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Holiday Inn Express Portland (Airport Area)

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11938 NE Airport Way, Portland, OR 97220
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1 room 1 guest
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Holiday Inn Express Portland (Airport Area)
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157 Reviews from our TripAdvisor Community

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Traveler rating
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    68
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fortaleza, CE
Level Contributor
53 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for 1 night for business purposes. The hotel is conveniently located to the airport and easy to reach. Both by car or by using the hotel shuttle. Service at the reception is good. The hotel only has 3 floors and that is also good since the elevator has absolutely no speed. Rooms are equipped up to standard as... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for taking the time to leave a review on your recent stay with us at the Holiday Inn Express Portland Airport. I was happy to read that overall you did enjoy your stay. I apologize for not meeting your expectations with the ease of electrical outlets in the room. This is something we are working on to ensure... More 

Sacramento, California
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

What more could a traveler want than a clean, comfortable, reasonably-priced hotel room, offering free shuttle service to the airport and no-bother overnight parking? Free breakfast, wi-fi and a microwave oven in your room round out the amenities of this Holiday Inn Express near the Portland Airport. The staff is friendly and helpful, and while there is no shopping or... More 

Was this review helpful? Yes 1
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your feedback. We are pleased to hear you enjoyed your time with us. Our staff does their best to accommodate our guest's needs. Please come back to see us again. We enjoy having you! More 

Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My five day stay went very well, the room was very clean and pleasant, it is apparent that the property has been updated. The staff on check in and every time I walked by was very pleasant and due to my schedule I am very appreciative for the breakfast staff having the area ready an hour before the stated time.... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review. We are all delighted to hear that you enjoyed your stay with us at the Holiday Inn Express Airport. I was personally happy to read that my staff had went above and beyond. We all, here at the Express take pride in our roles and are grateful for the recognition. Thank you again! Kind... More 

South Bend, Indiana
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

All aspects of this hotel were excellent, The free breakfasts were superior, with extra touches such as turkey sausage as well as pork, tasty omelettes, just baked cinnamon rolls, and much more. The friendly, helpful staff even checked with each diner to see if they wanted anything more before putting away the food. A great place to stay!

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review on our property. It is always a delight to read such wonderful comments like yours. We are very proud of our staff and their genuine concern for our guests. We hope to see you back again in the future! Kind Regards, More 

Michigan
Level Contributor
52 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed one night close to airport because of a late arrival flight while visiting Portland. I was very happy with the stay, clean room, comfortable bed but best of all was a very pleasant front desk staff and very nice breakfast. I would stay here again.

Was this review helpful? Yes 1
Wiesbaden, Germany
Level Contributor
317 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You can't go wrong with this brand and this property is a good place to spend the night before boarding an early morning flight. Complimentary airport shuttle service is especially helpful and the pancake machine is open from 8pm to midnight if you want a late evening snack.

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 28, 2015

I have stayed at Holiday Inn Express in numerous cities, and they are affordable and decent. Room was clean and big. Front desk was nice and breakfast in the morning was the usual holiday inn food... location is very close to the airport. If you're looking to go downtown, it's about 12 minute drive or so, if you rent a... More 

Was this review helpful? Yes 2
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for taking the time to share your comments with the traveling community. We are glad that you enjoyed your stay with us. I was happy to hear that you took full advantage of our location and what it has to offer. You are correct, we will shuttle our guests to and from the Cascade Station Shopping Center as... More 

Blandon, Pennsylvania, United States
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 24, 2015

There were four of us in the group. I booked two rooms. There was no problem with check-in. Rooms were on different floors but that was OK. Rooms were spacious and clean. Beds comfortable. Location convenient to Airport and also some good restaurants in the local area. Breakfast was good. I would stay here again.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review. We always love to hear such wonderful comments like these. We hope to see you back again on your next trip! Kind Regards, Kayla Kempthorne More 

Salt Lake City, Utah
1 review
1 of 5 stars Reviewed July 22, 2015

Had reservation for king executive suite. Was given double beds. "You were switched due to inventory". Ugh, that's why it's called a reservation! Smells. Old. Keep looking. Stay in newer part of airport accommodations, over buy target and ikea.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

I do sincerely apologize for the inconvenience that you experienced with the room type not being honored for the first night of your stay. When problems like this arise, we do everything we can to try and remedy the situation as soon as possible. We hope that you will give us another opportunity in the future. Kind Regards, Kayla Kempthonre More 

Siletz, Oregon
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 19, 2015

This was fantastic! We did the reverse park and fly, and after traveling abroad for two weeks, we were so happy that our car was safe, the room was fairly clean, the bed felt fantastic! the shuttle was quick to pick us up. What more could you ask for after a long trip? Great burger place across the street!

Was this review helpful? Yes 1
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. It is very rewarding to read comments such as yours. We do hope you stay with us again on your next trip! Kind Regards, Kayla Kempthorne FOM More 

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