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Benson Hotel

#19 of 133 Hotels in Portland
Certificate of Excellence
4.0 of 5
309 Southwest Broadway, Portland, OR 97205
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Benson Hotel
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Benson Hotel
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1,191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burnaby, BC
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed yesterday NEW

On a trip down the Oregon Coast over Easter weekend, my husband and I splurged and booked a room at The Benson. What a great idea this was! This is a beautiful historic hotel in a great location downtown; we walked all over. The hotel lobby is gorgeous, with lots of polished wood, sparkling crystal chandeliers, and a copper ceiling.... More 

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Ilwaco, Washington
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel itself is amazing. You walk in and immediately feel important. The lobby and attached restaurant were beautiful and the staff was friendly. Our room was several floors up and we needed our key card to operate the elevator. Fortunately, someone else in the elevator had to do this as well so we didn't feel quite so stupid. Apparently,... More 

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Keremeos, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

This was a very enjoyable experience. I had stayed there about 20 years ago and wanted to go back again. I was not disappointed. The service is excellent and the hotel is clean and inviting. It is very central and an easy walk to the Concert Hall and the Armoury Theatre as well as a myriad of restaurants and the... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Love this hotel! Stayed for business at various times over the last 25 years and have never been disappointed. From the always courteous doormen to the friendly front desk staff, it's all good at The Benson. Not a particularly large lobby or bar area, but they are both still very nice. (That goes for the fitness room as well.) The... More 

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Ron G, General Manager at Benson Hotel, responded to this review

Thank you very much for your five-star review. The highest compliment we can receive is a repeat guest. It means a lot that you have been a repeated guests for over 25 years. Thank you for your patronage and loyalty. We appreciate your comment about the bathroom and have plans to improve them in the upcoming year. We hope to... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

First and foremost, I want to thank the maker of the couch in the lobby. It's divine, superb, bodacious! The couch really ties the room together. If you get the honor of trying the couch out, you won't want to leave it. Forget their beds, sleep on the couch in the lobby. Jim Gaffigan would definitely approve. 👌 Full disclosure:... More 

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Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to leave a review! While it is great that you appreciated our wonderful lobby, I encourage you to stay with us sometime soon. If you enjoyed our lobby couches, you will love our guest rooms and rest of our hotel. More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We were delighted with our stay at the Benson. The hotel staff were wonderful. The lobby has a traditional wood "board room" feel to it. Our room was comfortable, and reasonably priced. The bathroom had plenty of counter space. We had an incredible dinner at the El Gaucho in the hotel. My only complaint is that I like the room... More 

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Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time leave a review of your recent stay with us. I am very glad to hear that you found our lobby decor, guest rooms, and dining options to be to your liking. We will examine your feedback regarding our window treatment and see how we can make refinements to better fit our guests in the... More 

los angeles, ca
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is good. Walking distance to the Pearl and Downtown. The staff is very nice. The rooms, especially the bathrooms are not in $$$ condition...not at all. Disappointing. Very noisy. They need to invest in door closure mechanisms that are quiter..slamming doors all night. Hotel definitely has potential...but they need to step it up being that they are attached... More 

Was this review helpful? Yes 1
Ron G, General Manager at Benson Hotel, responded to this review

Thank you very much for your constructive input. We want to provide our guests with the best possible experience, so we truly appreciate your feedback regarding our noise levels and guest rooms and will take it into consideration with our future improvement. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Benson is a close walk to many great destinations in Portland. Very friendly and professional valet. The Hotel staff was very helpful. They recommended a number of great restaurants in the area. I definitely will be back.

Was this review helpful? Yes
Ron G, General Manager at Benson Hotel, responded to this review

We thoroughly appreciate your five-star remarks. It is an honor to learn that our knowledgeable and friendly team could help make your stay a delightful one. More 

London
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Benson was a great choice for an overnight stop in Portland. It was well located for a walk around the city centre. It felt reasonably fancy without being fussy and without the service being too pushy. Our room was very clean and comfortable, and we also greatly enjoyed the relaxed dinner we had in the bar area when we... More 

Was this review helpful? Yes 1
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for your five-star review. I’m glad to hear that you had a chance to relax with us, that we can strike a balance between upscale and down-to-earth, without being too fuzzy. We hope to see you again soon. More 

atlanta
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here when I was at a conference. I asked online for a quiet room and they accommodated me- 11th floor, end of the hall. The room was just fine- old, elegant hotel. Unlike some hotels, the cleaning staff actually pays attention if you don't want your towels changed every day, to be sustainable. They didn't completely make the... More 

Was this review helpful? Yes 1
Ron G, General Manager at Benson Hotel, responded to this review

Your review is thoroughly appreciated. I am very happy to read that our central location and low level of noise were to your liking. We aim to provide our guests with friendly and professional service, so we will take your feedback into consideration when it comes to making improvements. Thank you. More 

Hotel Review Summarization

What travelers say

  • Very comfortable(4)
  • Friendly and helpful(4)
  • Pearl district(4)
  • Flat screen TV(3)
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Deluxe Room with Two Double Beds (58)
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Executive Room (60)
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Penthouse Suite (66)
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Presidential Suite (66)
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