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Shilo Inn Suites Hotel - Portland Airport

3.0 of 5 11707 NE Airport Way, Portland, OR 97220
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Certificate of Excellence 2014
Shilo Inn Suites Hotel - Portland Airport
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Shilo Inn Suites Hotel - Portland Airport
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275 reviews from our community

Traveler rating
    128
    85
    34
    20
    8
See reviews for
87
57
28
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Beach, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Dee serving in the restaurant at the Shilo PDX Airport was awesome! Such a great lady with a very warm aura. She was extremely personable and seemed to pass the table always at the right time. Had a small conversation with her in the middle of her work, so nice that she had time for me. Can't wait to see... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Tyler James13, Thank you for your great comments on Dee, I will pass them on to her right away. We are grateful to have her on our Shilo Team. We hope to see you again soon! Sincerely, A. Fullerton-General Manager More 

Abbotsford, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

It was really nice and very convenient hotel. Staff was very friendly. Shuttles to airport are also convenient. Pool and hot tub are open 24 hr. Complimentary breakfast in restaurant was great. Rooms and equipment are bit old but very clean and well taken care off. Huge free Parking lot and high speed WiFi is actual high speed. I would... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Mukhbain G, Thank you for your review, we greatly appreciate it. I am pleased to hear you had a great stay. We look forward to your next visit. Sincerely, A. Fullerton-General Manager More 

Birmingham, Alabama
1 review
4 of 5 stars Reviewed 3 weeks ago

Although the hotel is a little dated in its décor, it has all the amenities one could wish for. Very, very close to the airport which is very convenient for me. Very spacious rooms with more than enough room for one person traveling alone on business. 2 different breakfast options although I didn't get a chance to take advantage of... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear tim j, We appreciate your review and look forward to your return. Sincerely, B. Steiner-Guest Services More 

San Diego
Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is about a 2 1/2 hotel, worth the price I paid on a discount website, however I would not have been so happy paying the rack rate... First the good things- It is very conveniently located to the Portland airport (so convenient, in fact, that most of the other 'guests' I saw were actually flight attendants). So if you... More 

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear sandiegogirls, I apologize that we did not meet your expectations. We will address all issues mentioned in this review. We hope that you will return and allow us the opportunity to serve you better. B. Steiner-Guest Services More 

Detroit, United States
Contributor
17 reviews 17 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 30, 2014

Fantastic property. Couldn't fault a thing. Airport shuttle arrived after just a two-minute wait on arrival. Reserved a king room - got an outstanding, spacious suite (room 324) with separate vanity / foyer area, bedroom, and living room! All areas appeared extremeley clean - not a hair in sight - the room did not smell of either dampness or any... More 

Was this review helpful? Yes 2
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear WorldperksForever, Thank you so much for taking the time to write a great review on our property. I am pleased to hear that you enjoyed your stay and appreciate our amenities. I am glad to hear that you had great service from Meagan. I will be sure to share your kind words with her. We pride ourselves with our... More 

Maui, Hawaii
2 reviews
4 of 5 stars Reviewed October 27, 2014

Close to the airport, quiet, clean and great breakfasts including nice extras like lattes served to guests in the morning! The staff is the best part of the stay. We like Heather who works at the front desk and Matt in the restaurant. We are based in Maui and travel through all the West Coast cities often. This Shilo Inn... More 

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Allan R, Thank you for your review. We greatly appreciate it. I am pleased to hear that you enjoyed your stay and received excellent customer service from Heather and Matt, they are a great part of our team. I will be sure to share with them. We look forward to your next visit. Sincerely, A-Fullerton, General Manager More 

Appleton
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 25, 2014

This hotel deserve a 3-star rating for its reasonable price and a nice location. It deserves the rating because the room smells demp. I understand that it's been raining for days during the time I visited, but that shouldn't short change how a room should feel. I was assigned to a family suite with one king size bed, a sofa... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2014

We stayed here prior to our flight back to Denver. This hotel is an excellent place to stay. We got our reservation through a bidding service so the rate was exceptional. The rooms are huge, about the size of two normal rooms put together. The sitting area is separate from the sleeping area and has a sofa, desk, its own... More 

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Madison, Wisconsin
Top Contributor
81 reviews 81 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 22, 2014

Excellent location to airport and Budget Rental. Room was beautiful, clean, and large enough for 2 extra people. Bathroom amenities consisted of shampoo AND conditioner, plus cleansing bar, bath soap, and lotion. Wish there had been grab bar just outside of tub. A person with balance problems has nothing to hold onto when getting out of the tub.

Was this review helpful? Yes 2
Portland
1 review
5 of 5 stars Reviewed October 20, 2014

I ate in the restaurant the prime rib was cooked perfect!! The wedge salad was awesome!! The service was outstanding!! Ana the restaurant manager was very friendly and welcoming she is definitely well liked at the shilo! She knew a lot of guests by first name. I will definitely be back!!!

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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Address: 11707 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn
Hotel Style:
#11 Best Value Hotel in Portland
#36 Business Hotel in Portland
#42 Family Hotel in Portland

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