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Residence Inn Portland Airport at Cascade Station

#44 of 133 Hotels in Portland
Certificate of Excellence
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9301 NE Cascades Pkwy, Portland, OR 97220
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Residence Inn Portland Airport at Cascade Station
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Residence Inn Portland Airport at Cascade Station
Residence Inn Portland Airport at Cascade Station
Residence Inn Portland Airport at Cascade Station
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260 reviews from our community

Traveler rating
    142
    72
    25
    13
    8
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91
67
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50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The only thing missing is the oven! Had my doubts when family wedding brought us to this hotel...near airport; near noise. Not so! Heard no airplanes! Location is great. Walk to Target. Walk to train. Staff was extremely friendly! Pool was large and hot tub was hot. Best part ...no searching for electronic plugs...they are everywhere!!!

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1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

There is conflicting information from staff about vandalism in parking lot. Once an issue is raised, they become defensive/protective about the issue. They can renovate the hotel, but care less about your car. Cars are being vandalized at many of their hotels, but they say like clockwork, there are signs in the parking lot. Stay at Residence Inn, don't bring... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, I'm not sure where to begin on this comment that you have left, even after several conversations you have had with the staff and management. Except again I'm sorry that your car was vandalized while parked at the Residence Inn Portland Airport. We unfortunately do not have control over people who commit such ugly crimes. Again... More 

1 review
2 of 5 stars Reviewed 1 week ago

The front desk people were very nice and helpful. The floor in our room did not look to be cleaned and there was urine not flushed in the stool. We also had no shampoo. The next day our room was not cleaned at all. We called and asked for clean towels and when they were brought to the room no... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, Thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. Our goal is to make every guest stay an enjoyable one, I was disappointed to read that your stay was not. Please accept my apologies for the condition in your room and lack of service, as we did... More 

Honolulu
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is currently going through a face-lift but is fairly new hotel only up for about 7 years so a face-lift I would think was premature. In any case the hotel is open during the renovations but I would have to say that it is a little concerning. On the floor I was assigned to they were tearing off... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, Thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I was pleased to read that you enjoyed what are hotel has to offer, such as our location and our newly renovated hotel. Hope to see you in the near future the next time you come to the... More 

Blue Springs, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2015

Rooms were great, with a full kitchen and a Target grocery store within walking distance it made a short business stay very enjoyable. Staff and facility were great! Breakfast in the mornings was normal fare but very good.

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Guest, Thank you for the kind comments regarding your recent stay at the Residence Inn Portland Airport. As you mentioned- Rooms were great, with a full kitchen and a Target grocery store within walking distance it made a short business stay very enjoyable. Staff and facility were great! Again thank you very much and hope to see you... More 

Vancouver, Canada
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 22, 2015

we stayed at a two bedroom suite, with a king bed in the first, a queen bed in the second bedroom and a sofa bed in the living room. It is the perfect size for a family of four. The room was newly renovated. It is very comfortable and has all the amenities. Wi-Fi worked well. The reason that I... More 

Was this review helpful? Yes 1
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, Thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I was pleased to read that you enjoyed your room and our new renovation, but disappointed to read that your room was not properly serviced. Please accept my apologies and this issue has been addressed with housekeeping manager.... More 

Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2015 via mobile

Stayed here again -- along with a couple hundred other basketball fans -- and even in the midst of some interior refurb, a superior experience. Just a few steps from the MAX transit station, the RI is the perfect spot to stage a trip out of PDX or for fans in town from Utah, Tucson and DC to stay while... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, I was glad to read that you enjoyed your visit again while staying at the Residence Inn Portland Airport. Our location is prime for The Max-light rail, the Airport and shopping. Also a quick trip to watch Basketball games. Again thank you for your comments and we know we will see you again when you come... More 

Massachusetts
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed at the Residence Inn Cascade Station for a quick one night stay after arriving on a flight from the east coast. Easy hotel-provided transport to the hotel and nice staff at check in. Room was great -- new carpet smell -- but no construction / renovation issues. This is one of the new-design Residence Inn properties. Best part of... More 

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, Wanted to say thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I was pleased to read that the room was great -- new carpet smell -- but no construction / renovation issues. This is one of the new-design Residence Inn properties. We are excited to show... More 

Ventura, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 9, 2015

Room 334 ,..Long story, but...I only like to give good reviews, and Residence Inns's are one of my favorite hotel chains to stay at on business and pleasure trips I was not the guest this time , my son was on his first "real" trip alone to check out the local college campus. I booked his room at the Residence... More 

Was this review helpful? Yes 1
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, I wanted to thank you very much for taking the time to comment regarding your stay at the Residence Inn Portland Airport. I was disappointed to read that you did not have a pleasant experience. I aploogize as there is no reason that a hotel did not have staff to fix something as simple as a... More 

Clarksville, Tennessee
Top Contributor
72 reviews 72 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

First, I want to complement the staff. From check in to check out, every staff member was friendly and helpful. I knew going in that the property was undergoing renovation, but was pleasantly surprised when I checked in and was advised of that and told where they would be working and where the best rooms would be to avoid noise... More 

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, Thank you for staying with us at the Residence Inn Portland Airport. I was glad to read that you felt the selection of stuff to put in the oatmeal was better than most, eggs were hot, fruit was fresh. And yes you are correct please come see us after the renovation which will be completed in... More 

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