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Hotel Lucia

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400 SW Broadway, Portland, OR 97205
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Hotel Lucia
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Hotel Lucia
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358 reviews from our community

Traveler rating
    208
    102
    31
    16
    1
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42
133
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120
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
1 review
2 of 5 stars Reviewed 3 days ago NEW

Service is being served to one's expectations or beyond. The Lucia falls short of that. The rooms are small and this is not shown in the photos, as they are misleading. The back end of the hotel has a horrible view unless you're into staring at a red high wall. The staff try to be friendly but are a bit... More 

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1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Excellent location, nice room with two baths, but housekeeping was poor and the wifi did not work over half the time even though we were only on third floor. Housekeeping was inconsistent, sometimes restocking the minibar, sometimes not, and showing up as late as 4 pm. We were there a week and our hallway was never vacuumed and always had... More 

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Ho Chi Minh City, Vietnam
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Hotel Lucia in PDX. First of all, location is great. Second of all, service is fantastic (staff is super friendly). Rooms are nice, modern and spacious. Deli serving breakfast (which is part of the Hotel) is fantastic too. Overall, I would return and recommend the hotel to anyone travelling to Portland.

Was this review helpful? Yes
Nick S, Manager at Hotel Lucia, responded to this review

What a lovely review! We pride ourselves off of our reputable customer service that works to make sure our guests are 100% satisfied. The Portland Penny Diner is one of our go-to spots for breakfast as well, you can't beat their breakfast sandwiches! Nick AFOM More 

Sarasota, Florida
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I spent one night here during a west coast road trip we just completed. This hotel is very nice and located in the heart of things. Lots of shops, restaurants, and places to go see. The hotel is very modern and the staff was very friendly and professional. They had construction going on so their lobby was... More 

Was this review helpful? Yes
Nick S, Manager at Hotel Lucia, responded to this review

We sincerely apologize for the issues you encountered during your stay. I assure you this is a rarity and we would love to host you again to deliver the service we are known for. Thank you for your kind words in regards to our staff and location. We hope we can welcome you back soon! Nick AFOM More 

Seattle, Washington
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Hotel Lucia on the 18th of april , 2015 and were quite disappointed, especially considering the price. With tax and no hotel extras, the price was 330.00. We asked first thing in the morning for a possible early check in, but were given excuse after excuse, until we were finally able to check... More 

Was this review helpful? Yes 2
Perth
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location, very friendly staff throughout the hotel and comfortable bed. The room comes with an amusing mini bar selection including a cute bottle of Portland rain? A great restaurant downstairs open for breakfast, lunch and dinner and the location was perfect for walking out to our destinations or hailing a cab. Would definitely stay again.

Was this review helpful? Yes
Nick S, Manager at Hotel Lucia, responded to this review

We are ecstatic you enjoyed our mini bar selection. We do enjoy having cabs available right on the corner! We can't wait for the opportunity to welcome you back! Nick AFOM More 

Portland
1 review
4 of 5 stars Reviewed 4 weeks ago

This "boutique hotel" is really nice: comfortable and in the city center. A nice place to stay few minutes to all amenities, restaurant, shops. The standard room is maybe small. The staff is always very gentle and helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes
Nick S, Manager at Hotel Lucia, responded to this review

We love being at the epicenter of all of the fun activities Portland has to offer. Thank you for staying with us and your lovely words about our accommodating staff. We truly hope we have the opportunity to host you again. Nick AFOM More 

Healdsburg
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice spot in downtown Portland, but the room with the queen bed was very small (didn't feel like a true Queen - I actually thought it might be a double). I hit my shin on corner of bed within minutes of arriving, as there was very little room to get by. After our first night we moved to a room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Nick S, Manager at Hotel Lucia, responded to this review

We do enjoy having a plethora of room options for our guests to choose from. It is wonderful to hear we were able to find a room that was more suitable to your preferences. We hope you consider us on your next trip visiting Portland. Nick AFOM More 

Surrey, Canada
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a fantastic stay. The room was clean and comfortable and the bed great. The staff were wonderful, especially Jennie at the front desk. The location of this hotel is excellent for taking advantage of the food and drink options available in Portland. We will stay here again!

Was this review helpful? Yes
Nick S, Manager at Hotel Lucia, responded to this review

What an excellent review! It is truly excellent to hear that you had such a pleasant stay with us. We are looking forward to when you return! Nick AFOM More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 5 weeks ago

The hotel Lucia is a very good place to stay in Downtown Portland with easy access to shopping. The staff were very courteous and helpful. Although the room size was small, compared to the other hotels I have stayed, it was clean and comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes
Nick S, Manager at Hotel Lucia, responded to this review

We love hearing about our guests thoroughly enjoying the details of our property that make it great. Thank you for your kind words regarding our staff and preparation of the room prior to your arrival. You are the priority and we take your satisfaction very seriously. Nick AFOM More 

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