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Shilo Inn Suites Hotel - Portland Airport

#40 of 133 Hotels in Portland
Certificate of Excellence
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11707 NE Airport Way, Portland, OR 97220
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Shilo Inn Suites Hotel - Portland Airport
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Shilo Inn Suites Hotel - Portland Airport
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324 reviews from our community

Traveler rating
    156
    99
    39
    21
    9
See reviews for
95
63
31
83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (324)
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Pendleton, Oregon
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We really like this hotel. We stay here often when we are flying. The rooms are clean, the towels are thick, and the staff are very friendly and helpful. The decor is dated, and I kind of miss back when there were TV's in the bathroom. But, since I am just staying there, not living there, I don't care! The... More 

Was this review helpful? Yes
Newport, Oregon
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I had an early flight out or Portland and decided to stay at the Shiloh the night before our flight. We understood they had a park and fly option which would be convenient considering long term parking at the airport can be such a hassle and expensive. When we checked in the night desk clerk was very... More 

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North Vancouver, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

We drove down to Portland from Vancouver, BC spontaneously during Spring Break with no idea where to stay. The zoo, shopping and beer were calling...We had talked to friends prior to our adventure & could not decide whether to stay right in Portland or just outside. Because it was late by the time we got close it seemed smarter to... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed at the hotel by the airport. The rate was good, the food was pretty good. But the service was great. the staff in the lounge/ restaurant really went out of their way to make me feel at home. I think the bartender is Rick the waitress was Dee. I will be back.

Was this review helpful? Yes 1
Portland, Oregon
Top Contributor
83 reviews 83 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Visited this location with a coworker for a one day seminar. I'm always a fan of Shilo Inn. Clean, reliable, affordable and consistent. Not too flashy or fancy but more than adequate. My experience at this seminar was no different. The staff was friendly, plenty of parking, very clean and good size meeting space. A few notes: the conference room... More 

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Vancouver, Washington
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a wonderful stay. Was here on business and the Shilo made my stay much more comfortable. Emily at the front desk was so helpful and put a smile on my face after a long day of traveling. Overall it was an exceptional stay, and I hope to visit again in the future.

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Portland, Maine
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

First of all I will preface these comments with the following: I travel a lot for both business and pleasure and I have stayed in many hotels ranging from 3-5 stars depending on the situation. I mention this only because I think I have a fairly good idea what the standard is. This hotel is supposedly rated a 3 star... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Cheryl F, Thank you for your review. I hope that you will give us a future opportunity to earn your confidence. M. Caruso-General Manager More 

Nampa, Idaho
1 review
4 of 5 stars Reviewed 1 week ago

The staff is pleasant, friendly and helpful. We especially appreciated Alan F. help when we appeared to be having car problems. It is encouraging to see employees who are concerned for their customers.. Linda Thompson

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Linda T, Thank you for your review and choosing Shilo Inns. Sincerely, M. Caruso – General Manager More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We had a really nice stay. The staff, especially Asasia and Elizabeth were really helpful and the free breakfast was a nice touch. We came straight from the airport and it was nice to be able to relax after a long flight.

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Austin R, Thank you for your review and choosing Shilo Inns. Sincerely, M. Caruso – General Manager More 

Madras, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to give a huge thank you to Asasia from Shilo Inn Portland Airport for all of her assistance. Upon arrival we found that Travelocity had set my itinerary for the wrong dates. Asasia took the time to call the customer service number for Travelocity and work to get them to correct the issue. This was not a... More 

Was this review helpful? Yes
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Tuckerb89, Thank you for choosing Shilo Inns. We look forward to serving you again in the future. Sincerely, M. Caruso – General Manager More 

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