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The Nines, a Luxury Collection Hotel, Portland

#12 of 133 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
5.0 of 5
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525 SW Morrison, Portland, OR 97204
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The Nines, a Luxury Collection Hotel, Portland
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Ranked #12 of 133 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
davekristick
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1,638 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
30 reviews 30 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My first trip to Portland allowed me to stay at The Nines and I was not disappointed. There for a business meeting, the staff was very helpful, polite and accomodating in every way. The meals at the hotel were delicious as was the meeting support. The Nines is located perfectly in downtown Portland; easy for a runner to put in... More 

Was this review helpful? Yes 1
Denver
Top Contributor
89 reviews 89 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful Hotel with a great location. The service was top notch and both restaurant have great food, especially Departure. We had a great experience overall and I would absolutely stay here again. Great value!

Was this review helpful? Yes 1
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a lovely. The rooms are beautiful. The service is good. The location is fantastic. It couldn't be more central to the downtown core. It's not by the water but the Willamete isn't much to look at anyway. There are different types of rooms here, but I have only experienced two, standard and suites. I would not give... More 

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SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Phillip H, Thank you for staying with us at the Nines, and a wonderful review! I appreciate your glowing comments on our suites, they truly are exceptional. With the Nines being located inside a historic building, we do have 23 different room types, all unique in their own way! We do have over 200 non-suite rooms that have city... More 

Titusville, NJ
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a couple of nights at the end of a family vacation in April, and loved the hotel. There's plenty of staff at the entrance to guide you to the 8th-floor reception, where everyone was warm and welcoming. Without our asking, they made every effort to get us three rooms that were close together. The rooms were... More 

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SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear ms_vicky_08560 Thank you for the kind, gracious words about your stay with us! Your feedback about our wonderful club level....both in offerings AND service, are great affirmation that we are providing what are customers want most! Portland has grown and developed so much over the last 10 years, I'm thrilled that you had the chance to experience some of... More 

Salem
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Although the lobby is on the eighth floor, the valets do a fantastic job of guiding guests in the right direction. Exiting the elevator, the decor immediately says "class". The views are amazing. The rooftop bar made a me the best mojito I have ever had. We found all of the staff to be friendly and helpful. I did miss... More 

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SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear kristincredible, First of all.....great name! Thank you so much for staying with us at the Nines, and sharing your experience! With the calendar turning towards summer, Departure becomes an even hotter destination. The views you experienced are indeed breathtaking, and Chef Gregory Gourdet has rolled out his latest menu updates, more great additions to savor. with THANKS, Steve More 

Chicago, Illinois
Top Contributor
114 reviews 114 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If this is what Starwood considers a luxury property, I'm glad that I spend most of my hotel nights at Ritz Carlton or Waldorf Astoria Hotels, if I want luxury accommodations. We were in Portland for a Board of Directors meeting, this hotel was reported to be quite nice. Our room was on the club floor. Everything was in the... More 

Was this review helpful? Yes 1
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Richard J, While you greatly enjoyed so many aspects of your stay, I'm disappointed to hear your all around visit wasn't extraordinary. It sounds like our communication could have been much better, and I've shared with the team to ensure we identify those areas of opportunities. We do hope to have you as a guest in the future, please... More 

Nashville, Tennessee
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Some hotels just sort of get it right, and The Nines has got it right. After the initial awkwardness of learning that the hotel lobby was on the eighth floor, everything was a complete delight over my four-night stay. My sweet five pound dog and I found the room incredibly well laid out and appointed comfortably and beautifully. Reserving through... More 

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SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Malibama, So pleased to hear you had a delightful stay with us at the Nines. I'm fortunate to have such a great team here, and I'm thankful for your comments about not just the beautifully appointed hotel, but the many examples of extra effort service you received! The club level is truly a wonderful experience, I'm happy you got... More 

White Rock, Canada
Top Contributor
101 reviews 101 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Nines is a comfortable and convenient hotel in downtown Portland. The room was comfortable with an excellent bed and a big TV. Standard free internet for SPG Gold members was fine. The staff were friendly and knowledgable. The concierge advice was excellent.

Was this review helpful? Yes
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear David U, Thank you for staying with us, and being a loyal SPG program! Starwood really does a great job with their loyalty program, and I'm thrilled you enjoyed the benefits. I'm happy you enjoyed the service provided by our concierge team, they are the best in the city! Sincerely, Steve More 

Great Missenden, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good friendly staff and an interesting cocktail menu, but a rather cramped feel and not the greatest views in town. Seems rather artificially fattened into the space... On the Saturday afternoon we visited it seemed very crowded.

Was this review helpful? Yes 1
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear alan_wilson49, I'm asssuming you are referencing our rooftop bar, Departure. It is a very busy place, especially Saturdays. It sounds like you may not have explored the entire restaurant, as there are pretty spectacular views in all directions depending where you are standing. I hope you'll give us another chance under better circumstances! Sincerely, Steve More 

Vancouver, B.C.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We popped down to Portland for a whitecaps/timbers game this past weekend, looking forward to a little luxury getaway. The location was quite central, the staff was attentive, but the room was just Meh. Our complaints are definitely 1St world in nature, but we expect better at this tier. Our room was clean, the bed was comfortable, and the bed... More 

Was this review helpful? Yes 1
SteveFaulstick, General Manager at The Nines, a Luxury Collection Hotel, Portland, responded to this review

Dear Laundry_goddess, Thank you for taking time to share your experience on feedback. All of your points are well taken, and will serve as a good training tool for our team. With our wonderful hotel location, parking in general is at a premium. We do have the convenience of Portland's superb lightrail system next to our hotel....which may be an... More 

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