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All 133 Portland hotels

The Nines, a Luxury Collection Hotel, Portland

5.0 of 5 Hotel   |   525 SW Morrison, Portland, OR 97204 (Downtown)
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Ranked #11 of 133 Hotels in Portland
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed yesterday
Jeffkelly31
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1,492 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
54 reviews 54 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

A pleasant stay in downtown Portland! Our room was a little on the small side, but we did have a free upgrade to the 12th floor, with access to the club lounge. The lounge had an excellent concierge named Peter, who gave great service. The lounge had yummy little snacks. My only complaint is the amount of kids coming in... More

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Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Dusty rooms, seemed like housekeeping only came in to make the bed. Our keys would have to be reset every single time we we would come back to the room, so from room 1225 ( other side of elevators) we had to go down to reception, not fun when you are pregnant and you REALLY need to go to your... More

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Scottsdale, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We had $1,500 of clothes and other valuables stolen from our room. Despite notifying the hotel immediately at 4:30 in the afternoon, the hotel refused to reimburse us for any of it. They also damaged the lock to our room so that we were unable to leave the room to go to dinner for fear that more of our belongings... More

Was this review helpful? Yes 1
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Paul G, Thank you for taking the time to detail your recent experience. I truly appreciate your perspective and would appreciate the opportunity to again discuss this with you further at your convenience. This lack of service is not standard at the Nines and we will hope to improve for you as well as our future guests. I have... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

my husband and I had the most wonderful time at The Nines. We were celebrating our wedding anniversary and have stayed in Portland a few times, as we are locals. I have to say The Nines was the most romantic and friendliest. The room was lovely and so inviting. The staff was over the top. Our bell hop Joel was... More

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MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Burney and Kim, Congratulations on your recent anniversary and thank you for choosing to stay at the Nines for your special occasion. I am so pleased to learn that you enjoyed your experience and that our team was able to make you feel welcome. We would be delighted to celebrate with you again in the future and it would... More

West Palm Beach, Florida
Top Contributor
105 reviews 105 reviews
50 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a fantastic hotel and we had a great stay here with a lovely roof top restaurant and we also enjoyed the lobby bar. Lounge staff was great, elevators were at times a bit of an issue. Decor leans more towards W types of hotels but rooms were great. We stayed 3 nights and overall it was a good... More

Was this review helpful? Yes 2
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear GoingGlobal79, Thank you for taking the time to share your experience. I certainly appreciate you for bringing this experience to my attention and I am very sorry for the lack of exceptional services which you have encountered. I would appreciate the opportunity to discuss this with you further at your convenience and I ask that you contact me directly... More

Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed at The Nines in January 14 for a basketball game for one night. It is the second time I visited Portland, this time with my wife for two nights. In my blur memory, I can't remember my first trip clearly except that I was not impressed. Well, I guess I only stayed a short period of time and... More

Was this review helpful? Yes 1
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear KevinWang, Thank you for taking the time to share your feedback. We appreciate the positive as well as the constructive reactions to your stay; it truly helps to improve the operations of our property. I am truly sorry that we have twice now failed to meet your expectations. Please know that we will consider your suggestions for future improvements... More

New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

The Nines is the epitome of excellence in customer service. Stayed on the club floor - heaven! Thanks to all staff but a special thanks to concierges Joshua and Aaron. They went above & beyond and made our trip truly extraordinary. They answered all of our questions and guided us to make sure we had the best time ever...and we... More

Was this review helpful? Yes
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Roberta S, Thank you kindly for this wonderful review! It will be my pleasure to share your commentary with the team and we will look forward to welcoming you again in the future! Another first class experience awaits you! Cheers, Marc Adrar, Assistant General Manager Marc.Adrar@theNines.com More

Vancouver, Canada
Top Contributor
116 reviews 116 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

The property is smack in the heart of Portland and is without question my favorite hotel in the PNW. Not only do they boast two awesome restaurants (Departure and Urban Farmer$ but if you're lucky enough to have access to the Club Lounge, you'll meet Judy who will treat you like royalty. I mean this woman is sincere about ensuring... More

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MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Paul B, Thank you for sharing your wonderful 5 star experience! I am so pleased to learn that our team continues to deliver an exceptional experience and it will be my pleasure to share your comments with Judy and Quincy. These two truly are stars- you said it! We certainly do appreciate them and you as our repeat guest.... More

Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel has it all...looks, feel, food and a great place to rest. the view from the roof top is amazing the restaurants are superb. the art and decor is incredible. this place has mad sex appeal and style. very modern yet very 'green' perfect spot!

Was this review helpful? Yes
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Zarijazz, Perfect, sleek and sexy? Those are so comments that the Nines team and I can appreciate! Thank you for taking the time to recommend our property. Please come visit us again soon. Best Regards, Marc Adrar, Assistant General Manager Marc.Adrar@theNines.com More

Seattle, Washington
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Staff The staff stood out as exceptional was the helpful, personable and professional. Front desk, housekeeping, valets, concierge, club attendants, wait staff were all wonderful. Our stay in Portland was made great by these people. We felt like we could return to our hotel and be taken care of nicely. Location Walking distance to OMSI (to the south) and the... More

Was this review helpful? Yes
MarcAdrar, Assistant General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear JohnABarry, Thank you for taking the time to review our property. I am pleased to learn that you enjoyed our property overall and we will hope to welcome you again in the future for a 5 star experience. Best Regards, Marc Adrar, Assistant General Manager Marc.Adrar@theNines.com More

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Additional Information about The Nines, a Luxury Collection Hotel, Portland

Address: 525 SW Morrison, Portland, OR 97204
Phone Number:
Location: United States > Oregon > Portland > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Nines, a Luxury Collection Hotel, Portland 5*
Number of rooms: 331
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Also Known As:
The Nines, Portland Hotel Portland
The Nines Hotel Portland

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