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Holiday Inn Express Portland (Airport Area)

2.5 of 5 11938 NE Airport Way, Portland, OR 97220
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Holiday Inn Express Portland (Airport Area)
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Holiday Inn Express Portland (Airport Area)
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128 reviews from our community

Traveler rating
    46
    52
    26
    3
    1
See reviews for
38
36
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Memphis, Tennessee
Top Contributor
263 reviews 263 reviews
26 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed 1 week ago

Let me start by saying I have stayed at a lot of hotels including many Holiday Inn Express hotels. This was among the best. Even though they were in the process of upgrading portions of the hotel, it was not noticeable except for the signs announcing the construction. The rooms were clean and quiet. They had refrigerators, microwaves, coffeemakers and... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear jcstich, Thank you for your valuable review. We are glad to read you found our hotel location commendable. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. We look forward to your next stay! Kind Regards, Kayla Kempthorne Front Office Manager More 

Boston, Massachusetts
Top Contributor
76 reviews 76 reviews
24 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is conveniently located a few miles across from the airport. The rooms were clean; the breakfast was basic but adequate and the breakfast room was not too crowded. The three things that DO stand out that I need to mention are: 1. The front desk was really helpful and polite (something I’ll find out about people in the... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear John D, Thank you for the outstanding service review! I am so happy that we were able to make your stay a pleasent one. Kind Regards, Kayla Kempthonre FOM More 

Alhambra
1 review
4 of 5 stars Reviewed October 17, 2014

Easy access to airport. Room is clean. Angela who works at the front desk was big help. Recommended a nice restaurant in the area. Shuttle us in another restaurant and pick us up after having dinner. Help us in our laundry. Thank you Angela.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Rick2110, Thank you for staying with us on your way through town! AND, thank you for the great feedback. Our whole staff strives to create a nice home away from home for our guests. I appreciate your feedback and I am glad you enjoyed our hotel. Please stop over on your next trip to Portland. Kind Regards, Kayla Kempthorne... More 

San Diego, California
Senior Contributor
49 reviews 49 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 9, 2014

Easy access to and from airport (under five minutes) ... and also easy connections to surrounding freeways and highways. Facility was typical HIE (i.e., clean, helpful staff, exercise room, breakfast, multiple TV channels and movies, free wifi internet) that we've experienced with other HIE stays. The room was a little larger the standard size. Overall, a good value. The only... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear TravelerPromise , Thank you for taking the time to write us about your recent stay and the 4 star rating. We are very happy you enjoyed your stay with us. I do apologize for the parking situation at the hotel. I can understand this frustration. I will be forwarding your comments onto the ownership of the hotel for improvement.... More 

Olathe, Kansas
Top Contributor
85 reviews 85 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 7, 2014

Our family chose this property because of it's proximity to the terminals, and they also offer a free airport shuttle, even as early as 4:30 a.m. I was also pleased that they even had an attendant that had set up a continental breakfast that early as well. Very accommodating and nice staff. Always had a kind word, and greeted us... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Guest, Thank you so much for your very kind review of your recent stay with us, we truly appreciate it! I am delighted to hear that your experience at our property was so positive. I hope you will choose our location the next time you find yourself in the beautiful city of Portland! Kind Regards, Kayla Kempthorne Front Office... More 

Rising Sun, Maryland
Top Contributor
168 reviews 168 reviews
22 hotel reviews
291 helpful votes 291 helpful votes
4 of 5 stars Reviewed October 2, 2014

While on the west coast, decided to stop at this location close to the airport after finding a very fair price on a third party search engine. I did not expect much, but after being picked up at the close by light rail stop by the hotel's shuttle, I was pleasantly surprised to be greeted by a professional and friendly... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear KSWilson24, Thank you for your valuable review. We are glad to read you found our hotel location commendable. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. We hope to have the pleasure of seeing you again in the future! Kind Regards, Kayla Kempthorne Front Office Manager More 

Winston Salem, North Carolina
2 reviews
5 of 5 stars Reviewed September 3, 2014

We were surprised how pleasant and convenient this stay was. My father and I had just spent a week traveling from Portland up to Alaska and back and this was the last days of our trip before we flew home. The rooms were very quiet, clean and comfortable. I was able to turn my rental car in early and we... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Jrsjeanie, Thank you for taking the time to review the Holiday Inn Express at the Portland Airport. We are so happy to hear that you enjoyed your stay with us. We are very blessed to have such a wonderful staff. We do hope to see you again on your next trip to Portland! Kind Regards, Kayla Kempthorne Front Office... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2014 via mobile

Great spot. We really loved it. Great location as well. Its very close to the airport. Close to ikea and other shopping. Comfortable beds and the staff was incredibly nice. We loved that we could park our car at tge hotel and then take the shuttle to thr airport.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Susannebryant, Thank you for taking the time to share such wonderful comments with the traveling community. We are glad that you enjoyed your stay with us. I am happy that you took advantage of our Park'N'Fly option while staying at our location. We hope to see you back in the future! Kind Regards, Kayla Kempthorne Front Office Manager More 

Bend, Oregon
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed here before a trip that was over the standard 2 week park and fly maximum. We were able to negotiate a fair rate for leaving our car for the additional time that we'd be gone. We felt good about leaving our car, the park and fly lot isn't obvious or exposed, they just asked that we park at... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Don S, Thank you for reviewing our property. It is a great pleasure to read wonderful comments like yours. I am happy you took full advantage of our Park 'N' Fly accommodations. We hope to see you back soon! Kind Regards, Kayla Kempthonre Front Office Manager More 

Louisiana
Top Contributor
204 reviews 204 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed August 21, 2014

Friendly, helpful staff and convenient airport shuttle service makes this a good choice. Breakfast is hot and has a good variety of choices. Fruit and other healthy items are available. Comfortable rooms and access to exercise equipment. Free Wifi.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear Westea, Thank you for your wonderful comments about our property. We are glad that you have enjoyed your stay with us. We do hope to see you on your next trip. Kind Regards, Kayla Kempthorne Front Office Manager More 

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Additional Information about Holiday Inn Express Portland (Airport Area)

Address: 11938 NE Airport Way, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Portland (Airport Area) 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Portland (Airport Area) Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Hotel Style:
#33 Family Hotel in Portland

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