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Chestnut Tree Inn Portland Mall 205

2.0 of 5
9699 SE Stark Street, Portland, OR 97216
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Chestnut Tree Inn Portland Mall 205
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Chestnut Tree Inn Portland Mall 205
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49 reviews from our community

Traveler rating
    3
    13
    12
    7
    14
See reviews for
11
14
5
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (49)
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    (12)
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    (17)
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    (12)
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Salem, Oregon
1 review
1 of 5 stars Reviewed yesterday NEW

It looks alright on the outside, but that is the only decent thing I can say. The lady at the front desk was rude during check in and barely looked up from her computer as we stood there waiting. The comforter in the "non-smoking" room had multiple cigarette burns in it. When we got back to the hotel from our... More 

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Snohomish, Washington
Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This place had a special with Hotels.com so I tried it out. Must say that's it's definitely not somewhere I'd stay with my family but it works if you're not willing to spend a whole lot. Just remember that you get what you pay for so all the jokers that left horrible reviews and complained should've known better. It's clean... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 17, 2015

The hotel looks nice on the outside, the man at reception was great! He was so polite and very accommodating. Then we got to our room! We slept on top of the blanket with our coats and jumpers as blankets. We also wrapped our own towels round the pillows to sleep on as they had black stains on them. Apparently... More 

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Alvarado, Texas, United States
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 21, 2015

OUR daughter moved to portland or. several years ago. The first few times we saw the sights. Then we ventured up to washington on our trip which is a better place all around. We always have the same problem because of the cost of houses in portland the kids rent small houses which is fine with me because i dont... More 

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1 review
4 of 5 stars Reviewed January 11, 2015

When I first checked in I was scared because of all the reviews but then I stayed there & i was just fine. I got all of my laundry done while being there, got a good night of sleep. To me, the bed felt like clouds. I'll definitely be back. & the fact they had coffee 24/7 with different varieties... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 25, 2014

We booked a night here for a room with one king-sized bed through Priceline, not realizing that it was a smoking room. When we asked if we could get a non-smoking room, the manager gave us a smoke-free room with two double beds. Good value for the price.

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Pordenone, Friuli-Venezia Giulia, Italy
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 21, 2014 via mobile

unfortunately this was the only place we could afford on such a short notice. A family member had passed away and this was the only resort to staying at a place like this. For that reason, the price was great. Last minute unexpected trip, great price. We were coming in from California and called ahead to see if we could... More 

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1 review
1 of 5 stars Reviewed November 8, 2014

Broken furniture, gum on the lampshades and dirty bedding was just the start. Save your time and money. Yelling at prostitutes and gang members along with rude customer service. Also being charged over $40 more than I was told doesn't make for a happy customer.

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Boise, Idaho
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 30, 2014

We booked a room here. The first room we were given the bed was sloped to one side by 4 inches. The second room was a kitchenette. It smelled smoky was a nonsmoking room and the floors were sticky in the bathroom and kitchen. Yuck! We ended up getting our card credited and did not stay here.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

After reading all the reviews I felt I had to I'm a way defend the chestnut tree inn a little. I stay at the chestnut tree umm quite often and have seen many if their rooms and dealt with all of their staff. Over the last few months the customer service has gone downhill. It seems to be something that... More 

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