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Residence Inn Portland Downtown/Lloyd Center

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1710 NE Multnomah Street, Portland, OR 97232
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Residence Inn Portland Downtown/Lloyd Center
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Residence Inn Portland Downtown/Lloyd Center
Residence Inn Portland Downtown/Lloyd Center
Residence Inn Portland Downtown/Lloyd Center
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burlingame, California
Level Contributor
111 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Had a bedroom and pullout couch with two baths and kitchen. Noisy outside with poorly sealed windows. Near to a freeway. Breakfast included and it really is breakfast. Eggs and waffles and cereal and fruit and other breakfast items. Nice job there. Has a pool. Lots of money to spend to stay in a hotel. Near to Lloyd center for... More 

Was this review helpful? Yes
Aaron A, Front Office Manager at Residence Inn Portland Downtown/Lloyd Center, responded to this review

Thank you for your feedback regarding your recent stay at the Residence Inn Lloyd Center. We appreciate you taking the time to inform us of your experience. If you would like to further discuss your stay, please contact me at the hotel and I will be happy to do so. Warm Regards, Andrea Leary Front Office Manager 503.288.1400 More 

United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First, I stay at Marriott's fairly regularly and I was surprised at how un-Marriott this place was from the beginning. When we drove in, it had a run down appearance and feel. The lady who checked us in was nice, but then we got to the room. The room had a spiderweb with various dead bugs and leaves in the... More 

Was this review helpful? Yes
Kristina S, Director of Sales at Residence Inn Portland Downtown/Lloyd Center, responded to this review

Thank you for taking the time to review your recent stay at the Residence Inn by Marriott Portland Downtown Lloyd Center. I apologize you had a negative experience at our hotel and I want to assure you that these issues are being addressed! We value all of our guests' feedback and use it to evaluate what can be done to... More 

Christchurch, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We wanted a family suite suitable for 2 adults + 2 teenage children which is quite hard in the U.S.? The rooms were fine but sofa bed for 16 year old boy is not really feasible ( thus making the room rate actually quite expensive ). Otherwise all good.

Was this review helpful? Yes
Kristina S, Director of Sales at Residence Inn Portland Downtown/Lloyd Center, responded to this review

Thank you for taking the time to review your recent stay at the Residence Inn by Marriott Portland Downtown Lloyd Center. I'm glad you enjoyed our all suite hotel and our family friendly facility. Our suites are larger than a typical hotel room featuring King or Queen size beds, fully equipped kitchens, living areas with pull out sofa beds and... More 

Prescott, WA
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed with one other couple in the 2 bedroom suite on our recent visit to Portland. We hadn't all been there before so we weren't sure if it was close to things but we were really glad we picked this location. It was off of Exit 1, how could that be easier! The suite had lots of room for... More 

Was this review helpful? Yes
Kristina S, Director of Sales at Residence Inn Portland Downtown/Lloyd Center, responded to this review

Thank you for your kind comments about our hotel and location. We are happy to hear that our rooms and services met your needs. We hope to see you again very soon. Warm thanks, Kristina Shipley, Area Director of Sales More 

V
1 review
2 of 5 stars Reviewed 2 weeks ago

My friends and I stay in Portland once a year after an annual bicycle ride and we've stayed here for a number of years now. In 2012/13 the rate was $249, in 2014 it was $299 and this year it was $349 - a 40% increase over two years. For the past two years we've gone to check-in and been... More 

Was this review helpful? Yes
Kristina S, Director of Sales at Residence Inn Portland Downtown/Lloyd Center, responded to this review

On behalf of the management and staff at the Residence Inn by Marriott Lloyd Center, I sincerely apologize that we did not meet your expectations. This was a very busy weekend for the entire city with the event you attended and other events going on this week as well. We value all of our guests' feedback and use it to... More 

Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've spent many weeks in Residence Inns, and am an enthusiastic supporter of these establishments ....until now. This one is poorly run and run down. I'm not particularly picky, but I do expect cheerful service and the advertised amenities. Not here. The staff were diffident at best, and the room, advertised as fully equipped, came without a full compliment of... More 

Was this review helpful? Yes
Kristina S, Director of Sales at Residence Inn Portland Downtown/Lloyd Center, responded to this review

Thank you for your feedback. I apologize you had a negative experience at our hotel and I want to assure you that we are addressing the issues mentioned. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. We hope with our... More 

Edmonton, AB, Canada
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed in a king bedroom suite during our 4 day stay. It was huge! Lots of space with 2 bathrooms and a great location. As others have mentioned, there are only stairs and we were on the 3rd floor. Front desk offered help if needed but we were ok. The kitchen was lacking some things like... More 

Was this review helpful? Yes
Kristina S, Director of Sales at Residence Inn Portland Downtown/Lloyd Center, responded to this review

Thank you for your review of the Residence Inn by Marriott Portland Downtown Lloyd Center. I'm glad that our location and friendly staff exceeded your expectations. We hope to see you again soon! Take care, Kristina Shipley, Area Director of Sales More 

Brisbane
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 4 nights there while moving from one house to another. We had booked a 2 BR loft unit. The first one assigned to us smelled of cigarette smoke, but one phone call to reception and we were moved to a different unit. A 50% refund on our first night was immediately offered and staff came to help move... More 

Was this review helpful? Yes
Aaron A, General Manager at Residence Inn Portland Downtown/Lloyd Center, responded to this review

SNZAE, Thank you for choosing our hotel for your stay in beautiful Portland! I am very happy you enjoyed your time with us and that our staff provided wonderful service. We all hope to see you again here at The Residence Inn Lloyd Center if / when you return to Portland. Thank you! More 

Las Cruces, New Mexico
Level Contributor
108 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall I would suggest this hotel and I enjoyed my stay. The downsides were few; sticky spots in our carpet, unsightly stains in the carpet and furniture, trash on the stairwells, and cold coffee offered in the office. At one point they ran out of tokens and told us we could no longer do our laundry (that was extremely frustrating... More 

Was this review helpful? Yes 1
Aaron A, Manager at Residence Inn Portland Downtown/Lloyd Center, responded to this review

Thanks for taking the time to give us your feedback on your stay with us! We will use the items in your review to better train our staff and improve our property as a whole. Your business is very important to us and we hope to see you again when you are traveling in the Portland area! More 

portland,oregon
Level Contributor
111 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 11, 2015

My wife and I stayed here for 9 nights while we were waiting for our apartment to become available. (We're doing a major remodel on our home and need a longer stay than would have been feasible here.) I can't think of anything bad to say. We were in building 11, room 1113, ground floor, a one bedroom suite with... More 

Was this review helpful? Yes 1
Kristina S, Director of Sales at Residence Inn Portland Downtown/Lloyd Center, responded to this review

We are so glad to hear that you had a five star experience, here at the Residence Inn by Marriott Portland Downtown Lloyd Center! Thank you for the review and for recommending us to others. Please come back again. Kind thanks, Kristina Shipley, Area Director of Sales More 

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