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Residence Inn Portland North Harbor

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1250 North Anchor Way, Portland, OR 97217
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1 room 1 adult
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Residence Inn Portland North Harbor
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140 Reviews from our TripAdvisor Community

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Onarga, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

The stay at Residence Inn was very enjoyable. The staff was excellent in helping us and providing us with extra stuff when we asked for something, the breakfast was very enjoyable and very nourishing. I would use this hotel anytime we go back, and would recommend to all friends.

Helpful?
Thank edwardronna
Nadia B, Manager at Residence Inn Portland North Harbor, responded to this review

Dear edwardronna, Thank you for your review and praise of our staff's service! We are proud to be a great hotel for families. We look forward to your next stay with us. Nadia Benyahich Asst. General Manager More 

Oahu, Hawaii
Level Contributor
129 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed January 1, 2016

Still a good property with friendly staff and still a bit out of the way from the city. However, a few things that attention to detail make a property great is missing. Like black mildew in the tub corners, missing shampoo/conditioner after cleaning, having to figure out whether dishwasher was run or not upon return. Still running analog tv only?... More 

Helpful?
Thank gy820
Nadia B, Manager at Residence Inn Portland North Harbor, responded to this review

Dear gy820, Thank you for your feedback. I'm happy to hear you enjoyed our friendly staff and appreciate you bringing the lacking parts of your stay to our attention. We strive for high standards and it sounds like we fell short of those during your stay. We hope you return to us in the future to give us another chance.... More 

Oregon
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed December 9, 2015

We stayed 2 weekends on business. We've stayed at this property for many years, several times per year. It is blatantly obvious that the new owners don't care about their guests, and are doing everything they can to cut costs. The first weekend: Check-in was a fiasco. We were placed in a room that did not have a fire detector... More 

Helpful?
1 Thank Hawaii_Haole
Nadia B, Manager at Residence Inn Portland North Harbor, responded to this review

Dear Hawaii_Haole, Thank you for submitting your comments. Your recent stays with us do seem out of character as you should always expect great service from Marriott hotels and did from us in the past. As we have already communicated in relation to your other review with Marriott please feel free to call me directly if you would like to... More 

Boise, Idaho
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 29, 2015

We spent two nights here as part of a family visit. The staff was friendly and helpful. The facility was comfortable, but had a few rough edges. Carpets in the hall were a bit worn in places and the sliding closet door in our room was difficult to use-it stuck in the guides often. But over all it was a... More 

Helpful?
Thank Kevin032452
Nadia B, Manager at Residence Inn Portland North Harbor, responded to this review

Dear Kevin032452, We're glad you chose us for your recent stay in Portland and thank you for the review! More 

Surprise, Arizona
Level Contributor
279 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed November 22, 2015 via mobile

Needs upgrading badly. Old showers working poorly, no CNN on TV. TV's go back to the 90's. Small restaurant, have to walk 50 yards to get to lobby from parking lot. Small parking spaces. Location no. Of city near the Columbia River. Plenty of restaurants in area

Helpful?
Thank sophillymike
Nadia B, Manager at Residence Inn Portland North Harbor, responded to this review

Dear Sophillymike, Thank you for your feedback. I am glad to report we are currently in process of getting all our TV's updated to flat screens and hope for more updates in the year to come. I hope you had a chance to experience our staffs friendly service during your visit and can return to us post updates. More 

Parker, Colorado
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 4, 2015

Met all my expectations for a Residence Inn. Front desk staff was friendly. They had a staff absence and the free breakfast was not ready as promised, so they sent us over to the Courtyard (right across the street) and allowed us to eat there. No problems. Very close to the Expo center. Not much dining within walking distance. Parking... More 

Helpful?
Thank RabbitSam
Nadia B, Manager at Residence Inn Portland North Harbor, responded to this review

Dear RabbitSam, Thank you for your review. We hope to see you again should your travels bring you back to Portland! More 

Bandon, Oregon
1 review
3 of 5 stars Reviewed October 6, 2015

This hotel is sub-par for a Residence Inn. Staff was not friendly. Hotel was older and in need of repairs. No the best check in experience. We arrived at around 7 PM for check in. There was a very new trainee at the front desk. She was nice, but not able to do anything yet. The trainer was rude to... More 

Helpful?
Thank Bob-From-Bandon
Nadia B, Manager at Residence Inn Portland North Harbor, responded to this review

Dear Bob-from-Bandon, We appreciate your feedback and we are listening. Service is a top priority at our hotel and we normally are praised for our good service and friendly associates. I apologize that your experience was not reflective of our normal service standards and that your room was not upto to the standard that Marriott prides it self on. We... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 30, 2015

Very nice staff. Big dog walk area right outside hotel along the river. Clean room/studio until I looked in the shower tub (thick black mold in some areas) and the bed cover came off as it was a size too small (blood stains on mattress). Great full breakfast, from cereal, greek yoghurt to eggs/biscuits/sausage.

Helpful?
Thank Gloria K
Juneau, Alaska
Level Contributor
102 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 27, 2015 via mobile

This hotel has outstanding rooms. We needed a two bedroom and the one they gave us was excellent, it even had a fireplace in it. The room and whole hotel was clean and well kept. They had an excellent breakfast, good coffee. The beds were wonderful and had more than enough pillows. The employees were really friendly, helpful and professional.... More 

Helpful?
Thank Ginny60
Gig Harbor, Washington
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 23, 2015

Clean hotel close to freeways! Located away from the noisy, busy downtown Portland, with very friendly staff, nice pool, upgraded our room on arrival. There is an area to purchase snacks and other food items in the lobby. They let my son store his bike inside behind the desk instead of leaving it on the car. Good for families!

Helpful?
Thank JoannB1967
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