I though this place was beautiful. We ordered room service from Georgie's next door for dinner. They delivered in a timely manor and the food was awesome. The view is amazing. We had a room with a jacuzzi and a semi separate sitting area. They had a DVD player so no in room movie ordering. Overall a great place to...
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We stayed at the Hallmark Resort in Newport for a wedding. We were very impressed with the way they handled the wedding, the pre- and post reception and the catered dinner. The wedding was on a bluff overlooking the beach and Yaquina Head Lighthouse. The pre-reception was below the restaurant directly across from the actual wedding site and the post-reception/dinner...
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PullmanCougar – Thank you for writing such a detailed review of your stay with us. I will be sure to pass your comments along to all of our departments. I am glad we were able to accommodate your room style change. I am sorry that no one explained all of our different room styles and that you were under the...
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This hotel had a special and it was well worth the money! We had a larger king room with separate seating area and bistro table with comfy club chairs. It was directly on the ocean bluff and is a little hike to the beach but wonderful view. Our room also had a little kitchen which included dishes, cups, silverware, wine...
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Karen S – It’s great to hear that you were able to take advantage of one of our email specials and enjoy one of our pet friendly rooms. We are currently working on plans for a late 2012-2013 renovation that would address the areas in need of upgrading. Thank you again for the review.
Sincerely,
Ric Rabourn
General Manager
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We chose this resort because I had stayed at the one in Cannon Beach. The room was gorgeous, the customer service was excellent and the food at Georgio's was great as well. As an added bonus, the price was reasonable!
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Teri W – It’s great to hear that you have stayed at both of our properties. We have a lot of guests that explore the central coast headquartered in Newport and then go on to Cannon Beach to experience the Northern Coast. We appreciate your loyalty to Hallmark and hope to see you again soon.
Sincerely,
Ric Rabourn
General Manager
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I made plans for my 55th birthday and registered at a hotel in Newport Oregon thinking it was the one we had stayed at before. Upon arrival at the Hallmark Resort, I went to check in and found I didn't have a reservation. I pulled my confirmation out of my purse and handed it to the gal at the reservation...
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heather d – Thank you for sharing your story with Trip Advisor (and everyone else). I am thrilled to hear that the front desk was able to get you taken care of and that you were able to enjoy your birthday with us. We are also looking forward to your next trip to Newport.
Sincerely,
Ric Rabourn
General Manager
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I'll repeat what I've stated in previous reviews I've written of other hotels...a person's satisfaction of any hotel all comes down to perspective. A traveler who exclusively stays at 5 star properties will have different expectations and perspectives than a traveler who normally frequents 2 star hotels. The beauty is truly in the eye of the beholder.
Myself? I'm kind...
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reddyrider – Thank you for the very detailed review of our Limited Edition rooms. I am glad to hear that most of the improvements met with your approval. I keep all of this type of feedback on file for review as we are preparing for the next round of renovations. Our guest feedback is the most important consideration when we...
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Excellent front desk people. Friendly, competent, helpful and they treated us as if they were glad to see us. The minor issues we had with the room were handled promptly and completely. The view from our room was magnificent.This was our third stay and we will be back.
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Reviewed September 13, 2011
thomaas29144 – Thank you for your frequent stays with us, we greatly appreciate our repeat guests. We ARE glad to see you and I hope we have the chance to welcome you back again soon.
Sincerely,
Ric Rabourn
General Manager
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Plenty of room for everyone and a beautiful view! The people at the front desk are very welcoming and accommodating. I will definitely go back!
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Trenes – I am thrilled to hear that you will be back and will be sure to pass your comments on to our front desk staff.
Sincerely,
Ric Rabourn
General Manager
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This review is a little tardy, so I apologize. My husband and I stayed at the Hallmark last year(May 2011). It was a wonderful experience. The staff was friendly and accommodating. Our luggage was delayed (lost) and Fed Ex'd to the hotel. They had it waiting for us upon our arrival. The room was clean and spacious. The jacuzzi in...
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Holly C, Thank you for the belated review. I’m glad we were able to provide a great experience after having not such a great experience with your luggage. We appreciate your comments and hope to see you again in the near future.
Sincerely,
Ric Rabourn
General Manager
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The Hallmark Resort actually likes and caters to your dog. A basket of toy, treat, sheets and towel are provided for fido's well being. The rooms all have teriffic views of the ocean. It is located among several large motels on the coast in Newport. The rooms are clean and large. Ours had gas fireplace, kitchenette, and sitting area with...
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Reviewed October 28, 2010
jimsue – Thank you for writing a review on Trip Advisor. I am glad to hear that you enjoyed your stay with us and our pet friendly environment. I will be sure to pass your positive comments on to our front desk staff. Thanks again and he hope you will return the next time you are in Newport.
Sincerely,
Ric...
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