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Residence Inn Portland Airport at Cascade Station

3.0 of 5 9301 NE Cascades Pkwy, Portland, OR 97220
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Certificate of Excellence 2014
Residence Inn Portland Airport at Cascade Station
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Residence Inn Portland Airport at Cascade Station
Residence Inn Portland Airport at Cascade Station
Residence Inn Portland Airport at Cascade Station
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248 reviews from our community

Traveler rating
    140
    68
    24
    10
    6
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83
67
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47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
141 reviews 141 reviews
121 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived early so had to wait for a room (one of the few times in Marriott). Room was standard, the odd mark on floor, but areas of dust if you move the furniture etc. (lack of supervisor?). Location super convenient, shops and the MAX. Breakfast acceptable.

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, Thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I was surprised to read that you had to wait for your room to be ready, the only reason would be if you had chosen one of our specialty rooms which are very popular this time of year... More 

Dothan, Alabama
Top Contributor
119 reviews 119 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here a whole week with Banfield. The staff was extremely accommodating and friendly. The rooms were clean and well-kept. The breakfast was pretty good as well. They have a great indoor pool even though we never used it. The shuttle service to and from the airport was great. We had a young guy that was very helpful and... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Recent Residence Inn Guest, I wanted to say thank you for leaving your comments regarding your recent stay at the Residence Inn Portland Airport. We love when the Banfield team comes to town and I was glad to read that you enjoyed your stay. We do have a friendly staff and a great location. Hope to see you in... More 

Edmonton, Canada
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed one night before our flight home. Very clean and modern hotel with great amenities. Great breakfast an large spacious suites. Right a cross from the MAX(light rail transit). Will take you to airport or downtown. Very convenient. I would stay here again if flying into or out of Portland.

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, I wanted to take a moment during this holiday season and say thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I was pleased to read that you enjoyed your visit and that you had a great breakfast. As you mentioned we hope to see you again... More 

Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

When I first walked in, the front desk agent who was also the supervisor seemed friendly, but while checking me in and talking to me, her phone rang and without any hesitation she picked up the phone, started talking and completely ignored me. After going to the room, I noticed that there was only ONE towel in the entire room... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, You recently stayed at the Residence Inn Portland Airport and I understand from your comments that it was not a plesant stay. For that reason I would like to personally apologize. The behavior you described is not what you would normally experience at the Residence Inn and all issues will be addressed with the appropriate staff... More 

salem, Oregon
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are older and have stayed at many of the Portland Airport hotels and this one is one of our top choices. It is newer, very clean, nice big rooms, comfortable beds (and I have a bad back so sensitive to this) very nice lobby, excellent pool and hot tub. It is very close so the shuttle only takes 5... More 

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, I wanted to take a moment and thank you for your kind remarks regarding your recent stay at the Residence Inn Portland Airport. Glad that you enjoyed the very clean, nice big rooms, and comfortable beds. We look forward to your return the next time you are in the Portland area. Again thank you, Myrna Green... More 

Walla Walla, Washington
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel last Thursday evening. The staff were gracious and the room was spacious. I LOVE the location. It's right at the airport and their is a lightrail stop directly in front of the hotel. I was there on business, but I will be returning with my wife some day. We will be able to explore Portland... More 

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, Thank you very much for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I was please to read that you enjoyed your stay and we LOVE our location too. I was also glad to know that on your next trip your wife will be joining you. Again Thank you... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 16, 2014

The Good points -- The Target next door is handy, and the Max station literally in the parking lot was so incredibly convenient. We rented a 2 room suite for the weekend and the room was nearly perfect (the living room area is so small, it's really only comfy for about 3 people) The Bad -- We asked the front... More 

Was this review helpful? Yes 1
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, I understand that you recently stayed at the Residence Inn Portland Airport and that you did not have a pleasant stay. First off I would like to apologize for the mistake and confusion you encountered while trying to use the gas grill. This issue has been addressed and proper training on how to use. As for... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed November 6, 2014

I requested a quiet room on high floor in quiet location, as far from elevators, ice machines and mechanical air heating units and what room did she assign me, the one directly across from the elevator where I could hear the noise of it going up and down constantly, on the second floor and overlooking all the ac units and... More 

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, I would like to thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I also would like to apologize that your request for a quiet room was not received. The issue has been addressed with the staff. The next time you are in the Portland area please... More 

Portland, Oregon, United States
1 review
1 of 5 stars Reviewed November 3, 2014

We booked a suite in order to have a birthday/grandchildren slumber party. When we arrived at our room the furniture was old and beat up but the worst part of our trip was once we pilled out the sofa bed the mattress was so stained and so gross we had to put everyone in the bedroom which meant my husband... More 

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Deccio Family, Thank you for taking the time to comment regarding your stay at the Residence Inn Portland Airport. I was very disappointed to read that your stay was not a pleasant one. I would like to apologize for the condition of the sofa sleeper and that it ruined your family visit. This is not typical for our property... More 

Ventura, California
Contributor
17 reviews 17 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014 via mobile

The location is great! While we didn't go downtown, the MAX rail station is right there and can take you wherever you want to go. We had a two bedroom suite and totally loved it! Lots of room for us and the kitchen was well appointed. Had an issue with the kitchen sink disposal not working and it was fixed... More 

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, I was pleased to read that you enjoyed your stay at the Residence Inn Portland Airport. Your comments are appreciated and have been shared with the staff. Our location to the Max and local restaurants are what we enjoy also. Hope to see you the next time you are in the Portland area, and again thank... More 

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Additional Information about Residence Inn Portland Airport at Cascade Station

Address: 9301 NE Cascades Pkwy, Portland, OR 97220
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Portland Airport at Cascade Station 3*
Number of rooms: 122
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Also Known As:
Residence Inn Portland Airport At Cascade Station Hotel Portland
Hotel Style:
#27 Business Hotel in Portland
#31 Romantic Hotel in Portland
#40 Family Hotel in Portland

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