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Crystal Hotel

#41 of 133 Hotels in Portland
Certificate of Excellence
Hotel website
303 SW 12th Ave., Portland, OR
Crystal Hotel
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156 reviews from our community

Traveler rating
    56
    78
    16
    4
    2
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11
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huntington Beach, California, United States
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The crystal hotel is very quirky and unique which is why we thought it a perfect choice for Portland. The rooms are tiny and the bathrooms are shared but it honestly wasn't too bad.. Kind of added to the experience. It's in the perfect location - right in the good part of downtown with lots of great food and bar... More 

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Sydney, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a room with a bathroom and ended up on the top floor with two balconies which was great for getting some fresh air. The bed in this room was very big, but soft and springy - not the most comfortable but fine. The bathroom was large and clean. The hotel was in a great location for lots of... More 

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a queen room without a bathroom. The room was small, but comfortable, clean and quiet. The shared bathrooms in the hallway have great showers and are similarly clean and compact. There must be house elves who are never seen that clean the bathrooms as they remained spotless throughout my short stay. This was my second stay in... More 

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San Francisco, CA
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Fantastic location a block away from Powell's Books, and walking distance to all of downtown, the Pearl District and Washington Park! We stayed in a king room with private bathroom. Bed was okay, but the room was extremely dark (couldn't see the temperature controls to adjust them), and some of the bathroom hardware was already beginning to bend/break. The street... More 

Was this review helpful? Yes 2
Dametris, Manager at Crystal Hotel, responded to this review

Great Location, and interesting amenities... thank you for your time, and for your review. The light settings are for ambiance.The 4th floor is a bit dark, you are right, however, in the future the desk has additional lighting. The recycling trucks, are just annoying! Argh! We appreciate your time, and again, thank you for your review! More 

Anchorage, Alaska
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

What a unique, comfortable hotel! The Crystal Hotel is right in the middle of everything you want to experience in Portland. After reading several Trip Advisor reviews we requested a room on the fourth floor away from the elevator. The staff was perfectly accommodating. Our room unfortunately was adjacent to the air conditioning unit to the whole building so there... More 

Was this review helpful? Yes 1
Dametris, Manager at Crystal Hotel, responded to this review

Unique stay, excellent service... thank you for your review! Thank you for taking the time to write it. We really appreciate it! More 

Oak Harbor, Washington, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2015

Don't worry about the separate bathroom situation, was a worry for me, but was never an issue. If you want Portland weird, enjoy this funky Pearl District location, downtown so there is noise, wear earplugs if you must. Walking distance to many venues, Powell's Books, the food trucks, couple of nice music stores and all kinds of excellent food choices.... More 

Was this review helpful? Yes 1
Dametris, Manager at Crystal Hotel, responded to this review

Go with the flow and enjoy the ride... thank you for taking the time to review our property. We'll make sure Hans hears his trip advisor shout out, and hope to see you again soon. More 

Paso Robles, California
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

I was very pleasantly surprised by this hotel. The price was so reasonable($90/night) that I wasn't sure what the quality would be like. Another factor that was a bit concerning was the shared hall bathroom. The bathroom was one of the cleanest that I have every been in, and it was never a problem sharing, as it was always available.... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Amazing, unique hotel.... thank you! That was a great review! we really appreciate you taking the time to write it. The theatre you visited (Mission Theatre), is awesome! Again, thank you. Hope to see you soon! More 

Derbyshire
Top Contributor
72 reviews 72 reviews
31 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 2, 2015

We had a great overnight stay here. The room, whilst on the small side, was comfortable and clean. Don't let the shared bathroom option put you off either - there is a sink in each room and a number of spotless bathrooms. My only criticism - and the hotel can't really help this - is that the bin lorries were... More 

Was this review helpful? Yes
Dametris, Manager at Crystal Hotel, responded to this review

Great Hotel.... and those noisy bins!! We agree, they are the most annoying noises ever...Well, we appreciate you taking the time to review us. We hope to see you soon. Thank you. More 

Edmonton, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2015

We had no plans when we pulled up to this place - we just needed a place to stay overnight for the Bonobo concert at the Crystal Ballroom we were going to see. This hotel had a fantastic location, right in the heart of downtown, is nextdoor the the Crystal Ballroom, and the online reviews were great, so I checked... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Holy Dinah, this place was the best! Thank you! Thank you for taking the time to write this review, and thank you for choosing us! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2015

For my first trip to Portland, staying at a unique & quirky place like the Crystal Hotel was a must. Was intrigued by the concept of every room being themed after a different band/song. Then when I found out one of them was a Modest Mouse "Paper Thin Walls" room...I geeked out and immediately booked for our two-night stay. The... More 

Was this review helpful? Yes 2
Dametris, General Manager at Crystal Hotel, responded to this review

Awesome first visit to Portland at the Crystal Hotel... What a great write up... Thank you! More 

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