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Fairfield Inn and Suites Portland Airport

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11929 NE Airport Way, Portland, OR 97220
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Fairfield Inn and Suites Portland Airport
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Fairfield Inn and Suites Portland Airport
Fairfield Inn and Suites Portland Airport
Fairfield Inn and Suites Portland Airport
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159 reviews from our community

Traveler rating
    47
    57
    39
    11
    5
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28
39
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54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leawood, Kansas
Top Contributor
119 reviews 119 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

While most Fairfield Inns are similar we like this one due to the friendliness of the staff, better than average breakfasts and an excellent shuttle service to and from the Airport. If we stay here more than one night we use the shuttle to take us to and from the airport for restaurant options. The hotel is clean and quiet... More 

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Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I deleted a detailed review. The hotel itself was good enough, on par with what you would expect from a chain hotel near the airport. Breakfast staff were great. Room was clean. Customer service at the front desk was nonexistent. That is all I will say.

Was this review helpful? Yes 2
Sheryl S, General Manager at Fairfield Inn and Suites Portland Airport, responded to this review

Thank you for your kind words, I have shared your compliments to the Housekeepers for providing a clean, organized room for you and to the Breakfast Staff for starting your day off right! That being said, I did explain to the Front Desk that our customers are like family. My customers are someone's Mother, Father, Sisters and Brothers, and even... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

We are long time Marriott rewards customers and booked this trip with points. Would never have chosen to stay at the airport otherwise. There was an error in the booking by the Marriott staff and when we arrived they charged us full rate. Don Davis the staff member managing the property said there was nothing he could do to help.... More 

Was this review helpful? Yes 1
Sheryl S, General Manager at Fairfield Inn and Suites Portland Airport, responded to this review

Thank you for your kind words about Marriott's customer service. I do agree with you that when at the unit level help cannot be achieved due to inaccessibility to Marriott through our employee channels, calling in the "big guns" at the Rewards Center is so easy and we love them. So good to hear that one of our newest members... More 

Puyallup, Washington
Top Contributor
150 reviews 150 reviews
62 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed April 14, 2015

Our conference hotel for my football officials. Excellent service and breakfast is always a treat as the staff in the breakfast room is outstanding! Some of the hardest working staff I have seen in a morning breakfast room. Clean and well appointed rooms, good wifi and overall a good hotel!

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Oakdale, California, United States
Top Contributor
73 reviews 73 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 10, 2015

In Portland. Reasonable, close to the airport, clean and a friendly and veteran staff. The recent remodel is behind them and I would recommend this abode to any travelers coming to the Rose City. Parking fills up at night so if it is raining you may find yourself walking a few feet from the outlying parking lot. That's about the... More 

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Seattle
Top Contributor
127 reviews 127 reviews
50 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

When in Portland I usually stay at the Residence Inn by the airport but as of late, their prices have gone through the roof (from $122 to in some cases $180-$200) and the Springhill Suites wanted two change the room rate mid stay so the Fairfield was more reasonably priced. Last time I was her it was in the middle... More 

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Oregon Coast
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 7, 2015

Because we live on the Oregon Coast two hours away from PDX, we prefer to do the Park and Fly when we travel. We have been previously staying at the Radisson, but because Marriott has more properties throughout the U.S., it's easier to accumulate points. Our first stay at the Fairfield at PDX was over the Christmas holidays, and that... More 

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Top Contributor
67 reviews 67 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 5, 2015

We travel quite a bit to visit family and have been using the Marriott hotels for many years. The Fairfield Inns in other cities we have recently visited are far superior to this one in Portland. The rooms are in serious need of refreshing. This hotel has not expanded the bathroom counter space nor increased the number of electrical outlets... More 

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Sheryl S, General Manager at Fairfield Inn and Suites Portland Airport, responded to this review

Thank you for staying with us! I do agree that we are indeed ready for a "face lift", and are happy to advise you that we will be renovating soon to the Marriott Perspectives package. You will enjoy all of the outlets that you desire and of course, who of us is not begging for more counter space! Marriott has... More 

Columbus
Top Contributor
64 reviews 64 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 25, 2015

Stayed here for a night after later arrival flight. Staff were very attentive and quickly resolved a minor reservation issue. The room was very clean and comfortable. I appreciated the free shuttle from the airport as well as back to the airport/ Max station the next day. Breakfast also had a nice variety. B

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Medford, Oregon
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 7, 2015

Great place if your going to the airport or just need a room. They're shuttle service is free to and from the airport. Clean rooms, good service and decent continental breakfast. Can leave your vehicle, not sure if it's included or if there is a fee.

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