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Crystal Hotel

#31 of 135 Hotels in Portland
Certificate of Excellence
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303 SW 12th Ave., Portland, OR
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1 room 1 adult
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Crystal Hotel
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202 Reviews from our TripAdvisor Community

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Lacey, Washington
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Everything about this place is great...location, cuteness factor, the staff, the price...everything except the noise factor. My hubby and I stayed here once and unfortunately our room was on the same side as the dumpsters and recycle bins. So both mornings of our 2 night stay at around 4-5am we were awoken to what sounded like 600lbs of glass being... More 

Helpful?
Thank Jaime M
Hillsboro, Oregon
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a small hotel but all of the rooms are music themed. A friend and I stayed in the "Little Richard " room, it was pretty cool. We stayed here because we were attending a concert at the Crystal Ballroom downtown Portland which is only a block away. The staff was very nice and helpful. They held our bags... More 

Helpful?
Thank Leesab23
Dametris, Manager at Crystal Hotel, responded to this review

Leesab23, thank you for your feedback. We appreciate it!! More 

Sydney, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a fabulous couple of nights in the Avett Bros "Will You Return" room with ensuite and the bedhead shaped like a giant guitar. Our experience was great and so different from anywhere we have stayed before. The ground floor bar was good, Al's Den (basement) even better with a groovy ambience and some great entertainment acts/musos on the nights... More 

Helpful?
Thank meadowmum
Dametris, Manager at Crystal Hotel, responded to this review

Thank you for your review, meadowmum. We appreciate you taking the time to write it, and look forward to your next visit with us... More 

Corvallis, Oregon
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Crystal Ballroom was a blast to stay in. It was my first time. The hallways are filled with so much art, so much different decor, and so much fun things to look at. There was free pool, great drinks downstairs, Powell's famous bookstore was right across the street and everything was really in walking distance. There was many great... More 

Helpful?
Thank Hannah J
Dametris, Manager at Crystal Hotel, responded to this review

Hello Hannah J., thank you! Thank you for taking the time to give us feedback. We appreciate it. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The draw of a hotel like this is its concept: a old dormitory refurbished by a brewery where all the rooms are themed around songs. Sounds fun. However, you can't sleep in a fun concept. This is a hotel first and foremost, and as such completely fails to provide the basic amenities one would expect, especially given the premium price.... More 

Helpful?
2 Thank Zack R
Dametris, Manager at Crystal Hotel, responded to this review

Hello Zack, Thank you for your review. It's unfortunate that we weren't your ideal hotel. For those looking for something outside of the "regular" cookie cutter hotels, most of our hotel guest find us to be a delight. Nonetheless, I appreciate your time. More 

San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015

This is one of the many McMenamins hotels, peppered throughout Portland. Each one carries the theme of classic Rockn'Roll through the rooms, posters, and frescoes that adorn the plush atmosphere that are the hallmark of the McMenamins chain. First: the location can not be better. You are within a couple blocks of Powell's, the Library, the Portland Art Museum, Pioneer... More 

Helpful?
1 Thank Caroline B
Dametris, Manager at Crystal Hotel, responded to this review

Caroline B. Thank you! Thank you for staying with us, and thank you for taking the time to give this great review. It is extremely detailed, and appreciated. Hope to see you soon. More 

Sacramento, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 26, 2015

The gigantic mural of the Mcmenimin's black widow (think Black Widow Porter) let us know we were in for a funky, cool experience before we even stepped a foot in the Crystal Hotel. Greeted by a staff that not only understands the meaning of stellar service, but delivers it with warm smiles and tons of great information about the surrounding... More 

Helpful?
Thank Diana R
Owen C, General Manager at Crystal Hotel, responded to this review

Hi Diana, Thank you so much for your positive feedback. Yes we are about as central as you can get in Portland. You really outlined most everything we offer, so glad you had the time to check out most of our offerings. I hope we see you again soon! Owen Craig McMenamins Hotel Management More 

Tacoma, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed October 24, 2015

The McMinneman's empire is always a safe bet. The Crystal Hotel is "european style", so the bathrooms are shared. It's not as intimidating as it sounds. Great bars inside the property and the soaking pool is definitely worth it.

Helpful?
Thank Scott M
Owen C, General Manager at Crystal Hotel, responded to this review

Hi Scott, Thanks for your positive feedback, so glad you enjoyed the Hotel. I too love the pool, I think I like looking at as much as using it. I hope we see you again soon. Owen Craig McMenamins Hotel Management More 

North Vancouver, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 18, 2015

When I booked The Crystal Hotel and then checked Tripadvisor,I was a little freaked out by some of the reviews. I was worried about the noise and the shared bathrooms. I don't know what people are on about regarding the noise.The only thing I can think of is these folks must live in dead quiet suburbs and they are just... More 

Helpful?
2 Thank Tecates
Dametris, Manager at Crystal Hotel, responded to this review

Hello Tecates, Thank you! Thank you for taking the time to give us feedback. We appreciate it! More 

Los Angeles, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 14, 2015

My husband and I have stayed at the Crystal Hotel on three separate occasions in the past year. The hotel is conveniently located in downtown Portland and we have had a great time dining, shopping, and catching a Dead Moon show without ever having to worry about parking a car. PERFECT! But what I really want to commend this hotel... More 

Helpful?
Thank Paula P
Dametris, Manager at Crystal Hotel, responded to this review

Thank you Paula P., for taking the time to give us feedback and reviewing us. I especially want to thank you for recognizing Kat... She is amazing, and she needs to hear it. I'll be sure to let her know, that her work is noticed. What a great review! Thank you!! More 

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