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All 133 Portland hotels

SpringHill Suites Portland Airport

3.0 of 5 Hotel   |   11922 NE Airport Way East, Portland, OR 97220
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Ranked #75 of 133 hotels in Portland
A recent review
4 of 5 stars reviewed 1 week ago
Jbonebrake
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160 people have reviewed this hotel

Traveler rating
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    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Bowling Green, Missouri
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Had a reservation confirmed. When my flight was delayed, I called the hotel at 7 pm to notify the desk manager that I would be getting in late around 1 am and not the planned 11 pm time but that I was definitely staying. She said fine and would make a note. Flight arrived at 2 am. No hotel shuttle... More

Was this review helpful? Yes
PDXSH, Front Office Manager at SpringHill Suites Portland Airport, responded to this review

Thank you for sharing your concerns with us here at the Springhill Suites at the Portland Airport. We do sincerely apologize for the inconvenience you experienced on your trip to Portland. We consistently strive to provide the best service possible and we do understand your frustration. Due to high occupancy levels we are sometimes forced to make difficult decisions such... More

Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed our stay at Springhill... The bed was comfortable and the room was clean if not overwhelming in decor. Liked the fact that the shower head was above 6'6" so that it was comfortable to shower. The elevator seemed slow and the breakfast area was very crowded but offered more than the usual fare. We would probably stay again.

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Seattle
Top Contributor
102 reviews 102 reviews
41 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I started staying at the Residence Inn by the airport over a year ago. Previously I stayed her at the Springfield Suites. After the remodel, it was kind of funky with the 60's colors and look. But it doesn't appear that it has been kept up. Totally different staff that I remembered and not nearly as friendly (but not rude)... More

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PDXSH, General Manager at SpringHill Suites Portland Airport, responded to this review

Sorry to here that you did not get on a higher floor when you checked in. We try to do your best to accommodate as many people as possible but sometimes requests are over looked or just not able to be met. The hotel décor was picked my Marriott and has had mixed reviews over the years. More

San Diego, CA
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Definitely not worthy of the Marriott brand name. Don't let the stock photos deceive you, this place has nothing chic or urban about it, although they try hard with the lobby and other aspects to make you feel that way. I am a Marriott elite member, and they shoved me in the middle floor of the hotel (3) next to... More

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All you can ever need is available at this location. great restaurants nearby within walking distance. Swimming pool, parking, breakfast, coffees anytime as well as happy hour offered for free! Huge room with large TV, sofas and all with a fair pricing. Nearby outlets ... etc.

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Santa Cruz, California
1 review
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay at the Springhill Suites. We are a family of 5 and at most hotels the rooms only accommodate 4 comfortably. At this hotel that wasn't the case. There were two good sizes beds plus a couch that pulled out into a bed. The room was comfortable and a good size. We slept well and didn't... More

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Denver, Colorado, United States
Top Contributor
73 reviews 73 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Springhill suites provides a shuttle to and from the airport. It has a beautiful, bright lobby and friendly staff. I checked in to a huge surprise: 1 king suite with a kitchen, lovely modern couch, desk and roomy bathroom and vanity. Forget the 4 walls and a bed-- this place is very modern and spacious (at least the 1... More

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Asheville
Top Contributor
103 reviews 103 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 10, 2014

Title kind of says it all actually. We liked this hotel, our only issue was one elevator for five floors, plus the fact that housekeeping use it to take carts up and down. On a lower floor it might not matter, we were on the fifth floor and it became a bit tedious waiting for the elevator.

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Seattle, WA
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 6, 2014

I bid on Priceline and got a very good price on this room. Checked in and got a room on the 3rd floor. Counter service was friendly and professional. Was able to use one of their carts for my bags and suit. Room was clean and spacious. I really liked the suite aspect, with couch and desk in the first... More

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Seattle, Washington
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 30, 2014 via mobile

Springhill suites are my favorite hotel chain. This is my second stay at a Springhill and I can't wait to visit another one! The atmosphere is clean, friendly, and has consistent quality in the rooms as well as the best continental breakfast! My only complaint for this location is the lack of towels in the room. We had 2 towels... More

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PDXSH, General Manager at SpringHill Suites Portland Airport, responded to this review

Thank you for your positive feed back about our hotel. As for the hot tub, we are very sorry it was down for your entire stay. We had ordered a part and when it came in it was the wrong one and they had to reorder it. The part was installed today and I am glad to report it is... More

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Additional Information about SpringHill Suites Portland Airport

Address: 11922 NE Airport Way East, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Portland Airport 3*
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Also Known As:
Springhill Suites Portland Airport Hotel Portland
Portland Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
81

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