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All 133 Portland hotels

Benson Hotel

4.0 of 5 Hotel   |   309 Southwest Broadway, Portland, OR 97205 (Downtown)
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79%
Ranked #23 of 133 hotels in Portland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
The_Walrus2 British Columbia
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1,033 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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British Columbia
Top Contributor
130 reviews 130 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This heritage hotel is next to the Pearl District. Lots of good restaurants, shops, and very close to Powell Books.The hotel itself has been totally restored. The lobby is beautiful, the lobby bar very comfortable. The rooms are surprisingly spacious for an older hotel. Staff were very knowledgeable and attentive.

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Seattle
Top Contributor
460 reviews 460 reviews
54 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A classic hotel in Portland. The lobby and rooms are all very classic looking. This is a well maintained and run hotel. The staff was helpful and attentive. Pretty good location. Pro tip - be aware of the homeless people in the nearby park.

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Acton, Massachusetts
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The Benson offers great service - caring, warm, and personable staff who are eager and willing to help make your visit in Portland wonderful - as well as the most comfortable mattresses, pillows, and climate control anywhere. Quiet rooms, nice fitness facility, convenient location...and great dining options right in the hotel. We loved it!!

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Ron G, Manager at Benson Hotel, responded to this review

Thank you for your amazing feedback. We are thrilled you enjoyed your stay with us, and we certainly welcome you back for a return visit. More

Santa Cruz, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We have just come back from a few days in Portland. The hotel is in a great location, we walked the city and enjoyed every moment. For us the best part of the hotel was the concierge service. Tom Carlon was our man at the desk, we was outstanding. He has a great love and knowledge of the city, each... More

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Ron G, Manager at Benson Hotel, responded to this review

We are so glad to see you enjoyed our central location and best of all, our Concierge. We hope you were able to take advantage of all Portland has to offer. We hope to see you again, soon! More

Severn, MD
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Let's face it, Portland is weird. Purposefully so. But, apart from the valets wearing sneakers, The Benson is...conventional. It is a charming, classic, has excellent staff, and seems more like a place I would find near Central Park than Voodoo Donuts. I did not set out to stay in such a hotel--I typically go for the ultra contemporary (next time... More

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Ron G, Manager at Benson Hotel, responded to this review

Thank you for your comments. We really appreciate your in-depth feedback and will share it with our team. We look forward to your return visit. More

Perth Western Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just returned from our first trip to the west coast of Canada and we popped down to Portland for 2 nights to catch up with friends. We booked a double room at the Benson, based on the central location and generally good reviews. Our first impression when walking into the hotel was very positive - lovel timber panelling,... More

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Ron G, Manager at Benson Hotel, responded to this review

Thank you for your review. We apologize for your experience on this occasion. We will certainly take your feedback into consideration for future planning. We do hope you will give us another opportunity to regain your confidence in our property on a return visit. More

Junction City, Oregon
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Came to Portland on business and some leisure activity and was very pleased to stay at an affordable, comfortable, and welcoming hotel in the prime downtown area. We truly enjoy the feel of the older boutique hotels and the Benson was that and much more. Close to everything and great staff to help us with our visit.

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Ron G, Manager at Benson Hotel, responded to this review

Thank you for your review! We are so pleased you enjoyed your stay on this occasion and look forward to your return to The Benson Hotel, when visiting Portland. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is beautiful - built over one hundred years ago, it is truly a gorgeous building. The lobby is ornate and the staff are devoted to superior service. The location can't be beat - it's in the heart of downtown Portland. The rooms however leave something to be desired. They are definitely in need of some renovations - the... More

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Ron G, Manager at Benson Hotel, responded to this review

Thank you for your review. I apologize your experience with us, specifically as it pertains to our guest rooms, was not ideal. We will certainly make a note of your review and share it with our team for future planning. I hope you will allow us another opportunity, on a return visit, to regain your confidence in The Benson Hotel. More

Dubai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The Benson is the Grand Dame of hotels in Portland and you realise this as soon as you walk through the doors into the gorgeous lobby with its marble fireplaces, crystal chandeliers and wood panelled walls. The lobby really sets the scene and raises your expectations of what's to come upstairs. Unfortunately, the same attention and care isn't given to... More

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Ron G, Manager at Benson Hotel, responded to this review

We really appreciate and thank you for your comments. I apologize that the experience with us, specifically as it pertains to our guest rooms, was not impressive. I will be sharing your review with members of our team to see where we may make improvements I hope you will allow us another opportunity, on a return visit, to regain your... More

Canada
Top Contributor
66 reviews 66 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We you arrive at the Benson you can't help but being impressed with it's grand entrance and lobby area. The staff was pleasant on checkin so we were off to a good start. When you get to the room it's a bit of a let-down as this is where you begin to see the age of the hotel which is... More

Was this review helpful? Yes
Ron G, Manager at Benson Hotel, responded to this review

We appreciate your thorough feedback regarding your recent stay at The Benson Hotel. Thank you for both your positive and constructive comments. We will certainly share your review with our team. We hope to see you again so that we may have another opportunity to provide you with the level of service and hospitality for which we are known. More

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Hotel Summarization (Beta)

What travelers say

  • Very comfortable(5)
  • Pearl district(5)
  • Friendly and helpful(4)
  • Valet parking(3)
  • Great location(3)
  • Flat screen TV(3)

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205
Location: United States > Oregon > Portland > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Benson Hotel 4*
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Classic Room with Queen Bed (50)
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Deluxe Room with Two Double Beds (58)
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Executive Room (60)
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Presidential Suite (66)
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Near Benson Hotel

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#11 Luxury Hotel in Portland #16 Business Hotel in Portland #17 Family Hotel in Portland #21 Romantic Hotel in Portland
Hotel Class
Official Description (provided by the hotel)
Classic Landmark Hotel located in heart of business & financial district. ... more   less 
Number of rooms
287

Questions & Answers

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6 days ago

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Questions? Get answers from Benson Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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