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All 132 Portland hotels

Holiday Inn Express Portland (Airport Area)

2.5 of 5 Motel   |   11938 NE Airport Way, Portland, OR 97220
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77%
Ranked #57 of 132 hotels in Portland
A recent review
3 of 5 stars reviewed 1 week ago
Vickie R Sun City, Arizona
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  • Reviews (111)
  • Photos (32)
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  • Room tips (24)
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111 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Sun City, Arizona
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Booked a room paid for 3 nights. Sun am knock at door 2 times then Jason barged in, demanding to put 150.00 on the credit card for INCIDENTALS. My daughterinlaw called me and I said for what?? She had given him her credit card also, which they were running for various mystery charges , so, he said PACK UP AND... More

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Vickie R, I thank you for sharing your experience with the traveling community. I apologize that this problem has happened to you and your family. I am not quite sure of all the details of this matter as this is all new information to me. I am a little concerned though, however the information you have provided does not... More

Tucson, Arizona
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall a decent hotel that is close to the airport without hearing all the planes taking off and landing (about a 5 minute drive to the airport). The room was clean and in a standard HIE configuration (with a refrigerator and work table). The bed was comfortable. The hotel is older but has been maintained. The breakfast was good and... More

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear old_dude_traveler, Thank you for taking a moment to share your experience at the Holiday Inn Express Portland Airport with the traveling community. I am very pleased that you had a wonderful stay with us. I was a little concerned with the drainage outside the window that you had mentioned. I am currently working with my Maintenance staff to see... More

Loganville, Georgia
Top Contributor
79 reviews 79 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is constructed perpendicular to busy, 4-lane Airport Way. Thus it seemed quieter than other hotels we have stayed at in the area that have rooms that front directly on the road. Whether this was done by choice or not, it is a good design for any hotel on a busy road. There was no in-room blanket to use... More

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept our sincere apologies for falling short of your expectations with items you have listed for the guest room... More

2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here looking for a night to get out and relax. We spurge the extra money for the jacuzzi room, to our surprise it was a oversized tub, very small. Towels were decorated in schwan shapes but overall not worth the room cost. A little disappointed in parking. My advice is stay here but don't go for the jacuzzi... More

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

I am terribly sorry to hear you did not have a satisfying stay. We try our best to accommodate each and every guest that walks through our doors. It is our job to make your stay feels as close to home as possible. I greatly appreciate your feedback, as it helps our team build. We hope that you give us... More

Huntington Beach, United States
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 2, 2014

It was a quick business trip. Was what I expected for a Holiday Inn Express. Hotel felt a little old, but had a nice fitness room with more then just a treadmill. Breakfast area was nice and clean. Front desk staff was nice, let me leave my bag after I checked out, so I could return later in the day... More

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Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Dan E, Thank you for taking a moment of your time to write a review about your recent stay at the Holiday Inn Express Portland Airport. We are truly delighted that you enjoyed your stay with us. We are a fairly older property of 16 years. We have very active owners that like to always keep the buliding updated... More

Boise, Idaho
Top Contributor
102 reviews 102 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 1, 2014

Traveling with my elderly mother we arrived near midnight only to find at another hotel there was a mix up on our reservation and we were without a bed. The Holiday Inn Express sent their shuttle for us and it arrived very quickly. We were treated with the greatest kindness, given a very nice ground floor handicap accessible room and... More

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Normajboise_Idaho, Thank you for taking the time to give a review for the Holiday Inn Express Portland Airport. I am truly delighted that we were able to provide you with such great service. I am glad you enjoyed our hotel and took advantage of the complimentary shuttle we offer to and from the airport. We hope to see you... More

Glasgow, Montana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2014

Our family came in early and since I didn't get any sleep at the last hotel they checked our family in early. They said that they would transport us to the Max line and would even pick us up after the concert. Excellent service all the way around. I highly recommend staying here.

Was this review helpful? Yes 1
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Guest, We would like to thank you for sharing your experience at the Holiday Inn Express with others. It is rewarding when we get to read such wonderful comments about our staff. We look forward to seeing you again in the future. Kind regards, More

Portland, Oregon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 21, 2014

I agree with some of the previous reviews. I can't count how many HIE's I've had the pleasure of staying with- this one was not among the best. Pros: The room was clean enough, the hotel is close to airport, there is plenty of food to be had within walking distance- some places deliver, and shuttle to airport is free.... More

Was this review helpful? Yes 2
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. It is disappointing that we fell below your expectations on several aspects particularly with the injury you substained to your knee from the coffee table in your room. I have taken note of your concerns and these shall be addressed with our team appropriately to consider... More

Marietta, Ohio
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 18, 2014

I stayed here overnight to catch an early morning flight. The property was clean and well maintained, and the staff was pleasant and courteous. Good place for and overnight or extended stay. Expect a typical newer HIE property experience.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Guest, Thank you for taking time to share your experience with the traveling community. We appreciate when a seasoned reviewer takes the time to share with others. Thank you for choosing the Holiday Inn Express Portland Airport.We look forward to your next stay. Kind Regards, More

Catonsville, MD
Top Contributor
68 reviews 68 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 17, 2014

This Holiday Inn Express is less expensive than the other Portland airport hotels we researched, and our room was clean, comfortable and spacious. The airport terminal is 3 miles away, but the hotel will send their free shuttle van if you call them, or ask the curbside Information attendant to call them for you. Shuttles go back to the terminal... More

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Guest, The Holiday Inn Express Portland Airport thanks you for taking the time to write a review. We appreciate that you took advantage of our location: minutes from Downtown with a personal vehicle or with a complimentary shuttle. Thank you for choosing the Holiday Inn Express Portland Airport. Kind Regards, More

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Additional Information about Holiday Inn Express Portland (Airport Area)

Address: 11938 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Portland (Airport Area) 2.5*
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Also Known As:
Holiday Inn Express Portland (Airport Area) Hotel Portland
Holiday Inn Portland
Portland Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#37 Family Hotel in Portland
Hotel Class
Official Description (provided by the hotel)
Located only three miles from Portland International Airport, the Holiday Inn Express Portland Airport Hotel & Suites is just minutes away from Cascade Station, Portland s newest shopping and dining experience.Downtown Portland and all the attractions of the Rose City, including Portland s Famous Annual Rose Festival, the Rose Garden Coliseum & Portland Convention Center, Washington Park s World-Famous gardens, the Oregon Zoo, OMSI and more, are easily accessible from Portland s speedy MAX trains and award-winning public transportation service.The hotel offers a variety of amenities including complimentary Airport Shuttle Service, Park and Fly packages, Business Services and Recreational Facilities. Come enjoy a Great Night Sleep with our New Tempurpedic Premium Mattresses!Our complementary Express Start Breakfast Bar offers a selection of hot entrees like fluffy scrambled eggs, cheesy omelets, sausage patties, crispy bacon and sausage gravy with flaky biscuits to satisfy the heartiest of appetites... all complementary.For the Business Traveler, our Executive Rooms offers all the amenities you have come to expect upgraded décor, complimentary newspapers and high speed internet access. With all this and more, let the Holiday Inn Express Portland Airport Hotel & Suites be your Home Away from Home in the Rose City. ... more   less 
Number of rooms
79

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