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Quality Inn Downtown Convention Center

2.0 of 5
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431 Northeast Multnomah, Portland, OR 97232 (Formerly La Quinta)
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Quality Inn Downtown Convention Center
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Ranked #88 of 133 Hotels in Portland
A recent review
4 of 5 stars reviewed 3 weeks ago
jackhoey
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200 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Ohio
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was ready to give this hotel a 4-5 star rating until I checked out; here's the story: I was in Portland for a convention. Before the convention I was given a code from the convention planners for a discounted rate. (not that much, but it would have helped). I made an on-line reservation on a Quality Inn website in... More 

Was this review helpful? Yes 2
manager431, Manager at Quality Inn Downtown Convention Center, responded to this review

Thank you for your comments. We are glad you had a great stay with us. I apologize that we could not give you the contracted rates. The contracted rates were based on our contract that required all bookings to be made directly with the hotel. When you book online, yes even on our quality inn site, there are costs associated... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Hotel was a pleasant surprise. From the outside it looks like a rather humdrum motel, but this place is a gem. Everyone goes out of their way to be helpful. The desk clerk, Julio, was so forthcoming with directions and suggestions. He made traveling around the city a breeze. Our room was large and very comfortable and very clean.... More 

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2015 via mobile

My husband and I booked at room at this hotel for a concert and they were very accomadating and nice. Room was clean but the only thing I didn't like was how small the shower is, only a stand up shower with nowhere to put your toiletries but hopefully they will modernize that. We will definitely be back though.

Was this review helpful? Yes 1
Washington
Top Contributor
51 reviews 51 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 21, 2015

If your checking the reviews on this property, its probably because your going to an event at the Moda Center, and this is the cheapest place in the area. If your looking for basic place within walking distance to the center, there is nothing wrong with this place. You are literally 4 blocks away. Its a slightly older property, but... More 

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riverside, ca
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 14, 2015

My husband and I stayed here for 3 nights to go to the Garth Brooks concert at Moda center. If you're expecting a Hilton stay somewhere else if you want a nice comfortable clean hotel room within walking distance to almost everything this is a place to stay. We did ask for a bit of assistance at the front desk... More 

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Grants Pass, Oregon
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 13, 2015

Stayed for two days, two rooms with 6 people total. Rooms are dated and in need of a deep clean. Building musty smelling and you can hear noise from neighboring rooms and hallway. Housekeepers were friendly and had no problem getting us additional towels. Front desk staff was friendly, but incorrectly charged me. Made reservation with 1 card, checked in... More 

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Wicklow
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 21, 2015 via mobile

I stayed here for 1 night, 28th Feb. 2015, while on transit from Missouri to Klamath Falls via Portland. On arrival I requested a quiet room and was disappointed to find out that I was directly across from the lift & vending machines. In the morning when I tried to shower before checking out the shower would not work. I... More 

Was this review helpful? Yes 2
manager431, Manager at Quality Inn Downtown Convention Center, responded to this review

Thank you for your comments regarding your stay. I was informed via phone as soon as the problem occurred with your shower. We did have a room empty next to the room you were staying in and we did offer that room to you to shower in and we had told you that we would fix the shower as soon... More 

Travelers are raving about these Portland hotels

Georgetown, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 16, 2015

Everything at this hotel is pretty average (from my experiences), except for Deshawn, one of the front desk guys. Great customer service overall from him. Very informative about transit and things to do in the city (both close to the hotel and downtown), extremely professional, and always willing to spend time to help with your daily plans. He should train... More 

Was this review helpful? Yes
Longview, Washington
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 12, 2015

We stayed at this hotel because it was within walking distance to the Moda Center. My husband and I both woke up bug bites. We showed the manager who basically called us liars. He told us that those weren't bug bites, and it wasn't possible that bugs would be in that room. Upon checking in I asked for a quiet... More 

Was this review helpful? Yes 3
manager431, Manager at Quality Inn Downtown Convention Center, responded to this review

I received your message that you were upset regarding your recent stay with us. You stayed with us for two nights and mentioned at check out that you thought you had been bitten by some bug such as fleas. I have taken training on this subject and have been through an inspection training with our local pest management company and... More 

Tacoma, Washington
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 3, 2015

If you are just spending the night then it will do, older hotel, customer service not so good, clean BUT musty. Beds were comfortable, pillows on the smaller size would have preferred two standard size to 4 smaller ones. Quiet, a long walk to the elevator so if you have trouble walking make sure you ask for a room close... More 

Was this review helpful? Yes 1
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