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Shilo Inn Suites Hotel - Portland Airport

#42 of 133 Hotels in Portland
Certificate of Excellence
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11707 NE Airport Way, Portland, OR 97220
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Shilo Inn Suites Hotel - Portland Airport
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Shilo Inn Suites Hotel - Portland Airport
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341 reviews from our community

Traveler rating
    163
    103
    41
    24
    10
See reviews for
99
65
33
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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  • All months
    (341)
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    (99)
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Portland, Oregon
1 review
5 of 5 stars Reviewed 3 days ago NEW

Ana Vargas was a terrific hostess. My friend and I were visiting the restaurant and cigar lounge, and Ana was very friendly, always with a smile and pleasant things to say. Without a doubt, she made our visit very enjoyable. I will definitely be visiting again.

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Parsippany, New Jersey
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

Theo stay on the top floor if I wanted quiet, so I did. There was still some weird noises so luckily I had earplugs and used them. I needed to make some copies of some pdf files I got for a class. I was invited to use the copy machine in the lobby and was not charged one cent, and... More 

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Boston
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here after getting in around 8 pm from Boston. Booked thru Priceline. Shuttle service from airport. Flight crew stayed here, too for what it's worth. For the money you get a lot - free drink, breakfast. Hotel is an older property showing it's age. Room was very large and clean. Overall, happy with price, value and stay. On a... More 

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Okotoks, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked through Hotwire and couldn't be happier! Got a room on the fourth floor...HUGE suite with 2 queen beds and two flat screen TVs. Plenty of room....and super quiet! The hotel was booked solid the three nights I was there and there was ZERO noise. Never had the chance to try out the restaurant so I cannot comment on it.... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Room was huge, had king size comfortable bed, full kichen, microwave, coffee maker. Nice view! Free breakfast hot and cold was great! Only downfall was pillows on bed. Quiet atmosphere which was nice. Great hotel!!!!!!

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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Purchased a King Bed Suite for $130, honestly...interior decor is still 1990's, wall paper peeling off, door does not close properly, kitchen had no linens, paper towels, utensils, tea, etc...basically if you use it, you have a mess and no way to eat or keep it tidy or sanitary. Frustrating! Bathroom has a phone and dinosaur of a tv in... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at PDX airport late at night (and our first time ever in Oregon), and the hotel shuttle picked us up within minutes of leaving Baggage Claim. Driver brilliant and very helpful. Check-in was a breeze with a very helpful young lady, who advised us the bar area would soon be closing, so, armed with our complimentary drink vouchers,... More 

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Houston, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here one night. It is just like it was 15 years ago, except more wore out. Room squeak when you walk around, furniture and fixtures old. But, on an upbeat, the staff really is nice, it's just too bad the hotel has not been updated at all. I did have breakfast in the restaurant. Sat there for 5... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear 91Mark2000, Thank you for reviewing your stay at the Shilo Inn. We look forward to the opportunity to serve you again in the near future. Sincerely, M. Caruso – General Manager More 

Seaside, Oregon
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was made great by a wonderful front desk agent. The room on the 4th floor was good, tv was limited, but the set up of the room was great. Continental breakfast was good. The only issue I had was when I went down at 5:45 am and asked for a late check out. The response by the man... More 

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Sarah K, Thank you for your review. I hope that you will give us a future opportunity to earn your confidence. M. Caruso – General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The dining room has excellent food. The service is good. Oleta works the morning shift and is one of the best waitresses I've had in the "morning". Some aren't cheerful morning people, she has a very cheerful attitude and goes the extra mile to make sure your breakfast is enjoyable.

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Melanie H, Thank you for reviewing your stay at the Shilo Inn. We look forward to the opportunity to serve you again in the near future. Sincerely, M. Caruso – General Manager More 

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