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Holiday Inn Express Portland - Jantzen Beach

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2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217
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1 room 1 adult
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Holiday Inn Express Portland - Jantzen Beach
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118 Reviews from our TripAdvisor Community

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Morton, Washington
1 review
5 of 5 stars Reviewed December 7, 2015

I have taken a group to this hotel for the past three years when attending Women of Faith in Portland, it has always been a pleasant experience, but this year with a larger group of 24 ladies I must say it was exceptional service! The front office manager, Mitchell was amazingly professional and efficient. The attention to detail for our... More 

Helpful?
Thank Tina W
Mitchell Y, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Hello Tina W, Thank you for your recent most recent visit and review of the hotel. I'm pleased to see the staff that you encounter was exceptional and professional. We will make sure the staff is aware of the kind words from you. Hopefully when you return back to the Portland area, we will see you again. Warm Regards, Mitchell... More 

Vancouver, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 16, 2015

Good Location - Quiet Property - Great Staff (Very friendly manner assisting in our reservations and request) - Housekeeping did a great job cleaning our rooms - Free and lots of Parking available - Amazing breakfast! Kids enjoyed the pool. Will stay again...

Helpful?
Thank JE L
Mitchell Y, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear JEL, Thank you for your most recent visit to the hotel. I'm pleased to see you enjoyed our quiet property, good location and the staff from the front desk to the housekeeping department. I'm also glad you had a chance to relax in the in-door pool and spa area with the kids, and the morning breakfast. We look forward... More 

Auburn, Washington
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 21, 2015 via mobile

I love this hotel location! Its right in the border of Washington and Oregon. Close to Portland and Vancouver. There are lots of major shopping store near the hotel. Room is spacious, clean and bed is comfortable. The front desk staff need to improve on customer service and hospitality but the checked in process is smooth. The facilities are good... More 

Helpful?
1 Thank Leo H
Mitchell Y, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear Leo, Thank you for your recent stay and review. I'm pleased to see you enjoyed our convenient location between Washington and Oregon and the near by shopping center. We look forward to you staying with us, when you return back to the Portland Area. Warm Regards, Mitchell Y More 

De Soto, Missouri
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 8, 2015

We prefer to stay far enough from the highway to not be bothered by the noise. This hotel did well with that concern. It is located within the airport flight path, but we were not bothered by aircraft in late evening or overnight. The room was clean. The staff were friendly and efficient. The breakfast was very good as it... More 

Helpful?
1 Thank Jim P
Mitchell Y, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear Jim P, Thank you for your recent visit and review of the hotel. I'm pleased you liked the location and the free daily morning breakfast and our friendly staff. Glad to see you were able to see the Portland Rose Garden & Zoo on your visit. We look forward to seeing you when you return to the Portland area.... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed September 25, 2015 via mobile

Nice rooms. Nice Tv had stayed here for one week & was quiet good. Nice maintaining. & the staff's are really good. complimentary breakfast can be improved. To attract additional tourist. situated near to target mall & can go for shopping any time. Enjoy the tour........

Helpful?
Thank Sabeel A
IHGCare, Guest Relations Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear Sabeel A, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the room and amenities received. We will address your suggestion regarding the improvement of the breakfast served. Your... More 

New York City, New York
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed September 8, 2015

Stayed here one night for a weekend before a business conference, mostly because of the price. It's very basic, as one would expect from a Holiday Inn Express, but well-run and very good for what it is. It's away from downtown or from any of the other more fashionable neighborhoods, but it's quiet and actually not far from the airport,... More 

Helpful?
Thank maisany
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Macda R. Front Desk Manager More 

Seaside, Oregon
1 review
1 of 5 stars Reviewed September 8, 2015

Worst experience EVER our first night we had to move to another room because ants where on the bed and the air conditioner.We get to our next room there was a ant on the night stand.We where going to take our daughter to her convention and there was a ants on my arm GROSS, I tried to find a hotel... More 

Helpful?
Thank Teri97138
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Macda R. Front Desk Manager More 

Corona, California
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed August 4, 2015

Stayed one night on a road trip. The hotel is clean and nice. The staff is friendly. It was Saturday night and many families were there. The hotel is tucked back into a quiet corner behind the Janzen Beach commercial center. Even with the families, the night was quiet.

Helpful?
1 Thank Cabrillo1542
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Macda R. Front Desk Manager More 

Canada
Level Contributor
80 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 3, 2015

We chose this hotel for its price primarily. It was a great stay - comfy beds, clean and pleasant hotel, good breakfast, free wifi. It is about 15 minutes from downtown though, so if you are looking to be close to action, this is not the place. We had a car, so this wasn't a problem. Nice quiet pool, and... More 

Helpful?
Thank Jenwpg
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Macda R. Front Desk Manager More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed July 28, 2015

Let me start with "this reservation should have been cancelled", what I mean by that is I used the IHG app. to cancel this reservation because the hotel was too far and rate was high for my short stay. this might be an app issue but let me tell you how the hotel handled this issue. Using my phone app,... More 

Helpful?
Thank Ray_and_Traci
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Macda... More 

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