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Holiday Inn Express Portland - Jantzen Beach

2.5 of 5 2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217
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Holiday Inn Express Portland - Jantzen Beach
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Holiday Inn Express Portland - Jantzen Beach
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95 reviews from our community

Traveler rating
    32
    43
    15
    3
    2
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35
24
4
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lynnwood, Washington
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

First of let me say I usually love holiday inn express, especially we are a gold member. The front desk gal was beyond inexperienced, didn't know where rooms were located what they were facing, made us go up ourselves and see if we liked the room? Really? We requested the fourth floor and she said no not available after she... More 

Was this review helpful? Yes
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for taking the time to complete a review about our property. I do apologize for the less than satisfactory stay you experienced. We have taken note and will be holding a small training seminar for all front desk employees, new and old, to review our property. We want to ensure that each one of our guests feels welcomed... More 

Vancouver
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2014

My husband and I stayed here last week during Thanksgiving Eve. The hotel manager, Mark, was very accommodating by letting us have a late check out. The hotel building seems old, but they renovated it. Complimentary breakfast at the dining room was mediocre. The biscuit gravy was nasty and the pancake machine wasn't working probably. Thankfully, the turkey sausage, cinnamon... More 

Was this review helpful? Yes
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your kind review! It was a pleasure meeting you. I am more than pleased to hear your stay was enjoyable! We look forward to seeing you again in the future! More 

Seattle, Washington
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

My family and I went to Portland for a post Thanksgiving mini-holiday and stayed that this lovely Holiday Inn Express. Facility was very clean with friendly staff. The breakfast was very tasty with hot items such as sausage and eggs. Price was great despite the time of the year. Will definitely stay here again in the future!

Was this review helpful? Yes 1
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your kind review! I'm so happy to hear you enjoyed your recent stay at our hotel. We look forward to seeing you again in the future! Jessica Nepaial Front Office Manager More 

Edmonds
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 7, 2014

After driving from Seattle to Portland in the dark and pouring rain, this hotel was a beacon of light for the weary traveler, mentally exhausted from a drive requiring 110% concentration. I chose this hotel because it was close enough to my project site, reasonable rate compared to downtown/Lloyd Center hotels, and no hassle parking. I just needed a room... More 

Was this review helpful? Yes 2
Westminster, California
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 14, 2014

This location is very nice. Close to stores, shopping and beach. They have an indoor pool, business center and a nice breakfast area. rooms are very nice also. The desk was very pleasant. the rooms had microwave and refrigerator.

Was this review helpful? Yes 1
Cleveland, Ohio
Top Contributor
100 reviews 100 reviews
41 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed October 14, 2014

It's a regular Holiday Inn Express, not too special, not too bad. I'd like to say they're all the same but I have stayed in some that are better than others. This is straight down the middle average, which is fine. If you don't hit traffic, it's a short drive to downtown. If you were to leave during morning rush... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Dear puablo, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More 

Delaware, Ohio
Top Contributor
148 reviews 148 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 1, 2014

We spent nearly three weeks at this hotel and it was definitely a pleasure staying here. The hotel staff (front desk, cleaning crew, breakfast personnel) were all polite, friendly, and helpful. They greeted us without fail and always checked to makes sure our stay was going well. They made us feel as if we were coming home each day. The... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed August 30, 2014 via mobile

We reserved a room over the phone with the manager and he "managed" to get it wrong upon our arrival there was a young lady who was training (I only know this because it said it on her name tag) she was very helpful and was able to fix our reservation for us I pointed out to her that she... More 

Was this review helpful? Yes
Medford, Oregon
Top Contributor
127 reviews 127 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed August 26, 2014

A lesson learned for me at this property. I chose the single queen room, BIG MISTAKE! All of the single queen rooms are directly adjacent to the elevator shaft. Might not have been a problem but the elevator on its way up creates a high pitched noise that was brutal. Bathroom door closed with the fan on and the AC... More 

Was this review helpful? Yes 2
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you Trc70 for taking the time to write a review. I would like to extend my apology for the confusion about your room and for your unsatisfactory stay. Our guests either don't notice the elevator noise at all or they really hear it. I am however very pleased to hear that our Front Desk staff did their best with... More 

Maple Valley, Washington
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 9, 2014

Needing a last min. visit to PDX area, I called my go to Hotel. They were booked nearly full but were able to get me in thier last avail. room.. The management of this Hotel is top notch. they treat every guest like they have known them for years. the front desk staff, all know you by name when you... More 

Was this review helpful? Yes 2
Mark G, General Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you Anthony for your kind review! I am so glad to hear such wonderful things about our staff. We really try to make each one of our guests feel like they are at their home away from home! Can't wait to see you again soon! More 

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Additional Information about Holiday Inn Express Portland - Jantzen Beach

Address: 2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Portland - Jantzen Beach 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Portland - Jantzen Beach Hotel Portland
Holiday Inn Portland
Portland Holiday Inn

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