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Holiday Inn Express Portland (Airport Area)

2.5 of 5 11938 NE Airport Way, Portland, OR 97220
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Holiday Inn Express Portland (Airport Area)
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Holiday Inn Express Portland (Airport Area)
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131 reviews from our community

Traveler rating
    48
    53
    26
    3
    1
See reviews for
38
37
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Wichita, Kansas
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Every fall a visit Portland on a buying trip every time I do I stay at this conveniently located hotel close to the airports. The facilities are extremely nice and well kept me breakfast seems to be the freshest of all the Holiday Inn Express was I stayed at . Last time I was there there was a happy hour... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here Christmas Eve, then my daughter and I were here a week later. The hotel is clean, the bathrooms spacious and bright, the beds comfortable, with both hard and soft pillows to suit each of us. But the most impressive aspect of this hotel was the friendliness and helpfulness of all of the staff! Even... More 

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Usa
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel a couple of miles from the Portland airport with great shuttle service, a very good breakfast, and big clean rooms with comfortable beds. There are two computers for guests to use. My two complaints are minor: a "perfumy" smell to the rooms which I always attest to toxic scented cleaning supplies or plug-ins; and some... More 

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Memphis, Tennessee
Top Contributor
267 reviews 267 reviews
26 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed December 10, 2014

Let me start by saying I have stayed at a lot of hotels including many Holiday Inn Express hotels. This was among the best. Even though they were in the process of upgrading portions of the hotel, it was not noticeable except for the signs announcing the construction. The rooms were clean and quiet. They had refrigerators, microwaves, coffeemakers and... More 

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Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear jcstich, Thank you for your valuable review. We are glad to read you found our hotel location commendable. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. We look forward to your next stay! Kind Regards, Kayla Kempthorne Front Office Manager More 

Boston, Massachusetts
Top Contributor
76 reviews 76 reviews
24 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed December 10, 2014

This hotel is conveniently located a few miles across from the airport. The rooms were clean; the breakfast was basic but adequate and the breakfast room was not too crowded. The three things that DO stand out that I need to mention are: 1. The front desk was really helpful and polite (something I’ll find out about people in the... More 

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Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear John D, Thank you for the outstanding service review! I am so happy that we were able to make your stay a pleasent one. Kind Regards, Kayla Kempthonre FOM More 

Alhambra
1 review
4 of 5 stars Reviewed October 17, 2014

Easy access to airport. Room is clean. Angela who works at the front desk was big help. Recommended a nice restaurant in the area. Shuttle us in another restaurant and pick us up after having dinner. Help us in our laundry. Thank you Angela.

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Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Rick2110, Thank you for staying with us on your way through town! AND, thank you for the great feedback. Our whole staff strives to create a nice home away from home for our guests. I appreciate your feedback and I am glad you enjoyed our hotel. Please stop over on your next trip to Portland. Kind Regards, Kayla Kempthorne... More 

San Diego, California
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 9, 2014

Easy access to and from airport (under five minutes) ... and also easy connections to surrounding freeways and highways. Facility was typical HIE (i.e., clean, helpful staff, exercise room, breakfast, multiple TV channels and movies, free wifi internet) that we've experienced with other HIE stays. The room was a little larger the standard size. Overall, a good value. The only... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear TravelerPromise , Thank you for taking the time to write us about your recent stay and the 4 star rating. We are very happy you enjoyed your stay with us. I do apologize for the parking situation at the hotel. I can understand this frustration. I will be forwarding your comments onto the ownership of the hotel for improvement.... More 

Olathe, Kansas
Top Contributor
84 reviews 84 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 7, 2014

Our family chose this property because of it's proximity to the terminals, and they also offer a free airport shuttle, even as early as 4:30 a.m. I was also pleased that they even had an attendant that had set up a continental breakfast that early as well. Very accommodating and nice staff. Always had a kind word, and greeted us... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Guest, Thank you so much for your very kind review of your recent stay with us, we truly appreciate it! I am delighted to hear that your experience at our property was so positive. I hope you will choose our location the next time you find yourself in the beautiful city of Portland! Kind Regards, Kayla Kempthorne Front Office... More 

Rising Sun, Maryland
Top Contributor
171 reviews 171 reviews
23 hotel reviews
300 helpful votes 300 helpful votes
4 of 5 stars Reviewed October 2, 2014

While on the west coast, decided to stop at this location close to the airport after finding a very fair price on a third party search engine. I did not expect much, but after being picked up at the close by light rail stop by the hotel's shuttle, I was pleasantly surprised to be greeted by a professional and friendly... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear KSWilson24, Thank you for your valuable review. We are glad to read you found our hotel location commendable. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. We hope to have the pleasure of seeing you again in the future! Kind Regards, Kayla Kempthorne Front Office Manager More 

Winston Salem, North Carolina
2 reviews
5 of 5 stars Reviewed September 3, 2014

We were surprised how pleasant and convenient this stay was. My father and I had just spent a week traveling from Portland up to Alaska and back and this was the last days of our trip before we flew home. The rooms were very quiet, clean and comfortable. I was able to turn my rental car in early and we... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Jrsjeanie, Thank you for taking the time to review the Holiday Inn Express at the Portland Airport. We are so happy to hear that you enjoyed your stay with us. We are very blessed to have such a wonderful staff. We do hope to see you again on your next trip to Portland! Kind Regards, Kayla Kempthorne Front Office... More 

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Additional Information about Holiday Inn Express Portland (Airport Area)

Address: 11938 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Portland (Airport Area) 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Portland (Airport Area) Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Hotel Style:
#33 Family Hotel in Portland

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