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BEST WESTERN Pendleton Inn

Certificate of Excellence
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400 Southeast Nye Ave., Pendleton, OR 97801
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BEST WESTERN Pendleton Inn
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271 Reviews from our TripAdvisor Community

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Traveler rating
    160
    81
    26
    3
    1
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55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (271)
  • Mar-May only
    (82)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (77)
  • Dec-Feb only
    (36)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

very professional and kind! very clean and fast. i love the syaff and they enjoy there jobs,,, always remmeber my name and call me when the cookies are done at 5pm! they go out of there way to help you and let you know that that is what they enjoy

Review collected in partnership with Best Western

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Oregon
Top Contributor
60 reviews 60 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Our entire experience here was a disappointment. We'd requested a quiet 2Q room upstairs. On arrival, we found that our room was at the head of an open stairway. We requested a room change, further down the hall, but were told that only a king room was available. We took it. The room very hot, but we were tired so... More 

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Lewiston, Idaho
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel many times. The hotel is in a quiet location and the rooms are quiet. It is very clean (and I'm very picky about cleanliness!) The room decor is nice and the wifi works fine.The staff is always friendly and helpful. They have a nice breakfast that has an attendant (I like this as it... More 

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Seattle
Top Contributor
217 reviews 217 reviews
32 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed 1 week ago

I'd give this a 3.5. Clean and quiet. WIFI is inconsistent; sometimes is painfully slow; other times, works just fine. Bed was fine. No freezer in the fridge in the room, but management kindly let us store our ice packs in their freezer. In our room at least, be sure to move the luggage stand out from under the storage... More 

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KaSandra W, Front Office Manager at BEST WESTERN Pendleton Inn, responded to this review

Thank you for taking the time to write a review. We appreciate feedback from our guests so that we can see where improvements can be made. More 

Shelton, United States
1 review
4 of 5 stars Reviewed 1 week ago

Room was spacious and clean as expected. The location was easy access to highway and down town. Breakfast was just enough and as good as can be expected. Beds were firm and comfortable. What was UNEXPECTED was the staff going out of their way to track us down just for a phone call from friends. Then after we left an... More 

Review collected in partnership with Best Western

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KaSandra W, Front Office Manager at BEST WESTERN Pendleton Inn, responded to this review

Thank you, Terry, for taking the time to write a review. It is our mission to take the best care of our guests as possible. We want every stay to be memorable. More 

Lebanon, United States
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed the stay. The staff was very helpful and the amenities of a full breakfast along with warm cookies and cold milk in the evening were great. They even supplied us with microwavable popcorn in the evening.

Review collected in partnership with Best Western

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KaSandra W, Front Office Manager at BEST WESTERN Pendleton Inn, responded to this review

Thank you for taking the time to write a review. We like to recognize our Elite Best Western Rewards members with a "check-in snack" as a way of saying we appreciate your business. And we like to show our appreciation for all our guests with the milk and cookies. Always a great way to end the day! More 

Ontario, OR, United States
1 review
5 of 5 stars Reviewed 1 week ago

Met with friends of over 72 years for our annual gathering. All services were excellent as well as the accommodations. Would recommend this motel to all of my friends who might be starying in the Pendleton area.

Review collected in partnership with Best Western

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KaSandra W, Front Office Manager at BEST WESTERN Pendleton Inn, responded to this review

Thank you, Jack, for taking the time to write a review. We certainly enjoy having you and the others here as well. It's so refreshing to see friendships last so long. More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stopped here a few times in recent years but find it seems to be going downhill. The bed was uncomfortable and the bedding was poor. The towels were thick and fluffy which was much appreciated.

Review collected in partnership with Best Western

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KaSandra W, Front Office Manager at BEST WESTERN Pendleton Inn, responded to this review

Thank you for taking the time to write a review. I'm sorry your stay with us did not meet your expectations. We take great pride in our property, and want to, at the very least, meet our guests expectations. We actually prefer to exceed expectations. Each year, our property owner picks a different project to update and maintain the property... More 

Kathmandu, Nepal
Top Contributor
129 reviews 129 reviews
48 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I (and our dog) spent one night here enroute from Utah to WA. This place is incredible: rooms were very clean; fresh baked cookies at night; outstanding breakfast; and an extremely friendly staff who were interested in making sure everything was great. We will definitely stay here again. All properties should be as nice and friendly as... More 

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KaSandra W, Front Office Manager at BEST WESTERN Pendleton Inn, responded to this review

Thank you for taking the time to write a review. We are so pleased that you enjoyed your stay with us, and we look forward to seeing you again on your next trip to Pendleton. More 

Portland, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was in Pendleton for a Rotary Conference; I have stayed at the facility before and use Best Western because of the ease of use and quality of their wifi. The room was comfortable and clean; nothing special. I stay here for business, but not pleasure.

Review collected in partnership with Best Western

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