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Comfort Inn & Suites Portland International Airport


Comfort Inn & Suites Portland International Airport
Hotel class 2 of 5
5019 NE 102 Avenue, (Red Lion Inn & Suites Portland Airport), Portland, OR 97220
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Traveler Reviews

52% Recommend
3.0 of 5 stars 23 reviews
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By trip type
All (23)
[ Date ] [ Rating ]
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4 of 5 stars
RTravelFamily 11 contributions
Wichita, Kansas
Jun 2, 2009 | Trip type: Family

The hotel was great. Rooms, pool, whirlpool and complimentary breakfast were nice. They also had a computer/printer for guests to use in the lobby. The location was the only problem. It was out of the way for our needs. more

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1 of 5 stars
gyw820 5 contributions
aloha
Feb 23, 2009 | Trip type: Couples

Sofa was filled with chip crumbs. No water pressure for the shower. 3 trains passed by blowing horns between midnite and 8am. Could get same price at other properties. Staff were nice and friendly but that is expected. more

Awesome
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5 of 5 stars
whataload 10 contributions
Costa Mesa, CA
Oct 8, 2008 | Trip type: Friends getaway

If you're okay with staying east of the downtown, then this is great great and affordable place to stay. The rooms were spacious, with free wi-fi in room, computer and printer for guest use in the library, hot breakfast each morning, laundry room, pool, exercise room, lots of parking and a gas station next door to fuel up for any... more

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3 of 5 stars
CountryTravelerUSA 11 contributions
USA
Aug 11, 2008 | Trip type: Couples

Hotel was repaving parking lot so entrance was a bit difficult. Room was large and comfortable with microwave and small frig. One problem with our room was the location next to the pool with lots of noisy children and teens. It finally simmered down after 10 pm. Desk staff was helpful and did wake up call and arranged for our... more

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1 of 5 stars
n0thappy 1 contribution
bend
Apr 10, 2008 | Trip type: Business
0/1 found this review helpful

I am not one to complain, but this hotel truly needs to focus on improving their customer service. I booked a room using Choice Hotels website and called an hour later with a special request. The front desk reservationist Stephanie was very rude and unhelpful, and offered no assistance to my request. With such poor customer service, I decided to... more

Management response from
Comfort97220, General Manager

We at the Comfort Inn & Suites pride ourselves on our customer service. We do have a cancellation deadline and ask all guests that if they need to cancel to do so before the deadline has passed.

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2 of 5 stars
thatsnotfab 1 contribution
Colorado Springs, CO
Mar 25, 2008 | Trip type: Couples
1/1 found this review helpful

The room here was great, clean and looked just like the pictures on the website, but sleep was constantly interrupted thanks to the trains going through, always using their horns, regardless of the time of day (or night). We thought planes would be the noisemaker since it's near the airport, but it's always the trains, haha. Otherwise, the hotel itself... more

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2 of 5 stars
beachfrontdianna 3 contributions
Lincoln City, Oregon
Jan 13, 2008 | Trip type: Business, Couples
1/1 found this review helpful

Front desk staff was very nice and area knowledgeable. BUT we were in a Jacuzzi suite that faced the backside of the hotel. TRAINS went by all night (about 1 an hour) BLOWING a whistle/horn. We are NOT picky people when it comes to hotels - the tub had soap scum from previous guest - but when called the staff... more

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4 of 5 stars
Cloud_Breaker 21 contributions
Sparks, NV.
Sep 3, 2007 | Trip type: Solo travel

I really enjoyed my stay here. The room was clean and comfortable and the staff was helpful. It's only 2 blocks to the light rail line which can take you to downtown Portland, Beaverton, Gresham, and Hillsboro. more

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4 of 5 stars
viton23 1 contribution
Franklin Park NJ
Aug 26, 2007 | Trip type: Couples
2/2 found this review helpful

First, as previous posters have already stated this property is no longer a Red Lion, it is now a Comfort Inn & Suites. Now for my comments.... While this hotel is not in the center of town it is very convenient to the airport, less than a 10 minute drive. The MAX, which is part Portland's excellent public transportation system... more

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1 of 5 stars
jim914109 4 contributions
New Yorker
May 11, 2007 | Trip type: Business, Solo travel
3/4 found this review helpful

It is important to know that there are two Red Lion Inns at the Portland Airport - one fairly nice, and one gosh awful. I have stayed at both. I think the good reviews that are showing up for this hotel are really meant for the other Red Lion, which is on 89th Ave. I recently stayed at this Red... more

Management response from
Comfort97220, General Manager

Our Hotel is the Comfort Inn & Suites at the Portland Airport. We have brand new pillowtop mattresses. We were built in 1999 and keep our hotel in excellent condition. Our rooms are actually mini-suites, oversized with either a couch or comfortable chair. For your protection we do require both the valid credit card and photo ID to be presented...

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Comfort Inn & Suites Portland International Airport Also Known As

Address: 5019 NE 102 Avenue, (Red Lion Inn & Suites Portland Airport), Portland, OR 97220