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Shilo Inn Suites Hotel - Portland Airport

3.0 of 5 11707 NE Airport Way, Portland, OR 97220
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Certificate of Excellence 2014
Shilo Inn Suites Hotel - Portland Airport
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Shilo Inn Suites Hotel - Portland Airport
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311 reviews from our community

Traveler rating
    150
    93
    39
    21
    8
See reviews for
91
61
30
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
  • All months
    (311)
  • Mar-May only
    (69)
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    (94)
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    (84)
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    (64)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

My company sent me up to Portland for a few weeks to oversee a work site, and during my stay I had superb service. I arrived in Portland late, the front desk agent Brandi greeted me with a warm smile and a hello as soon as I entered the lobby. The check- in process was easy and efficient. I was... More 

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Heidelberg
1 review
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here for years, even with my parents when I was a kid. I love that the pool is open 24hrs. I love the breakfast in the lounge, actually all the food is good! Dee is one of my favorite ladies that works in the lounge. She is always fun and a little sassy. :) You take a... More 

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Micronesia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean and spacious room for beining an older hotel. Friendly service! One of the best complimentary breakfast i have ever had in a hotel! The shuttle is fast and easy access! I booke this hotel again for my return trip.

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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 5 days ago NEW

Not only are the rooms spacious but the extra suite space made the stay:) Kids can have there own "room" and I had piece of mind! I was pleasantly surprised to have two breakfast options. We woke up early and had great pastries and coffee. I could relax until enjoying a hot breakfast at the Shilo Restaurant! My daughter ate... More 

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San Francisco, California
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

It's always been sort of ordinary, no frills, easy access, good parking and pet friendly. The front desk staff could be more professional but the night auditor....he is simply snarky. Keep that man in the back. Rude, and brings the quality way down.

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 1 week ago

I just want to take a minute and say that Mel Oakes the front desk gal was fantastic. Her cohort Brandi not so much. Brandi was rude and was more worried about her cell phone and going to break than helping me. All I wanted was to make sure my reservation for the next 2x I was staying with this... More 

Was this review helpful? Yes 1
Searcy, Arkansas
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a pleasure it was to stay at the Shilo/PDX! The staff -- from the shuttle drivers to the servers in the restaurant -- was friendly and courteous. Asasia was especially helpful at check-in and check-out. The suite room was spacious, with many "extra" amenities (such as a tv and phone in the bathroom), a large dining room table, sofa,... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Shilo Inn is a very nice hotel, with nice amenities. The service was wonderful and entertaining. We enjoyed the restaurant and lounge and had the best server ever. Dee was both professional and heartwarming. Her spirit was fresh,and made us feel at home!

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Vandy1969, Thank you for your review and for mentioning the great service received from Dee. Sincerely, G. Sorrels-General Manager More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Dee was our waitress the first night we arrived, and every night of our stay She was beyond wonderful. Dee made you automatically feel relaxed and pampered. Dee is a gem and completes the shilo experience. The hotel front desk staff was well informed and courteous and made the check in process stress free. The rooms are very clean and... More 

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear LaGrande123, Thank you for being a valued guest and choosing Shilo Inns. We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager More 

Seattle, Washington, United States
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Sometimes money and convenience are the ruling factors. Those are the times that lead to a Shilo. It your travels require a stay at PDX, this place is about as good as any. OK rooms. Decent service. Close to the gates.

Was this review helpful? Yes 1
ShiloHotels, Manager at Shilo Inn Suites Hotel - Portland Airport, responded to this review

Dear Ai D, Thank you for your review and for choosing Shilo Inns. We look forward to seeing you again for a future stay. Sincerely, G. Sorrels-General Manager More 

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Additional Information about Shilo Inn Suites Hotel - Portland Airport

Address: 11707 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Shilo Inn Suites Hotel - Portland Airport 3*
Number of rooms: 200
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Also Known As:
Shilo Inn Portland
Portland Shilo Inn
Hotel Style:
#6 Best Value Hotel in Portland
#26 Business Hotel in Portland
#36 Family Hotel in Portland

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