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Residence Inn Portland Downtown / RiverPlace

#28 of 133 Hotels in Portland
Certificate of Excellence
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2115 SW River Parkway, Portland, OR 97201
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Residence Inn Portland Downtown / RiverPlace
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Residence Inn Portland Downtown / RiverPlace
Residence Inn Portland Downtown / RiverPlace
Residence Inn Portland Downtown / RiverPlace
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496 reviews from our community

Traveler rating
    250
    181
    45
    13
    7
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180
116
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here while in town for the Rock N Roll Half Marathon. The staff at the hotel, especailly the front desk staff were super helpful, friendly and went out of their way to make us feel welcome. The beds were super comfy, and the breakfast was great too. We will be back for sure. Thank you.

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Margo G, Congratulations on finishing the Portland Rock N Roll Marathon! It's always a great event and we're glad to be part of it by hosting many of the runners. We're glad you had a positive experience with us - we aim to please! Thank you for being our guest. We look forward to seeing you next year. More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved this property. We had three separate rooms: bathroom, bedroom and lifing room/kitchen. The kitchen was dully stocked and had a full sized refrigerator. Our room overlooked the river and we could walk along the riverfront.

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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Teresa01Atlanta854, Thank you for sharing your comments about Residence Inn - Portland Downtown RiverPlace with the Trip Advisor community! We're glad you enjoyed being downtown and our location along the river walk. Thank you for being our guest. More 

Collingwood, Australia
Top Contributor
231 reviews 231 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

once booked, which i did on line through venere.com i received confirmation email of 2 rooms under my name. two weeks prior, i called the hotel direct and checked my booking, 2 rooms were confirmed. one the actual day, as we drove from seatlle to portland, i again called the hotel to let them know we would be checking in... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear 1mightlymouse, Thank you for staying with us at Residence Inn Portland Downtown RiverPlace. My apologies for the frustration you experienced. From what I understand, the reservations you made using the third party website were not both booked in your name which led to the miscommunication. We strive to offer solutions in every situation and I'm glad to know that... More 

Las Vegas, Nevada
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I believe this property has recently been remodeled. Beautiful rooms, clean throughout, Breakfast area is top notch and well stocked. Staff was exceptionally nice, not always best informed. Check gave no real information. I think clerk was subbing from another dept. Handed me the keys and said to call with any questions. Laundry was not delivered or posted to my... More 

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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear rcarlson1968, Thank you for choosing Residence Inn RiverPlace. It's nice to hear that you found our new suites both beautiful and clean. We're also glad that you enjoyed our complimentary breakfast buffet. We strive to provide exceptional service for every guest and it sounds like we missed the mark on a few things this stay but I'm thankful that... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Let me start by saying that the purpose of my trip, was strictly for business. I was responsible for a crew of six people (photo shoot) that flew in from out of the country. In my line of business I travel quite frequently, however, I had not yet been to Portland. This hotel was an excellent choice for us on... More 

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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Kyoko K, We sincerely appreciate your thorough review and our entire team will be overjoyed to know that your group had such an excellent experience at Residence Inn RiverPlace! It is always difficult to make a decision on hotel accommodations on behalf of others but we're happy to know that you received praise for choosing our hotel. Thank you... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spend 3 days in Portland for my birthday. When we arrived at RiverPlace we were initially impressed by the friendliness and helpfulness of the staff. They recommended restaurants, told us of nearby attractions and told us what would be the best modes of public transportation. The room was spacious, clean, tastefully decorated and equipped with all... More 

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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear HattieN, We appreciate your review and are thankful to know that you found everyone at the Residence Inn RiverPlace to be helpful and accommodating. Thank you for staying with us! More 

Burnaby, Canada
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I spent 1 night in the hotel in town for the Timbers v. Whitecaps game in May . I found the hotel to be clean and the room spacious and well laid out. I had a room facing the rear of the hotel on the 4th floor and had no issues with traffic noise. The breakfast was good a excellent... More 

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Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Maxf911, Thank you for your review! Based on your comment, we hope to earn a 5-star rating the next time you return. Go Timbers! More 

Anchorage, Alaska, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 22, 2015

I went to Portland for a 4 day weekend trip and loved staying at RiverPlace. We were right on the waterfront and had easy access to restaurants and Saturday market. We had 3-4 people each night and I slept on the pull out couch bed and was wonderfully surprised how comfortable it was. They had just updated a bunch of... More 

Was this review helpful? Yes 2
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Michelle J, We LOVE to hear how much you "loved staying here!" As you mentioned, we just completed a full renovation of all our suites and are thrilled to know that you and your friends found the new sofa beds comfortable too. We're so glad you got to experience Saturday Market and hope everything else about your extended weekend... More 

Bellevue, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 21, 2015

This was a nice place. The rooms are nice and new. Our room had a balcony that I liked most. The bed was very comfortable. The streetcar is literally right outside which is nice to get into downtown. Had the standard Residence Inn breakfast which was right start of the day. The pool and hot tub were good to end... More 

Was this review helpful? Yes 1
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear D_Sourabh, Thank you for choosing Residence Inn - Portland Downtown RiverPlace for your recent visit in Portland. Thank you for commenting on our new suites - we're glad you received one of our balcony suites as you requested! We're also glad to know how convenient the Portland Streetcar was for you. Your feedback is greatly appreciated. More 

California
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 21, 2015

Stayed here for 3 nights and didn't want to leave. Employees are friendly and so helpful. It was my birthday weekend and Jamelyn who checked me in at the front desk sent me a birthday surprise. Breakfast employees were pleasant and always greeted me with a smile. Better than average breakfast with fresh fruit, good coffee and lots to choose... More 

Was this review helpful? Yes 1
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear DeeDeeCalifornia, We're tickled that you chose to stay with us for your birthday weekend. I'm glad Jamelyn and the rest of our team exceeded your expectations! Thank you for taking time to share your experience about Residence Inn - Portland Downtown RiverPlace with the Trip Advisor community. We hope to see you back soon. More 

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