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Holiday Inn Express Portland - Jantzen Beach

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2300 North Hayden Island Drive, Jantzen Beach, Portland, OR 97217
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Holiday Inn Express Portland - Jantzen Beach
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110 Reviews from our TripAdvisor Community

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Traveler rating
    34
    51
    17
    4
    4
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39
31
4
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canada
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose this hotel for its price primarily. It was a great stay - comfy beds, clean and pleasant hotel, good breakfast, free wifi. It is about 15 minutes from downtown though, so if you are looking to be close to action, this is not the place. We had a car, so this wasn't a problem. Nice quiet pool, and... More 

Was this review helpful? Yes
Atlanta, Georgia
1 of 5 stars Reviewed 1 week ago NEW

Let me start with "this reservation should have been cancelled", what I mean by that is I used the IHG app. to cancel this reservation because the hotel was too far and rate was high for my short stay. this might be an app issue but let me tell you how the hotel handled this issue. Using my phone app,... More 

Was this review helpful? Yes
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Macda... More 

West Point, New York
Level Contributor
135 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is oddly located a bit behind the shopping area(which looks to be under renovation/rejuvenation) and a camp trailer park. You hear the airplanes because its close enough to the airport and in the flight path for takeoff/landings. The rooms were clean, beds comfy, linens nice, and had a mini fridge/micro in room. The breakfast area was clean but... More 

Was this review helpful? Yes
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Macda R. More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 1 night when we arrived in Portland (stayed at an airbnb afterwards). It is what you expect out of a Holiday Inn Express, I find every year they start becoming more and more consistent with one another, which is good. The bed was nice, there was a fridge, the room was cool (it was... More 

Was this review helpful? Yes 1
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is good to hear your stay with us meet your needs. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Macda Ressom Front... More 

Victoria, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I were looking for something reasonably priced and nice to see July 4 fireworks in Vancouver. I ask a question of the hotel and they got back to me quickly. It is a good place to stay. Clean and comfortable. About 15-20 min walk to a great place on the river to see fire works.

Was this review helpful? Yes
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Macda R. Front Desk Manager More 

Poway, California
5 of 5 stars Reviewed 5 weeks ago

Loved almost every thing about this hotel, especially Michelle in the breakfast room! My only complaint is when we got in the elevator late one evening someone had spilled coffee. I couldn't reach the front desk by phone but when my sister approached the front desk she got an immediate response. I wouldn't let this small infraction deter me from... More 

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Depoe Bay, Oregon
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 20, 2015

For out of city coast dwellers like us it is a great location adjacent to the Jantzen Beach outlets and shopping center. Lots of nearby restaurants, B J's Brewpub is really outstanding with fantastic food and servers. Pool,Hot tub, sauna available til 11PM or later. Breakfast included, and right at the interstate bridge to enjoy Oregon's lack of sales tax... More 

Was this review helpful? Yes
Mark G, Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Macda Ressom Front Desk Manager More 

Pittsburgh, Pennsylvania
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 15, 2015

My stay started on a sour note. The front desk person was on the phone with a rude customer(previous stay) who wanted to talk about their IHG points. The Check in staff member was polite with the person but I had to wait until she was able to get the person to hang up. Other than that the stay was... More 

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Vancouver, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 11, 2015

My wife and I stayed here last October for the Portland Marathon. The hotel was convenient to the highway and an easy drive to the start line. The room was clean, comfortable and spacious. The bathroom was large and spotless. The breakfast was very good. I appreciated that they made coffee early for us to allow us to fill our... More 

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Sacramento, California
Level Contributor
47 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed June 1, 2015

This was my first visit to this property and I was impressed overall with this hotel. The staff were attentive and friendly, the room was clean & quiet (this hotel is a bit off the path - but in a good way - it is secluded and fairly quiet). The morning breakfast was well stocked and decent overall. I found... More 

Was this review helpful? Yes
Mark G, Front Office Manager at Holiday Inn Express Portland - Jantzen Beach, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jessica N. Front Office Manager More 

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