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Courtyard by Marriott Portland Downtown/Convention Center

#18 of 133 Hotels in Portland
Certificate of Excellence
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435 NE Wasco St, Portland, OR 97232
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Courtyard by Marriott Portland Downtown/Convention Center
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Courtyard by Marriott Portland Downtown/Convention Center
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579 reviews from our community

Traveler rating
    297
    192
    68
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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seattle
1 review
5 of 5 stars Reviewed today NEW

Where to start... So many great things to say. Hands down one of the nicer Courtyards I've ever stayed. From their on site restaurant, (good food) plush patio with gas fire pits and plenty of seating, close proximity to CBD and their lobby bar, which to be perfectly honest really is the Belle of this ball. Marcie the bar keep... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Marriott is a well respected chain and we are very familiar with Portland Oregon area hotels. Unfortunately, this visit was disappointing. Valet service was disinterested and didn't even offer to take our bags. Check-in was well done. The room, although reportedly upgraded to the best room was a standard king, small but with an disagreeable smell. The top floor lounge... More 

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San Francisco, California
1 review
4 of 5 stars Reviewed 1 week ago

Fana, Charlee, Magda, and Megan, staff at the hotel made my stay very enjoyable. They make you feel at home and well cared for. They are extraordinary. When I spilled my Orange juice all over my food, Fana quickly cleaned it up and replaced the food as if nothing happened. Charlee put a personal touch by sharing about growing blackberries... More 

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Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear Michael G, Thank you for your great comments about our staff! I'm very happy to hear that your experience at Charley's on Grand was extraordinary. We continually strive to make our guest's experiences excellent. I have passed along your comments to our team and we look forward to the opportunity to have you as our guest in the future.... More 

dannyb33
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for business and I can't say enough about the customer service. Very welcoming, quick to acknowledge you and say hi, fast to take care of you. The second day there while at breakfast with a co-worker, the server noticed he was congested and not feeling well, she came to the table with a bag that had cold medicine,... More 

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Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear Dannybb3, I'm thrilled to hear that my team was able to make such a positive impact during your stay. We strive to provide a personalized stay and it sounds like we did exactly that. I hope that you are feeling better and if you come back to the Portland area I hope that you continue to choose us to... More 

Nashville
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

As seasoned road warriors we've come to expect spotty service at most chain hotels, so we were delighted that this Courtyard property was a conspicuous exception! All the more appreciated since ours was a difficult trip, involving stress and time pressures. At risk of leaving out some worthy folks, we were uniformly impressed by valet parking gents, the front desk... More 

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Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear Grizylmike, Thank you for your review of your recent stay with us. I'm happy to hear that multiple associates were able to make a positive impact on your stay. As a seasoned road warrior we value your opinion and we are happy that we have exceeded your expectations. Even though we do charge for Valet I'm happy to hear... More 

Los Angeles, California
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I checked in yesterday and was pleasantly surprised by how nice the lobby was, nicer than the other Courtyards I have stayed at. Check in was smooth and they were very nice. However, I got to my room and the rooms (at least mine) have not really been updated. With that said, everything was very clean and the bed was... More 

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Eric C, Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear Shan V, Thank you for taking the time to review us during your recent stay. I'm happy to hear that you enjoyed the restaurant and our bar. Charley's on Grand is our restaurant and it is not the typical Courtyard brand style. We offer a full bar along with breakfast, lunch and dinner as well as a well appointed... More 

Colorado Springs, Colorado
Top Contributor
198 reviews 198 reviews
58 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really liked this hotel. Had previously stayed in the doubletree for meetings at the Lloyd Center. This was just as convenient, but on the opposite side. Staff was very friendly, hotel bar/restaurant was nice. Workout facility was nice, small but plenty of equipment. Room was large, clean, and comfortable, the only issue was the noise from the traffic outside, especially... More 

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Peter K, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear ColoradoWeatherMan, Thank you for sharing your experience at my hotel with the TripAdvisor community. I’m glad to hear my staff was friendly and you found my hotel to be clean and comfortable. I’m sorry you had to deal with noisy traffic. If you have any other issues, please feel free to reach out to me directly. Come stay with... More 

Capitola, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location! Friendly and witty staff! Great rooms, some of the cleanest I've seen in a Courtyard. Special thanks to Reyna for getting my garments mailed to me so quickly! And thanks for the chocolate covered pretzels!

Was this review helpful? Yes 1
Peter K, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear stockdaleparadox, Thank you for writing a review about your stay at my hotel on TripAdvisor. I’m thrilled to hear that my staff provided you with such great service. We are glad you received your garments so quickly and I will make sure to share your shout out with Reyna! Please come stay with us again next time you’re in... More 

Victor, Idaho
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotels fits in exactly with what you would expect from the Courtyard hotels that have recently been renovated. The entry is open and modern with plenty of seating. The staff were attentive and checked me in quickly. Like all other Courtyards, wifi was free but breaks always costs extra. They did offer chilled lemon water though. If your location... More 

Was this review helpful? Yes
Peter K, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear Michael P, Thank you for sharing your experience at my hotel with the TripAdvisor community. I’m glad to hear that enjoyed your stay with us and that you also found my staff to be attentive. I appreciate that you pointed out our great location and the fruit infused water we offer to all of our guests! We look forward... More 

Senior Contributor
43 reviews 43 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was impressed by the level of service at this Courtyard hotel. The services and amenities rival those of more upscale properties. The property is conveniently located near the Moda center and Convention center as well as smaller venues. It offers a full service bar and restaurant - not often available at Courtyard. (Valet parking service as well.) It looked... More 

Was this review helpful? Yes 2
Peter K, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear Jason W., Thank you for sharing your experience at my hotel with the TripAdvisor community. I’m glad to hear you enjoyed your stay with us and that you also found my staff and restaurant to be great. I appreciate that you pointed out our great location! We look forward to seeing you next time you’re in town. Warm regards,... More 

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