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Embassy Suites Hotel Portland-Airport

3.5 of 5 7900 Northeast 82nd Avenue, Portland, OR 97220
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Certificate of Excellence 2014
Embassy Suites Hotel Portland-Airport
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Embassy Suites Hotel Portland-Airport
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553 reviews from our community

Traveler rating
    247
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    73
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
69 reviews 69 reviews
40 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars NEW

Ok location. Traffic noise can be annoying especially on highway side with metro stop and crossing. The gym is good , tread mills free weights and eliptical. Manager reception is ok . Oregon liquor laws are pretty messed up. Rooms are little dated . Clean rooms though . Bed is ok but pillows deflate. Hotel staff is pleasant .

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Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Been to this hotel multiple times and will come back yet again. Perfect business or family trips. Plenty of shopping just down the road a bit or you can get on the transit system and take a ride to downtown Portland for the day. Breakfast buffet is very good along with a managers reception at night. A nice weight room... More 

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Ione, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great business meeting venue. Location, room suites, hotel is very nice for our meetings and overnight rooms. Lots of casual areas in main floor for small groups to visit anytime. I love the suites, seems like a real step up from just a normal room.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for sharing your experience at our hotel with others. we were most pleased to read & share your positive feedback with our staff. With Warm Regards Jim Dodson More 

Portland, Oregon
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. Great lobby and decent rooms. Pool area was mobbed by kids who seemed part of a tour group, staff seemed to be oblivious to the horseplay and kids in diapers sitting in the hottub. Parking is an extra $10/night. Good breakfast and evening happy hour with complimentary wine/beer.

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Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for sharing your candid review of our hotel. We will utilize your feedback to improve our efforts to monitor & control children &young adults. We look forward to your next visit to Portland. With Warm Regards Jim Dodson More 

Eugene, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I very much enjoyed the breakfast. The staff was great - I would rate them slightly above expectations. There is no vent in the bathroom, which made my decision to bring my wife unfortunate for her - I found myself using the restroom in the lobby. Also, I was not offered a complimentary internet option. This compounded with the fact... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for your candid feedback on your recent stay at our hotel. While I understand it would be much more convenient in your guest room we do provide complimentary Internet access in our business center. We value your input & will utilize it in our future decision making. With Warm Regards Jim Dodson More 

Portland, Oregon
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked a premium suite thinking it would be suitable for working with a lap top. The wifi was quite good but there was no desk and the lighting was extremely poor. The hotel is more geared to family gatherings. The hallway outside my room was over run with kids yelling, screaming and knocking on doors. The glasses in the... More 

Was this review helpful? Yes 2
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for sharing your experience. Our apology for the difficult stay you encountered. We should have let you know about the Children's group in house. I would like to provide you with a complimentary stay on your next visit to Portland to in a small way make amends for your last stay. Please contact me at jim.dodson@jqh.com or 503-849-7570.... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here before due to the comfort, cleanliness, and proximity to the airport. Of course I also love the complimentary happy hour and full breakfasts that the hotel chain offers. I was surprised to receive an extra $10 per night charge at check for parking your car as a hotel guest. Hotel staff stated that this was recently... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thanks for sharing your review of our hotel with others. We are continuing to look at how we handle our parking opportunities & appreciate your feedback. With Warm Regards Jim Dodson More 

1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel staff was very friendly, when we had an issue in our room with electrical outlets not working they had if fixed before we returned and included a gift card to go to the restaurant. We were disappointed that the room smelled of pet urine - something you take a chance on if you allow pets. They did come... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

We really appreciate your taking the time to share your review of our hotel. Your insights will help us improve our service & product for your future visits. With Warm Regards Jim Dodson More 

Everett, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Checked in Wednesday evening, stayed two nights, WiFi was down the entire trip, therefore I was unable to get any work done in the evenings. Is it not the point of business travel to do business? Apparently had been down since Monday afternoon prior to my check-in, yet there was no notification of it being down. King bed in room... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thanks again for your feedback on your recent stay at our hotel. With Warm Regards Jim Dodson More 

Portland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The only complaint I have is that internet service wasn't inlcuded unless you are an honors member. For the price of the room, I feel it should be included for all guests. The staff is top notch and were always pleasant, friendly, and professional. The site and rooms were very clean and I would certainly reccommend this Hotel in the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thanks for sharing your4 review of our hotel with others. Our staff was thrilled with your positive comments. With Warm Regards Jim Dodson More 

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Additional Information about Embassy Suites Hotel Portland-Airport

Address: 7900 Northeast 82nd Avenue, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Portland-Airport 3.5*
Number of rooms: 251
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suite Airport Portland
Hotel Style:
#22 Business Hotel in Portland
#25 Family Hotel in Portland
#42 Romantic Hotel in Portland

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