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Courtyard by Marriott Portland Downtown/Convention Center

#23 of 135 Hotels in Portland
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435 NE Wasco St, Portland, OR 97232
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Courtyard by Marriott Portland Downtown\/Convention Center
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695 Reviews from our TripAdvisor Community

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Tacoma, Washington
1 review
5 of 5 stars Reviewed 3 days ago NEW

While visiting Portland for business I typically stay at this Marriott. I'm a Gold member, so I've been to many other locations. Everyone is so very upbeat and positive! Huge smiles from the front desk to the bar to maid service and I really enjoyed my breakfast this morning! Charlee prepared my omelette at the buffet. Super spunky and sweet!... More 

Helpful?
Thank Darla H
Seattle, Washington
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We have stayed many times at this Courtyard by Marriott because the location is spot on for leaving your car and seeing Portland by transit. Our rooms are spotless and inviting. The front desk staff, particularly Clinton and Tigist, are accommodating and warm and have never turned down any request. The restaurant, BLVD, has excellent food and staff especially Nick,... More 

Helpful?
Thank P K
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

P K, Thank you for your recent stay with us and your great review! I'm happy to hear that Clinton, Tigist and Nick were able to make a positive impact on your stay. We share these stories in our team meetings and it's nice to recognize the people that truly stand out. I'm also glad to hear that our convenient... More 

The Sea Ranch, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is clean and modern. The bed was very comfortable. We has a spa room and the tub was spacious but the jets didn't work. We weren't exactly dressed to call maintenance when we realized that. We've been on the road a lot lately and this hotel had one of the best breakfast buffets we've found in a hotel.... More 

Helpful?
Thank RZandGG
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

RZandGG, Thank you for your recent stay with us and for taking the time to give us a great review! I'm glad that you enjoyed our breakfast buffet. We take pride in the quality of our food both on the buffet and off of our menu. In regards to parking we have very competitively priced valet parking for our area... More 

Rockton, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is within walking distance of the Convention Center, Max transit system which is so convenient. You do not need a car unless you want to travel outside the city. The hotel staff was amazing and went out of their way to make our stay in Portland an awesome time.

Helpful?
Thank PHMCE
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

PHMCE, Thank you for your recent stay with us and for taking the time to give us a great review. I'm glad to hear that our convenient location to the Oregon Convention Center as well as the Max public transit system was a benefit to you. I'm also happy to hear that our staff made a positive impact on your... More 

1 review
5 of 5 stars Reviewed 1 week ago

It's close to Oregon Convention Center, just 2.5 blocks away. 2 blocks from MAX, city train stop. I stayed for 10 nights and will be happy to come back here any time.The restaurant and bar staff is top notch. Special thanks to Charlee, Megan, Magdalena, Courtney and Sergio for making my breakfast to be special every morning! Thank you again... More 

Helpful?
Thank Indrek M
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Indrek M, Thank you for choosing to stay with us and for your great review of our restaurant and bar service. We enjoy sharing these guest experiences with our team and recognize our associates that stand out. I'm glad that Charlee, Megan, Magdalena, Courtney and Sergio were all able to make such a positive impact on your stay! We hope... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Erica at the front desk got me a reservation last minute and saved me from having to look for a new hotel! GreAt service and she did it with a smile! My manager had booked his room and I thought he booked mine as well but when we got to the hotel I realized that he hadn't!

Helpful?
Thank Sameer D
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Sameer D, Thank you for your recent stay with us and for the great review. I'm glad to hear that Erica was able to assist you and make a positive impact on your stay. We take pride in our service levels and we love to celebrate these reviews. I hope you choose to stay with us in the future if... More 

Woodbridge, Virginia
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel two weeks ago while away on business and I am absolutely appalled by the entire experience. I stay in hotels at least once per month and I have never had service and a room quality quite like this. Upon arrival, I was not told that a hold of $670 would be placed on my card... More 

Helpful?
2 Thank Britney M
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Britney M, I apologize that your experience with us was not up to our standards. We had some difficulties at the front desk in regards to billing that simply were not acceptable. I'm glad that we ultimately were able to release the hold and were able to correct our billing error. In regards to bedbug bites we take these suspicions... More 

Florida
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here two nights in January. I still have some stairs with Marriott although I've spent 90% of my dollars with Hilton. The hotel is generally up to date with a nice lobby, bar and workout facility. Another fitness room without a pull up bar. Seriously, how hard is it to simply put one in everywhere. Three stars because... More 

Helpful?
1 Thank tylerdurden99
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear tylerdurden99, Thank you for taking the time to write a review on TripAdvisor. I’m glad you liked the hotel and thank you for the feedback of adding a pull up bar to the workout facility. I apologize that the hotel was so noisy for you – this is definitely something I will look into. We hope you choose to... More 

Oakland, California
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This has become my "go to" property when traveling to Portland on business. The staff is very professional, courteous, and friendly. This Courtyard is a bit different from others in that it has a separate restaurant from the bar as opposed to the Bistro at other properties. Food and beverage is good. Service in the bar can be a bit... More 

Helpful?
Thank 895CarolS895
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Dear 895CarolS895, Thank you for taking the time to write a review about your stay at my hotel on TripAdvisor. I’m thrilled to hear that we are your “go to” property when in Portland. I’m glad that you find my staff courteous and friendly. I’m sorry the bartenders were a bit slow – thank you for that feedback. We will... More 

Seattle, Washington
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The reason why I rated this a 2 star is because the valet was very helpful with instructions into the city and the manager on duty was very apologetic during our incident but other than that our experience at this hotel was awful. Here is why!!! We had driven around 4 hours to get there and were pretty tired. We... More 

Helpful?
2 Thank LadyD1981
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

LadyD1981, I apologize that your stay with us was not enjoyable. We have reviewed this experience with our staff and have taken appropriate steps to ensure all of our guest's satisfaction. I assure you that we have very high cleanliness standards and we do not leave used bedding in any of our rooms. I'm glad that my Assistant General Manager... More 

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