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Benson Hotel

4.0 of 5 309 Southwest Broadway, Portland, OR 97205
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Certificate of Excellence 2014
Benson Hotel
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Benson Hotel
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1,115 reviews from our community

Traveler rating
    506
    367
    146
    62
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
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  • Chinese (Simplified) first
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English first
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Corvallis, Oregon
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent one night in early December, and it met our memory of service and comfort at this Portland institution. The Benson is a grand old hotel, in the best sense of the word. Each staff member we dealt with was knowledgable and very pleasant.

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Los Angeles, California
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked this hotel for a weekend trip to Portland. Super cute swanky hotel with a European feel. When you walk into the hotel you immediately feel like you are in a Parisian hotel...without the pretentiousness. Lobby is very cozy and even has a fireplace for you to sit around in comfortable chairs and couches. Staff was extremely friendly and helpful... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The moment you walk into this hotel it's like traveling back in time. The lobby is beautiful, the food service is quite inclusive for a hotel and the staff is helpful and pleasant. Now... The room. It was definitely the type if room I expected for my business travels-minimalistic and cozy. There was one point which was funny yet annoying... More 

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Portland, Oregon
Top Contributor
70 reviews 70 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I live in Portland. I've been going to The Benson for almost 50 years. Initially for meals. Then the occasional "staycation" over the last 40 years. I've seen remodels and changes in ownership and management. And I can't say enough good things about the Benson's current physical condition and management. My current wife and I stayed in one of the... More 

Was this review helpful? Yes
Ron G, General Manager at Benson Hotel, responded to this review

We are so happy that you had a wonderful time at our hotel and want to thank you for writing us a 5 star review. It’s wonderful that you and your wife were able to stay in the same room as your wedding night. We hope that you’ll choose to stay with us again. More 

Barrie, Canada
Top Contributor
185 reviews 185 reviews
69 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

Lots of character, rooms were nothing special but nothing to complain about either. Lots of wood and stone which makes it interesting to look at . Beds are ok but not as good as what you would find in a best western or Hampton but you're probably here for the location and charm anyway.

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Ron G, General Manager at Benson Hotel, responded to this review

We sincerely appreciate your candid review of our hotel. We will relay the information you shared with us to the appropriate team. We hope you will give us another opportunity to be of service to you the next time you’re in Portland. More 

Menlo Park, California
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I was dragging my suitcases in the rain with my family, as we got closer to the entrance, a bell boy approached and asked if I was checking in with them. As I said yes, he offered to help me with my luggage and then another bell boy helped with my family's luggage. The check in was friendly and fast.... More 

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Ron G, General Manager at Benson Hotel, responded to this review

Thank you for taking the time to write us such an in-depth review. We’re glad that you enjoyed your room and that you loved our lobby. We hope that you’ll stay with us again the next time you’re visiting Portland. More 

Ithaca, New York
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here to attend a conference. My Tuesday flight was cancelled at 1:00 pm and I had a heck of a time reaching anyone in reservations at the hotel to tell them I'd miss the first night. My call would ring and ring and then forward out to their central office where the person told me I'd have to... More 

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Ron G, General Manager at Benson Hotel, responded to this review

We’re glad to hear that we were able to sort everything out after your cancelled flight. We appreciate you taking the time to write us a review and we’re delighted that you enjoyed your breakfast. We hope to see you the next time you’re in Portland. More 

Santa Monica, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

This 100 year old hotel is located right in downtown, next to the Pearl District. The location is key to great dinning experiences, shopping and the river. The Hotel rooms are well appointed and in very good condition. The lobby is charming in an old world fashion. The regular rooms are large and comfortable and the Jr. suites are very... More 

Was this review helpful? Yes
Ron G, General Manager at Benson Hotel, responded to this review

Thank you so much for recommending our hotel! We’re glad that you found our staff to be helpful and the rooms to be comfortable. We hope to see you the next time you stay in Portland. More 

Senior Contributor
35 reviews 35 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The Benson is a great place to stay in Portland. This old classic hotel is maintained in first class condition and it is a beauty. The lobby is simply gorgeous. Service was fantastic. Our room was beautiful and the beds and pillows were so comfortable. In spite of being in the heart of downtown - great location - it was... More 

Was this review helpful? Yes
Ron G, General Manager at Benson Hotel, responded to this review

We are so grateful for your 5 star review of our hotel. We’re delighted to hear that you found the hotel to be gorgeous and the service fantastic. More 

Minnesota
Top Contributor
68 reviews 68 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here in late November and really liked it. The concierge was exceptional - gave us very good suggestions for making the most of our two days in town. Since it was off-season, no tour bus, so he gave us advice to take our own "tram tour" We ate dinner at the hotel both nights and had very good... More 

Was this review helpful? Yes
Ron G, General Manager at Benson Hotel, responded to this review

We sincerely want to thank you for giving our hotel such a great review. We’re glad that you found our concierge to be exceptional and that you enjoyed the food. We hope to see you the next time you’re in Portland. More 

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Hotel Summarization (Beta)

What travelers say

  • Very comfortable(5)
  • Pearl district(5)
  • Friendly and helpful(4)
  • Valet parking(3)
  • Great location(3)
  • Flat screen TV(3)

Additional Information about Benson Hotel

Address: 309 Southwest Broadway, Portland, OR 97205
Location: United States > Oregon > Portland > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Benson Hotel 4*
Number of rooms: 287
Reservation Options:
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Hotel Style:
#11 Luxury Hotel in Portland
#13 Business Hotel in Portland
#16 Family Hotel in Portland
#18 Romantic Hotel in Portland

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Deluxe Room with Two Double Beds (58)
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Executive Room (60)
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Penthouse Suite (66)
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Presidential Suite (66)
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