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All 132 Portland hotels

Quality Inn & Suites Airport Convention Center

2.5 of 5 Hotel   |   9727 NE Sandy Boulevard, Portland, OR
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Quality Inn & Suites Airport Convention Center
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84%
Ranked #48 of 132 hotels in Portland
Certificate of Excellence 2013
A recent review
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148 people have reviewed this hotel

Traveler rating
    51
    70
    19
    4
    4
See reviews for
28
61
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Tacoma, WA
Top Contributor
113 reviews 113 reviews
41 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

You know the old saying about not judging a book by it's cover, well it applies to this older Quality Inn property. I can't say when it was built but it's been around at least as long as the 24 years that we have lived in the Pacific Northwest. Fortunately, the rooms have been updated with flat screen TV's a... More

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

Thank you for taking the time to review The Quality Inn and Suites at the airport. We appreciate your business and I would like to apologize about the breakfast attendant. This person is no longer employed with us and I hope you get the chance to experience our new breakfast agent. We will take your suggestion and look into upgrading... More

Vancouver, Canada
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was very impressed with the room, friendliness of the staff and location of this Inn. We had a very spacious room, breakfast was just what we needed and even a little gym to use. If you are looking at staying somehwere with a reasonable price and about a 10 minute drive to downtown Portland this a great place.

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Pleasanton, CA
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stopped here for a day on my way to Seattle, and wasn't sure what to expect, but the motel was better than I expected. I got in on a very early flight and called for a pickup. The courtesy van came, maybe 10 minutes later, and the driver was very friendly and helpful. I told her I wanted to... More

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

Thank you for staying with The Quality Inn Suites at the Airport. We appreciate your business as well as your review. We understand how important it is to have a nice place to land when traveling for pleasure or business. We have done some bathroom upgrades and as I like to say don't judge a book by its cover. I... More

Coos Bay, Oregon
1 review
5 of 5 stars Reviewed March 6, 2014

My husband and I have stayed at the Quality Inn & Suites Airport Convention Center two separate time recently and have utilized the park and fly shuttle service they offer. The shuttle both times arrived very quickly, the driver was very courteous and friendly. After returning from our most recent vacation, our flight was delayed, it was after midnight when... More

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

Thank you taking the time to review The Quality inn and Suites at the Airport. We appreciate your business and your comments. Customer service is key to us being a successful hotel and all the staff always go out of their way to make sure our customer service is the best in the area. I agree with the indoor pool... More

So Minnesota
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 12, 2014

We flew in, our flight was 5 hours late we were tired and cranky at 3 am when we got in, the shuttle was there with-in minutes, and with-in 30 minutes we were climbing into bed. The hotel looked quite dated but we were pleasantly surprised at how clean and nice the rooms were. The room had high end remodeling... More

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

We appreciate your comments on your recent stay with us. It is so true the appearance of the outside of the hotel does not show the true gem that awaits you on the inside. Thank you for taking notice that we have an exceptional staff here that take pride in providing clean and comfortable rooms. The 24 hour shuttle is... More

Redmond, Oregon
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2014

I only needed a nite stay inbetween flights and was glad I chose the Quality Inn. From the first call, I was greeted with a friendly voice and assistance beyond measure. After a full day a flying with less than pleasant airport staff as well as folks on the plane, it was sooo nice to hear true customer service. I... More

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

Thank you for staying and taking the time to Review The Quality Inn and Suites at The Portland. I have passed on your wonderful comments to the staff and they really appreciate it. We do pride ourselves on our customer service and all our guests deserve the best that we can offer. I am so glad you got to experience... More

somwhere in the southwest
Top Contributor
55 reviews 55 reviews
54 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 14, 2014

this property is really close to a MAX station. this is good.its worth $55 or so.it can be a bit confusing, however, if you are using a phone app or some such, because the share a parcel of land (but not the same mailing address with a rodeway inn) they also share a lobby.the quality inn guests get a fancier... More

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

Thank you for taking the time to review The Quality Inn and Suites at the Portland Airport. We appreciate the comments you made and would just to clarify with you a few items. First The Quality Inn was expecting a full house which is why we could not accommodate a later check out. The person who received a noon check... More

trevor-wa
Top Contributor
148 reviews 148 reviews
81 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed January 9, 2014

I stay here at least once a month, a wierd property at the intersection of sandy blvd and 205 that has "roadway" rooms and " quality room"s- the difference is the decor and if they have a privecay curtain or not. Quality get's access to the breakafast, Roadway does not they we're my place before they changed management

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

Thank you for taking the time to review our property. It is true we have two hotels that sit on the same piece of property. The Quality Inn and Suites provides a complementary breakfast, microwaves and refrigerators in the room. The Rodeway Inn is a great place to stay if you are looking for a clean room with a shower... More

Richland
2 reviews
5 of 5 stars Reviewed January 3, 2014

We booked this hotel as a reverse stay-and-fly. The hotel staff were friendly and courteous. We were picked up from the airport at 12:30 AM from a smiling employee and checked in quickly. The room was clean, comfortable, and updated with granite countertops,a microwave, and a refrigerator. The continental breakfast was located in a large area with ample seating room.... More

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

We appreciate you taking the time to review The Quality inn and Suites. We are glad you got to enjoy one of Park and Fly Packages. We have two 7 day and 14 day. We find our hotel is perfect for guests coming in or going out to airport with the convenience of the complimentary shuttle and being only 2.5... More

Decatur
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed January 2, 2014

A bargain and a great convenience if you're passing through or catching a flight the next day. The staff was extraordinary and (I believe her name was) Tamara was the epitome of Customer Service. One odd sad note: Was awakened in the middle of the night by the smell of cigarette smoke wafting in from the vents (especially strong in... More

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GMor179, General Manager at Quality Inn & Suites Airport Convention Center, responded to this review

We appreciate your honest review of The Quality Inn and Suites. The Trimet light rail train does sit right behind the hotel and is so convenient for a quick day/evening trip downtown and the cost is minimal $5.00 all day passes per person. We pride ourselves on our customer service because face it in todays world it is hard to... More

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Additional Information about Quality Inn & Suites Airport Convention Center

Also Known As:
Quality Inn & Suites Airport Hotel Portland
Quality Inn & Suites Airport Hotel
Quality Inn And Suites Airport Convention Center
Quality Inn Hotel Airport
Quality Inn Portland
Portland Quality Inn
Address: 9727 NE Sandy Boulevard, Portland, OR
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Portland
#34 Family Hotel in Portland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Airport Convention Center 2.5*
Official Description (provided by the hotel):
This upscale hotel boasts executive guest rooms and luxury suites which are beautifully appointed with deluxe pillow-top mattresses, tasteful armoire enclosures for televisions, granite shower surrounds and countertops, and chairs with ottomans for relaxing. All rooms come equipped with refrigerators, microwaves, hair dryers, irons, ironing boards and European-style coffee makers. Each guest will be able to enjoy our full hot Breakfast served in the morning, with build your own waffles, hot biscuits and gravey, scrambled eggs, sausage links, yogurt and much more. During the summer months make sure to stop by our sparkiling outdoor pool that is open daily from 10am-10pm. You will notice and experience something different at the Quality Inn & Suites Airport Convention Center. The warm and friendly staff provides superior guest service. Let us exceed your expectations. ... more   less 
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