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Comfort Suites Southwest

2.5 of 5
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11340 SW 60th Ave., Portland, OR 97219
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Comfort Suites Southwest
Best prices for: 1 room 1 guest
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Ranked #53 of 133 Hotels in Portland
A recent review
5 of 5 stars reviewed 5 days ago
ella123398 Medford, Oregon
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59 reviews from our community

Traveler rating
    22
    20
    11
    4
    2
See reviews for
14
18
5
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Medford, Oregon
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was our 3rd stay at this property. Rick was the front desk person when we checked in, he had upgraded our room. was friendly and helpful in suggesting a near by restaurant. The other staff were helpful and pleasant. Breakfast was busy with many children. The staff person kept the area clean and updated new visitors on when additional... More 

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

I needed a hotel due to dry rot repair at my place. The male front desk staff and breakfast staff was excellent. The female front desk and breakfast staff complained to each other in the morning. The female staff was abrupt and rude when asked too assist wih. Small request. Male staff was excellent! Went out of their way to... More 

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Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Laura, Thank you so much for taking the time to review your recent stay with us. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I apologize for your negative encounters with our staff. This is... More 

Smyrna, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chose this property fo a one-night stay in Portland because it was close to a place I wanted to visit and had decent reviews. The hotel was clean, the staff was friendly and the included hot breakfast was tasty. While certanly not a luxury facility, it provided great value for the money and was very comfotable. My ONLY complaint... More 

Was this review helpful? Yes
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Guest, Thank you for your kind words regarding your recent stay with us. We take pride in our hotel and the services we provide and we are so glad you enjoyed our convenient location, clean rooms and tasty breakfast. Thank you again for your great review. We are looking forward to providing you the same pleasant accommodations and service... More 

Top Contributor
59 reviews 59 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was excellent - comfy bed, good water pressure. The hotel staff was very friendly. There was an error with our booking from Choice Hotels but the manager sorted it out without incident. The breakfast was great - variety each day. They have a good hot tub. It was easy to get to all of the things in Portland... More 

Was this review helpful? Yes
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Guest, Thank you for taking the time to give us such positive feedback on your recent stay at our Comfort Suites in SW Portland. We are pleased to hear how satisfied you were with our amenities and the good customer service from our staff that was provided to you. We look forward to seeing you again on your next... More 

Roseburg
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Wonderful staff , they helped me out a jam. The room was excellent. It was roomy and and had jacuzzi, I did not have time to enjoy, but looked great and thinking about bringing my wife sometime in future. Breakfast was very good. I do not know if they serve every day but bacon and eggs were available as well... More 

Was this review helpful? Yes
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Dennis, Thank you so much for taking a moment to let us know about your fabulous experience at our hotel! I'm so glad that you were able to enjoy our clean rooms, breakfasts and high speed internet. I have shared your comments with my staff, and they join me in thanking you for your kind words. On your next... More 

Spokane, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 15, 2015 via mobile

... We were little disappointed with the 10+% tax on top of room price. Also, we fill military discount should be 10% as is everywhere else (if not more), and there was Not a goodie bag unlike other places we've stayed being members of the Choice Privileges Program. We certainly didn't seem to have any privileges staying at this location...... More 

Was this review helpful? Yes 1
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear My BG Rose, Thank you for being a Choice Privileges member and for leaving us a feedback. I am pleased that you enjoyed your stay at our hotel. However, it was extremely disappointing to hear of the problems with the room rate that you encountered. Our goal is to deliver the best service to all of our guests, so... More 

Yelm, Washington
1 review
5 of 5 stars Reviewed March 10, 2015

We absolutely loved it. The staff treated us so awesome. It was just me and my six year old twins. The boys are in love and want to go back already. We had a room across from pool and next to laundry room and never heard either. When we go to Portland this is where we will stay.

Was this review helpful? Yes
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Stephanie, Thank you very much for your kind comments! It is great to hear that you enjoyed your stay with us, and that you were happy with the location of your room and our polite and helpful staff. Looking forward to the pleasure of welcoming you back, the next time you traveling to the city. Warm Regards, Kate Pryimenko... More 

Dallas, Oregon
1 review
5 of 5 stars Reviewed March 7, 2015

Access to OHSU was very important as our stay was related to a procedure for my wife that was to be done at OHSU. Access was very close to OHSU and travel to and from was easy. The room was very clean and easy to get to.

Was this review helpful? Yes
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Charles, Thank you for taking the time to write your review of our property. We are glad to hear that you were pleased with the cleanliness of your suite and that you found our location very convenient. We appreciate your business and look forward to welcoming you back on your next trip to Portland. Warm Regards, Kate Pryimenko General... More 

Seattle, Washington
2 reviews
5 of 5 stars Reviewed March 7, 2015

Stayed one night this week on a business trip. Pleasant stay and very clean environs. Have stayed here about half a dozen times before. Convenient for a number of places (including 10 minutes by freeway to downtown Portland) and Tigard. It can be confusing to figure out what streets to take to get to the hotel and to get to... More 

Was this review helpful? Yes
Manager_CSPDX, General Manager at Comfort Suites Southwest, responded to this review

Dear Kevin, Thank you taking the time to write this review. I am glad you enjoyed the hotel's convenient location and our clean rooms. Special thanks for being our loyal guest! We appreciate your business and would love to see you again, should your travel needs bring you back to our area. Warm Regards, Kate Pryimenko General Manager Comfort Suites... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 5, 2015

I spent 4 nights at this hotel. When I checked in I requested a change in rooms from one with two beds to one with a single bed due to a change in my wife's travel plans. The front desk clerk got me another room, upgraded it to a room with an in room jacuzzi, and lowered my cost from... More 

Was this review helpful? Yes 1
Manager_CSPDX, Manager at Comfort Suites Southwest, responded to this review

Dear Guest, Thank you for your review! At Comfort Suites SW, we pride ourselves on our service and I'm pleased to hear you had a good experience. On your second or third trip, we would encourage you to try out one of our package deals! Thank you so much for your business and we look forward to seeing you in... More 

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Pool/beach area (1)
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