their way, but their planning was significantly off; and the maintenance and housekeeping are *sadly* lacking. One friend reported mold and mildew all around her bathroom sink. Our suite was pretty clean and prepared; but when I opened my nightstand drawer,... More 

Helpful?
Thank SnowLeopardess
Scottsdale, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel and staff were all top notch. Everyone was so very pleasant and eager to help. My hotel room was very nice and clean. It was just the right size for my needs. I loved that I could select exactly which room I would stay in using the digital check in. The lobby and the meeting areas were equally... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Christina D
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Christina D: Thank you very much for staying with us and thank you for the great review. I noticed you had the chance to participate in our digital check in experience and I'm so glad to hear it was a highlight of your stay. I'm also glad to read you had such great things to say about our property and... More 

San Francisco, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The room are clean and safe location. Onsite restaurant was decent. A separate bar lounge of good size. Several bus and rail lines close by. MAX Line from airport is across the street as well as Lloyd Mall. 12 minute ride to downtown portland.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Annie P
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Annie P: Thank you so much for staying with us and thank you for the great review. I'm so glad you were comfortable and well situated during your stay here with us. We look forward to welcoming you back again the next time you find yourself in Portland. Many thanks, Terry Goldman, General Manager tgoldman@portlanddoubletree.com More 

Wilsonville, Oregon
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of staying at this hotel for a convention earlier this month. I couldn't be happier with the service I received. When I arrived the front desk was slammed with others wanting to check in, just like I did. The staff was cheerful and very helpful. The warm cookies I received didn't hurt, but it was truly... More 

Helpful?
Thank antirlass
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

antirlass: Thank you for staying with us during your convention and thank you for the wonderful review. We love when the hotel is full of guests excited for their day and I'm convinced the positive energy from all those people is a motivation for our team. We are so happy to know you were comfortable and well looked after during... More 

Fullerton, California
Level Contributor
208 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is what I would term "fine" clean and comfortable enough but not a first or second choice if you are particular about noise as I am... So for noise haters, do not allow yourself to be in the South Tower as it overlooks the train tracks and there are trains running every 20 minutes all night. You can... More 

Helpful?
Thank CelineSoCA
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

CelineSoCA: Thank you so much for staying with us and thank you for taking the time to write a review here on TripAdvisor. I am glad to know your stay was generally comfortable and that you were well situated for your needs while you were here. I do apologize for the street noise - I know for light sleepers the... More 

Hillsboro, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Horrible cleaning, no fridges or microwave, difficult wifi, over-priced bad food. Way under Hilton's usual standards, and it didn't help that there was construction going on. When the only bright light in your stay is the parking garage, you know there is a problem.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank ladyemma43
TerryGoldman, General Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Shoshana E, Thank you for your recent stay and for taking the time to respond to our guest comment card and fill out a review on TripAdvisor. I am so sorry you did not enjoy your experience with us. I will be sharing your comments with the team so we can learn from the mistakes in service we made with... More 

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