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Courtyard by Marriott Portland Downtown/Convention Center

#18 of 133 Hotels in Portland
Certificate of Excellence
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435 NE Wasco St, Portland, OR 97232
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Courtyard by Marriott Portland Downtown/Convention Center
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609 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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    (140)
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Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is very excellent, excellent service, very polite staff, rooms are great, the valet service is great, the bar and restaurant looked fancy & free wifi. Excellent for me because I play in the Rip City 3 on 3 every year and it's close by.

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Salt Lake City, Utah
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The rooms are what you would expect to find at any courtyard. Clean and fresh. Not renovated but not in bad shape. The staff was helpful. There is a renovated lobby and lounge. The best part about this property is it is close to the convention center about 3-4 small city blocks away. The light rail train (MAX) station is... More 

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Columbia, Maryland
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We were there from Sunday to Friday for a convention. I stayed at Marriotts 80+ days last year so I am familiar with brands and what you get. We went at about 10 to drop off our luggage and maybe a cell number or check in to have room later assigned. I was met with being told four (4) times,... More 

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Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Phil H, Thank you for staying with us and sharing your experience. The level of service that you recieved is not typical for our property and I sincerely apologize. I completey agree that sending up an apology note and some amenities is not a substitution for a a great check in experience. I have shared your experience with our team... More 

Miami, Florida
Level Contributor
63 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 1 week ago

I used to work in hospitality and when just the cheap stuff like carpet, drapes and sheets were changed out it was called a "refresh". That's exactly what happened here. This place was clearly a more budget motel that was "refreshed" into a Courtyard Marriott and its way overpriced for what it is. Pay less and get the same at... More 

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Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Bigdra, Thank you for you recent stay with us. I apologize that our hotel did not meet or exceed your expectations. I completely agree that we are not the newest or most recently renovated hotel in the area. I asure you we have never been a motel that was refreshed into a hotel. We continually look for ways to improve... More 

manhattan beach, california
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked a B&B for the evening but were not happy with the safety of the parking arrangements at the facility so at the last minute (7:00 PM) we called the Courtyard and were greeted on the phone my the most gracious desk employee. He not only secured us the room but by phone directed us to his hotel.... More 

Was this review helpful? Yes 1
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Calsail, Thank you for sharing your experience with us. We take pride in our service and I'm happy to hear that both Clinton at the Front Desk and Marcie in the Lounge were able to make your stay excellent! I'm also happy to hear that you utilized our secure underground valet parking. I hope if you come to the Portland... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

The staff is very friendly and helpful. Fana helped us with insightful things to do and how to spend time after a long work day. The city is very Green and the hotel is following the practices. I would recommend staying here.

Was this review helpful? Yes
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Bill G, Thank you for sharing how our staff was helpful and especially mentioning Fana. I'm glad to hear that she was able to assist you in finding exciting things to do in Portland. I hope that if you choose to come to Portland again you will choose Courtyard Portland Downtown/Convention Center. Best regards, Eric Compton General Manager 503-382-3144 More 

Mount Vernon, Washington
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights while visiting my daughter. The location was great. Close to the Max station and only 2 stops to central downtown. The room was very clean and comfortable; however, we were on the street side the first night, and the noise was quite loud. I was actually surprised they didn't have thicker glass. I asked... More 

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Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Robin T, Thank you for your great comments regarding our staff! I'm happy that you were able to celebrate your birthday with us and that we were able to help make it great! We take pride in our service at the Courtyard Portland Downtown/Convention Center and we hope you choose to stay with us again! Best Regards, Eric Compton General... More 

Naples, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at this property for almost a week in June and was very pleased with how I was treated from top to bottom. I got great recommendations for local restaurants and activities from the bar staff (Marcie, Amber, Sarah, and a gentleman whose name escapes me right now). One of my favorite things that made this particular hotel stand... More 

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Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Bluhaze111, Thank you for your 5 star review! I'm happy to hear that so many associates at the Courtyard Portland Downtown/Convention Center made such a great impact on your stay! We love to share these comments with our entire team and take pride in providing excellent service. We hope to see you again if your travels bring you back to... More 

Columbus, Ohio
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Bed was comfortable. Air conditioning was noisy and sporadic at night. Sink counter space was not big. Valet staff was second to none, especially Steve. Front desk staff was very nice. Housecleaning staff lacked welcoming attitude. Breakfast was super expensive, go to Dennys two blocks away instead. Location was good, near Lloyd Center. Would stay again, but not blown away.

Was this review helpful? Yes
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Antonio C, Thank you for choosing to stay with us. I'm sorry to hear that your experience was not up to our standards. I'm glad to hear that Steve, our Valet was able to make a positive impact during your visit. We do offer a full breakfast buffet with made to order omelettes and many other hgih quality options. If... More 

Arkansas
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a week at this hotel on a family vacation. It smallish, but has everything higher priced and larger hotels have. The staff was super friendly and helpful. For example, instead of using the valet only parking, we parked on the street. Some of the parking involves meters so you have to have change. My husband made several trips... More 

Was this review helpful? Yes 1
Eric C, General Manager at Courtyard by Marriott Portland Downtown/Convention Center, responded to this review

Higheredteach, Thank you for staying with us and I'm happy to hear that our staff was friendly an dhelpful during your stay. I apologize that the Streetcar system has been under repair but I'm glad that you liked our close proximity to the Max public transit. I have had my Engineering team inspect the air conditioning unit in the room... More 

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