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Motel 6 Portland Downtown

518 NE Holladay Street, Portland, OR 97232 (Formerly Shilo Inn)
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Motel 6 Portland Downtown
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Ranked #125 of 133 Hotels in Portland
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57 reviews from our community

Traveler rating
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    7
    16
    16
    14
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5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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North Vancouver, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I needed a basic hotel room as we weren't spending much time in the room at all. Our room was standard "Motel 6" but I must say the bathroom was clean but in bad condition. Our room was non-smoking but still smelled like cigarettes and all the furniture was old and pretty worn down. The front desk... More 

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6Team, Brand Experience Team member at Motel 6 Portland Downtown, responded to this review

Elizabeth, Thank you for taking the time to share your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. We do accommodate our smoking guests with assigned smoking rooms and are sorry you experienced dissatisfaction with the concerns you describe. Our staff aims to... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Driving truck I spend layovers at various motel. 6 this was barely better the. The worst I've stayed at. That one out of Troutdale OR only charged 49.00 versus 110.00 parking very limited. If at capacity you won't have a parking spot. The max system is right out front with a stop so that is one huge perk. The shower... More 

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6Team, Brand Experience Team member at Motel 6 Portland Downtown, responded to this review

Giband, Thank you for taking the time to share your review. Motel 6 standards for quality rest on our promise to offer the lowest price of any national chain by delivering the essential elements of a comfortable room for a satisfying stay, for this reason we apologize for the disappointment you describe with the expectations of amenities. We sincerely apologize... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 13, 2015

This is the worst place we have ever stayed!! We booked it for a concert at the moda as according to our expedia rep it was very close and convenient with gated secure parking. (And "LUCKY" us we got the last room available) There was no parking at all we could barely pull in the lot. Front desk said there... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Portland Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We are committed to delivering a clean, comfortable room and apologize for... More 

Kent, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 19, 2014

I've never felt the need to write a review before, but felt I really needed to for this hotel. First room they gave us 115 smelled terribly of cigarette smoke even though they are non smoking. He quickly and nicely changed our room to 117. It smelled the exact same, smoke and musty smells, just not as bad. Figured this... More 

Was this review helpful? Yes 1
BC
Top Contributor
66 reviews 66 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed October 27, 2014

Requested ground floor so it would be easy to store our bikes but given second floor, they said it was not in the booking and since it was booked through Expedia could not be changed. Room was discusting with smoke smell so requested another which we received also on the second floor which smelled of musty and old smoke but... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Portland Downtown, responded to this review

Marco, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. We do accommodate our smoking guests with assigned smoking rooms and are sorry you experienced dissatisfaction with the concerns you describe. We invite you to contact our Guest Relations... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 24, 2014

Very nice and professional staff but the rooms are disgustingly outdated and need to be repaired. Room 112 coat rack is hanging off and it's just not worth 120 a night. Also I don't know what they use to clean the floors and toilet seat but my shoes stuck to the bathroom floor and our butts stuck to the toilet... More 

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6Team, Brand Experience Team member at Motel 6 Portland Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest... More 

2 reviews
2 of 5 stars Reviewed October 15, 2014

We picked this hotel for its proximity to the max and the price. BAD DECISION. Our door would not stay closed unless we double-locked from inside. If you are outside you can open with a push, no turn of knob necessary. We told front desk and they showed us how to slam it well enough to stay closed, which we... More 

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6Team, Brand Experience Team member at Motel 6 Portland Downtown, responded to this review

Kelly, Thank you for sharing your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We are committed to delivering a clean, comfortable room and are sorry for any failure in delivering on the commitment during your recent stay. Please know the issues you... More 

Tacoma, Washington
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed October 3, 2014

That's what I get for not checking here first. Booked through Hotels.com and their reviews are "significantly" better. My room was so thick with smoke that I could SEE it (this is a non-smoking hotel). Cigarette butts all over. The bathroom had been used by someone else. I asked to change rooms, and the manager was very rude about it.... More 

Was this review helpful? Yes 2
6Team, Brand Experience Team member at Motel 6 Portland Downtown, responded to this review

Dear Guest, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in following through on that commitment during your recent stay. We do accommodate our smoking guests with assigned smoking rooms, and are sorry you experienced dissatisfaction with the concerns you describe. Please know the service issues you describe... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 28, 2014

First impression is a flop house. Loud street noises (homeless shouting, shopping cart peddling,street car noise, smokers in the breezeway, smelly rooms, very old beds, dirty linen. My room (#114) had a broken door strike which made the door loose and stay slightly ajar. It was never fixed after I informed the front desk. The light rail system shakes the... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed September 27, 2014

Upon arriving the door would not open, was fixed the next day. Bathroom smelled of pot, fan did not work. TV remote did not work, power button on TV was broken which could have been shock hazard. Crusty stain on the carpet in the middle of the room and stains on the shower curtain of unknown origin. Did not want... More 

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