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Crystal Hotel

Hotel website
303 SW 12th Ave., Portland, OR
Crystal Hotel
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148 reviews from our community

Traveler rating
    55
    73
    14
    4
    2
See reviews for
10
87
13
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We had no plans when we pulled up to this place - we just needed a place to stay overnight for the Bonobo concert at the Crystal Ballroom we were going to see. This hotel had a fantastic location, right in the heart of downtown, is nextdoor the the Crystal Ballroom, and the online reviews were great, so I checked... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Holy Dinah, this place was the best! Thank you! Thank you for taking the time to write this review, and thank you for choosing us! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

For my first trip to Portland, staying at a unique & quirky place like the Crystal Hotel was a must. Was intrigued by the concept of every room being themed after a different band/song. Then when I found out one of them was a Modest Mouse "Paper Thin Walls" room...I geeked out and immediately booked for our two-night stay. The... More 

Was this review helpful? Yes 1
Dametris, General Manager at Crystal Hotel, responded to this review

Awesome first visit to Portland at the Crystal Hotel... What a great write up... Thank you! More 

Seattle, Washington
Top Contributor
198 reviews 198 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Looking for a huge room with a flatscreen TV… this is not the place for you. Looking for a historical hotel experience, one that is dedicated to music history and decorates it's rooms to match the time when the property was built? The Crystal is your place as are all of McMenamin's hotels and historic entertainment/restaurant venues. In fact if... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Fantastic unique historic hotel... what an amazing review! You've really done your homework on our company. Thank you for the amazing words, and the time you took to write them. We really appreciate it. More 

Eugene, Oregon
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at the Crystal a few times now and have enjoyed each one. Great historic downtown location close to pubic transit. Like other McMennimens hotels, it has all you need plus just the right amount of fun and funky. They are all unique in their own way. We really love their attention to the history of music and... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Funky Done Right! Yes... I agree; we're not the 'usual'. Our character definitely makes us a little different. Thank you for taking the time to share. We look forward to your return visit! More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel with my husband for some alone time. We loved everything.. The staff was amazing. The soaking pool the location. Kind of felt like we were cheating....Love the beautiful lighting. We are going back soon! Thank you to my daughter for making us the reservation!

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Dametris, Manager at Crystal Hotel, responded to this review

Romantic, indeed! The lovely fringes on our lamp shades are pretty hot! Thank you for sharing... We appreciate you taking the time. Hope to see you soon. More 

Oxford, Mississippi
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 23, 2015

We spent a few nights here on a girls' trip to Portland and I really enjoyed this place! The rooms were extremely eclectic and fun, the historical background of the hotel was really interesting, and the restaurant was fantastic! Some aspects of it were a little strange, like having the community bathroom down the hall, but once you adapted it... More 

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Dametris, Manager at Crystal Hotel, responded to this review

I love the heading! Weird, but Awesome! Thank you! And, thank you for sharing. More 

Chico, California
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 31, 2015

My girlfriend and I spent the weekend at the Crystal Hotel on our way up to Seattle for New Years. The Crystal Hotel is great if you like staying at cool antiquated hotels with a fun vibe. Every room is themed after a song that was once played by various bands down in the basement bar and venue. The place... More 

Was this review helpful? Yes 2
Dametris, Manager at Crystal Hotel, responded to this review

Quaint Lodging, Fun Atmosphere, thank you! We appreciate the time you took to share, and look forward to your next visit. Thank you! More 

Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2015

My girlfriend and I stayed at the Crystal for four days a couple weeks ago. Our experience was one of the best either of us have ever had at a hotel. We have both worked in the hospitality industry for some time and understand what goes into making a positive experience for guests. From check in to check out our... More 

Was this review helpful? Yes 2
Dametris, Manager at Crystal Hotel, responded to this review

WOW! Thank you! Thank you for taking the time, and thank you for describing what we believe to be our hotel in detail. Though we'll continue to find ways of improving, we really have it all, and we really appreciate your review. More 

Seattle, Washington
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

Spent the weekend at McMenamins Crystal Hotel and had a great time! The location was perfect, the staff were friendly and helpful, and the saltwater pool was fantastic. To be honest, I had a little bit of trepidation about the idea of a shared bathroom, but it was not an issue at all! My favorite part of the stay was... More 

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Dametris, Manager at Crystal Hotel, responded to this review

YES!!! Thank you so much for your review! We really appreciate when we get it right, and love to read about it... we look forward to your next visit! See you soon!! More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

Great location, great staff, awesome pool! Great hotel! The place is located in the heart of Portland close to public transport and easy to find from the airport. The live music venue up the road is really cool, well worth a look.

Was this review helpful? Yes
Dametris, Manager at Crystal Hotel, responded to this review

People either love us, or hate us... any in between are very specific, and we're typically not their kind of hotel. But the people who love us, are open to fun things, and they share their fun experiences with the world! Thank you! It's truly exciting to read when we get it right... Come back to visit us the next... More 

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