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All 132 Portland hotels

Courtyard by Marriott Portland Airport

3.0 of 5 Hotel   |   11550 NE Airport Way, Portland, OR 97220
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Courtyard by Marriott Portland Airport
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60%
Ranked #78 of 132 hotels in Portland
A recent review
3 of 5 stars reviewed 3 days ago
Jagwave Jacksonville, Florida
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  • Reviews (111)
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111 people have reviewed this hotel

Traveler rating
    18
    47
    28
    11
    7
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19
13
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Jacksonville, Florida
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Have now stayed there twice and the second time was much worse than the first. Keep in mind that the hotel is very close to the flight path of in coming jets. First stay, 6th floor, microwave, mini fridge, extra soft bed. Second stay, 4th floor, no microwave, no mini fridge, extra soft bed. Desk clerk said they didn't have... More

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for sharing your experience. I am sorry to hear that your stay was less than satisfactory. As you mentioned we are in the process of renovaiton. During this time we are replacing all guestroom items including the bed, microwave and frigerator. Over the next few months we will be making a significant transformation. We would welcome the opportunity... More

Florence, Italy
Top Contributor
86 reviews 86 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Courtyard by Marriott had the usual very clean and fairly spacious rooms, although the bathroom could have been a bit roomier. I'm not sure if ours was one of the recently remodeled rooms, though, so perhaps the bathroom will be revamped soon, too. What made this place a winner was the staff: Anthony, an attendant in the Bistro and... More

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for the review. Delighted to hear that Anthony and Liyu were able to assist you and provided you with outstanding service. I will be sure to share you comments with our staff. As for renovation we have not completed any rooms to date. We are in the major push right now and hope to have some of our... More

Johnson City, Tennessee
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent the night before flying out after visiting our daughter in Portland. Have read previous reviews about being old and noisy and we experienced neither. Our rooms were recently updated and very nice and clean. Our room faced the road but i did not notice the road noise. Front desk and shuttle driver could not have been nicer. would... More

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

I am thrilled that you enjoyed your stay with us. It was a pleasure having you with us. I hope that you had a fantastic visit with your daughter. We hope to be of service to you on your next visit to Portland. More

Draper, UT
Top Contributor
106 reviews 106 reviews
61 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a very pleasant stay, although the AC struggled a bit to keep up with the hot temps while we were there. Keeping the windows shut during the afternoon helped a lot. But the hotel was very nice and the staff super. One caveat that will go away soon - the traffic is awful as they are reworking the... More

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thanks so much for your review. I am delighted that you enjoyed your stay with us. We hope to see you again soon! More

Austin, Texas
Top Contributor
61 reviews 61 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 5 weeks ago

If I had the option, I'd give them 2.5 stars. We stayed in a king suite with our kids, which was nice size-wise, but the rooms are overdue for a remodel - which looks like it is going to happen soon. To offer water at $5/bottle in your room seems out of place when the room feels a bit more... More

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for your review. You are correct, we are currently in the process of renovating our guestrooms and are excited to reach the finish line. Once compelte our guestrooms will have a whole new look and feel that is in line with what you experience in our lobby and in the Bistro. The premium Fiji water in our guestrooms... More

Denver, Colorado USA
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 17, 2014

Older hotel, from the layout - it was another hotel before becoming a Courtyard. Rooms are smallish and the noise from the road out front (Airport Way) was very loud. Exercise room is very small (2 treadmills, 1 elliptical, some free weights) and does not have a bike - bummer. Overall, this place looks a bit worn and could use... More

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for sharing your experience with the TA community. We are in the process of renovating our guestrooms at this time. Upon completion our guestrooms will have a new look and feel. Additionally, we are replacing windows to address the noise issue. In just a few months we will complete this project. I hope you will return to us... More

Rainier, Oregon
Top Contributor
54 reviews 54 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 7, 2014

If I have an early flights, 5-7 am, I prefer to stay near the airport so is don't have to get up at 2 am and make my travel that much worse. That said, yes being near an airport is noisy, but they have done something special with noise abatement here. I sleep well, which is a boon for my... More

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for the great feedback. I am glad to hear you enjoyed your stay. We look forward to being of service to you again soon. More

Blacksburg, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2014

The hotel has a free 24 hour shuttle, so it is easy to get back and forth to the hotel. My room was at the back of the hotel, which on the days I stayed allowed me to see planes flying by as they were preparing to land. You get a few seconds of noise when planes fly that near... More

Was this review helpful? Yes 1
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for staying with us during your recent visit to Portland. We hope to see you again! More

Portland, Oregon
1 review
1 of 5 stars Reviewed April 17, 2014 via mobile

The Lobby is Marriott standard, the rooms are "budget inn" standard at best. Not at all anything that compares to any Marriott lodging. I would stay here you again for any reason. The rooms are small, dated, moldy and do not smell clean. I stay around a100 nights a year in Hotels and this one gets the lowest rating of... More

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for staing with us at the Courtyard Portland Airport. I am sorry that we failed to deliver a satisfactory stay for you and that your guestroom was not as you expected. I will be sure t share your comments with our Housekeeping Manger to ensure we are properly cleaning and inspecting all guestrooms prior to being placed in... More

Oregon
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 23, 2014

Check in was a breeze. Our room was very nice. Service from Connor in the Bistro was outstanding. When telling him how much we loved our dinner he suggested the breakfast tacos in the morning. Upon learning of our 4:30am departure he put together a breakfast box for us to take on our flight. Great customer service.

Was this review helpful? Yes
Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for your feedback! It is great to hear that Connor was attentive to your needs. I will be sure to share your comments with him and the entire staff. We look forward to being of service to you again soon. More

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Additional Information about Courtyard by Marriott Portland Airport

Address: 11550 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Portland Airport 3*
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Also Known As:
Courtyard By Marriott Portland Airport Hotel Portland
Courtyard Portland Airport
Portland Courtyard
Portland Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#78 Spa Hotel in Portland
Hotel Class
Number of rooms
140

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