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All 132 Portland hotels

Courtyard by Marriott Portland Airport

3.0 of 5 Hotel   |   11550 NE Airport Way, Portland, OR 97220
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Courtyard by Marriott Portland Airport

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Ranked #77 of 132 hotels in Portland
A recent review
5 of 5 stars reviewed 4 weeks ago
Roseburger Oregon
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103 people have reviewed this hotel

Traveler rating
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    11
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Portland, Oregon
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

The Lobby is Marriott standard, the rooms are "budget inn" standard at best. Not at all anything that compares to any Marriott lodging. I would stay here you again for any reason. The rooms are small, dated, moldy and do not smell clean. I stay around a100 nights a year in Hotels and this one gets the lowest rating of... More

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Oregon
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was a breeze. Our room was very nice. Service from Connor in the Bistro was outstanding. When telling him how much we loved our dinner he suggested the breakfast tacos in the morning. Upon learning of our 4:30am departure he put together a breakfast box for us to take on our flight. Great customer service.

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for your feedback! It is great to hear that Connor was attentive to your needs. I will be sure to share your comments with him and the entire staff. We look forward to being of service to you again soon. More

Plesant Prairie, WI
Top Contributor
81 reviews 81 reviews
73 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The rating system goes from average to poor. In this case let's call poor "below average." This is not a horrid property. Compared to most other Courtyard it is inexcusably below average. When other Courtyards underwent remodeling this one did as well but only part of the job was done. The rooms were pretty much given a superficial makeover. A... More

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

I am sorry that your stay with us was not more enjoyable. I would like to know more about the cleanliness issues you experienced during your stay. We want to provide you and all of our guests with a safe, clean, comfortable stay. Knowing where we failed would be very helpful to me. As always, you are welcome to contact... More

Bandon, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 9, 2014

Without a doubt the worst Marriott Property I ever stayed at .. staff is rude and unfriendly .. the pool and hot tub was "broken" .. The maids were knocking on my door 1/2 hour before check out time even though I had the do not disturb sign on and then when I called the front desk for a later... More

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

I am so sorry that your stay with us was so unpleasant. I would welcome the opportunity to speak with you regarding your stay. I admit I am shocked by what you have written. Your's is not the experience we strive to provide. Unfortunately our spa was out of order during your stay due to mechanical issues. As our pool... More

Seattle, Washington
Top Contributor
83 reviews 83 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 3, 2014

Came to Portland to help my daughter move into a new home. Worked all day on Friday in the cold, cold wind!!! (damn, it was cold!!!) Got to the hotel around 10:00 p.m. Check-in was a breeze. Got to our room in minutes. It was clean and neat. All was ok. The shower took a while to get the hot... More

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thanks for taking the time to share your review. I appreciate your feedback and am glad we were able to provide you with a warm space to lay your head and a nice hot shower. We look forward to being of service to you in the future. More

Seattle
Top Contributor
58 reviews 58 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed February 25, 2014

I have stayed in other hotels near Portland Airport over the years but not this Courtyard. First let me say I am a big Marriott fan and stay in Courtyards as my choice when I can. This one however proved to be a budget type hotel disguised as a Courtyard and worse at Courtyard rates. Take for example, an in-room... More

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

I am so sorry that you did not enjoy your stay with us. It is our goal to provide a quality stay for each guest and we clearly failed to deliver this to you. We are a conversion property and do not have the traditional "foot print" of a Courtyard by Marriott. With our current renovation we will be addressing... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed February 24, 2014

Greated at the front buy two charming young clerks. Very helpful in getting to our room. I had to do laundry, they made sure I knew where the laundry is, had quarters, soap. They did everything but the laundry. Bar tender is great as well. Perfect hotel for an airport stay. Breakfast made to order, very early in the am.

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thanks for the great review! I am delighted that our staff were friendly and helpful during your stay. Next time you are in town we would welcome the opportunity to provide you with an outstanding stay! More

Farmington, Michigan, United States
Top Contributor
86 reviews 86 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 8, 2014

Rooms were small. Nice contemporary restaurant-bar area, very cozy. Food selection is somewhat limited but nice options. Food was good. Wine reasonably priced as was the room. Free shuttle to airport. Good for a quick stay.

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for taking the time to share your positive feedback. I appreciate hearing from our guests and value your input. We hope to see you again soon. More

Greenville, South Carolina
Top Contributor
96 reviews 96 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 30, 2014 via mobile

Stayed one night before a flight home. This is an average Courtyard. Old and needs updating, but clean, friendly and convenient to PDX. Don't dismiss it on looks. Easy access to downtown and freeways north and south. Several pretty good resteraunts within easy driving.

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

Thank you for your review. I appreciate your input. We are in the final phase of planning for our upcoming guestroom renovation. I am very excited to reach the finish line as we will have a whole new look and feel. Combine that with what you have come to expect from a Courtyard and it is a winning combination. We... More

East Greenwich, Rhode Island
Top Contributor
139 reviews 139 reviews
103 hotel reviews
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed January 29, 2014

I recently spent one night at the Marriott Courtyard at the PDX Airport. First, the location of this hotel is great if you want to be close to the PDX Airport. Driving up the first impression the hotel gives off from the outside is a dated feeling. The exterior paint and look makes this hotel look like an 80's hotel.... More

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Dawna R, General Manager at Courtyard by Marriott Portland Airport, responded to this review

I am delighted that your experience with us was what you expected from a Courtyard. Our goal is to provide you with a comfortable, relaxing stay. I am delighted that our staff and amenities were to your liking. We are in the final phase of preparation for our guestroom renovation. We are excited to complete this renovation and provide our... More

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Additional Information about Courtyard by Marriott Portland Airport

Also Known As:
Courtyard By Marriott Portland Airport Hotel Portland
Courtyard By Marriott Portland Airport Hotel
Courtyard Portland Airport
Courtyard Portland
Portland Courtyard
Portland Marriott
Address: 11550 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #77 of 132 hotels in Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Portland Airport 3*
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