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Shilo Inn Suites Hotel - Portland Airport

#45 of 133 Hotels in Portland
Certificate of Excellence
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11707 NE Airport Way, Portland, OR 97220
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Shilo Inn Suites Hotel - Portland Airport
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Shilo Inn Suites Hotel - Portland Airport
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387 Reviews from our TripAdvisor Community

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Traveler rating
    179
    116
    52
    27
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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    (387)
  • Mar-May only
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North Las Vegas, Nevada
4 of 5 stars Reviewed 2 days ago NEW

My wife and I have stayed here at the Shilo Inn on NE Airport way a number of times over the last few months, and our experience at the restaurant has been a highlight, each time. First of all, our deep gratitude and respect for being not only deeply professional, but personable, fun, and engaging...go to the manager, Ana Vargas.... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 2 days ago NEW

We spent 4 days here on the 4th floor in an updated spacious room, however we were four people and only received 2 towels. We tried to ask 4 different housekeepers for help, after calling the front desk, but not a one spoke or understood English. We are bilingual but could not communicate because they spoke 3 other languages. After... More 

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Fayetteville, Arkansas
Level Contributor
338 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is close to the airport, has huge rooms, comfortable beds, who cares if the interior decoration is a little gaudy. We didn't come for that. The restaurant is amazing. They will shuttle you to and from the airport. We like this hotel.

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Pasadena, CA
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Arrived July 23, hard copy of my confirmation in hand for a pre-paid room. Yes, my credit card had been charged for this room on July 7 when I made the reservation. They would not honor it, said they were sold out (yet I saw other guests checking in) and that it was the fault of Orbitz. All hotels in... More 

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Crescent City, California
5 of 5 stars Reviewed 5 days ago NEW

I am the music director of a community choir that was traveling to Europe. Many of us stayed at the Shiloh Inn at the Portland Airport before and after the trip. I am writing because of the wonderful experience we had at the Shiloh's restaurant and its bubbly, customer focused manager Ana Vargas! She was engaging, interested in our musical... More 

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Denver, Colorado
Level Contributor
115 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The place is in a time-warp, I couldn't help smirk at the novelty Shilo Inn rocker light switches, faucet logos and where the phone once sat beside the commode. With an impressive carved glass scene dividing the boudoir from the kitchenette/dining/lounge, you know you are in a place that was pridefully developed. This is the 2nd Shilo Inn I've stayed... More 

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Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

I've stayed at many hotels around this airport & this one has been my favorite so far. No, it is not a high-end hotel, but it was a big, nice room with sitting area. There is a full restaurant & bar attached, pool & hot tub, free wifi & free airport shuttle around the clock. I've stayed at the high-end... More 

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Austin, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had the Jr suite. Great room with good comfy beds. Lots of space. Restaurant had excellent food. The coconut shrimp was awesome as well as the berry cobbler. Yummy. Very quiet. Great shower and spacey bathroom.

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Portland, Oregon
1 review
2 of 5 stars Reviewed 2 weeks ago

Upon arrival at the hotel we were ignored in the lobby. There was three staff members behind the desk and we had to ask to be helped. We were than asked if we were here to clean rooms. Once checked in we thought things might turn around. We had a nice dinner at the restaurant and enjoyed our complementary drinks.... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Caroline C, Thank you for choosing the Shilo Inn & Suites at the Portland Airport and reviewing your stay. Let me first off apologize for the service you received – this is unacceptable! We obviously fell short of your expectations and let me again apologize. I hope you give us an opportunity in the future to earn back your... More 

Vienna, VA
Level Contributor
126 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For value, this place is easily 4 stars, but on quality alone it is a rock-sold average. I would stay there again in a heartbeat. Very,very spacious and functional. No airport noise. Very quiet...depending on your neighbors. They gave us coupons for free breakfast in the attached restaurant. The cons include an elderly mattress and tiny pillows. A bit banged... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear George K, Thank you for your review and staying at the Shilo Inn & Suites. You pointed out why so many choose to stay from our spacious rooms, complimentary breakfast and great restaurant! Hope you choose to stay with us on your next visit to Portland. M. Caruso – General Manager More 

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