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Shilo Inn Suites Hotel - Portland Airport

3.0 of 5 11707 NE Airport Way, Portland, OR 97220
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Certificate of Excellence 2014
Shilo Inn Suites Hotel - Portland Airport
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Shilo Inn Suites Hotel - Portland Airport
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290 reviews from our community

Traveler rating
    139
    88
    35
    20
    8
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88
58
28
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Maryland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed here because the rate was better for what was billed as a "suite" hotel, compared to other places near PDX with available shuttle. Very inviting front lobby, and friendly front desk staff. The room was definitely "suite" in size and amenities. While the hotel is not new, it has been well kept, and recently renovated, based on appearances.... More 

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Lake Oswego, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lois has been serving us in the bar for approx 8 years and is tremendous asset to this property. She always greets us so enthusiastically and provides unmatched service. Thanks to her for making every trip to the Shilo Portland Airport a memorable experience.

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Sassychanel, thank you for your feedback. We love Lois too! She is a great part of our team and I will express your comments to her. We hope to have you visit us again soon! Sincerely, A. Fullerton, General Manager More 

McMinnville, Oregon, United States
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Shilo to take advantage of their Park and Fly package, The rooms are very large and always clean and most of all quiet. On this particular trip we returned to find our car battery completely dead. Our shuttle bus driver, Bruce went soooooooooo far and beyond in assisting us getting our car back... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Robert B, Thank you for your review and great comments regarding Bruce, I am glad he got you back on the road. We are very proud to participate with Honor Flight and encourage anyone reading to follow your link. We hope to see you again soon. Sincerely, A. Fullerton, General Manager More 

Boise, Idaho
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

just had dinner in the Shilo Inn Portland Airport. Not sure what to expect but was pleasantly surprised. Great food. Fare price and great service. Ana Vargas took good care of us. Coconut Prawns are my recommendation. Co-worker had the sliders and loved them. Highly recommend this place. Nice atmosphere and friendly people.

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear greg b, We are pleased that you enjoyed your meal at our restaurant and experienced great customer service from Ana. Please visit us again soon. Sincerely, A. Fullerton, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I have to say the best part of my trip was the hotel restaurant /bar. The drinks were very reasonable and the bartenders Michelle and Rick were so attentive and professional, esp Michelle. Im from california so im not used of such good service. My only complaint was the attitude of the 3rd bartender, david. Cool guy, but shouldnt be... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear bbbbbbbbeeeeeeerrrrr, thank you for your feedback. We greatly appreciate it. I am pleased to hear you had great customer service from Michelle and Rick; they are a great part of our restaurant team members. We hope to see you again, next time you travel to Portland, Oregon. Sincerely, A. Fullerton, General Manager More 

Portland, Oregon
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here 2X in the last couple of weeks having used the park and fly service, which was very convenient. Everyone working here was friendly, professional, and helpful. The front desk person "Mel" was great, as was the older gentlemen driving the airport van. (Didn't catch his name) The rooms are very nice and large. They are a tad... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear MisterED57, We are pleased to hear you had a great stay and experienced exceptional customer service from Mel. She is a great part of our team. We hope to see you again next time you fly out. Sincerely, A. Fullerton, General Manager More 

Portland, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Mel at the front desk was personable and made us feel so welcome. She obviously is a team plsyer as she came in early and was working many extra hours to cover a sick call. The only reason we knew is because we said she was probably ready to go home at 3pm and then she shared with us that... More 

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Susan S, Thank you for your review. I am pleased to hear you had exceptional customer service from Mel; she is definitely a great part of our team. We hope to see you again soon. Sincerely, A. Fullerton-General Manager More 

Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Large hotel, right by the Airport. Shilo offer a free shuttle service to the Airport every 30 minutes after 4am. Pool, gym, restaurant......... everything right where you need it. I paid $107 for one night. Due to circumstance, I arrived at 10am with no place to go. Reception staff were wonderful. They let me have a room right away, which... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Neil1277, Thank you for your review. I am pleased to hear you had a great stay. I do apologize about the shower rod and we will get that looked at right away. I am glad you enjoyed the restaurant. We sure hope that the next time you travel, Portland, OR is on your list. Sincerely, A. Fullerton, General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean, friendly, helpful, roomy, tasty. Love the shuttle drivers and Ray in the restaurant is pretty funny. Didn't use all the amenadies, but they have them. Decor is a little dated, but not bad and in good shape. Great home away from home.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Aclassybroad, thank you for your review! We are pleased that you had a great stay here and experienced exceptional customer service from Ray, we definitely value him. Sincerely, A. Fullerton, General Manager More 

Long Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Went to Portland for a New Years Eve Dance. Stayed at the Shilo Inn. Was the best hotel I have ever stayed at. I was very pleased with the staff. From Alex Fullerton, Manager and from Mel, Brianna, Asia receptionists were just wonderful. A pleasure to do business with. I will tell my friends and family about their great hospitality.... More 

Was this review helpful? Yes 1
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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Address: 11707 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn
Hotel Style:
#9 Best Value Hotel in Portland
#33 Business Hotel in Portland
#41 Family Hotel in Portland

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