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Residence Inn Portland Downtown / RiverPlace

#28 of 133 Hotels in Portland
Certificate of Excellence
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2115 SW River Parkway, Portland, OR 97201
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Residence Inn Portland Downtown / RiverPlace
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Residence Inn Portland Downtown / RiverPlace
Residence Inn Portland Downtown / RiverPlace
Residence Inn Portland Downtown / RiverPlace
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480 reviews from our community

Traveler rating
    240
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    43
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waimanalo
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best place to stay when popping in on my granddaughter in college in Portland. She appreciates the 'home life' as a break from her dorm ... we just 'chill' and feel at home. And ... we spend hours catching up over the sumptuous buffet breakfast. The buffet staff are like family - always smiling and kind. In fact, all the... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Susurrus, We're grateful to know that your visit to Portland was fabulous, including every aspect of your stay at Residence Inn RiverPlace. Thank you for taking time to comment on the service you received, the quality of the breakfast, the spaciousness of your suite and the other amenities you enjoyed. We do receive many positive reviews about our large... More 

Bend, Oregon
Top Contributor
78 reviews 78 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful property with rooms I could easily live in. Comfortable, clean, well-appointed and blessedly quiet room. Friendly, personable staff that went out of their way to greet me with a "Good morning" each am. (A nice way to start the day - a smile and a friendly greeting!) Good breakfast each morning and a more than generous evening event on... More 

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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear JLBabbitt, Your comments are very much appreciated - thank you for taking time to write a review about your stay at Residence Inn RiverPlace. I will be sure to share your kind comments about the service you received with our staff - they are the biggest asset to the hotel and although appreciation from the management team goes a... More 

Lajolla
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Here is the good, bad and ugly. Good: staff- exceptionally friendly, in a genuine sense, not over practiced. I felt that staff really enjoyed what they were doing. Room was very spacious and nice. I felt very comfortable. There was construction going on, but it was minor and well controlled. No noise. The fitness room was medium sized. Free weights,... More 

Was this review helpful? Yes 3
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear PrometheusOne, Customer satisfaction is the cornerstone of our business and your comments validate that we are doing something right! Thank you very much for your detailed review and for the high marks for cleanliness and service. We hope your business travel allows you to return in the future, More 

Los Angeles, California
Top Contributor
211 reviews 211 reviews
40 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed February 14, 2015

The river front restaurants are a short walking distance but it is not a central location to downtown Portland. The street car is located one block from the hotel and the OHSU tram is about a 10 minute walk. For please, I prefer to stay in the heart of downtown. If it is for OHSU, this hotel is a good... More 

Was this review helpful? Yes 1
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Bacong F, We are thankful for your comments and glad to know that you took advantage of the Portland Streetcar. Despite the presence of renovations at the hotel, we hope the rest of your experience was pleasing. Thank you for being our guest. More 

Twinsburg, Ohio
Top Contributor
209 reviews 209 reviews
55 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed February 12, 2015

This was a quick in and out trip so I did not have much time to get to know the staff. Check in was fast and friendly. This is a very large hotel, and most of it has been recently remodeled. The rooms were very large, and the room I was in had a full large kitchen and a square... More 

Was this review helpful? Yes 1
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Bruce C, Thank you for the review and for rating us "5 stars" for our rooms and service! We look forward to having you stay longer next time you visit downtown Portland so that you can truly experience all that our city has to offer. More 

Laguna Niguel, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 12, 2015

Hotel is located near downtown but more appropriately right next to a double decker freeway ramp. It was loud all night. They were doing construction on hotel so that was loud all day and an inconvience as you had to walk around the entire hotel, in rain, to get to your car. $29 parking fee was way too high. You... More 

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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear MW, Thank you for your valuable feedback. We strive very hard to maintain the hotel's overall look and appearance which sometimes requires essential renovations. I am very sorry that your trip was less than extraordinary because of this fact. We hope you will come see us again and our staff can provide a cityview suite that does not face... More 

Salem, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2015

We stayed in your hotel while in Portland celebrating our youngest daughter's 21st birthday. The customer service we received was excellent and the accommodations wonderful. After an evening of dinner, dancing and singing we returned to our suite only to find a bottle of champagne and a very thoughtful birthday note from Jamelyn and Carrie to our daugther!! Thank you... More 

Was this review helpful? Yes 2
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Mr. and Mrs. B, Thank you for sharing your comments regarding your experience at our hotel. We're thrilled to know that your family had a wonderful celebration for your daughter's big milestone. Customer satisfaction is the cornerstone of our business and we are thankful that you had a perfect stay here at Residence Inn RiverPlace. Come see us again... More 

Buena Vista, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

This is a great hotel with a great location. The rooms have been newly re-done so everything is very clean and up to date. The staff if very helpful and bent over backwards to accomadate our requests. Also it has the proximity to donwtown but the feel of a quaint neighborhood. You can walk to downtown in 5 minutes but... More 

Was this review helpful? Yes 2
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Lindy C, We are glad that you enjoyed our new suites and location here at Residence Inn RiverPlace! Thank you very much for sharing your feedback - we appreciate your review! More 

Vancouver, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

The location is close to the water and a 20 mins walk to dt. I enjoyed the walk very much. The rooms are quite big and the beds are comfy. Breakfast is average and always busy. The staff is very kind and helpful as much as they can be. There is also a pub very close by with great prices... More 

Was this review helpful? Yes 1
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear EMV27, Thank you for sharing feedback about your stay at the Residence Inn Portland Downtown RiverPlace. We've had mild weather this winter and it's definitely allowed our visitors to take advantage of the Willamette Riverwalk. It sounds like you discovered many local spots downtown during your visit! I'm glad to know that you found the rooms comfortable as well... More 

Edwardsville, Illinois
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 2, 2015

Staff was very friendly and helpful. Dogs allowed but note well on website states pet fee $25. That is per day, which it does not state. Room very nice. Breakfast really good but be warned it can be crowded. Workout room was very nice as was the swimming pool. Monday through Wednesday they offer light evening snacks and drinks in... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear WestChesterLodge, Thank you for recommending Residence Inn RiverPlace to other visitors considering a stay in downtown Portland. We're thrilled to hear your favorable comments about our complimentary breakfast and our evening social events as well. Happy New Year! More 

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