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Benson Hotel

4.0 of 5 309 Southwest Broadway, Portland, OR 97205
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Certificate of Excellence 2014
Benson Hotel
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Benson Hotel
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1,163 reviews from our community

Traveler rating
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    375
    146
    63
    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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  • Chinese (Simplified) first
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  • All months
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    (250)
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Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

we loved our stay. It was surprisingly cheap. It was beautiful and made me feel like we were in the 1920s. Service was great. Very good location, we walked to everything. We had a nice view and the room was small, but cozy. Big enough to fit 4 people.

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Bremerton
2 reviews
5 of 5 stars Reviewed 1 week ago

I thought the hotel was very quaint and comfortable with very attractive wood work and chandeliers in the lobby/interior restaurant and comfortable rooms. The staff was exceptional in professionalism and seemed happy to work there and treat guests great. The room was a little too warm in the night time. However, the bed was very comfortable.

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Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Benson Hotel before, years ago, but just recently I had a work lunch there and it is nice to see the quality is still there. The food was fantastic and the staff is very helpful and always have smiles on their faces. The Lobby was as grand and stunning as I remember. I look forward... More 

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Portland, Oregon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to a wedding at the Benson, stayed in a suite, it was nice enough. The hotel has an old time feel to it. In suite dining was meh. Over all a great experience though. Not excellent due to the fire alarm going off early on new years day.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Came to the Rose city again and stayed at the lovely Benson Hotel in room 1229. Greeted with Champagne and chocolate to welcome Valentine's day. Just as last time, staff was friendly and helpful, rooms were clean and quiet, and location is great. Hotel has welcoming feeling and energy. Only improvement is better lighting in room. Blessed with sunshine which... More 

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Ron G, General Manager at Benson Hotel, responded to this review

We would like to thank you for your kind words about our staff, rooms and location. It’s wonderful to hear that you were able to fully enjoy your Valentine’s Day holiday while at The Benson. We also appreciate your feedback about the lighting, we will make sure to pass that information along to the appropriate staff so we can make... More 

Portland, Oregon
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Benson Hotel is, by far, my favorite hotel in Portland. The service, the food, the décor and atmosphere are simply unexcelled. We live in Portland, but stay at the Benson for special occasions like anniversaries or birthdays. The lobby is one of the most stunning and elegant of any hotel in the world--a great place for a drink or... More 

Was this review helpful? Yes 2
Ron G, General Manager at Benson Hotel, responded to this review

We’re happy to hear that The Benson is your favorite hotel in Portland and that you have been staying with us for the past 45 years. We certainly look forward to many more visits from you in the years to come. More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Unless you have to stay here for a business function, you're better off staying at a newer hotel. I had 2 main issues while staying at the Benson: noise and tiny bathroom. I was upgraded into a King junior suite. The sitting room/bedroom was expansive. But the bathroom must have been a converted closet. I was afraid to close the... More 

Was this review helpful? Yes 2
Ron G, General Manager at Benson Hotel, responded to this review

We do apologize that your recent stay at The Benson was less than ideal. We would like to invite you to take this conversation offline so we can discuss it in further detail with you. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked the Benson for a Saturday night stay. It was perfect. I travel a lot for business, so I knew this was the right hotel for a night out in Portland. We asked for early check in so we could do some downtown shopping. It was close, so we had time to come back before heading out to dinner... More 

Was this review helpful? Yes 1
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to write a 5 star review of The Benson. We’re delighted to hear that we were able to accommodate you during your Saturday night stay in Portland. It’s always wonderful to hear positive feedback about our staff and atmosphere. More 

Petaluma, California, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Benson is now my go-to in Portland. This is a beautiful hotel, with great dining in-house venues, excellent service and a very high value. Location is also very convenient near several good restaurants.

Was this review helpful? Yes 1
Ron G, General Manager at Benson Hotel, responded to this review

We are so happy to hear that The Benson is your go-to hotel in Portland and appreciate your kind words about our dining, service and value. We will look forward to your next stay with us. More 

N, California
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved the old world décor, one reason for choosing this spot. Easy walk to Portland Symphony and anywhere around town. Staff pretty laid back, and invisible, but we didn't lack for anything and had fun, upbeat service in the Palm Grill café in the lobby.

Was this review helpful? Yes
Ron G, General Manager at Benson Hotel, responded to this review

We do appreciate your 5 star rating of your recent stay with us. We are happy to hear that you loved The Benson’s old world décor and easy accessibility to various sites around Portland. We look forward to seeing you the next time. More 

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Hotel Summarization (Beta)

What travelers say

  • Very comfortable(5)
  • Pearl district(5)
  • Friendly and helpful(4)
  • Great location(3)
  • Valet parking(3)
  • Flat screen TV(3)

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205
Location: United States > Oregon > Portland > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Portland
#11 Business Hotel in Portland
#16 Romantic Hotel in Portland
#17 Family Hotel in Portland

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