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Comfort Inn & Suites Portland International Airport


Hotel class 2.5 of 5
5019 NE 102 Avenue, (Red Lion Inn & Suites Portland Airport), Portland, OR 97220
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Reviews you can trust

61% Recommend
3.0 of 5 stars 28 reviews
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All (28)
[ Date ] [ Rating ]
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3 of 5 stars
caddymom01   8 contributions
Oregon
Oct 21, 2009

I brought my 3 year old daughter to Portland for a mini vacation for my birthday. We stayed sunday and monday night and wish we could have stayed longer. Upon check-in, the desk agent was not overly welcoming but pleasant enough. I was surprised with the size of our room, it was much larger than I'm used to for the... more

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3 of 5 stars
FieroAlex   24 contributions
Montreal, QC
Jul 21, 2009 | Trip type: Business

Located only a few minutes away and offering a free shuttle service to and from the airport this Comfort inn seems to be a good deal. The positives, the rooms and hotel were very clean! There is a guest computer and they offer photocopies and faxes however at $1.00 per page). I can only say positive things about the staff... more

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3 of 5 stars
zentree   3 contributions
Christchurch, New Zealand
Jul 18, 2009 | Trip type: Family

Reception staff were unhelpful, bordering on rude. We stayed in the third floor, where the room was clean, although with hand basins outside the bathroom (not the most comfortable location). The hotel is very close to the airport, but there was no noise coming from it. However, one could hear train horns and street traffic sometimes. Our airconditioner was extremely... more

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4 of 5 stars
RTravelFamily   11 contributions
Wichita, Kansas
Jun 2, 2009 | Trip type: Family

The hotel was great. Rooms, pool, whirlpool and complimentary breakfast were nice. They also had a computer/printer for guests to use in the lobby. The location was the only problem. It was out of the way for our needs. more

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1 of 5 stars
gyw820   5 contributions
aloha
Feb 23, 2009 | Trip type: Couples

Sofa was filled with chip crumbs. No water pressure for the shower. 3 trains passed by blowing horns between midnite and 8am. Could get same price at other properties. Staff were nice and friendly but that is expected. more

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5 of 5 stars
whataload   10 contributions
Costa Mesa, CA
Oct 8, 2008 | Trip type: Friends getaway

If you're okay with staying east of the downtown, then this is great great and affordable place to stay. The rooms were spacious, with free wi-fi in room, computer and printer for guest use in the library, hot breakfast each morning, laundry room, pool, exercise room, lots of parking and a gas station next door to fuel up for any... more

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3 of 5 stars
CountryTravelerUSA   11 contributions
USA
Aug 11, 2008 | Trip type: Couples

Hotel was repaving parking lot so entrance was a bit difficult. Room was large and comfortable with microwave and small frig. One problem with our room was the location next to the pool with lots of noisy children and teens. It finally simmered down after 10 pm. Desk staff was helpful and did wake up call and arranged for our... more

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1 of 5 stars
n0thappy   1 contribution
bend
Apr 10, 2008 | Trip type: Business
1/2 found this review helpful

I am not one to complain, but this hotel truly needs to focus on improving their customer service. I booked a room using Choice Hotels website and called an hour later with a special request. The front desk reservationist Stephanie was very rude and unhelpful, and offered no assistance to my request. With such poor customer service, I decided to... more

Management response from
Comfort97220, General Manager

We at the Comfort Inn & Suites pride ourselves on our customer service. We do have a cancellation deadline and ask all guests that if they need to cancel to do so before the deadline has passed.

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2 of 5 stars
thatsnotfab   1 contribution
Colorado Springs, CO
Mar 25, 2008 | Trip type: Couples
1/1 found this review helpful

The room here was great, clean and looked just like the pictures on the website, but sleep was constantly interrupted thanks to the trains going through, always using their horns, regardless of the time of day (or night). We thought planes would be the noisemaker since it's near the airport, but it's always the trains, haha. Otherwise, the hotel itself... more

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2 of 5 stars
beachfrontdianna   3 contributions
Lincoln City, Oregon
Jan 13, 2008 | Trip type: Business, Couples
1/1 found this review helpful

Front desk staff was very nice and area knowledgeable. BUT we were in a Jacuzzi suite that faced the backside of the hotel. TRAINS went by all night (about 1 an hour) BLOWING a whistle/horn. We are NOT picky people when it comes to hotels - the tub had soap scum from previous guest - but when called the staff... more

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Comfort Inn & Suites Portland International Airport Also Known As

  • Portland Comfort Inn
  • Comfort Inn Portland
Address: 5019 NE 102 Avenue, (Red Lion Inn & Suites Portland Airport), Portland, OR 97220