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Benson Hotel

4.0 of 5 309 Southwest Broadway, Portland, OR 97205
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Certificate of Excellence 2014
Benson Hotel
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Benson Hotel
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1,102 reviews from our community

Traveler rating
    499
    363
    145
    61
    34
See reviews for
162
435
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214
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
  • All months
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    (250)
  • Jun-Aug only
    (366)
  • Sep-Nov only
    (298)
  • Dec-Feb only
    (188)
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Eugene, Oregon, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

If you love character and warmth you will love The Benson. The location is amazing so close to everything in the downtown area. Staff is welcoming and friendly. My go to place whenever I stay in Portland.

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2 reviews
5 of 5 stars Reviewed 1 week ago

We booked this hotel for a "girls weekend getaway" and felt totally spoiled...which is exactly what we wanted. The hotel is classically gorgeous. Some of the room doors in the hallway are a bit dinged and could use some TLC but other than that, the staff went above and beyond to make us feel like honored guests. The beds...COMFY!!! Every... More

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Oakland, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is beautiful historic hotel right in the middle of downtown Portland. Hotel is wonderful, beds are comfortable and staff outstanding. Location is ideal, walk, lobby is stunning and relaxing. My "go to" hotel when staying in Portland

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1 review
2 of 5 stars Reviewed 1 week ago via mobile

I arrived here in November and I am so grateful I'm only spending one night here. This hotel offers so much promise and I suspect was once a luxurious destination in Portland. I arrived here at night with a young child having travelled all the way from Europe. We were exhausted. There was one lady at reception who spent the... More

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Ron G, General Manager at Benson Hotel, responded to this review

We are so very sorry for your experience at The Benson on this occasion. We will certainly address your review with our team. We would welcome the opportunity to discuss your experience in further detail offline, as well. More

Alameda, California
1 review
5 of 5 stars Reviewed 1 week ago

This is beautiful historic hotel right in the middle of downtown Portland. Hotel is wonderful, beds are comfortable and staff outstanding. Location is ideal, walk, lobby is stunning and relaxing. My "go to" hotel when staying in Portland,

Was this review helpful? Yes
Ron G, General Manager at Benson Hotel, responded to this review

We are happy to read that you had a wonderful stay at The Benson, and that we are your “go to” hotel. We hope that you will stay with us the next time you are in Portland. More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I travel 100+ nights a year on business and would only stay at the Benson if there were no other options. Save yourself the money and stay elsewhere. The Benson is one of Portland's oldest and least renovated hotel experiences. Coast hotels have squeezed this property for every cent of profit they could. The property is need of top down... More

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Victoria, British Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here from November 7-11 and have nothing but praise for The Benson. Our experience began at check in...I inadvertently booked the wrong dates through a booking agency for the following week and Rochelle was so very accommodating while dealing with it. She assured me that she could find a room for us that evening and that I could... More

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Ron G, General Manager at Benson Hotel, responded to this review

Thank you very much for your wonderful five-star review. We look forward to seeing you again on a return visit to Portland. More

Colorado
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a business trip, so the choices near my meeting location were limited to areas near Portland's City Center. I'm not a fan of box hotels, and when I spied this renovated historic building, and read the reviews online, I grabbed it. I can't say I spent a lot of time in the hotel, other than to sleep, but... More

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Ron G, General Manager at Benson Hotel, responded to this review

We’re delighted that you chose to stay at The Benson during your business trip to Portland. We’re happy that you enjoyed our hotel, and we hope to see you again the next time you’re in the city. More

Duluth
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We were there two different nights in two different rooms. They were small. The first night we were next to the elevators. It was loud! The second night we asked to be further away. It was better, but I could still hear them.

Was this review helpful? Yes 1
Ron G, General Manager at Benson Hotel, responded to this review

Thank you for your review and constructive criticism. We will share your review with the appropriate team. More

Rahway, New Jersey
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you want to stay in a beautiful historical hotel look no further. It is right downtown Portland close to mass transit good food and the waterfront. Rooms are a little small for the price but beautiful.

Was this review helpful? Yes
Ron G, General Manager at Benson Hotel, responded to this review

We sincerely appreciate your review of our hotel. We’re glad that you enjoyed your stay with us and that our location worked well for you. We hope to see you again the next time you return to Portland. More

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Hotel Summarization (Beta)

What travelers say

  • Pearl district(5)
  • Very comfortable(5)
  • Friendly and helpful(4)
  • Great location(3)
  • Valet parking(3)
  • Flat screen TV(3)

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205
Location: United States > Oregon > Portland > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
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