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All 132 Portland hotels

Shilo Inn Suites Hotel - Portland Airport

3.0 of 5 Hotel   |   11707 NE Airport Way, Portland, OR 97220
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Shilo Inn Suites Hotel - Portland Airport
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81%
Ranked #40 of 132 Hotels in Portland
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
NoniTravels Issaquah, Washington
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250 reviews from our community

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    122
    77
    29
    17
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Issaquah, Washington
Top Contributor
60 reviews 60 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A little ying and a little yang about this dog friendly airport hotel. It was the first stop on my road trip south with my "woman's best friend", a super friendly white lab mix. We were warmly welcomed and the charge for my pal was only $15 for the night. Lots of petting for my pet and puppy love from... More

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Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is straight out of the 80s, weird rooms with old tvs. room was "non smoking" but someone obviously had smoked in their recently OR the carpet just has the smell so embedded in it. The drapes in my room wouldn't close all the way despite my efforts to get them to close. The plus is location to airport... More

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Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

As many other reviewers wrote, the rooms are pretty nice. Huge in fact (well, they are suites after all) and the bed was very comfortable. Complimentary full breakfast at the restaurant (limited choices, but one of the choices is "The Classic" which is basically a full breakfast of eggs, hash browns, meat of your choice, toast, and coffee) so what's... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear GimmeExtra, Thank you for your review and for being a valued Shilo guest. I will fully look into the check in concerns you mention; this should never happen and is unacceptable. I do hope the rest of your stay was enjoyable. We look forward to your next visit. Sincerely, A. Fullerton-General Manager More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked at this hotel rather than a smaller establishment because of it's proximity to the airport and it's high ratings through Priceline. For almost $100 a day this was not "affordable excellence." The good things are the staff was friendly and helpful and the restaurant served delicious food. The bad: the whole hotel is in dire need of updating,... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear RofLoxley, Thank you for your feedback. We greatly appreciate it. I am pleased that you enjoyed the staff and the restaurant. I will share the housekeeping issues with the housekeepers, as there should be no torn curtains or cigarette burns and we are a non-smoking facility. We thank you for your visit and hope that you come back to... More

Newport, Oregon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was surprisingly quiet being so close to the airport. Our room had a king size bed, flat screen tv, kitchen area, and a lounge area by the window. The bed was very comfortable, nice kitchen area which we really appreciated. We bought some fruit at a big fruit market in Vancouver and stored the fruit in the fridge. We... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear SilveradoHD7, Thank you for your review, we greatly appreciate it. I am pleased to hear you enjoyed the comfort of our rooms as well as the local amenities. We hope to see you again soon, when you next travel to Portland, Oregon. Sincerely, A. Fullerton-General Manager More

2 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed here 2-3 years ago and had a pleasant, memorable experience. It appears that either management has changed since that time or ?? The rooms are spacious however everything in it is outdated. The carpets are worn and gross, that's the only way to put it. The front desk staff were young and immature, and their attention to the... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear David A, Thank you for your review. We appreciate your feedback. I am pleased that you enjoyed our perks and at the same time apologize for the disappointing aspects of your stay. I am sure there is something slated for the future. We look forward to your next stay. Sincerely, A. Fullerton, General Manager More

Thornton, Colorado
Top Contributor
84 reviews 84 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room is very spacious, I enjoy having a separate sitting room with a mini refig and a microwave as well. The bed was comfortable with nice sheets that are soft. My only problem with this hotel is the front desk was under staffed both times I have been here. The gal at the front desk was very nice but... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Millerfun, Thank you for your recent review, we greatly appreciate it. I am pleased to hear that you enjoyed our spacious rooms. I will definitely approach the understaffing concern that you mentioned. We look forward to your next visit to Portland, Oregon. Sincerely, A. Fullerton, General Manager More

Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We landed at PDX around 10 pm so we chose to stay near the airport before picking up our rental car the next morning. The Shilo Inn was a great deal and we gave it a try. I never have high expectations for an airport hotel, but this one was a pleasant surprise. The king room was huge and everything... More

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ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear 75montana, Thank you for your feedback, we greatly appreciate it. Sincerely, A. Fullerton, General Manager More

Senior Contributor
34 reviews 34 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great rooms at a really good value. Took my grandson on the way to HNL. We worth the cost. Alaska airlines from PDX was great too. Two queen beds, small kitchen area with refrigerator and microwave. Great value. Airport shuttle at 10 and 40 after the hour and only about 10 minutes from the airport.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear 75montana, Thank you for your review. Thank you for staying with us and taking the time to let us know how your stay was. We look forward to your next visit. Sincerely, A. Fullerton-General Manager. More

Scottsdale, Arizona
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2014

The Shilo Inn rooms are marvelous! We had a king size bed suite, complete with 3 televisions. A small set was on the shelf in the bathroom just in case you want something to watch while you are on the throne. The bed was extremely comfortable. There is a vanity table with bench for putting on your makeup, two sinks... More

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear peg0812, Thank you for your review. Your feedback means a lot to us. I am pleased that you enjoyed the comfort of our rooms. We look forward to seeing you next time you travel this way. Sincerely, A. Fullerton-General Manager. More

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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Address: 11707 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn

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