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Holiday Inn Express Portland (Airport Area)

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11938 NE Airport Way, Portland, OR 97220
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Holiday Inn Express Portland (Airport Area)
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Holiday Inn Express Portland (Airport Area)
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150 Reviews from our TripAdvisor Community

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Traveler rating
    51
    65
    28
    3
    3
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45
39
12
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pittsburgh, Pennsylvania
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed at Holiday Inn Express in numerous cities, and they are affordable and decent. Room was clean and big. Front desk was nice and breakfast in the morning was the usual holiday inn food... location is very close to the airport. If you're looking to go downtown, it's about 12 minute drive or so, if you rent a... More 

Was this review helpful? Yes 1
Blandon, Pennsylvania, United States
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

There were four of us in the group. I booked two rooms. There was no problem with check-in. Rooms were on different floors but that was OK. Rooms were spacious and clean. Beds comfortable. Location convenient to Airport and also some good restaurants in the local area. Breakfast was good. I would stay here again.

Was this review helpful? Yes
Salt Lake City, Utah
1 review
1 of 5 stars Reviewed 1 week ago

Had reservation for king executive suite. Was given double beds. "You were switched due to inventory". Ugh, that's why it's called a reservation! Smells. Old. Keep looking. Stay in newer part of airport accommodations, over buy target and ikea.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

I do sincerely apologize for the inconvenience that you experienced with the room type not being honored for the first night of your stay. When problems like this arise, we do everything we can to try and remedy the situation as soon as possible. We hope that you will give us another opportunity in the future. Kind Regards, Kayla Kempthonre More 

Siletz, Oregon
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This was fantastic! We did the reverse park and fly, and after traveling abroad for two weeks, we were so happy that our car was safe, the room was fairly clean, the bed felt fantastic! the shuttle was quick to pick us up. What more could you ask for after a long trip? Great burger place across the street!

Was this review helpful? Yes 1
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your wonderful review. We are truly happy that you enjoyed your stay with us. It is very rewarding to read comments such as yours. We do hope you stay with us again on your next trip! Kind Regards, Kayla Kempthorne FOM More 

Yuba City, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I think we got upgraded because "a friend of a friend" worked at the front desk or maybe we just looked like we needed it! Anyway, we had access to their comp room and it a was wonderful break. Even without the access it was a nice experience. Clean rooms. Attentive staff. I'd stay there again and we used a... More 

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Glenolden, Pa.
Level Contributor
112 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Service was fast, room was clean and had decent decor. Convenient to the airport, only stayed one night before heading out for the rest of our Oregon stay. Loved the cinnamon rolls, always a treat staying at Holiday Inn's.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when you are in the area! Kind Regards, Kayla Kempthorne Front Office Manager More 

Southampton, United Kingdom
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights as part of a road trip from Los Angeles to Las Vegas, via Seattle. Plenty of free car parking. Staff very friendly and welcoming. Family room, 2 bedrooms each with a large flat screen TVs with plenty of HD channels, unfortunately several were not being received. Clean and tidy, super king size bed in main room and... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you for your valuable review. We are glad to read you found our hotel location commendable. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. We value our guests and appreciate your candid feedback. We hope that you will come back and see us again! Kind Regards,... More 

Atlanta, Georgia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our last night in Oregon and this was a great place to end up. Convenient to the airport for our early flight. Room was new and CLEAN. Washer and dryer on our floor so I was able to go home with clean clothes. Super helpful and friendly front desk staff. Had coffee AND breakfast ready when we came down at... More 

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

We appreciate you taking the time to leave us this review! It means a lot to the staff to hear your encouraging words and experience. Thank you for making us your choice hotel in Portland, Oregon! Kind Regards, Kayla Kempthorne Front Office Manager More 

Portland, OR
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our second time staying at this hotel. The rooms are very roomy, and nicely updated. We were upgraded without any hassle, it was really nice. The hotel is quiet, and well kept. The breakfast is nice and has a great variety. I do wish that they had a pool though..

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again when you are in the area! Kind Regards, Kayla Kempthorne Front Office Manager More 

Vienna, WV
Level Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just a short stay here. We had flew into Portland late one night and were headed south to Bandon Dunes the next morning. Didn't have any issues during this stay. Would definitely stay again. Close to the airport.

Was this review helpful? Yes
Kayla K, Front Office Manager at Holiday Inn Express Portland (Airport Area), responded to this review

Dear hinesda, Thank you for taking a moment of your time to share your experience during your recent stay with us at the Holiday Inn Express Airport. Although it was a short visit, we are delighted that you enjoyed your stay. We look forward to seeing you again! Kind Regards, More 

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