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Portland Marriott Downtown Waterfront

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1401 SW Naito Parkway, Portland, OR 97201
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Portland Marriott Downtown Waterfront
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Portland Marriott Downtown Waterfront
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815 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pleasanton, California
1 review
1 of 5 stars Reviewed 2 days ago NEW

The rudest front desk person I've met. Makes me rethink EVER stating at a Marriott again. And I'm an exec plat member. This place is pathetic. It is loud and small. Its terribly expensive, but they don't give a two hoots about their guests. I had lost my key and all I needed was a key to my room. Since... More 

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Omaha, Nebraska
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

From the moment I walked in the door, I felt valued and appreciated. They were very accommodating in all ways! Thank you Beverly at check in to Alex in the consiere's lounge. This was a terrific experience. I will definitely be back! Thank you!

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2 reviews
2 of 5 stars Reviewed 1 week ago

There were a few things that went wrong. First, they missed our pre-ordered breakfast. We left the pre-order sheet on our door knob before midnight. It wasn't picked up. An employee must have seen it since they have slipped our receipt through the door. The situation was definitely an easy fix. We told the front desk agent about the situation... More 

Was this review helpful? Yes 1
William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Dear Sheena, Thank you taking the time to review our hotel. Please call me at your convenience so we can get this resolved for you. Sincerely, William S More 

Chicago, Illinois
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel for a conference that I was attending from June 22-June 25th. The room was super modern and had a great view of the water. It is a good location if you're looking to explore the waterfront area. Portland is very walkable, so even if you're heading the other direction, it is also a quick walk.... More 

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pattaya
Level Contributor
64 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is 1 block away from the riverfront...in downtown Portland. Very busy, but check in was smooth...primary reason for rating was due to room not equipped with a desk...Upon checking with front desk, was told that " certain demographics" were selected for certain rooms...and offered to update my profile, requesting room with a desk...Friendly enough, but seemed strange....my current profile... More 

Was this review helpful? Yes 1
William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for staying with us and reviewing our hotel. We are almost done with our renovations and expect to open the fitness center around the first of September. We hope you come back to see us soon! More 

Southern US
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located on the Portland waterfront. The staff was nice. I only at breakfast at the hotel, and it was very good but pricey ($23 for a buffet plate). You can walk across from the hotel and explore the waterfront area, which has a nice view. On the downside, you have to walk about 3-4 blocks to pick... More 

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Oklahoma City, Oklahoma
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me say the staff was exceptional and I would rate them at a 5. It is the hotel itself all rooms are at an angle which in itself isn't bad but there is no place for your clothes, to work or even for your suitcase. There is a shelf about 8 inches wide and 4 feet long to put... More 

Was this review helpful? Yes 1
William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for taking time to review our hotel and for the kind words about our staff. They truely represent the hospitality industry at it's best. We apologize that our room accommodations did not meet your expectations. Our hotel with it's new rooms is designed more for the person on the go, that likes the simplicity of the rooms and... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

In town for a concert at Moda Center. The room was nice enough with a decent-sized flat screen TV. But there were absolutely no drawers in the entire room. The room had sliding frosted glass door to the bathroom which was in keeping with the overall décor but lacked privacy. The Wifi absolutely sucked. Almost never worked.

Was this review helpful? Yes 1
William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for staying with us and for reviewing our hotel. We apologize our hotel did not meet your needs and that you had issues with our WIFI. Customer Satisfaction is omnipotent in our business and we have shared your concern with our internet provider to make sure this was a one-time occurance. We hope you continue to use the... More 

Etna, WY
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall this hotel was very good. The room was modern and very clean. The bathroom was very small but how long does one spend in there? The meeting rooms very quite adequate for the conference I was attending (about 200 people). Prices at the restaurant and gift shop (for sodas) were very high. The best thing was the location right... More 

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Fort Lauderdale, Florida
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 1 week ago

Extremely small room, about 250 sqft, tiny bathroom, over priced, over rated.... the staff was not very friendly. I suggest that you do not stay here, not worth the over inflated price or the hype and the "river view" did not bring the value vs price.

Was this review helpful? Yes
William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for staying with us and for taking the time to tell us about your stay. We apologize our hotel did not meet your expectations and that our service was less than exemplary. We have shared your comments with the staff of the hotel. It is our goal to provide excellent service to all our guests and in this... More 

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