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Residence Inn Portland Airport at Cascade Station

#44 of 133 Hotels in Portland
Certificate of Excellence
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9301 NE Cascades Pkwy, Portland, OR 97220
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Residence Inn Portland Airport at Cascade Station
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Residence Inn Portland Airport at Cascade Station
Residence Inn Portland Airport at Cascade Station
Residence Inn Portland Airport at Cascade Station
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263 reviews from our community

Traveler rating
    144
    73
    25
    13
    8
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91
67
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Great location to airport, restaurants, shopping and light rail. Easy hop on and go downtown. Great staff and always clean and comfortable rooms. I have not been disappointed with my stays here. I am disappointed when I am unable to find space at this hotel.

Was this review helpful? Yes
Rhonda C, Director of Sales at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Dooley65: Thanks so much for taking the time to give us feedback on your stay. I am so glad that you enjoy staying with us! The MAX and our great location make it easy to enjoy all that Portland has to offer! I will pass your "kudos" along to the staff. We look forward to having you back with... More 

Trinidad, Colorado
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is newly refurbished. It's clean, comfortable, large rooms, friendly, helpful staff, MAX rail stop at the front door. Be aware that you need to take the Cascade Station exit off Airpot Way, don't look for Mt. Hood Blvd, it's not marked. Also, no airport noise and a decent hot breakfast.

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Rhonda C, Director of Sales at Residence Inn Portland Airport at Cascade Station, responded to this review

Hi Robert: Thank you for taking the time review the Residence Inn Portland Airport. We recently completed an extensive renovation and I am so glad you like our new look! Our location, adjacent to the MAX is a big bonus for our guests providing easy access to explore the city! We look forward to having you back with us. Kindest... More 

Gold Coast, Australia
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here last week for 2 nights. Enjoyed every moment. Slept most of the time as the bed was so comfy. Almost complete facilities in the room. Kitchenette was awesome however i hated the coffeemaker. Prefer an electric kettle. Good tv channels available. Breakfast was nice, waffles was awesome. Hotel in the middle of some renovations and refurbishments however it... More 

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Rhonda C, Director of Sales at Residence Inn Portland Airport at Cascade Station, responded to this review

Hi Fazzigucci: I am so glad that you had a relaxing stay at the Residence Inn Portland Airport at Cascade Station. It sounds like the perfect vacation! All of our mattresses were replaced as part of our recent renovation. Thank you for sharing your feedback regarding the kitchen, the TV channels and breakfast. The waffles are my favorite as well!... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The only thing missing is the oven! Had my doubts when family wedding brought us to this hotel...near airport; near noise. Not so! Heard no airplanes! Location is great. Walk to Target. Walk to train. Staff was extremely friendly! Pool was large and hot tub was hot. Best part ...no searching for electronic plugs...they are everywhere!!!

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Rhonda C, Director of Sales at Residence Inn Portland Airport at Cascade Station, responded to this review

Hi Karen: Thanks so much for taking the time to share your thoughts on your recent stay at the Residence Inn Portland Airport at Cascade Station. I am delighted that you enjoyed your time with us! We appreciate your feedback regarding our great location near shopping and the MAX train. We would be love to be your home away from... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

There is conflicting information from staff about vandalism in parking lot. Once an issue is raised, they become defensive/protective about the issue. They can renovate the hotel, but care less about your car. Cars are being vandalized at many of their hotels, but they say like clockwork, there are signs in the parking lot. Stay at Residence Inn, don't bring... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, I'm not sure where to begin on this comment that you have left, even after several conversations you have had with the staff and management. Except again I'm sorry that your car was vandalized while parked at the Residence Inn Portland Airport. We unfortunately do not have control over people who commit such ugly crimes. Again... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The front desk people were very nice and helpful. The floor in our room did not look to be cleaned and there was urine not flushed in the stool. We also had no shampoo. The next day our room was not cleaned at all. We called and asked for clean towels and when they were brought to the room no... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, Thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. Our goal is to make every guest stay an enjoyable one, I was disappointed to read that your stay was not. Please accept my apologies for the condition in your room and lack of service, as we did... More 

Honolulu
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

The hotel is currently going through a face-lift but is fairly new hotel only up for about 7 years so a face-lift I would think was premature. In any case the hotel is open during the renovations but I would have to say that it is a little concerning. On the floor I was assigned to they were tearing off... More 

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Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, Thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I was pleased to read that you enjoyed what are hotel has to offer, such as our location and our newly renovated hotel. Hope to see you in the near future the next time you come to the... More 

Blue Springs, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2015

Rooms were great, with a full kitchen and a Target grocery store within walking distance it made a short business stay very enjoyable. Staff and facility were great! Breakfast in the mornings was normal fare but very good.

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Guest, Thank you for the kind comments regarding your recent stay at the Residence Inn Portland Airport. As you mentioned- Rooms were great, with a full kitchen and a Target grocery store within walking distance it made a short business stay very enjoyable. Staff and facility were great! Again thank you very much and hope to see you... More 

Vancouver, Canada
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 22, 2015

we stayed at a two bedroom suite, with a king bed in the first, a queen bed in the second bedroom and a sofa bed in the living room. It is the perfect size for a family of four. The room was newly renovated. It is very comfortable and has all the amenities. Wi-Fi worked well. The reason that I... More 

Was this review helpful? Yes 1
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Dear Residence Inn Guest, Thank you for taking the time to comment regarding your recent stay at the Residence Inn Portland Airport. I was pleased to read that you enjoyed your room and our new renovation, but disappointed to read that your room was not properly serviced. Please accept my apologies and this issue has been addressed with housekeeping manager.... More 

Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 20, 2015 via mobile

Stayed here again -- along with a couple hundred other basketball fans -- and even in the midst of some interior refurb, a superior experience. Just a few steps from the MAX transit station, the RI is the perfect spot to stage a trip out of PDX or for fans in town from Utah, Tucson and DC to stay while... More 

Was this review helpful? Yes
Myrna G, General Manager at Residence Inn Portland Airport at Cascade Station, responded to this review

Hello Residence Inn Guest, I was glad to read that you enjoyed your visit again while staying at the Residence Inn Portland Airport. Our location is prime for The Max-light rail, the Airport and shopping. Also a quick trip to watch Basketball games. Again thank you for your comments and we know we will see you again when you come... More 

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