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All 132 Portland hotels

Holiday Inn Express Portland - Jantzen Beach

2.5 of 5 Motel   |   2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217
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Holiday Inn Express Portland - Jantzen Beach
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Ranked #55 of 132 Hotels in Portland
A recent review
4 of 5 stars reviewed 2 weeks ago
Mark1962111
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88 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We reserved a room over the phone with the manager and he "managed" to get it wrong upon our arrival there was a young lady who was training (I only know this because it said it on her name tag) she was very helpful and was able to fix our reservation for us I pointed out to her that she... More

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Medford, Oregon
Top Contributor
115 reviews 115 reviews
36 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A lesson learned for me at this property. I chose the single queen room, BIG MISTAKE! All of the single queen rooms are directly adjacent to the elevator shaft. Might not have been a problem but the elevator on its way up creates a high pitched noise that was brutal. Bathroom door closed with the fan on and the AC... More

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Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you Trc70 for taking the time to write a review. I would like to extend my apology for the confusion about your room and for your unsatisfactory stay. Our guests either don't notice the elevator noise at all or they really hear it. I am however very pleased to hear that our Front Desk staff did their best with... More

Maple Valley, Washington
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 9, 2014

Needing a last min. visit to PDX area, I called my go to Hotel. They were booked nearly full but were able to get me in thier last avail. room.. The management of this Hotel is top notch. they treat every guest like they have known them for years. the front desk staff, all know you by name when you... More

Was this review helpful? Yes 1
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you Anthony for your kind review! I am so glad to hear such wonderful things about our staff. We really try to make each one of our guests feel like they are at their home away from home! Can't wait to see you again soon! More

Ca
Senior Reviewer
10 reviews 10 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 3, 2014

We only stayed one night on our way up to Seattle. Hotel was clean and service friendly. We didn't have any trouble with noise. I left my cell phone charger and they mailed it back to me! The breakfast was very large. Lot's of options! I would stay again.

Was this review helpful? Yes 2
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you Anzur for your kind review. I am so happy to hear you and your family had such a wonderful stay at our hotel! It is always our pleasure to mail any items left behind by our guests. We hope to see you and your family again in the future! Jessica Nepaial Front Office Manager More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 26, 2014

This is a superb, clean friendly place to stay because of its great location-- which is actually nowhere. The hotel is located on Hayden Island. Aside from a large shopping center with Target, Best Buy, Old Navy etc., there's not that much going on the immediate vicinity. However, we were there for a wedding which had three venues and we... More

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Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you Irwin h for your kind review. We are ecstatic to hear how wonderful your stay was. We strive to make our guests feel like they are right at home. We hope to see your sweet family again in the future! More

Lynchburg, Virginia
Contributor
20 reviews 20 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 16, 2014

I had a very clean room and a great stay here. The staff was very friendly and helpful. The breakfast was the average HI express breakfast and it was fine. I would stay here again. The bed was comfortable and the bathroom was clean. there was a little mildew on the caulk which skeeves me out but it was very... More

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Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you Alex S for your review. I would like to apologize of your room was not up to our normal standards of cleanliness. This is something we take cry seriously and I will be discussing it with our housekeeping staff. It seems that other than that small issue, you had an enjoyable stay. We look forward to seeing you... More

north of the 49th
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 24, 2014

Booked online and have stayed at a HIE chain in Everett in the past. The location is convenient if you have a car and prefer some peace. You do hear the planes from the airport, but was never loud enough to wake me up and I am a light sleeper. The room was clean and I did like the fact... More

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Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

I am so glad that you enjoyed your stay here with us and found the surrounding area convenient and quite for you. This is definitely one thing that we love about our location. Thank you for taking your time to fill out this review; and we hope to see you back during your next visit to Portland, OR. More

Klamath Falls, Oregon
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 7, 2014

We stay at this property every year for the Portland Swap Meet. Although many of the faces have changed, this property never fails to deliver a good stay. We checked in on Wednesday with happy faces working through a long day of check-ins. The line moved quickly and we went to our well appointed room. The room has a fridge,... More

Was this review helpful? Yes 2
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

I want to thank you for always returning to us for your hotel needs when you come to the SWAP Meet. I am thrilled that you enjoyed your stay here with us and took time out of your day to tell us about it. We are looking forward to next year's SWAP Meet, as well as seeing you here with... More

Clackamas, Oregon
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 26, 2014

We don't travel all that much but there have been at least a dozen over night and longer stays in the past several months and we have found that it is generally hard to go wrong with a Holiday inn Express. Our latest stay was one of three days at the Jantzen Beach HI in Portland. This stay in early... More

Was this review helpful? Yes 1
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

I wanted to thank you for taking your time to fill out a review on your stay here with us. I know that your stay was quite a while ago, and I am so sorry that it took us this long to thank you for your review. We hope to see you again on during your next visit to Portland,... More

Gering, Nebraska
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 20, 2014

The location is a bit strange its next to storage facility and a decent size RV park. On the plus side it is close to a number of stores (Target etc) which is convenient. The hotel itself seems to need a bit of a refresh. The carpet in the room had lots of stains. It did seem clean overall. The... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear Jyssica S, Thank you for taking the time to share your feedback with us. It is disappointing that we fell below your expectations on several aspects particularly with the soundproofing conditions and maintenance levels being sub par. I have taken note of your concerns and these shall be addressed with our team appropriately to consider for improvements needed in... More

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Additional Information about Holiday Inn Express Portland - Jantzen Beach

Address: 2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Portland - Jantzen Beach 2.5*
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Also Known As:
Holiday Inn Express Portland - Jantzen Beach Hotel Portland
Holiday Inn Portland
Portland Holiday Inn

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