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Crystal Hotel

#30 of 133 Hotels in Portland
Certificate of Excellence
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303 SW 12th Ave., Portland, OR
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178 Reviews from our TripAdvisor Community

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Traveler rating
    65
    90
    17
    4
    2
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14
98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (178)
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Crystal Hotel is a fun and different hotel that is not for everyone but I thoroughly enjoyed it. This is a renovated historic building in the heart of downtown Portland. The rooms are all themed and not all rooms have bathrooms do be aware of that when booming. It has an aged homey feel. Staff is friendly and the... More 

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Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms and toilets weren't the cleanest and smelled. There were stains on the carpets in our room. The reception staff was welcoming and helpful. We had the room where we got the tasters and the growler. That was fun to try so many beer. Breakfast the next morning was awful which we paid for. Not sure we would stay... More 

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Berlin, New Hampshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel has an amazing vibe. Our room was "this is your hotel on acid", with a portrait of Allen Ginsberg on one wall and portions of his poem "Howl" in calligraphy across two walls. The service was excellent and friendly, the facilities great. The hotel certainly fits with the ethos of Portland. A great place to stay!

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Readington, New Jersey
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The shared bathroom concept was a little odd but not at all inconvenient. What a great little space in the middle of everything! We stayed on the fourth of July and could walk to whatever we needed to. The restaurant was great and the beers were wonderful too. I loved the art to be seen around every turn.

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Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great staff. We stayed 5 nights, and by the 5th night my back had enough. Bed was saggy. Room was noisy from the street BUT they offer ear plugs and an air conditioner that provided enough grey noise that ear plugs were not needed. Good location. Restaurant was good. Service was good. Had a room with a bathroom and would... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

What a fantastic area in the city! It is near everything! We walked the entire first day there, the 2nd day we rented a car from the Enterprise (9-minute walk) down the street! The pool was amazing! Can't wait to stay here again! The sharing of the bathrooms was never an issue, everything was perfect!

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Dametris, Manager at Crystal Hotel, responded to this review

Too Cool!! Thank you!! Just thank you... thank you for everything!! We look forward to your return visit! More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms are small but very clean and have nice beds in them. Bathroom is down the hall-so fussy people need go no further. Loved the character of the place and the friendly staff. Great breakfasts to be had at on site restaurant. Enjoyed the soaking pool as well!

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Allen Park, Michigan
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A little quirky, sure, but why not? It fits perfectly with the Portland vibe.This 4-storey historical gem is not your mom and pop's hotel. The rooms have been thematically decorated with counter-culture song motifs from the sixties--we had the China Cat room (from the Grateful Dead song), and our friends had the Somebody to Love. A lot of creativity went... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Crystal a perfect hotel for Portland, thank you!! We're not your "average" hotel, by any means. Nothing cookie cutter about us, but you saw that, and it sounds like you appreciate our character. In response, we appreciate you. Thank you for taking the time to review us and give us your feedback. Hopefully, you'll come back and visit one day! More 

Marysville, Washington
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One of the McMenamin properties, this hotel in downtown Portland is close to brew pubs, public transportation, Powells Books, shopping, entertainment, parks and within walking distance of the riverfront. It has its own fine restaurant, downstairs snug, saltwater soaking pool, and to correct a previous review, air conditioning! Staff is friendly, and service timely and helpful. Street noise can be... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Unique, friendly property, thank you! Your review is a great compliment to our staff, and they will be thanked! We appreciate the time you took to give your feedback, and we hope you'll get a chance to stay with us again, in the near future. Thanks! More 

Vancouver, WA
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Warning....this review may be a little biased, as I am a huge fan of McMenamins pubs, restaurants, and hotels. I have stayed at two of their other properties, Edgefield and Grand Lodge, and loved them both. The Crystal is right in there, with its quirkiness and unique McMenamins way of doing things. The room is typical of their other properties,... More 

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Dametris, Manager at Crystal Hotel, responded to this review

McMenamins does it again, thank you! Thank you for being a big fan, and of course, we're pleases if it's a biased review. I believe, had we done something not to your standard, you'd let us know, so the fact that we have done it right again, pleases us. Tremendously. Thank you for that. We really appreciate your feedback, and... More 

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The Hotel (25)

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