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Embassy Suites by Hilton Portland-Airport

#45 of 133 Hotels in Portland
Certificate of Excellence
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7900 Northeast 82nd Avenue, Portland, OR 97220
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1 room 1 guest
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Embassy Suites by Hilton Portland-Airport
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677 Reviews from our TripAdvisor Community

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Traveler rating
    284
    227
    103
    43
    20
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214
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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    (677)
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    (178)
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Marion, Iowa
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was expecting there to be more noise from the airplanes...not the case. Manager's reception had better than average snack and drink options. Large lobby area and multiple eating options around the hotel (15 minute walk).

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

Our team was thrilled to read your review of your recent stay with us. Thank you for sharing it with others. We look forward to being of service for your future visits to Portland. With Warm Regards Jim Dodson More 

Atlanta, Georgia
Level Contributor
11 reviews
9 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed here the last night of a vacation because it was next to the airport, this made it easier to catch a morning flight and the price was right. Overall the stay was disappointing - the AC was running humid and the furnishings are on the edge of getting worn out. It's a decent basic hotel, but we expected... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

Thank you for taking the time to share your recent experience at our hotel. we will utilize your feedback to enhance our services & product. With Warm Regards Jim Dodson More 

San Francisco, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Am a Hilton Honors Diamond Member - so stay at quite a few hotels. Overall the hotel accommodations were fine, but the management needs help. Even though I checked in 24hrs in advance, the room was not ready at 5:00pm told me to come back in 15 minutes (came back in 30) and the room still wasn't ready. Since my... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

My apology for the lack of service you received during your recent stay. I appreciate your candor& will utilize it to improve our services here at the hotel. With Warm Regards Jim Dodson More 

Seattle, Washington
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a pretty standard Embassy Suites - nice, clean, decent restaurant, and a bar on the first floor. The exercise room was roomy enough for ~6 people, not overly big, but good enough. The internet speeds were quick, though I did have trouble connecting. The front desk was helpful with that, as well. This is a great hotel... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

The team here really appreciated you taking the time to share your recent experience at our hotel. With Warm Regards Jim Dodson More 

Plano, Texas
Level Contributor
211 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights. It is close to the airport. The staff is great. They are doing the best they can. The hotel is very dated. The free managers happy hour needs to be upgraded. I understand it is free but still they could do better. The bar was ok. They ran out of a lot of beer.... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

Thank you for your valuable input on your recent stay at our hotel. We value your business & will take steps to insure earn it for the future. With Warm Regards Jim Dodson More 

Grants Pass, United States
1 review
3 of 5 stars Reviewed 1 week ago

I've stayed at this hotel 3 times in the past. The quality and professionalism of the staff seemed to be off this stay, an extra $10.00 was charged just to park my car...myself! That was new and I was asked if that was okay? I said " do I have a choice" and she said no...then why ask? Toilet paper... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

thank you taking the time to share your experience at our hotel. we will utilize your feedback to improve our hotel & the services we deliver. With Warm Regards Jim Dodson More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Arrived last night with a 12 hour drive behind my back. Got inside the shower room with no Shampoo, Soap or lotion. Yes, we're only human and make mistakes but when I called up the front desk, I was told by Shelly to pick it up at the front desk WITHOUT offering to BRING one up to our room. I... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

We appreciate you taking the time to share your experience at our hotel. My apology for our team's failure to provide proper amenities n your guest room. We have taken the appropriate steps to insure this does not reoccur. With Warm Regards Jim Dodson More 

Mildura, Australia
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice location if you are flying in our out but maybe a bit remote for other pursuits. Very near the airport and its interesting to see the traffic in and out of what must be one of the most beautiful cities on the west coast. The hotel room was clean and well appointed and perhaps a... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

Thanks for sharing your recent experience at our hotel with others. Our apologies for the Rock Band's smoke adventure. We hope to see you again on future visits to Portland. With Warm Regards Jim Dodson More 

Lakeland, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: 1. One mile from airport 2. Complimentary Shuttle with friendly drivers to take you to airport, light rail, restaurants, etc. 3. Awesome breakfast 4. light snacks and complimentary beverages at evening reception 5. Beautiful lobby 6. well-appointed rooms with comfortable beds Cons: 1. Hotel restaurant was way over-priced with average taste 2. Front desk staff are hit or miss--some... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

We appreciate you taking the time to share your recent experience at our hotel. Our team read & shared it with interest. Thank you Jim Dodson More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I found the room to be outdated. The amenities provided in the room did not work properly (refrigerator and television). Dining tables were not cleaned properly after guests were done. The beverages were not cold (milk/juice) and only one person preparing omelets.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites by Hilton Portland-Airport, responded to this review

Thank you for taking the time to share your review with others. We will work much harder to insure future visits will be more rewarding for you. With Warm Regards Jim Dodson More 

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