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Residence Inn Portland Downtown / RiverPlace

#27 of 133 Hotels in Portland
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2115 SW River Parkway, Portland, OR 97201
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Residence Inn Portland Downtown / RiverPlace
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Residence Inn Portland Downtown / RiverPlace
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503 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

The best hotel along the river in downtown Portland. The hospital staff (Ashley and Jamelyn) are the best as they always welcome you with a warm smile. If you are traveling for work, there is no better place to stay - I have been here for 463 days!

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear realrexy, Thank you for calling Residence Inn RiverPlace your home for such a long stay! We're glad to know that our staff made you feel welcome during the duration of your time here and that you have enjoyed our location along the Willamette River. Many thanks for your loyalty to our hotel! More 

indonesia
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location is terrific and right near the river, where in can walk/ run for the length of downtown. Multiple cafes and restaurants in immediate area to suit all tastes. Rooms were terrific and we kept. Staff was friendly, accommodating and very professional . Breakfast crew was wonderful ! Cudos to them for having the Ronald McDonalds floor - humbling... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear gregers1Indonesia, Thank you for your kind review and for rating the hotel "5 stars" overall. We're glad you enjoyed our location and the many things nearby the hotel here downtown at South Waterfront. We hope to see you back soon! More 

Chandler, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

I spent about 22 months in this hotel, I never felt more at home. The staff was exceptional and went above and beyond constantly exceeding my exceptions. I even stayed during the remodel of this hotel and can honestly say that it was better than expected. The hotel kept delivering/performing as I would expect. I more than enjoyed my time... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Meghan, It is long term guests like you that make our jobs so worthwhile and we're glad to know that your time here was memorable. We miss you! Thank you for your patience during our renovation and for being such a big advocate for Residence Inn RiverPlace. You can always call this place home and you will always be... More 

Liverpool, United Kingdom
Level Contributor
136 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

booked 2 rooms both excellent, plenty of room to relax in and a kitchen if you wanted. Breakfast was ok but not set out well, but please can you get better coffee, my son and Daughter in law could not drink it (my daughter in law is from USA), we had to go out and buy coffee before we stared... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear bjdigg, Thank you for your review and for mentioning how exceptional your suite was here at Residence Inn RiverPlace, along with the service you received! We understand your need for better coffee and this is one of those things that is a matter of personal taste so it can be difficult to find the perfect balance. We appreciate your... More 

Provo, Utah
1 review
5 of 5 stars Reviewed 1 week ago

We rolledI in from a long day of travel, and were greeted by absolute excellence. Our family just eased in and relaxed in comfort and style. I feel like this hotel "thought of everything" and creates a feeling of being well taken care of. I was especially impressed by Ashley Hood who helped us at the desk to find a... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Andrea C, Thank you very much for the high rating of your experience at Residence Inn RiverPlace. We strive for excellence in all we do but hearing that we are succeeding first hand is even more rewarding to our team. Kudos to Ashley at the front desk for making your experience so memorable. Thank you for being our guest... More 

Seattle, Washington
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Due to a job transfer, I have been spending three weeks per month in Portland, almost exclusively at the Residence Inn - RiverPlace. The accommodations are very pleasant, with plenty of space for two or more - and very well designed. Lots of outlets in convenient places, a well stocked kitchen; even a little jar of mints on your kitchen... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Lisa D, Thank you for recognizing our wonderful staff members that have made you feel at home here at Residence Inn Portland Downtown RiverPlace. We're delighted to know that you are pleased with the outcome of our remodel and that you continue to come back again and again. It's reassuring to know that your transition and time away from... More 

Santa Monica, CA
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here for three nights while traveling with our our toddler and visiting friends in the Portland area. The Residence Inn is not fancy and is not in the heart of all Portland has to offer, but it was extremely comfortable and convenient. It worked really well for us and I would stay here again. Location: The hotel... More 

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear bl12, It sounds like you had a chance to soak up Portland and the many unique things that people love about the Rose City! We're glad that you enjoyed the hotel and the services and amenities we offer - I agree the suites are ideal for traveling with kids (especially little ones). Thank you for taking time to share... More 

Vancouver, Canada
2 reviews
5 of 5 stars Reviewed 5 weeks ago

We stayed here while in town for the Rock N Roll Half Marathon. The staff at the hotel, especailly the front desk staff were super helpful, friendly and went out of their way to make us feel welcome. The beds were super comfy, and the breakfast was great too. We will be back for sure. Thank you.

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Margo G, Congratulations on finishing the Portland Rock N Roll Marathon! It's always a great event and we're glad to be part of it by hosting many of the runners. We're glad you had a positive experience with us - we aim to please! Thank you for being our guest. We look forward to seeing you next year. More 

Atlanta, Georgia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 27, 2015

Loved this property. We had three separate rooms: bathroom, bedroom and lifing room/kitchen. The kitchen was dully stocked and had a full sized refrigerator. Our room overlooked the river and we could walk along the riverfront.

Was this review helpful? Yes
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear Teresa01Atlanta854, Thank you for sharing your comments about Residence Inn - Portland Downtown RiverPlace with the Trip Advisor community! We're glad you enjoyed being downtown and our location along the river walk. Thank you for being our guest. More 

Collingwood, Australia
Level Contributor
238 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed May 20, 2015

once booked, which i did on line through venere.com i received confirmation email of 2 rooms under my name. two weeks prior, i called the hotel direct and checked my booking, 2 rooms were confirmed. one the actual day, as we drove from seatlle to portland, i again called the hotel to let them know we would be checking in... More 

Was this review helpful? Yes 1
Brenda A, General Manager at Residence Inn Portland Downtown / RiverPlace, responded to this review

Dear 1mightlymouse, Thank you for staying with us at Residence Inn Portland Downtown RiverPlace. My apologies for the frustration you experienced. From what I understand, the reservations you made using the third party website were not both booked in your name which led to the miscommunication. We strive to offer solutions in every situation and I'm glad to know that... More 

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