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Holiday Inn Express Hotel & Suites Ontario

Certificate of Excellence
2.5 of 5
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212 SE 10th Street, Ontario, OR 97914
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Holiday Inn Express Hotel & Suites Ontario
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Ranked #1 of 9 Hotels in Ontario
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
fuz13 Park City, Utah
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mission Viejo, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Our room smelled like bleach so you would have thought that meant clean. Our toilet ran all night. The room had mold or dirt caked in the bathroom and when I alerted staff they acted appalled and said they would talk to housekeeping. When I returned that night the room hadn't even been serviced. Sadly there aren't a lot of... More 

Was this review helpful? Yes 1
Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Thank you for your feedback regarding your stay. Your review will help us better ourselves and our hotel and we will address these issues with our staff. Thank you and have a wonderful day! More 

Park City, Utah
Level Contributor
237 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Like most HIE proprieties, this one provides a great clean room, their normal breakfast, and a friendly staff. Be sure to review a map/directions to get to the location - not bad but a little difficult late at night.

Was this review helpful? Yes
Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Thank you for your comment regarding your stay with us! We look forward to your next stay and hope you have a great holiday weekend! More 

Düsseldorf, Nordrhein-Westfalen, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived late. The receptionist sold us a room that needed some minor maintenance (curtain, remote TV control) at a $79 discount rate. The stay was good had we skipped the complimentary breakfast. The restaurant was very busy in the morning but hopelessly understaffed with one lady running around (she said like a "crazy girl") trying to cope with the... More 

Was this review helpful? Yes
Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Thank you for your comment regarding your stay. We apologize for any inconveniences you may have experienced and look forward to seeing you again. Have a happy Holiday weekend! More 

Tacoma, WA
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This property appears to be a newer HIE with a better than average "business" feel. Good room design, good bathroom lighting, deep porcelain tub invited an actual bath instead of just a shower. There's an attractive water feature and small garden that can be viewed from the pool and exercise room. Staff was very helpful and accommodating at check in.... More 

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Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

We are glad you enjoyed your stay and look forward to seeing you in the future! Have a great Holiday weekend! More 

Susanville, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very clean and comfortable place to stay after a long drive. Check in was quick and efficient. My wife had the room keys in hand by the time I parked the car and returned to the lobby. The room was clean and the bed was comfortable. We were on the side of the building facing the interstate, but heard... More 

Was this review helpful? Yes
Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Thank you for your feedback regarding your recent stay with us! We are sorry to hear about the internet issue but are glad you enjoyed the other aspects of your stay. Have a wonderful 4th of July! More 

McMinnville, Oregon
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn is off of I-84 and on the opposite side of the freeway is a shopping area complete with a slew of restaurants. There are also a slew of motels on the other side. This motel was a bit inconvenient to get to but it is what you expect when you stay at a Holiday Inn--comfortable rooms, good... More 

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Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Thank you for your feedback regarding your stay with us! Have a great 4th of July! More 

Friday Harbor, Washington
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place was awesome. The service was fantastic. I only wish they took dogs so I could always stay there. I had a king almost two roomish kinda suite and it was quite nice. The breakfast was great. It was clean and safe.

Was this review helpful? Yes
Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

We are glad you enjoyed your stay and appreciate your feedback! Have a great 4th of July! More 

Bellingham, WA
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Great arrival and greetings from staff. The accommodations and easy sleep were wonderful with a very quiet night. The breakfast was standard Holiday Inn Express with scrambled eggs, bacon, turkey sausage and biscuits/gravy. I stayed at 3 Holiday Inn Express on this trip and all three had exactly the same breakfast menu, so we found somewhere else to eat.. Do... More 

Was this review helpful? Yes
Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Thank you for your feedback regarding your stay. We are happy to hear you were satisfied and look foward to accommodating you on your next trip! Have a wonderful 4th of July! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 8, 2015

We stayed here overnight while traveling. We got the two queen suite. The room was a nice large size. I loved having the sofa for sitting and working at during the day, then it fit three kids very well as a bed at night. The indoor pool was smaller, but nice. The hot tub was very hot which was perfect.... More 

Was this review helpful? Yes 2
Hotelstaff212, Front Office Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

We are so glad you enjoyed your stay and we look forward to seeing you in the future! Have a great 4th of July!! More 

Doha
Level Contributor
79 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 23, 2015

Very pleasant and helpful reception staff. Comfortable, clean, quiet room with all the usual fine services of a HI Express hotel including a good breakfast. Ample parking. Not too close to shopping and restaurants but we had a great dinner at a Mexican restaurant behind the Pilot gas station only a 5 minute walk away.

Was this review helpful? Yes
Hotelstaff212, Manager at Holiday Inn Express Hotel & Suites Ontario, responded to this review

Thank you for your feedback regarding your recent stay with us. We are so glad that you found our staff to be pleasant and helpful and our rooms to be clean and quiet. We truly appreciate your business and we hope to see you again the next time you are in Ontario, Oregon. Brandy M. Night Manager More 

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