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All 132 Portland hotels

Crowne Plaza Portland-Downtown Convention Center

3.5 of 5 Hotel   |   1441 NE 2nd Ave, Portland, OR 97232
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Crowne Plaza Portland-Downtown Convention Center
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82%
Ranked #31 of 132 Hotels in Portland
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 5 days ago
dori603 Lorain, OH
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405 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
Lorain, OH
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were on a Mayflower tour and stayed the first two nights at the Crowne Plaza Portland-Downtown Convention Center. Our rooms were very clean and comfortable. The breakfast was absolutely the best we have ever had in a hotel! Such a great selection of food, bacon, eggs, rolls, fruit etc. The servers were very polite and helpful. The tab said... More

Was this review helpful? Yes
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you very much for staying with us and writing a review. I am glad you enjoyed your stay overall and that you mentioned some of the many amenities that set us apart. I look forward to passing along your comments about the restaurant as I am proud of their food and service quality. Hope to see you for another... More

Seattle, Washington
1 review
5 of 5 stars Reviewed 6 days ago NEW

Every staff member was excellent! Great communication between themselves and the guest. Randi was our first interaction upon arriving at the hotel, He took great care of us by upgrading us to a nice room overlooking downtown and giving us complimentary breakfast in the morning. This was to be my last night in Portland while celebrating my birthday and Randi... More

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Rochester, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for 3 nights while in town for a conference. The desk staff was so helpful in helping us find places to go. The room was a nice size. It was a quick walk to the Convention center and train.The restaurant was very reasonable and good. Not the nicest looking neighborhood but definitely worked well for us. Also the... More

Was this review helpful? Yes 2
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you very much for your great review. We are happy to hear that you enjoyed your stay so much. We think our location is ideal for anyone who wants to have easy access to anything Portland has to offer. Thanks for staying we look forward to serving you again. More

San Diego, California
Top Contributor
70 reviews 70 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is clean, decent, with friendly staff. The cleaning people forgot to restock our toiletries so we had to call in to get more. Location of the hotel isn't in the prettiest neighborhood and you'll have to drive to get to downtown (about 10 min). Other than that, hotel was great for a few day's stay.

Was this review helpful? Yes
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your great review. I am glad you enjoyed your stay overall but I am sorry that our location was not ideal for your circumstances. Please let me know if I can be of help in the future. More

Seattle
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times over the years, mainly for conventions. It's an ok hotel, but mainly I stayed there because I'm loyal to IHG and it is the closest one to the convention center. The rooms are pretty standard for Crowne Plaza Brand. But there is no club lounge or other benefits provided at this location.... More

Was this review helpful? Yes 1
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Although such incidences are extremely rare we warn all our guests with ample signage advising that the hotel is not responsible for personal items left in vehicles. The signs advise guests not to leave valuables in their vehicle and that we are not liable. I sincerely regret this guests experience and would like to let future guests know that although... More

Edmonton
Top Contributor
74 reviews 74 reviews
57 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I have stayed at this property. Both visits have been great. The staff is super helpful. My room was great and looked out over the parking lot where my car was...Somehow I like being able to peek out at it and make sure it's ok. I hosted a breakfast in the restaurant for half a... More

Was this review helpful? Yes
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you very much for staying with us and writing a review. I am glad you enjoyed your stay overall and that you mentioned the free airport shuttle, unique to downtown hotels. As an alternative to walking we also have free bikes which are a fun alternative when visiting Portland; by the way we are the number one biking city... More

Mount Vernon, Ohio, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Because our flight had been delayed we knew we would be arriving in Portland late so we called the hotel to let them know not to cancel our reservation. We would still be coming. The person who answered the telephone assured us that there would be no problem. Unfortunately, when we arrived shortly after 1 a.m. Portland time ( 4... More

Was this review helpful? Yes 1
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying and my sincere apology for not having a room available. On rare occasions a guaranteed room is not available for various reasons because of maintenance or someone not departing as promised. In such an occurrence we would have paid for the guest’s room elsewhere in accordance with our guarantee policy. I sincerely regret the miscommunication for... More

Butte, Montana
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a long weekend at Portland and headquartered myself at the Crowne Plaza Hotel. The staff was outstanding; friendly, helpful, caring. My room was very clean and was well maintained by the housekeeper each day. I had breakfast in the dining room and the food was great. The hotel was close to the light rail which made getting around very... More

Was this review helpful? Yes 2
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying and taking the time to write a review. I am very pleased that you had a great stay and especially enjoyed the restaurant so much. I look forward to sharing your comments with the restaurant team as they take great pride in their service and quality. I hope you visit often as my staff and I... More

Wellington, Wellington, New Zealand
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose to stay here as we came in on a late flight and they had a free shuttle, but were close to town, it was a good choice. We called the shuttle from the baggage area and it arrived within 15 minutes. The driver was very helpful and friendly (we're not Americans). Room was excellent, good size, good bed,... More

Was this review helpful? Yes
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and for your great review. We are very happy that you enjoyed the hotel its great location and friendly staff. I look forward to recognizing the restaurant team for their outstanding service. Currently we are ranked number 18 of the entire chain of Crowne Plaza Hotels in hotel overall satisfaction, I am so glad... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here for our anniversary in an executive suite. Had a lovely view of the city and had a safe for our valuables when the maid came to clean. She front desk staff were extremely helpful and accommodating but when I called for room service the concierge got mad at me when I went to put... More

Was this review helpful? Yes
zlopuszynski, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this review

Thank you for staying with us and writing a review. We are very happy that you had a great stay overall and that you found our location convenient. I hope we have the opportunity to serve you in the near future. More

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Additional Information about Crowne Plaza Portland-Downtown Convention Center

Address: 1441 NE 2nd Ave, Portland, OR 97232
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Portland-Downtown Convention Center 3.5*
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Also Known As:
Crowne Plaza Portland-Downtown Hotel Portland
Holiday Inn Portland
Portland Crowne Plaza

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