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All 133 Portland hotels

Hilton Garden Inn Portland Airport

2.5 of 5 Hotel   |   12048 NE Airport Way, Portland, OR 97220
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Ranked #43 of 133 hotels in Portland
A recent review
5 of 5 stars reviewed 2 days ago
Harvey I North Ogden, Utah
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223 people have reviewed this hotel

Traveler rating
    79
    79
    37
    22
    6
See reviews for
45
63
20
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
North Ogden, Utah
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was schedule for another night in a Rodeway Inn at the Portland airport. The Hilton Garden Inn saved us. The customer service was 5 star. The facilities were nice and clean. In fact, the place was spotless. Our breakfast we ordered was delicious. I can't say enough good things about this hotel. Don't waste money on one of these... More

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Tucson, Arizona
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Front desk not there most of the time and when there are not greetings guest. Lack of towels need more motivated people to work at this hotel. Awful windows views not courtesy breakfast either. I DON'T UNDERSTAND WHY I HAVE TO LIMIT THE WORDS OF MY COMMENTS ON TRIPADVISOR

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Hong Kong, China
Top Contributor
141 reviews 141 reviews
135 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've stayed in Hilton Garden Inn Portland Airport on a Friday night in mid August because of a visit to my friends in Portland. The hotel is close to the Airport, though it is not that close when compared with two other Hilton properties, namely Embassy Suites and Hampton Inn. Nevertheless, there is a on-demand shuttle that you can use... More

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Newport, Oregon
Contributor
20 reviews 20 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

You have probably seen the positive write up from a year or so again. This experience was not so good-- not even close. First- beware. You can book the room from the Hilton web site but if you choose to pay in advance for a discount room, you will actually be booking through Expedia. That means your points won't count... More

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Northern VA
Top Contributor
76 reviews 76 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed at several HGI properties. The service at this location was good, not great, compared to other HGI locations, and not as good as the nearby (pricier) Hampton Inn. This location is a bit farther from the airport, although still close by for a quick complimentary van ride to the airport. It is adjacent to a Mickie D's.... More

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Vienna, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This hotel is NOT convenient. My wife and I called for a shuttle after we had retrieved our luggage, and were told the shuttle was "on its way." 20 minutes and another call later we were told the same thing. 35 minutes and another call later we got the same message. We ended up arriving at the hotel almost one... More

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HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Again, please accept our apologies for your wait to catch our complimentary shuttle. We do run our shuttle for our three hotels that are within three blocks of each other and this was a business decision made by our Corporate office. The wait for our shuttle has added on a few minutes on both ends but never should you have... More

SPRINGFIELD
Top Contributor
54 reviews 54 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because the price was attractive, and it was close to PDX. The place met our expectations and needs for a one night stay. Responsive staff, shuttle was effecient, the only downside was breakfast was not included in our stay. There was a McDonald's next door so needs were easily met. Interestingly, the mattress was in need... More

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HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to send in your review. We appreciate your good comments about your stay with our hotel. I do apologize about the bed. We are in the process of replacing some of the beds that have been failing, so hopefully this will not be an issue anymore. I hope you will choose our... More

Knoxville, Tennessee
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Rooms are clean, quiet, and decorated tastefully. The restaurants food selections are ample and healthy. The staff is the best part. There is a desk clerk by the name of Linda that knows what it means to provide customer service...I recommend this hotel if you are going to Portland to conduct business.

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HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thanks for the great review! We do have a great staff here and I will pass on your comments. Thank you again and we hope that you will stay with us again! Liz More

Pisgah Forest, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our brief stay in the Portland area was very enjoyable. We want to return for a longer stay and we will definitely stay here again. Our room was very quiet and clean and the front desk manager welcomed us warmly and made us aware of all of the hotel amenities. He was able to recommend severeal options for dinner and... More

Review collected in partnership with Hilton Garden Inn

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HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your nice review. I am glad that you enjoyed your time in Portland and we will look forward to your return! Liz More

new jersey
Top Contributor
68 reviews 68 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was perfect for our needs with a friendly welcoming staff, complimentary coffee and water and a very large, clean room with sofa , desk and TV . There is a great indoor pool and whirlpool and a small work out room. It has everything we could ask for including a kurig machine for my morning coffee!! What makes... More

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HGI01, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for the awesome review! I will make sure that I forward your comments to Linda.. We hope to see you again!! Sincerely, Liz More

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Additional Information about Hilton Garden Inn Portland Airport

Address: 12048 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hilton Garden Inn Portland Airport 2.5*
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Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#32 Romantic Hotel in Portland #33 Family Hotel in Portland #43 Business Hotel in Portland #43 Spa Hotel in Portland
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Number of rooms
121

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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