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Embassy Suites Hotel Portland-Airport

3.5 of 5 7900 Northeast 82nd Avenue, Portland, OR 97220
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Embassy Suites Hotel Portland-Airport
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Embassy Suites Hotel Portland-Airport
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526 reviews from our community

Traveler rating
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    66
    29
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bellingham, Washington
Top Contributor
310 reviews 310 reviews
28 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an excellent stay and there zero problems encountered. From check in to check out and everything in between everything was great. I smelled no "odor" at all. The staff was helpful, patient with questions I had, friendly, informative, and speedy as well. Hotel was clean and bathrooms and common area were taken care of while I was there.... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Wow thank you for sharing your glowing review of our hotel. Our team was thrilled. With Warm Regards Jim Dodson More 

Las Vegas, Nevada
2 reviews
5 of 5 stars Reviewed 1 week ago

It is nice that you offer a full breakfast every day and it is very good. A real "turnoff" is the Bacon Warden who doles out the sausage and bacon. Guests are free to stuff their purses with muffins, fruit, and yogurt, but don't even think that you are smart enough to get your own bacon or sausage. It is... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for your candid review of your recent stay at our hotel. We will clearly utilize your feedback on our Complimentary Breakfast as we continue to strive for positive customer experiences. With Warm Regards Jim Dodson More 

New Rochelle, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean and friendly. Close to airport so convenient. Next to shopping and restaurants. Complimentary happy hour was a nice touch. The room was bigger than expected. I didn't have to wait for the airport shuttle. It left right away.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

We really appreciate you taking the time to share your review of our hotel with others. our team enjoyed reading it. With Warm Regards Jim Dodson More 

Temecula, California
Top Contributor
53 reviews 53 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed 2 nights in Nov. The staff in general is nice. The Staff members that stood out were Katie, James, the shuttle drivers and the cook with the blond hair, maybe Steven. The hotel has an odor to it when u first come in. But not too bad. Like wet cardboard.The hotel was under staffed at check in. Took... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

We appreciated your constructive review of our hotel. Our team will go work on improving the areas you mentioned. With Warm Regards Jim Dodson More 

redlands california
Top Contributor
225 reviews 225 reviews
76 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good news is the people are nice with exemplary performance by Alex, Van Driver and James, engineer. I would have only given the hotel two stars but for the people. Major problems with the hotel including toilet flooding the bathroom and room keys not working FOUR times. It was not encouraging when one of the staff said, and I... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for sharing your observations of our hotel in your online review. We were disappointed we let you down. Be assured we will follow through to insure your next stay is of the standard you expect. With Warm Regards Jim Dodson More 

Grants Pass, Oregon
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Positive first. Super nice staff. Clean rooms but smelled funny from cleaner they use. Breakfast bar nice/ great variety of foods. But main breakfast didn't open until 7:30 am. A bit late for early risers.CHARGED EXTRA FOR INTERNET USE. CHARGED FOR PARKING IN THEIR LOT.Plus charged extra for tea & coffee in lobby. For being close to airport I felt... More 

Was this review helpful? Yes 1
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

We appreciated you sharing your constructive review of our hotel. We will certainly consider your observations when reviewing our pricing decisions. I do want you to know we do have rooms with one King Bed & the hide a bed in the parlor. I hope you consider trying us again in the future. With Warm Regards Jim Dodson More 

Tampa, Florida
Top Contributor
75 reviews 75 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had an early morning flight out of PDX, so opted to check out of my downtown hotel a day early and stay near the airport. Good decision! The staff were super friendly and helpful, including courtesy rides not only to the airport, but also to nearby restaurants. No waiting--if the van is on site, you have an immediate ride.... More 

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

We really appreciate you sharing your review of our hotel with others. Our team was delighted to read & share it. With Warm Regards Jim Dodson More 

Anchorage, Alaska
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a great hotel if you have to catch an early morning flight. And they have a shuttle that takes you to the airport whenever you need it. The place is very open and clean. And the staff and servers are very nice.

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for sharing your review of our hotel with others. Our team was pleased to read & share it with others. We look forward to your next visit. With Warm Regards Jim Dodson More 

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Embassy Suites is not normally my thing; however, if you have a flight out of Portland at 6:00 am, it's the best option. I'd say standard service and rooms; okay for a one-night stay. The noise does however take a bit of getting used to.

Was this review helpful? Yes
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for sharing your experience at our hotel with others. We read your review with great interest & will utilize your feedback to enhance our service. With Warm Regards Jim Dodson More 

San Francisco, California
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Walked into first room and it smelled really funny. Checked out the place and the bathroom had two broken items...the toilet seat AND the front part of the vanity. And the odor of ammonia was so strong, we could not stay. Asked for another room. No broken items, but they used too much ammonia. It was horrible. Found a dirty... More 

Was this review helpful? Yes 1
Jim D, General Manager at Embassy Suites Hotel Portland-Airport, responded to this review

Thank you for your candid review of our hotel. Our team is committed to improve all the areas you mentioned . we value your patronage & are working hard to deserve it. With Warm Regards Jim Dodson More 

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Additional Information about Embassy Suites Hotel Portland-Airport

Address: 7900 Northeast 82nd Avenue, Portland, OR 97220
Phone Number:
Location: United States > Oregon > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Portland-Airport 3.5*
Number of rooms: 251
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suite Airport Portland
Hotel Style:
#17 Business Hotel in Portland
#28 Family Hotel in Portland
#41 Romantic Hotel in Portland

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