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All 132 Portland hotels

Portland Marriott Downtown Waterfront

3.5 of 5 Hotel   |   1401 SW Naito Parkway, Portland, OR 97201 (Downtown)
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76%
Ranked #46 of 132 hotels in Portland
Certificate of Excellence 2013
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539 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Gig Harbor, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

I was hoping to get a customer satisfaction poll from Marriott but I sadly did not. I had a horrible experience.. Upon check in I was treated rudely from your bellhop. We had two rooms reserved and they were not even located close to each other. Arrangements were finally made to get us adjoining rooms. We were told our second... More

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Corvallis, Oregon
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The location is great, the food was okay (sot sensational), and most of the staff were friendly. But most of it was bad. To begin, we thought the hotel was booked for about $300 for a two night stay. It turned out to be $400, not including all the taxes. After $10 a day for internet, $32 a day for... More

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Senior Contributor
43 reviews 43 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I prefer Marriotts when I travel because I know what to expect from this chain. Hotel room was standard. However, as a long time Rewards member, I was disappointed that I did not receive the extra towels and pillows, as I had noted in my profile. Service at check-in, concierge and the restaurant were great. Very friendly and knowledgeable of... More

Was this review helpful? Yes 1
Baton Rouge, Louisiana
Top Contributor
84 reviews 84 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice conference hotel. Comfortable, spacious rooms that are well appointed. The staff is very helpful and accommodating. The location is great - close to the riverfront park. A 5-10 minute taxi ride to all of the entertainment areas.

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William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for staying with us. Next time, join us for a weekend getaway and leave the work at home. You deserve a break from the day-to-day and our hotel is a great headquarters for enjoying Portland. Start your day with us in the Bistro for a fresh Starbuck's Coffee, then go explore one of the greatest cities in the... More

San Diego, CA
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Some of the features of this Marriott turned me off. The rooms are not a bargain. I was here with my wife who attended a conference at the hotel. These are little gripes but they add up: No surface treatment on the bathtub to prevent slipping. No memo pads or pens in the rooms. Maids do not vacuum the rooms.... More

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William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for taking the time to review our hotel. I'm sorry our housekeeping services fell short during your stay and would welcome more feedback from your experience. This would give me the opportunity to follow-up with the staff member responsible for your daily cleaning. It is our procedure that each of our guest bathrooms receive a thorough cleaning every... More

Federal Way, Washington
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The willamette waterfront area is one of our favorite places to visit in Portland and the Waterfront Marriott is our usual first choice when we want to visit the city and take long walks on the river. We were surprise on our arrival to find that the hotel was packed with conference goers. But despite this the hotel staff managed... More

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William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for the rave review of our hotel. Our staff is very proud of the level of service offered to our guests and it is the individual hosts at our property that truely make a difference. We hope we have the opportunity to serve you again in the future. More

Lafayette,CO
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were on a 4-day road swing visiting colleges and the Mariott Waterfront was our last stay. The location in downtown Portland is very convenient. It's located in the southeast corner of downtown near Portland State University. We were able to walk all over downtown from there. However, conveniences that were free at other hotels in Olympia and Corvallis cost... More

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William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for taking your time to review our hotel. We appreciate your feedback and we will pass it along to the rest of the staff. Portland is a great city for fun things to see and do and our hotel is well situated to take advantage of them. We hope you come back to see us again soon and... More

Farmington, New Mexico, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was in Portland for a conference held in this hotel. The property is beautiful with an amazing view of the river and Mount Hood. Customer service was outstanding and the food was great! Staff for the conference, front desk and even the ladies at the gift shop were very kind and helpful. The location is nice, great area for a... More

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William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank your the excellent review of our hotel. We hope you come back to stay with us again for leisure as well. Portland is a great city and there are plenty of things to do, close to our hotel. The Williamette River, Oregon Museum of Science and Industry and the Keller Auditorium just to name a few. More

Anchorage, Alaska
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was in Portland for a tech conference and it was held at this hotel. I have never seen the service delivery on a scale like I experienced here. ALL staff was attentive and went out of their way to assist unprompted. Staff approached me time and again to inquire if they could help. It was unobtrusive and always appreciated,... More

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William S, Guest Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for the great review of our hotel and for the comment about Catherine in our Banquet Department. We will share your comment about her with the rest of the staff. Our hotel has a great focus for customer service and this is one of those moments we will be sure to celebrate. Thank You! More

Placerville, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have been to several conferences all over the country. I am so impressed with the level of customer service here AND the quality of their banquet food. So much attention to detail....cracked pepper on my salad at lunch, really? Reasonable rates, awesome service, right on the water. Gotta love it.

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William S, Public Relations Manager at Portland Marriott Downtown Waterfront, responded to this review

Thank you for the great comments! We will be sure to pass this along to our staff. We hope we you come to visit us again soon! More

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Additional Information about Portland Marriott Downtown Waterfront

Also Known As:
Portland Marriott Downtown Hotel Portland
Portland Marriott Downtown Hotel
Marriott Portland
Portland Marriott
Address: 1401 SW Naito Parkway, Portland, OR 97201
Phone Number:
Location: United States > Oregon > Portland > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Business Hotel in Portland
#42 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Portland Marriott Downtown Waterfront 3.5*
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