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Benson Hotel

#18 of 133 Hotels in Portland
Certificate of Excellence
309 Southwest Broadway, Portland, OR 97205
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Benson Hotel
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Benson Hotel
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1,178 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Top Contributor
53 reviews 53 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Noise in the rooms from being downtown, very close to lots to do! The bed was amazing, no room service at 10pm and we had a late arrival so that was no fun. Breakfast was good in the lobby. Hotel is beautiful

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Vancouver, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

We took Amtrak from Vancouver to Portland, which is one of the most scenic journeys are experienced. We were delighted to find The Benson just a short walk at the station. Check in was seamless and the receptionists were excellent. The hotel has the most fabulous lobby, with restored woodwork that must have been fitting to receive VIP OF THE... More 

Review collected in partnership with Amoma.com

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Louisiana
Top Contributor
63 reviews 63 reviews
50 hotel reviews
547 helpful votes 547 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here during a conference, and we were not disappointed! The location was great! We walked several places in the downtown area for shopping and food. We also only had to walk a short distance to the car rental agency where we picked up a rental car for day trips out of the city. We had easy, close access... More 

Was this review helpful? Yes 1
Scottsdale, Arizona
Top Contributor
138 reviews 138 reviews
57 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 1 week ago

I travel every week and yes, I've become a hotel-snob. So the promise of yesteryear ambiance, charm and history do indeed lure me in but The Benson under delivered. The location is terrific - that's for sure. Many restaurant and shopping choices abound. But the quality of the rooms is sub-par. I was at the end of a hallway which... More 

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Ron G, General Manager at Benson Hotel, responded to this review

While we’re happy to hear that you enjoyed our lobby and concierge, we’re sorry that our staff was disruptive and that you did not enjoy the rooms. We do appreciate your constructive feedback, as it helps us make all stays for future guests better. More 

Lewiston ID
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying overnight at The Benson Hotel on 3-10-15 on a business trip to the OHSU Hospital, who made my travel arrangements. Check in was fast & efficient. The main lobby is quite impressive! My room was impeccably clean,spacious, and well appointed. The king bed was very comfortable. I had dinner at the Palm Court, which... More 

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Ron G, General Manager at Benson Hotel, responded to this review

We’re happy to hear that your stay with us was worthy of a 5 star review. It’s wonderful that your check in was fast, your room clean and comfortable, and your dinner excellent. We hope that you will stay with us again the next time. More 

Springfield
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We always stay at the Benson when we're in Portland. It's very beautiful and charming. The staff is excellent! They even helped my fiancé stage his proposal there. Lots of shopping nearby and a great food cart pod is close too.

Was this review helpful? Yes 1
Ron G, General Manager at Benson Hotel, responded to this review

We are certainly pleased with your 5 star review of your recent stay at The Benson. It’s wonderful that your fiancé proposed there; it’s an honor that we were able to help out on such a special day. More 

Eugene, Oregon, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Benson is a venerable Portland institution which keeps its character and delivers excellent service. The staff is very helpful and friendly, and if you are happier with plaster than with sheetrock, this is the hotel for you. Tradition lives at the Benson.

Was this review helpful? Yes 1
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for the 5 star review of The Benson. We are happy to hear that you enjoyed the character, excellence and staff at the hotel. More 

Eugene, Oregon
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here last weekend and couldn't have enjoyed our stay more! The Benson is a stunning hotel. Our room was extremely comfortable and beautifully decorated. The bed was absolutely wonderful, like sleeping on a cloud. The staff is excellent! I have never had better service than at the Benson. The front desk staff went out of their way to make... More 

Was this review helpful? Yes 3
Ron G, General Manager at Benson Hotel, responded to this review

We are thrilled to hear that you loved your stay at The Benson so much that you will be staying with us again in the future. Thank you for the high compliments in regards to our hotel, staff, and rooms. We look forward to seeing you again the next time. More 

Sacramento, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Yes, this is the same Benson as the famous Benson Bubblers! This is a beautiful older hotel with comfortable, lavish furniture in the grand lobby and a great cozy bar with good bartenders. As you would expect in a hotel of this vintage, the baths are compact but the rooms are very comfortable. The location is central to most everything.... More 

Was this review helpful? Yes 2
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for your 5 star review of your recent stay at The Benson. We appreciate your positive feedback about our rooms, bar and location. More 

Hotel Review Summarization

What travelers say

  • Very comfortable(4)
  • Pearl district(4)
  • Friendly and helpful(4)
  • Flat screen TV(3)
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Deluxe Room with Two Double Beds (58)
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Executive Room (60)
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Junior Suite (53)
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Penthouse Suite (66)
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Presidential Suite (66)
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