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Staybridge Suites Portland Airport

#9 of 133 Hotels in Portland
Certificate of Excellence
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11936 NE Glenn Widing Drive, Portland, OR 97220
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Staybridge Suites Portland Airport
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Staybridge Suites Portland Airport
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298 reviews from our community

Traveler rating
    197
    79
    16
    6
    0
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122
74
13
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Craigavon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a week when over from Ireland on business. Great stay clean hotel and bus to airport or train stop. Free food 2 or 3 nights during the week. Work always put people here so no one has complained.

Was this review helpful? Yes
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thanks for the nice review. We are happy to hear that your company continues to put people here with us and everyone is pleased. We are happy you noticed the cleanliness of our hotel and enjoyed the many great amenities we offer such as our complimentary dinner receptions you mentioned 3 nights a week along with a full hot breakfast... More 

Surrey, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We used this hotel as a stopover on our way to the Oregon Coast. Rooms were clean and comfortable. Staff was friendly and helpful. We arrived late so we didn't use the pool or many other facilities. It is about a two hour drive from Portland to the coastline and a 25-40 minute drive to the Woodburn Premium Outlet mall... More 

Was this review helpful? Yes
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you for the nice compliments, We are glad you found your room to be very clean and comfortable. We strive to provide excellent customer service it’s wonderful to hear that our staff was friendly and helpful during your stay with us! Portland has many great sights to see, our shuttle service is definitely a nice amenity we offer and... More 

Honolulu, Hawaii
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

At check-in, the guy at the front desk did not even acknowledge me at all. He was on the phone with a potential guest. I stood in front of him, and no acknowledgment from him. Then a second guest came in and stood to my left. A female employee came in from outside, and went behind the counter and asked... More 

Was this review helpful? Yes 1
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you for taking time to provide feedback, we do take our reviews very seriously. I apologize your check in experience was not pleasant. We strive to provide excellent guest service to everyone from the start of acknowledgement all the way through to the end of their stay. This will not go unmentioned as we will always use feedback for... More 

Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love the staybridge and I stay about 60+ days a year staying at staybridges across the country because of my line of work. I love everything about the staybridge. Cool decor, nice big rooms, great internet, friendly staff, social dinner nights and an awesome breakfast. No japanese breakfast at this one :( HOWEVER, I've started to notice that none... More 

Was this review helpful? Yes 2
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you for the review! I do want to apologize we have not made it noticeable enough that we do recycle, we will take this review into consideration on better ways to show guests what procedures we have in place. We hand sort our recycling in all areas of the hotel by separating and placing the recycling in the appropriate... More 

Cape Meares, Oregon
Top Contributor
109 reviews 109 reviews
22 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After paying a lot more at other establishments Staybridge was just amazing. Everything you need for a super reasonable price - plus a very good breakfast, and if you're staying mid-week (Tues-Thurs) there is an excellent evening get-together with food, wine, and beer (free!). Can't say enough about this place - great staff, clean, just good.

Was this review helpful? Yes 1
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

We are very happy you were pleased with all the amenities you received for a great rate! It’s wonderful to hear you enjoyed our evening reception and breakfast providing you with great food and drinks. Thank you for choosing to stay with us, we love it when our guests find us to be “amazing” clean and very friendly. Welcome back... More 

Bellingham, Washington
Top Contributor
142 reviews 142 reviews
47 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 3 weeks ago

...how great this hotel would be, I was impressed from the start! The hotel is located in an area bursting with competitor properties, I'm an IHG guy but knew nothing about StayBridge. Free and convenient parking, a gorgeous lobby, quick check-in by a friendly gentleman, and a spacious, clean and comfy room all add up to amazing! This hotel exceeded... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

This place is amazing and has wonderful caring customer service! We received an upgrade to a 2 bedroom 2 bath with a king in rm 1 and a queen in rm 2. So much glorious space! Also a flatscreen tv in living area and both bedrooms! The room was spotless as well as the entire hotel. Updated carpet, furniture, lovely... More 

Was this review helpful? Yes
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Wow!!! Thanks for the excellent review. It is wonderful to hear you were extremely pleased with everything from front desk agents providing you great customer service to our rooms exceeding your expectations in cleanliness, spaciousness and amenities for everyone! Thank you for all the wonderful comments regarding the hotel, we strive to keep it warm and cozy and are glad... More 

Bend, Oregon
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2015

The staff is very nice, the rooms very clean, the whole thing very nice and affordable. Somebody was smoking last night and I hope they were kicked out. Filthy idiots. The hotel and staff are wonderful. Dogs allowed in ground floor suites. Very nicely set up.

Was this review helpful? Yes
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you for the great review! It’s wonderful to know you noticed the pride we take in cleanliness and appearance of the hotel. I will surely pass forward the wonderful comments about our staff! We do have a fantastic award winning staff and absolutely love it when guests encounter that excellent customer service! I am terribly sorry you encountered someone... More 

Coos Bay, Oregon
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 17, 2015

Anytime we fly in/out of PDX we stay at this hotel. We love the décor (very NW lodge feeling), the suites with full kitchens and separate bedrooms, breakfast selections and quality, fresh baked cookies in the evening and the free shuttle. The 'park, stay and fly' option is great for anyone not interested in leaving their vehicle at the airport... More 

Was this review helpful? Yes 1
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thanks for the great review! We are so glad you enjoyed your stay with us! Yes, we do have great park n’ fly packages to make it more affordable for our guest to come and go. It’s wonderful to hear you stay with us every time you come into Portland and you take advantage of our free shuttle! We appreciate... More 

Boise, Idaho
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2015

I travel with my husband on his business trips quite often. This hotel was very accomodating, the staff was all friendly and curtious. Working in the hotel industry myself I am pretty picky :-) Breakfast was very nice the first day, less fruit selections the following but hotel breakfast are never high on our expectation list. The grounds were very... More 

Was this review helpful? Yes
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you very much for taking time to write a review! We are so glad you found us to be very accommodating! I think all of us who working in the industry have higher standards and it is wonderful to see reviews from other partners fill the review with nothing but wonderful things to say about the staff, cleanliness, presence... More 

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