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Shilo Inn Suites Hotel - Portland Airport

#45 of 133 Hotels in Portland
Certificate of Excellence
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11707 NE Airport Way, Portland, OR 97220
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Shilo Inn Suites Hotel - Portland Airport
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370 Reviews from our TripAdvisor Community

Traveler rating
    174
    111
    49
    25
    11
See reviews for
106
73
37
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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  • All months
    (370)
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    (118)
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Honolulu, Hawaii
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Arriving late at night, I booked the Shilo Inn because it was close to the airport. Upon arriving, I was greeted by friendly staff. The guy at the desk checked me in and explained where I could eat breakfast in the morning. The room I had was clean and very spacious. Yes, the room has some age to it however,... More 

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Senior Contributor
40 reviews 40 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I like the convenience to the airport. It's a quick drive with a convenient shuttle. I like that there is a microwave and mini fridge in each guest room. The bar and restaurant are great with nice specials on food and drinks. Not far from a very nice outdoor shopping center.

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Dallas, TX
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I fell in love with Shilo a couple of years ago, and decided to book here for an early flight. I wasn't disappointed. Very large room with dining/sitting room with wet bar, fridge, microwave. TVs in bedroom area, bathroom, and sitting room. Sitdown makeup area in one dressing table area.. Excellent restaurant and continental breakfast. Employees all were great and... More 

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Gold Coast, Australia
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked the Shilo Inn Suites Hotel - Portland Airport simply for convenience as my flight from Hawaii arrival was late at night. Finding myself on the Hotel Shuttle I soon realised that this is the standard overnight accommodation for air crew. On entering the building, the first impression was 'dated' accommodation that had seen better times. My room proved... More 

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Woburn, Massachusetts
Contributor
13 reviews 13 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel staff was fantastic! Our flight got in around midnight, they were ready for us when we got there. The Rooms are huge, Beds are comfortable and mini Kitchens are perfect. Even the in room coffee was great! I would stay here again if ever needed a place near the airport!!

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Bellingham, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I had to stay outside Lloyd center due to high occupancy during a convention. The only nice thing I can say is it was clean. They said they had a shuttle to the cascade station max, but no one could seem to get me there. They dropped me at the airport just after the max left, so I had to... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had the BEST service and room ever! Thank you to Mel at the Portland Airport Shilk Inn for OUTSTANDING Customer Service! We will be back and will recommend you to friends! Thanks also to the great service at the restaurant, the bar and the ride to the airport!

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Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at Shilo Inn Portland Airport June 6th & 7th. Overall the hotel is quite nice with large rooms and plenty of parking. We brought our two dogs and asked for a room next to a exit door which we got. Only problem was it was broken. When we used our key card it would not work. Reported it to... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Ocean5000, Thank you for reviewing your stay on TripAdvisor and choosing the Shilo Inn. My apologies for the door and ice machine issues during your visit. Hope your dogs enjoyed our unofficial hotel rabbit mascots. We hope to have the opportunity to serve you again in the near future. M. Caruso – General Manager More 

Waipahu
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found it on Expedia for $69 a night! The rooms are quite large with a separated kitchenette area with a fridge, micro, single coffee maker, and sink. Room, carpet and bathroom were clean with 2 TV's. The complementary breakfast at the restaurant was great. Skip the the Continental one at the lobby and head for the restaurant. You can... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Randy M, Thank you so very much for great review of the Shilo Inn. Glad to read you will be choosing us on your next visit to Portland. Once again, thank you and best to you during the summer season. M. Caruso – General Manager More 

Richland, Washington, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room was fine but getting the shuttle was a nightmare. We waited 40 minutes and were always told just another 5 minutes. We asked to speak to the manager. We were told her name was Michelle but she never returned our call.

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Gill, My sincerest apologies for the delay at the airport with our shuttle. I was not aware of the situation, as I would have promptly responded to you. I hope you will consider the Shilo Inn at the Portland Airport for us to regain your confidence. M. Caruso – General Manager More 

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