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Radisson Hotel Portland Airport

#6 of 133 Hotels in Portland
Certificate of Excellence
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6233 NE 78th Court, Portland, OR 97218
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1 room 1 guest
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Radisson Hotel Portland Airport
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1,123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed yesterday NEW

I stayed at the Radisson on Sunday, August 23, 2015, after a day of exploring Portland and before flying back to the East Coast. The price was very reasonable, cheaper than other airport hotels, and a good value. The room was fine, the bed (a sleep number kind) was comfortable, with a free bottle of water in the room, and... More 

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Mattoon, Illinois
1 review
2 of 5 stars Reviewed 2 days ago NEW

WiFi lasted only 2 hours. Called the desk who had me! a customer! call the the 800 number to the internet provider to tell them my problem. Spoke with for approx 1/2 hour with no success. Poor customer service.

Was this review helpful? Yes
RadissonGM97218, Guest Relations Manager at Radisson Hotel Portland Airport, responded to this review

Thank you for taking time to share about your recent stay with us. I apologize that the WiFi was not working properly. I also apologize for the lack of customer service in how we handled the situation. The 1-800 service number is given to our guests to help them with their specific WiFi device. The WiFi service team needs to... More 

Oregon
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at the Radisson with my daughter and grandchildren overnight before leaving out of Portland Airport. I originally made the reservation while I was in Belgium through Expedia and they totally messed up the reservation and were unwilling to fix it when I called Expedia Customer Service. One call to the Radisson had them fixing it and giving us... More 

Was this review helpful? Yes
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review

Thank you for the great review! I love hearing that we were an "oasis" in the midst of your stressful travel itenerary We discuss this very thing frequently in our team meetings and are constantly looking for ways to anticipate and minimize the anxiety felt by the travelers who visit us. Thank you for staying with us and we hope... More 

Palo Alto, California
1 review
1 of 5 stars Reviewed 2 days ago NEW

Was given room right next to elevator. Unfortunately as a light sleeper this was less than idea. Spoke to the front desk and both staff were rude and dismissive. We completely understand that the hotel is full and a room switch cannot be accommodated, but the way it was handled was poor to say the least. Pros: Good location Clean... More 

Was this review helpful? Yes
RadissonGM97218, Guest Relations Manager at Radisson Hotel Portland Airport, responded to this review

Thank you for taking time to share about your recent stay with us. I apologize that you were disturbed by noise from other guests and being placed next to the elevator. I'm also concerned that you did not feel welcomed by every member of our team. We will be working harder to provide an excellent service experience for every guest... More 

Southern California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed one night, before flying out of PDX the next day. The room was quiet, clean and spacious - and reasonably priced. One unique thing (to us): we were given our choice of mattress types (regular, pillow-top or Sleep Number.) The various staff we encountered (from the front desk at check-in to the waitress in their restaurant) couldn't have... More 

Was this review helpful? Yes 1
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review

Thank you very much for taking time to share about your recent stay with us! I'm thrilled that you enjoyed your experience at the Portland Radisson and hope to see you again the next time your travels bring you back our way. Warm regards, Becky Fields General Manager More 

Launceston, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently spent a few night here between flights. Based on trip advisor reviews I thought it was going to be an ok airport hotel but set my expectations at 3 star airport hotel standard still. I must say who ever trains the staff here deserves some sort of award. The level of service from all staff was exceptional exceeding... More 

Was this review helpful? Yes
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review

Thank you for your kind words! I'm glad you enjoyed interacting with our wonderful staff. I agree - our entire team is amazing. They truly love what they do and it shows. We appreciate your business and hope to see you again in the future. Warm regards, Becky Fields General Manager More 

Boston, Massachusetts
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The absolute, most comfortable bed. We asked for a firm mattress and it was king size bed. You can get up and your partner can't feel it. Lots of pillows. Everything was very comfortable - bathroom, vanity, great shower, refrigerator, etc. The room (generous with an extra sofa and desk) and the whole hotel was clean, professional, had good air... More 

Was this review helpful? Yes
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review

Thank you very much! I'm glad your experience at the Portland Radisson was excellent! We appreciate your feedback and hope to see you again the next time your travels bring you back our way. Warm regards, Becky Fields General Manager More 

Alexandria, Virginia
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Radisson is close to the airport and is an average hotel. Pros: 1. Fridge and microwave in each room. If you are staying more than a few nights, go to the store rather than going out each night. There is nothing close by and you will be spending a lot of time driving to restaurants. 2. Above average exercise... More 

Was this review helpful? Yes 1
RadissonGM97218, General Manager at Radisson Hotel Portland Airport, responded to this review

Thank you for taking time to share about your recent stay with us. I apologize that you were disturbed by noise from other guests and the passing train. I'm also concerned that you did not feel welcomed by every member of our team. We will be working harder to provide an excellent service experience for every guest going forward. We... More 

Hotel Review Summarization

What travelers say

  • Shuttle service(6)
  • Friendly and helpful(3)
  • Very clean(3)
  • Very friendly(3)
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