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Quality Inn & Suites Airport

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9727 NE Sandy Blvd, Portland, OR 97220
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Quality Inn & Suites Airport
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253 Reviews from our TripAdvisor Community

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Spokane, Washington
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While it is dated looking from the outside and somewhat confusing as it is Rodeway Inn and Quality Inn , if you book under Quality Inn you get the remodeled rooms which are very nice. The rooms are clean, with unique dressing area and comfortable beds.

Helpful?
Thank V G
GMQualityPDX, Front Office Supervisor at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, We would like to thank you for writing a review of our hotel. We are glad that you enjoyed your stay with us and hope you choose to again soon. We are in the process of renovating a large portion of the property and would like to see you again when we have completed that. See you... More 

Washington
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was looking for an inexpensive place to stay, that had an airport shuttle to the airport. This place fit the bill. There is nothing fancy, but you get what you pay for, and I was only sleeping one night before catching an early flight. Upon arriving, I was afraid the room was going to be very noisy, as it... More 

Helpful?
Thank Jackie H
Atlantic City, New Jersey
Level Contributor
234 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here while attending a conference. It was close to the conference location and public transportation access points but not much else. I found the staff very friendly, the continental breakfast more than adequate and the hotel dated but not miserable.

Helpful?
Thank Phykos
GMQualityPDX, Front Office Supervisor at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We are glad that our staff service was up to your standards. We are currently updating many aspects of our hotel including, the breakfast options and the look and feel of the hotel property itself. We hope that you choose to stay with us again, so we... More 

Waldorf
Level Contributor
222 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed January 6, 2016

Older hotel, clean and updated. Lower cost via Priceline. % min to rental car turn-in 9 mins to a/p. Breakfast wasn't that good - but coffe was. Close to Shopping center with stores and restaurants. Probably would stay again if on travel through a/P.

Helpful?
Thank Fran F
GMQualityPDX, Front Office Supervisor at Quality Inn & Suites Airport, responded to this review

Dear Fran, Thank you for taking the time to post your review of our hotel. We are happy that we could provide you with a good experience. We are working on our breakfast choices as we continue to take guest comments and concerns. We hope that you choose to stay with us again soon. Zachary Suzuki Front Office Supervisor Quality... More 

Nanaimo, Canada
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 26, 2015

First, this property is nowhere near the Portland Convention Center, but is convenient to the airport (PDX). We booked one night & a week's parking for US$99 plus taxes, and had the same room (116) on our return from a late-night flight (US$94 as seniors). (Booked direct through Choice Hotels website) Our flight departed too early for the breakfast, but... More 

Helpful?
1 Thank lawgrrl52
GMQualityPDX, Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued Guest, Thank you for sharing a bout your stay. I am happy to let you know that our rooms are going thrugh some remodel. We hope to make chenges that better the stay for our guest. I am happy to hear that you have taken advantage of our Park N' Fly. We look forward to your next trip... More 

Ashland, OR
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 6, 2015

If you book this thinking it is either 2 ½ stars (as priceline sold it to me as) OR a convention center - you'll be disappointed. The check in has 2 lines right next 2 each other - Quality Inn & Rodeway Inn - same person checking you in to the SAME hotel. If you book it as a 1... More 

Helpful?
Thank qwa2
GMQualityPDX, Front Office Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued guest, I am sorry about the internet issues. we have been working getting that resolved as soon as possible. The issue is due to a switch going out and it have to be ordered in. I am sorry for the confustion with the hotels. Infact quality and rodeway are seprite hotels and ratings. Quality is your more full... More 

Corvallis, Oregon
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 3, 2015

This is our go-to hotel whenever we have an early flight the next morning from PDX. Nice continental breakfast. Pleasant staff. Free 24-hour shuttle to and from airport. Can get the package that includes up to 14 days free parking (and pay a bit more for additional days, if needed).

Helpful?
Thank Debby V
GMQualityPDX, Front Office Manager at Quality Inn & Suites Airport, responded to this review

Dear Valued guest, I am happy to hear that you continue to return our hotel. I am also very happy to hear that you use our park n fly. We hope to see you again on your next trip. Safe Travels Michael Kious More 

Santa Cruz, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 29, 2015

The woman checking us in was rude and yelled at us. It's terrible to be rude to people that have had a long journey and are tired, and are only wanting to rest. She didn't like answering our questions, was rude and actually yelled at us. Her rude responses were confusing, and our confusion made her mad. We rented 5... More 

Helpful?
Thank Ellen A
GMQualityPDX, Front Office Manager at Quality Inn & Suites Airport, responded to this review

Dewar Valued Guest, I am sorry to hear about this situation. This is not a normal situation for our hotel and i will be speaking with my staff about pefessionalism with guest. Also i am sorry about the situation with the bedding. Will be speaking with our house keeping to ensure that this situation dose not happen again. We hope... More 

Brasov, Romania
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 25, 2015

The hotel is a bit old-fashioned, but they offer nice services. Location: +close to the airport (3 stations with MAX Redline) +close to the bus and light rail stations (about 2-3 minutes walking) +easy to get to downtown - about 35-40 minutes with the bus (the line that goes straight there is 12) or with the MAX Redline light rail... More 

Helpful?
Thank Sorina L
GMQualityPDX, Front Office Supervisor at Quality Inn & Suites Airport, responded to this review

Dear, Sorina Thank you for taking the time to review our hotel. We are so glad that you found your stay to be enjoyable. Your review was well thought out and will be shared with the front desk for training purposes. We hope that you will choose to stay with us in the future, so that we can provide you... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 21, 2015

Enjoyed staying here for 2 family reunions..Centrally located by the airport & restaurants. Went to OMSI with my grandson who loved the space suit & dinosaurs. The pool was nice to use on a hot summer day.

Helpful?
Thank Steve E
GMQualityPDX, Front Office Supervisor at Quality Inn & Suites Airport, responded to this review

Dear Steve, Thank you for taking the time to write your review of our hotel. We are glad to hear that you enjoyed staying with us and hope that you continue to do so in the future. We hope to see you soon! Zachary Suzuki Front Office Supervisor Quality Inn & Suites 503-255-1404 More 

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