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Crystal Hotel

#31 of 133 Hotels in Portland
Certificate of Excellence
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303 SW 12th Ave., Portland, OR
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1 room 1 guest
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Crystal Hotel
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • All months
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    (19)
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Stratford-upon-Avon, United Kingdom
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is in a super location between downtown and the pearl district, close to restaurants, shops and parks. We stayed in a King room which was funkily decorated with a big bathroom (most of the rooms have shared bathrooms). The staff were very helpful and called us to let us know we had left some clothes behind, they posted... More 

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Kapaa, Hawaii
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just stayed here in July and it's now my favorite hotel! Seriously I loved everything about my stay at the Crystal Hotel. We arrived at nearly midnight to a cheery gentleman at the front desk. Charmingly small elevator took us to our room - Howl. Incredible old building, balcony with yummy city views, big, old bathroom, squeaky, comfortable bed and... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It's wonderful!! super clean! Amazingly clean shared bathrooms! Stylish! Quirky!Basement hot tub salt water pool! Surrounded by bars and restaurants!! Rock band themed rooms! Really nice staff! Historic! Adjacent to Crystal Ballroon venue. I can't wait to stay here again!!

Was this review helpful? Yes 1
Dametris, Manager at Crystal Hotel, responded to this review

Amazing place in downtown Portland! Thank you! Thank you, thank you, thank you!! More 

Nashville, TN
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here many times before; but I was curious what the group I brought in mid-July would have to say. High marks all around! Restrooms - very clean. Rooms - a little small but good. Beds - comfy. Noise (my greatest concern for the group) - no complaints! The earplugs were welcomed, but not needed by anyone. Soaking... More 

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Dametris, Manager at Crystal Hotel, responded to this review

The whole group loved it!! We like that they did!! Thank you!! Thank you all for staying, and for this review!! We appreciate you!! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

The Crystal Hotel is a fun and different hotel that is not for everyone but I thoroughly enjoyed it. This is a renovated historic building in the heart of downtown Portland. The rooms are all themed and not all rooms have bathrooms do be aware of that when booming. It has an aged homey feel. Staff is friendly and the... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Fun Hotel!! Thank you!! We are different... we appreciate the time you've taken to review us, and hope you'll stay with us in the near future. More 

Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 16, 2015

The rooms and toilets weren't the cleanest and smelled. There were stains on the carpets in our room. The reception staff was welcoming and helpful. We had the room where we got the tasters and the growler. That was fun to try so many beer. Breakfast the next morning was awful which we paid for. Not sure we would stay... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Room a bit dirty, thank you for your review... We want every guest to leave with a fun, memorable experience, through our unique hospitality, in all of our establishments, but it sounds like we failed during your stay, here at the Crystal Hotel. It is most unfortunate too. Maybe our downtown location isn't the right fit, but there are other... More 

Berlin, New Hampshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

The hotel has an amazing vibe. Our room was "this is your hotel on acid", with a portrait of Allen Ginsberg on one wall and portions of his poem "Howl" in calligraphy across two walls. The service was excellent and friendly, the facilities great. The hotel certainly fits with the ethos of Portland. A great place to stay!

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Dametris, Manager at Crystal Hotel, responded to this review

A great place to HOWL!! Yes it is... thank you. And thank you for taking the time to write your review. We're a strange place, in a weird city. Where we lack in 'regular' amenities, to try to make up in service. We hope you'll visit again soon. More 

Readington, New Jersey
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 16, 2015 via mobile

The shared bathroom concept was a little odd but not at all inconvenient. What a great little space in the middle of everything! We stayed on the fourth of July and could walk to whatever we needed to. The restaurant was great and the beers were wonderful too. I loved the art to be seen around every turn.

Was this review helpful? Yes
Dametris, Manager at Crystal Hotel, responded to this review

Great night in the city of Portland, thank you! We appreciate your review, and hope you'll visit again soon! More 

Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 14, 2015

Great staff. We stayed 5 nights, and by the 5th night my back had enough. Bed was saggy. Room was noisy from the street BUT they offer ear plugs and an air conditioner that provided enough grey noise that ear plugs were not needed. Good location. Restaurant was good. Service was good. Had a room with a bathroom and would... More 

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Dametris, Manager at Crystal Hotel, responded to this review

Nice, but... we looked into the saggy bed in the room you'd checked out of, and we actually found something; a broken wheel. We hadn't known of this problem before your trip advisor post, and thank you. Though we're not sure if that would have made a difference, we're sure happy you mentioned it. Thank you for staying with us,... More 

1 review
5 of 5 stars Reviewed July 13, 2015

What a fantastic area in the city! It is near everything! We walked the entire first day there, the 2nd day we rented a car from the Enterprise (9-minute walk) down the street! The pool was amazing! Can't wait to stay here again! The sharing of the bathrooms was never an issue, everything was perfect!

Was this review helpful? Yes
Dametris, Manager at Crystal Hotel, responded to this review

Too Cool!! Thank you!! Just thank you... thank you for everything!! We look forward to your return visit! More 

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