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Staybridge Suites Portland Airport

#8 of 133 Hotels in Portland
Certificate of Excellence
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11936 NE Glenn Widing Drive, Portland, OR 97220
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Staybridge Suites Portland Airport
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Staybridge Suites Portland Airport
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291 reviews from our community

Traveler rating
    193
    77
    16
    5
    0
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119
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bend, Oregon
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is very nice, the rooms very clean, the whole thing very nice and affordable. Somebody was smoking last night and I hope they were kicked out. Filthy idiots. The hotel and staff are wonderful. Dogs allowed in ground floor suites. Very nicely set up.

Was this review helpful? Yes
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you for the great review! It’s wonderful to know you noticed the pride we take in cleanliness and appearance of the hotel. I will surely pass forward the wonderful comments about our staff! We do have a fantastic award winning staff and absolutely love it when guests encounter that excellent customer service! I am terribly sorry you encountered someone... More 

Coos Bay, Oregon
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Anytime we fly in/out of PDX we stay at this hotel. We love the décor (very NW lodge feeling), the suites with full kitchens and separate bedrooms, breakfast selections and quality, fresh baked cookies in the evening and the free shuttle. The 'park, stay and fly' option is great for anyone not interested in leaving their vehicle at the airport... More 

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thanks for the great review! We are so glad you enjoyed your stay with us! Yes, we do have great park n’ fly packages to make it more affordable for our guest to come and go. It’s wonderful to hear you stay with us every time you come into Portland and you take advantage of our free shuttle! We appreciate... More 

Boise, Idaho
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I travel with my husband on his business trips quite often. This hotel was very accomodating, the staff was all friendly and curtious. Working in the hotel industry myself I am pretty picky :-) Breakfast was very nice the first day, less fruit selections the following but hotel breakfast are never high on our expectation list. The grounds were very... More 

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you very much for taking time to write a review! We are so glad you found us to be very accommodating! I think all of us who working in the industry have higher standards and it is wonderful to see reviews from other partners fill the review with nothing but wonderful things to say about the staff, cleanliness, presence... More 

Walla Walla, Washington
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Whenever we travel with our whole family or are chaperoning small groups of students, we look for a Staybridge suites. We have found them to be clean and well appointed with very friendly staff. This was the first time we stayed at this particular Staybridge and we were not disappointed. Once again the rooms were clean and up-to-date, the staff... More 

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

We are so glad you found the perfect place that can accommodate for your large group! Yes, we know breakfast is very important and will always go out of our way to accommodate your needs and requests if possible. I’m glad leaving early in the morning, we were able to get everyone feed and out the door on time by... More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

I choose this hotel primarily based on the online reviews (top ten for reviewed Portland hotels at any cost). There are more than a dozen options if you want to stay at a hotel by the Portland airport and I was booking with somewhat short notice for a trip out of town and wanted to find something that was newer... More 

Was this review helpful? Yes 1
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you so much for the great review! It’s wonderful to hear our reviews made us stand out in selecting your hotel choice in Portland! Thank you for sharing the three things that stood out the most. “how clean the rooms were, how friendly the staff was and what a great value you got” We strive to provide our award... More 

Oak Creek, Wisconsin
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 11, 2015

This is my go to hotel in the Portland area and the main reason is the staff. The room size is great and it is especially nice having separate sleeping and living areas and the kitchen is a real bonus - but it is the staff that make this place the best. They genuinely care about their guests and they... More 

Was this review helpful? Yes 1
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Wow!!! Thank you so much for sharing your great experience. We are very pleased to hear we are your “go to place in Portland” The comments you made about our staff genuinely caring about or guests is very true! We will “do everything possible to make your stay a great one.” Thank you for recommending us, we are glad you... More 

Senior Contributor
36 reviews 36 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

Staybridge is the best....best service, best breakfast, best rooms. We even had a light dinner and wine one evening. The desk personnel were probably one of the best during our stay. I can't say enough good things.

Was this review helpful? Yes 2
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Happy New Year!! Thank you so much for the amazing compliments! We are so please you find us to be the best in service, best in breakfast, and have the best rooms. We are very grateful to hear you enjoy the dinners and wine, we take great pleasure in serving our guest and providing them with a place to unwind... More 

Edmonds, Washington
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2014

I stay here a lot, mostly business but when I have a reason to be in Portland for golf or just a getaway I stay here. Great value, wonderful staff and better food then most of the free breakfasts offered at other chains.

Was this review helpful? Yes 1
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Wow! What a great compliment! Thank you so much for sharing your review. Here at the Staybridge Suites we are honored to be one of your “favorite hotels for business and pleasure.” We are glad to hear our breakfast is better than most and that our staff is providing the wonderful service we strive to provide all guests. Thank you... More 

Spokane, Washington
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 11, 2014

Picked this place from the other airport hotels based on a fantastic stay my family enjoyed at the Staybridge Suites in Mukilteo, WA during the summer. Unfortunately, this property did not come close to the one there. We did enjoy the free shuttle service during our stay. Front desk staff were doung their jobs, but I didnt feel they were... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Portland Airport, responded to this review

Dear Mamabren, Thank you so much for taking time out to leave us a review. I am pleased to learn you like the shuttle service that was provided. Guest satisfaction is one of our many goals and I am disappointed that the level of staff service and room allocation did not meet your expectations. We are always working to improve... More 

roseburg
Top Contributor
67 reviews 67 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 8, 2014

the two queen bed suite was very nice with kitchen. Breakfast was the best so far in "free" breakfast. The female shuttle driver in the morning was not helpful at all. Did not even offer to carry our bags. The late night driver was friendly.

Was this review helpful? Yes
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you very much for the review! Our hotel is a wonderful place for keeping the cost down by offering a great full hot breakfast for our guest to enjoy. I am pleased to hear you found it to be the best breakfast you have had as well! However, I apologize that you did not have the best experience with... More 

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