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Staybridge Suites Portland Airport

#8 of 133 Hotels in Portland
Certificate of Excellence
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11936 NE Glenn Widing Drive, Portland, OR 97220
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Staybridge Suites Portland Airport
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Staybridge Suites Portland Airport
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303 reviews from our community

Traveler rating
    202
    79
    16
    6
    0
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122
74
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pueblo West, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We were in town for an appointment at the Children's hospital. Stuart, the front desk host that greeted us was super friendly and helpful. Everyone was helpful and kind- very kid friendly. There was a complimentary breakfast each morning as well as dinner buffet during the week. Rooms were very clean. We wi definitely be back!

Was this review helpful? Yes 1
Fond du Lac, Wisconsin
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has had one of the best group of staff members I have ever met. They are all friendly, courteous and professional. (Stuart, Rachel, Jeff, Julie, Nicole, Heather, Sharron, Tara, Joe and Tommy) all go above and beyond to be helpful and make your stay as pleasant as possible!

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

WOW! Thank you for your wonderful comments. How great that all of our staff members you encountered left a great positive impact on you and your trip. We do have the best staff and have the awards in guest service to show people how wonderful they truly are! However, it always goes much further when it comes from our guests... More 

Stayton, Oregon
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our family recently stayed the night at Staybridge Suites before flying out to Disneyland. The rooms were spacious and clean and the beds were comfy. We scheduled the airport shuttle to take us to the airport before they started serving breakfast, and were so appreciative to find breakfast to go bags waiting for each of us at the front desk.... More 

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Hi Stayton family, We hope you had a wonderful time in Disneyland and are glad we were able to get your vacation off to a great start. Thank you for the wonderful remarks about our staff and great quick shuttle service. Your kind words are appreciated and will be passed forward. It was glad to hear you found our spacious... More 

Harrisburg, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

My friend and I recently traveled to Portland to visit with another friend. We stayed 4 nights at the StayBridge Suites near the airport. The staff at this hotel went over and above to assure we had a great visit. When we arrived, I asked for an upgrade to a one bedroom suite (was willing to pay the difference), and... More 

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Hi Kathy! We are so happy you took time to write a review for us and let people know how wonderful our staff is! We always do our best to go above and beyond to assure all our guest leave happy and have had a “WOW” experience!! Thank you for sharing and we strive to be the best in customer... More 

Bend, OR
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When others are paying big bucks to stay downtown, I found this gem out by the airport close to the train line. The room was very comfortable queen suite with small kitchen. The only problem I had was turning the tv on and after calling the front desk, they walked me through how to get it on. The bed was... More 

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

It’s wonderful to hear you enjoyed our hotel as much as some of the spendy ones downtown! It is in a great location close to the max transportation line. We are pleased to hear that your room was comfortable and enjoyed having a kitchen. I’m glad the staff was able to help you out when you needed help with your... More 

Craigavon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Stayed here for a week when over from Ireland on business. Great stay clean hotel and bus to airport or train stop. Free food 2 or 3 nights during the week. Work always put people here so no one has complained.

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thanks for the nice review. We are happy to hear that your company continues to put people here with us and everyone is pleased. We are happy you noticed the cleanliness of our hotel and enjoyed the many great amenities we offer such as our complimentary dinner receptions you mentioned 3 nights a week along with a full hot breakfast... More 

Surrey, Canada
1 review
5 of 5 stars Reviewed April 7, 2015

We used this hotel as a stopover on our way to the Oregon Coast. Rooms were clean and comfortable. Staff was friendly and helpful. We arrived late so we didn't use the pool or many other facilities. It is about a two hour drive from Portland to the coastline and a 25-40 minute drive to the Woodburn Premium Outlet mall... More 

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Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you for the nice compliments, We are glad you found your room to be very clean and comfortable. We strive to provide excellent customer service it’s wonderful to hear that our staff was friendly and helpful during your stay with us! Portland has many great sights to see, our shuttle service is definitely a nice amenity we offer and... More 

Honolulu, Hawaii
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 6, 2015

At check-in, the guy at the front desk did not even acknowledge me at all. He was on the phone with a potential guest. I stood in front of him, and no acknowledgment from him. Then a second guest came in and stood to my left. A female employee came in from outside, and went behind the counter and asked... More 

Was this review helpful? Yes 1
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you for taking time to provide feedback, we do take our reviews very seriously. I apologize your check in experience was not pleasant. We strive to provide excellent guest service to everyone from the start of acknowledgement all the way through to the end of their stay. This will not go unmentioned as we will always use feedback for... More 

Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 1, 2015

I love the staybridge and I stay about 60+ days a year staying at staybridges across the country because of my line of work. I love everything about the staybridge. Cool decor, nice big rooms, great internet, friendly staff, social dinner nights and an awesome breakfast. No japanese breakfast at this one :( HOWEVER, I've started to notice that none... More 

Was this review helpful? Yes 2
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

Thank you for the review! I do want to apologize we have not made it noticeable enough that we do recycle, we will take this review into consideration on better ways to show guests what procedures we have in place. We hand sort our recycling in all areas of the hotel by separating and placing the recycling in the appropriate... More 

Cape Meares, Oregon
Top Contributor
109 reviews 109 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed April 1, 2015

After paying a lot more at other establishments Staybridge was just amazing. Everything you need for a super reasonable price - plus a very good breakfast, and if you're staying mid-week (Tues-Thurs) there is an excellent evening get-together with food, wine, and beer (free!). Can't say enough about this place - great staff, clean, just good.

Was this review helpful? Yes 1
Brenda G, Director of Sales at Staybridge Suites Portland Airport, responded to this review

We are very happy you were pleased with all the amenities you received for a great rate! It’s wonderful to hear you enjoyed our evening reception and breakfast providing you with great food and drinks. Thank you for choosing to stay with us, we love it when our guests find us to be “amazing” clean and very friendly. Welcome back... More 

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