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All 132 Portland hotels

Shilo Inn Suites - Portland Airport

3.0 of 5 Hotel   |   11707 NE Airport Way, Portland, OR 97220
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Ranked #44 of 132 hotels in Portland
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Melissa S Drain, Oregon
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201 people have reviewed this hotel

Traveler rating
    98
    61
    22
    15
    5
See reviews for
71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Drain, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a nice place to stay. There were three TV's in the room (only one updated tv). The room was large enough that we were able to have guests and not feel cramped and nobody had to sit on the bed. The water was hot and the bed was comfortable. That being said, it could use some updates to... More

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ShiloHotels, Manager at Shilo Inn Suites - Portland Airport, responded to this review

Thank you for your recent review of the Shilo Inn Portland Airport Suites. We were happy to accommodate you and your pet and look forward to your return stay. We are in the process of updating our guest rooms and sincerely hope you find your next stay even more enjoyable. Tim Laib, CHA General Manager More

Puyallup, Washington
1 review
1 of 5 stars Reviewed 2 weeks ago

My family and were staying here after a trip to Portland. The check in time is 4 pm which is later to what I am use to but made no difference. What I did not expect was the amount of traffic that gridlocks the road in front of the hotel. It took roughly an hour to travel due to the... More

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ShiloHotels, Manager at Shilo Inn Suites - Portland Airport, responded to this review

I would personally like to offer my sincere apologies for the difficulties you had during your recent stay at the Shilo Inn Portland Airport. There is no excuse for the staff’s reluctance in changing your room immediately when you experienced problems with your door lock. I assure that I will review these procedures with our staff and again apologize for... More

Montana
Top Contributor
52 reviews 52 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As others have stated, the rooms are REALLY dated, including old-school tube TV. I don't need a reminder every time I turn around that I'm staying at Shilo Inn. Every light switch in the room has a Shilo logo, it's on all the faucet knobs, on the phone next to the toilet (yes, there is a phone on the wall... More

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ShiloHotels, Manager at Shilo Inn Suites - Portland Airport, responded to this review

Thank you for taking the time to let us know of your recent experience at the Shilo Inn Suites Portland Airport. I want to sincerely apologize for the housekeeping error of them entering your room when you had the “do not disturb” sign out. I will make sure that our head housekeeper reviews our policies with all of our staff.... More

Lacey, Washington
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family just got back from a wonderful trip to Portland. The Shilo Inn Suites Hotel was fantastic. The rooms were absolutely huge and although the decor is a bit dated (but it does appear they are slowing changing that too), everything was very clean and comfortable. The pool and hot tub are very big, well stocked with extra towels... More

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ShiloHotels, Manager at Shilo Inn Suites - Portland Airport, responded to this review

Thank you so much for your recent review on Trip Advisor regarding your recent stay at the Shilo Inn Portland Airport. We are so happy that you enjoyed your stay. I am excited to share your review with our staff. It is such a motivation to the entire staff to hear from our guests in such a positive manner. We... More

ho chi minh city
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

I didn't stay at this hotel - I stayed at the Clarion next door, which was fine - rooms a bit shabby but good price and very helpful, friendly staff. I ate at the Shilo's restaurant twice, the first time because I arrived late from the airport and didn't feel like venturing out, and the second time by choice. From... More

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cleveland,ohio
Top Contributor
61 reviews 61 reviews
59 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed January 20, 2014

The hotel is very old. The rooms seem to be well kept and clean but old. Rooms are large and have kitchenettes. A sofa sleeper and dinette. I love the large coffee cups. I didn't have breakfast but I was told it was good. The iron and board are in a cabinet that was probably something my parents used years... More

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ShiloHotels, Manager at Shilo Inn Suites - Portland Airport, responded to this review

Thank you for your recent review on Trip Advisor regarding your stay at the Shilo Inn Suites Portland Airport. We are very happy to hear that you found the rooms well kept and clean. We are in the process of updating our rooms and making continuous improvement in the appearance of the hotel. We hope you will give us another... More

Colorado
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 16, 2014

Great and clean hotel. Spacious room. Helpful staff. Great choices for breakfast: sweets in the lobby or savory at the restaurant. Bartender was very kind at the bar, plus we got a gratuity drink tickets. I am not sure if the housekeepers are really observing the YOU DECIDE policy to manage towels! That is the only negative point I have... More

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ShiloHotels, Manager at Shilo Inn Suites - Portland Airport, responded to this review

Thank you for taking the time to write your recent review on Trip Advisor regarding your recent stay at the Shilo Inn Suites, Portland, OR, Airport. We are very pleased that you found the hotel clean and the staff helpful. I will make sure that we review our policy regarding towel service with our housekeeping department. We look forward to... More

Montrose, Colorado
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed January 16, 2014

Great value! The rooms are very spacious, quiet and clean with no missing detail. The staff is very helpful and with the restaurant and bar in the same building it makes it even better. Besides a poor wifi the rest is hard to beat!

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Sacramento, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2013 via mobile

There's a reason that you usually see flight crews checking in here. The rooms are gigantic. By Portland standards I have seen smaller condo's for sale! The rooms are nice feeling kind of an early 70's vibe. They are all divided into 3 sections, first when you walk in is the bathroom, and a separate make up area, then a... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Portland Airport, responded to this review

Dear Guest, Thank you so much for your recent review of the Shilo Inn Suites – Portland Airport. We are so happy that you enjoyed your stay. The best words we can hear our guests are: “It’s by far my favorite place to stay in Portland”. Thank you again, the staff and I look forward to your next visit. Tim... More

Yelm, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 1, 2013 via mobile

We spent three days here. Loved the spacious room, which had lots of little extras. The pool and the jacuzzi were outstanding. There were several free breakfast options. But if you need wireless internet, stay elsewhere. It almost never worked except in the public areas, which was very frustrating because I had work to do. I spoke to the desk... More

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites - Portland Airport, responded to this review

Dear Guest, Thank for taking the time to share your review regarding your recent stay at the Shilo Inn- Portland Airport. I am sincerely sorry that you had difficulty with the internet during your stay and we have contacted our IT department. They have made some immediate changes which should make getting connected easier and in addition they are working... More

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Additional Information about Shilo Inn Suites - Portland Airport

Also Known As:
Shilo Inn Portland
Portland Shilo Inn
Address: 11707 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Portland
#43 Family Hotel in Portland
#45 Business Hotel in Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites - Portland Airport 3*
Official Description (provided by the hotel):
Portland's natural beauty, mild climate, and friendly people will be enhanced when you stay at the newly updated Shilo Inn Suites Hotel located near the Portland Airport. Catering to Portland's business travelers and vacationers to the great Northwest, the 200 room full service conference hotel has over 10,400 sq ft of flexible meeting space. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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