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Shilo Inn Suites Hotel - Portland Airport

#49 of 133 Hotels in Portland
Certificate of Excellence
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11707 NE Airport Way, Portland, OR 97220
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1 room 1 guest
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Shilo Inn Suites Hotel - Portland Airport
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422 Reviews from our TripAdvisor Community

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Traveler rating
    187
    128
    61
    30
    16
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132
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • All months
    (422)
  • Mar-May only
    (118)
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    (156)
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    (64)
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Eugene, Oregon
Level Contributor
141 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I don't often take time to offer negative views but will make an exception here. I booked an ADA accessible room with two queen beds as I was traveling with my wife and her 82 year old disabled mother. On arrival, the desk clerk informed me that there were no ADA rooms with doubles available, that room assignments aren't guaranteed... More 

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Jacksonville, United States
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

At first I was pleased by the huge room size and complimentary beer/wine/soda when I checked in, but was then disappointed to find a dirty, used tissue on one of the end tables and the free drink I'd have to walk across the parking lot for (having arrived late the free drink wasn't worth it). Breakfast in the lobby (also... More 

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Rochester, NY
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Having read several recent reviews of this hotel, I can see that the guest comments convey a rather "uneven" experience overall. Many have completely enjoyed their stay; others have not been so pleased. While our family stay over an early-August weekend had its pluses (room size, overall comfort of room - yes, they are a bit "dated" but that for... More 

Was this review helpful? Yes 1
Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Clean, simple and spacious room with a small living area for a family of two adults and two young children. Free continental breakfast. Free shuttle bus from/to Portland Airport. Front desk staff are very friendly.

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Waldport, Oregon
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We've stayed in a lot of places around the Pacific Northwest, but I'm here to tell you that the PDX Shilo Inn has to be near the top. Room (actually a junior suite) was more than adequate, lots of room to spread out. The hotel staff was very, very good, and more than willing to assist with baggage. It seemed... More 

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Portland, Oregon
1 review
5 of 5 stars Reviewed 1 week ago

We made our accommodation a bit late but the kindness and professionalism displayed by the front desk host Joey was very much appreciated. His patience and sense of humor instantly relaxed us and made our time visiting our grandkids a special time. Impressed with the cleanliness and courtesy of the staff ... very green conscious.

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Saugerties, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were pleasent and the hotel was clean. The room was spacious with good accessories. The shuttle runs frequently so no problem getting to/from the airport. The main building badly in need of an update, but in good repair.

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Ebeltoft, Denmark
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

We spent 1 night in this hotel after landing in Portland (23 hour flight). The room was really big, but very outdated - oldfasioned and somewhat dirty. A Strange chemical smell, and the carpet was really crappy - torn and dirty. The staff were quite nice and helpfull. Restaurant oldfasioned and the servers made us wonder, if we took a... More 

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Fresno, Ca
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a pretty nice, full service hotel. Very clean, staff was very nice. My only complaint is that the place hasn't been remodeled since probably 1982. The highlight however, and the single reason I would return is the incredible hospitality from the restaurant/bar manager Anna, and our waitress Liz. Coming back to the restaurant after long days and having... More 

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